Victoria
Aug 03, 2024
Friendly, clean, convenient
I found this facility online and was then able to reserve everything and complete the paperwork all online, too. Very smooth! I was then issued a mobile app to track my account, along with an access code for the unit, which was clean and ready for me when I got there. Awesome! To top it off, the onsite manager, Josh, couldn't have been nicer. This is my first time using self storage and he took the time to show me the ropes and get me settled into a great unit. So far, this place has been great and I couldn't recommend it more!
Recommended: Yes
Who is the world
Apr 09, 2024
I got locked out still no word 5 days later or more
Still have no notice or phone call to y my gate code is suspended
Recommended: No
James Tidwell
Feb 03, 2024
Located near our home
Josh,
Was very helpful and pleasant!
Recommended: Yes
Claudia
Jan 22, 2024
Five Stars!
From the pricing to the paperwork and customer service - outstanding! The property is immaculate, with easy keypad entry and a wide driveway to easily accommodate traffic. Josh, the property manager, has been helpful and thorough in answering my questions, and the signup process was quick and straightforward. I have rented at 5 different storage companies over the years, and this has been the best so far. Highly recommended!
Recommended: Yes
Gary
Aug 10, 2023
Awesome service
The whole process was quick and efficient. The facility is clean and in good condition.
Recommended: Yes
curt sly
Jul 04, 2022
very pleased as to how everything went.
josh the manager at this facility is most professional and caring as to my needs. he was very helpful to me. the facility is well maintained by josh, and is very clean.
Recommended: Yes
Guy
Dec 06, 2021
Much cleaner and less cramped than our previous RV space in Fremont.
Odd that the paperwork lists our RV space as 0' x 30'....
Recommended: Yes
Ed Liu
Oct 25, 2021
Efficient and convenient
No contact check-in is very convenient!
Recommended: Yes
Jose
Oct 15, 2021
潇摯
The manager is good
And the facility is very clean and secure
Recommended: Yes
Kathleen Jones
Oct 09, 2021
great
great place closer to my home.
Recommended: Yes
Tony Au
Jun 07, 2021
The storge is located in a good area
The storage place has long open hours, is clean and office people are nice.
Recommended: Yes
Steve Fraser
May 19, 2021
A little out of the way but worth it.
Very clean facility, great staff.
Recommended: Yes
Sainath Rapolu
Apr 20, 2021
Nice and Decent
Super Good Service, Happy to reserver a spot here
Recommended: Yes
Lanita Hornsby
Mar 28, 2021
Very nice
It was clean and accessible. Good customer service
Recommended: Yes
Shoni Johnson
Jan 21, 2021
Convenient and friendly customer service
Customer service is great. Location is great! Clean and easy to access!
Recommended: Yes
Patrice
Nov 11, 2020
Best ever and this is not my first rodeo! Love it!
Hello There, As a seasoned traveler and 20 years as a traveling nurse, I have literally moved 28 times in my lifetime. I must have used dozens of storage spaces throughout my life and CubeSmart is hands down my absolute favorite ever! Everything just seemed to fall into place so easily! Shout out to David, whose experience, expertise and kindness facilitated a seamless transition!
Recommended: Yes
Marcos Dowdy
Mar 14, 2020
Space was what I needed for my Camper. Slot was very acccesable
As stated above
It was what I needed for the size of my camper
Manager Josh was very helpful, cordial and welcoming
My space gives me direct access to load my trailer and exit the facility
Recommended: Yes
Thomas
Oct 19, 2019
Great place to store my car
Very nice people!! Good deal, and location. Clean with lots of space.
Recommended: Yes
Kathryn
Jul 09, 2019
Quick Easy
Moving-in process was easy fast. Good service.
Recommended: Yes
Peggy
May 24, 2019
Best experience by far we are glad we did this
The staff was extremely friendly and polite the place is extremely clean and organized the paper work maybe took 15 min or less and was the easiest process i have ever had . We are definitely pleased with the outstanding service and help
Recommended: Yes
haley
May 20, 2019
would 100% recommend
helpful friendly clean professional
Recommended: Yes
Richard
Feb 19, 2019
Staff very friendly and helpful!!
Very easy check in and staff very nice and helpful.
Recommended: Yes
Nicole
Sep 01, 2018
Very good customer service and welcoming. The space is very good
The manager of the facility was really good at explaining and showed me where my cube was. He was really nice made me feel welcome. Provided good service. The space was good for the price, good location.
Recommended: Yes
慄敬
Jul 28, 2018
Nice, easy to do
The process was easy and everyone was courteous and professional.
Recommended: Yes
Kimberly
Jun 28, 2018
Great!
The customer service was amazing, from the time I reserved to move in day!
Recommended: Yes
Heather Cotton
Jun 27, 2018
Be Smart with Cube Smart
The staff was extremely friendly and helpful. They were efficient and able to answer any questions I had.
