Public Storage - Pleasanton - 3716 Stanley Blvd

Public storage has it all.

So far great experience, most information was filled out online, reducing exposure in COVID time. Store manager was kind and informative. I was also impressed by how clean the location is, the security in place cameras/gated access etc.

Recommended: Yes

Excellent service.

Excellent service.

Recommended: Yes

Quick and easy

Quick and easy, and a fair price too!

Recommended: Yes

Fast service, easy entry and just what I needed.

The facility is like new and very well kept.

Recommended: Yes

The person there were so professional...

The person there were so professional help me with my 10x5 storage so glad and happy with my rental unit.

Recommended: Yes

Good location but bit pricy.

Good location but bit pricy. Clean storage and nice staff.

Recommended: Yes

Great service, I would definitely recommend

Great customer service and provided the perfect unit

Recommended: Yes

Excellent service

Excellent service, safe and clean grounds. The parking area is need of additional parking space

Recommended: Yes

From the first call I made to inquire...

From the first call I made to inquire about price and availability, I have been totally amazed with the staff that has assisted me. They were all professional, helpful, friendly and well informed. I am very pleased that i have selected your company for my storage needs

Recommended: Yes

This is a great storage facility

Debbie is a true professional. Very knowledgeable and efficient, very courteous and friendly. The facility itself was very clean and you could tell very well maintained. Security is taken very seriously and appears to be a safe environment.

Recommended: Yes

I'm happy with my choice of Public...

I'm happy with my choice of Public Storage. I have rented at this facility before, and so I knew about how they operated. The manager, Debbie was very helpful, and I got a real good spot at a rental that was better then the competitors. I would recommend Public Storage to anyone with the need.

Recommended: Yes

Manager was Awesome

Manager was Awesome. Pleasanton CA site. Think her name was Debbie

Recommended: Yes

Quick

Quick, simple, great customer service, excellent, clean., easy.

Recommended: Yes

We were suppose to get 1 month free but...

We were suppose to get 1 month free but we didn't get 1 month free what a rip off we had to pay $92. When our monthly payment is $270. I guess something is better than nothing.

Recommended: Yes

DOUBLE CHARGING LOYALTY

There is absolutely no reason to charge a long standing customer double of what a new customer would pay for the exact same product. For instance, Disneyland charges one price for their admission. You can't buy a ticket anywhere else on the planet for less than the main gate. That's for a reason. Yes, they have promotions and they also reward frequent visitors, but they certainly don't charge anyone double. Get your act together David, before everyone moves out.

Recommended: No

Available

Available, clean, secured location

Recommended: Yes

Kayla was so very informational about...

Kayla was so very informational about storage she helped me get another unit prior to seeing another unit that had a little tare in the roof. It hadn't been cleaned out yet prior to someone moving, but did not at all mind showing me another that had metal roof, just right for me and although I want sure if everything would fit she simply stated we can transfer you into another storage unit as long as I didn't mind moving all thing from the other. Very patient and courteous. Great location, access and I have the number incase I need any assistance. & Picked up a room refreshner to keep my things fresh while in storage. Thanks Kayla when moving it can be difficult any good is experience needs is appreciated.***

Recommended: Yes

Highly Recommended.

Highly Recommended. Debbie is delightful to work with at the facility on Stanley in Pleasanton. I had a very smooth transition from sign up to move in.

Recommended: Yes

I very been with public storage now for...

I very been with public storage now for at least 3 yrs and have experienced nothing but good service. Debby the manager of my facility is excellent and has a great customer oriented personality. I have recommended public storage to many people, some who I know are customers now. Thank you

Recommended: Yes

Debbie is super helpful ! After I booked a space for my camper online, she called me to confirm arrival time, and went the extra mile to overcome a couple of technical issues with the registration. Could not ask for better customer service !

Recommended: Yes

Debbie was a blessing

Debbie was a blessing

Recommended: Yes

LOVE LOVE LOVE DEB! - She is always so helpful. We have several storage units - she has helped us with each one. Made our move much easier. Great Place for storage needs or moving supplies.

Recommended: Yes

I have rented a storage unit from this facility several times in the past decade. When I needed storage again I didn't hesitate to come back here. Debbie has always been great, cheerful and helpful. I was also helped by Kyle, he did a great job. Thank you!

Recommended: Yes

Debra was really easy to work with as well as all the other people that work there. It was clean and dry. I booked online and it was a super easy and good experience. I was there for 6 months. If i need more storage thats where im going. Cheapest anywhere! Thanks guys!

Recommended: Yes

Great help from Kyle in settings us up with a storage space

Kyle was very patient and showed us the spot I had reserved and was able to accommodate us with more space as the one spot I had was not large enough. He also was very helpful when I returned and could not open the door and then also provided a longer string for us to reach the light (we are a little short).

Recommended: Yes

Debbie and staff are great. I needed to store motorcycles and she offered good solutions for my requirements. Facility is clean and well maintained. Would go back to them again without hesitation.

Recommended: Yes

Friendly and helpful

Debbie at Pleasant Public Storage was so friendly and helpful, she even let us borrow her hand truck. I am confident that I chose the best place to store my belongings.

Recommended: Yes

opine of mine

first of all, i should give ps storage 2 stars for their un-loyalty to long time customers, but Debbie is the reason you get 5 stars today....mike ponti was a long time renter of a storage unit and always paid on time at your Pleasanton location. yet, he was forced to move because his loyalty got him nowhere - compared to someone off the street that could rent the same space for $36 cheaper. that is not good customer service.... on the other hand, manager Debbie and employee Chris are %100 outstanding professionals in the way i've been treated. everything was fast and courteous. i hope i don't have to leave due to my loyalty going unnoticed - which is no fault of their own. ps storage needs to honor their long time renters!!

Recommended: Yes

Their key word: communication

They believe in fluent in communication therefore the customers will feel very confidence in their business. Through my experience, I was informed that my car cover was half covered due to strong winds so I am glad to be aware of it rather than nothing. Cheers to their beliefs!

Recommended: Yes

It's the customer service that made me a fan!

Public storage is a commodity. Once I lock the door, every provider's storage is the same. Beside price, the only way to stand out? Provide outstanding customer service. In this case, Public Storage in Pleasanton did that. The manager, Debbie, was thoughtful, patient and completely focused on my satisfaction. I checked out several storage companies before I made my choice. She made all the difference for me.

Recommended: Yes

COURTEOUS PERSONAL SERVICE WITH IMPECCABLE CLENLINESS

I could not say enough good about this location, Debbie runs a top notch property that can't be compared to any other storage facility in Pleasanton. The professionalism that she demonstrates reflects the passion that she has for this location. She treats it more than just a job, she treats it like it's hers, and she cares about the customer as if they were family. With the recent passing of her husband I thought that there would be a disruption in the quality of service. But what I experienced was someone that persevered through adversity. I consider myself to be fortunate to have Debbie running a first class operation.

Recommended: Yes