Recommended: Yes
GJ
Mar 21, 2018
Excellent service, pricing, facility
This place is very large and very clean inside and out including the office. The staff Shawn was very helpful and polite. Glad I made the choice to come there to store my belongings for I do not currently live in Pleasanton. The pricing, staff, and cleanliness was worth my travel.
Recommended: Yes
Kristin
Dec 23, 2017
Pleasant and easy
They went out of their way to help me out!
Recommended: Yes
Rafe
Dec 22, 2017
Quick and easy
Quick and easy! I was introduced to this service and love it.
Recommended: Yes
Kristin
Dec 16, 2017
Easy and pleasant
Very accommodating to my needs which I very much appreciated. Easy, pleasant transaction with Shawn
Recommended: Yes
shawna
Dec 13, 2017
good price, nice and clean, plenty of room to get into the spaces
came because of the pricing, liked the layout and how easy everything was to get to, plenty of room to get into the spaces for RVs, helpful and courteous customer service on the phone, first to find an affordable branch and second, actually checking in.
Recommended: Yes
Tony
Dec 07, 2017
Satisfied
Satisfied. The place is very clean and accessible for me
Recommended: Yes
Cynthia
Jun 03, 2017
Great service
The people working the front desk were great.
Recommended: Yes
Trevor Aviles
Jul 22, 2016
Move-in was so easy and fast!
I showed up and they got my reservation ready as soon as I walked in. After a couple rules they took me to my unit and told me the hours. I moved my stuff in immediately. They were very easy to deal with!
Recommended: Yes
Patricia Edwards
Feb 02, 2016
Great decision for your storage needs.
Good price. Very clean. Love the music over the speakers in the storage units.
Recommended: Yes
David
Jul 30, 2015
Very clean and convenient
Good front office staff. Very helpful.
Recommended: Yes
Ann Marie
Jul 24, 2015
CUSTOMER SERVICE
From the moment I signed up for my storage, I felt confident that I found a safe place to store my life. I am in transition and it was important for me to know that was the last thing I would have to worry about! The staff has always been helpful, one day when I couldn't get my door open I called the office and he came asap. I had packed things to close to the door, once opened he gave me suggestions on how to repositioned things, so this would not happen again.
Recommended: Yes
Nicole
Jun 25, 2015
The lady (assistant manager?) Was extremely nice and helpful. The process was very fast and easy. We moved our stuff in within an hour! We forgot a lock but luckily they sell locks and other storage solution supplies to make your life much less stressful. It was a great experience overall.
Recommended: Yes
Peter Clark
May 17, 2015
the Best I have seen Yet
I have seen other storage places and this one is by far the best when it comes to being clean, and having a great Security system
Recommended: Yes
Lori
Dec 25, 2014
Recommended: Yes
扣
Aug 25, 2014
Nice and clean place but.....
Moved in on 8/23/2014. Store manager was helpful and nice to explain the paperwork and show the facility.Overall, it went well and the unit is clean and equipped with light inside the unit on a timer. You also entitled to a free rent use of a small truck as a new customer, but you have to utilize this perk within the first 12 days of the first month or loose this previliage.
The only thing I have to comment about not giving the 5 stars is you have to remind him the internet price at the time you booked. Otherwise, he would put in the regular price. I got my first month half off price, but I forgot to ask him about the 10% off the first month rent. I will have to go back in another day to ask for price adjustment.
Recommended: Yes
Cynthia
Jul 17, 2014
Recommended: Yes
Laurie
May 19, 2014
Great!
This place was great. Perfect for what I needed.
Recommended: Yes
Lori H.
May 11, 2014
Great place for storage!
This is a great place to store your stuff! Shawn, the area manager, took great care of us, even when we needed to change to a larger unit the day before our scheduled move in, without question or hassle. The area was very clean, and it was obvious that this facility is well taken care of.
Recommended: Yes
helena
Feb 28, 2014
Recommended: Yes
linda
Jan 04, 2014
Very clean facility. Staff was pleasant and helpful.
Recommended: Yes
Karen peters
Aug 17, 2013
We found your facility clean and good customer service.
Recommended: Yes
Travis Leichssenring
Jun 26, 2013
Terrific Service!
The manager was awesome. He provide all the information I needed and did not hover until I made my choice. Then the paperwork was a breeze. Great place so far.
Recommended: Yes
Yon
Feb 13, 2013
Good place to store RV/trailer, friendly & helpful on-site manager.
The facility is close to the freeway so makes it a good place to store your RV/trailer/boat. The onsite manager was helpful and the reservation process was easy.
Recommended: Yes
Sean
Feb 05, 2013
All around good
Recommended: Yes
Lisa W.
Apr 12, 2011
Terrific service !!!
Terrific service by manager and all staff. Clean unit, clean grounds and really appreciate the numbers of wheeled hand trucks in each building. As compared to other storage facilities, U-Store-It is by far, the best.
Recommended: Yes
