Patty
May 02, 2023
Great place for storage!!
My experience was great. Staff showed us several choices, was very helpful & very friendly. All together, it was a great experience & I would definitely recommend this facility for all your storage needs to family & friends. Thank you.
Recommended: Yes
Raul Berrios
Jan 16, 2023
Nice storage Unit
Good price. Very clean. Good customer service
Recommended: Yes
Jenn
Jul 20, 2021
Great customer service, the units are clean and spacious
I need storage at the last minute and the employees here were helpful and friendly! The units are clean and have easy access
Recommended: Yes
Chris
Jun 27, 2021
You get what you pay for.
It’s a storage facility, honestly they’re mostly the same all round. The staff was very kind however and I find that makes the difference.
Recommended: Yes
Sylvia Noriega Luna
Jun 26, 2021
Very clean and excellent customer service.
Very clean and excellent customer service.
Recommended: Yes
Robert Lugo
May 24, 2021
Nice place to do business !
It was really easy to sign up and move our things in.
Thank you Spare Foor
Recommended: Yes
摩
Mar 27, 2021
Close to home
what can I say, it's close to home
& close to the elevator. Price & customer service are good also
Recommended: Yes
Stephanie
Mar 18, 2021
Clean storage unit at a good price
Easy, clean, good area and good customer service!
Recommended: Yes
Rebecca Sales
Jan 07, 2021
Very helpful and friendly. Easy process. Management was excellent
The manager was very nice, friendly, and helpful. Aquiring the unit by phone was very easy and able to be completed by email. Prices for a temperature controlled unit were the best in the inland empire and for the size I wanted. Location is excellent and very clean. Would definitely recommend to anyone looking for short or long term storage
Recommended: Yes
Steven
Jun 08, 2020
High priced but worth it
I think I've covered everything. Oh it would be nice if they stayed open until 8 or 9 instead of 7.
Recommended: Yes
Kelli
May 20, 2020
Leah and Asia!
This storage facility is awesome! The office staff is friendly and the owner, Leah, truly cares about her clients. I’d also like to mention Asia for her hard work and exceptional guest service :)
Recommended: Yes
Peter
Feb 26, 2020
It us perfect
This is place is fair in pricing and the employees are friendly
Recommended: Yes
Michael
Feb 23, 2020
Nice, friendly, & helpful staff.
Facility is clean, prices are fair, and staff is great.
Recommended: Yes
Sergio
Feb 15, 2020
Awesome ЁЯШЛЁЯШБЁЯШБ
Great price awesome customer service very clean overall 10
Recommended: Yes
Martha
Feb 12, 2020
Friendly staff and clean facility
Staff was so friendly and helpful. Very clean facility. Rental process fast and easy. I would recommend this place to a friend.
Recommended: Yes
Desirae
Jan 20, 2020
Well with it
The customer service was excellent. Brittany, Aysa and Roy all did their party to make it fast and easy. The moving truck they offer was an added bonus! Very clean facility, very comfortable with everything there.
Recommended: Yes
Desirae
Jan 15, 2020
Yes! Yes! Yes!
Absolutely amazing staff. Comfortable and secure.
Recommended: Yes
Grant
Dec 15, 2019
Great convenience.
Some how fun and enjoyable to know all of your stuff is safe.
Recommended: Yes
Nicole
Nov 07, 2019
.....
Wonderful customer service would highly recommend them
Recommended: Yes
Bina
Mar 22, 2019
great service and a lots of help from staff members
I have great and wonderful service with the staff. they help me so much. thank you
Recommended: Yes
Jessie Djata
Oct 21, 2018
Contracts Administrator
Very friendly and accommodating staff!
Recommended: Yes
Minerva DuVall
Oct 02, 2018
Good First Impression
Prior to renting with Price Self Storage I read many reviews. Of course no one can disagree Ashlie is wonderful in customer service. And as I seen during my visit in the office with customer care and going the extra mile. My own experience was positive.
But as one reviewer said in a more negative review it's about more than customer service. Many complaints where about the gate hours and rent increase. From my experience with prior storage rentals both are part of every storage location. 1) to secure the property and their commitment that are valuables are secured and 2) just like apartment/home rentals - rental price increases.
What Price Self Storage offers that no other place does is the honesty of what you their value customer can expect from them. Not only is this information (gate hours and rent increase) verbally informed to you but it is in their lease agreement. Prices increase every x amount of months and the gates are available for access during these hours and closed during major holidays. I was surprised to hear no access during major holidays but I can respect it since I will refer back to their commitment of security.
Only thing I can think of that I read in the review but was not verbally informed to me was that a fee is charged if you stay a minute over gate access hours. However I did not thoroughly read the leasing agreement so it might have mentioned it.
As for a 4 star that is only because I don't rate anything over a 4.
Recommended: Yes
Jill
Sep 18, 2018
Friendly and helpful staff. Clean facility.
Move in day went smoothly because of the efficiency and helpfulness of the staff. Whenever we needed something, the staff went out of their way to facilitate us. We were happy with our experience overall.
Recommended: Yes
Randall
Apr 01, 2018
Onsite manager was amazing!
Manger of site is a caring and very customer service oriented person and anyone coming in contact with her is blessed. Need a place to leave your things? Check this place out first.
Recommended: Yes
Erwin
Feb 11, 2018
Best service in town, and best prices!
Love everything about my storage it’s big and I am able to come in and out of it with no problems
Recommended: Yes
David
Jan 09, 2018
Cleaners and Detail on what you get from price to security
The rate was very good for the storage size I got compare to other storage units.
Recommended: Yes
CL
Nov 16, 2017
Clean and friendly
Overall the experience was very pleasant and the facility is clean and very well kept. I appreciate the secure feeling of the facility and that it is obviously take care of and not just left for days on end. I would definitely recommend this storage facility to my friends
Recommended: Yes
CL
Nov 14, 2017
Great facility and good staff
They were able to address my storage needs and timing
Recommended: Yes
Kelly
Jul 13, 2017
Location and excellent staff
Location was key for myself and the staff is very professional. The property is clean, well kept up and the manager even lives on site. As far as storage sites go this location is great and at a good monthly fee
Recommended: Yes
Kelly
Jul 11, 2017
Clean and accommodating
The staff is great, location is perfect and price is reasonable.
Recommended: Yes
Sean
May 26, 2017
Fantastic Customer Service
The location and the customer service that I received are worth the extra dollars that I would have saved going to another city and paying the cheapest for storage.
Recommended: Yes
Samantha
Feb 28, 2017
周慮歳
Thanks for your help in securing this place.
Recommended: Yes
Curtis
Jan 20, 2017
Friendly
A good price for a clean and safe storage space.
Recommended: Yes
楔慮
Jan 19, 2017
Price storage...great customer service
Very clean and secure. Very friendly, helpful, staff! They do their best to accommodate your needs. I would totally recommend Price storage !
Recommended: Yes
Curtis
Jan 18, 2017
Great customer service
It was a easy and friendly experience.
Recommended: Yes
Barbara
Sep 30, 2016
Help by use of a truck and driver were excellent and very appreciated
Everyone was ready, willing and able to meet our needs and expectations, Because of this generosity and assistance we look forward to making a long time relationship with PSS.
Thank you so much for all your help.
Howard Wright
Recommended: Yes
Stacy
Aug 31, 2016
Great location, helpful staff, clean units
Convenient location, friendly and helpful staff, easy access units. Clean units and property.
Recommended: Yes
Steve
Jun 14, 2016
Great service.
The woman who helped us was super friendly and provided us with satisfying information.
Recommended: Yes
Christine
Apr 13, 2016
Perfect for our need!
This space worked out really well for us.
Recommended: Yes
angel
Feb 22, 2016
Excellent
Staff was very helpful and patient to our needs
Recommended: Yes
Sonya
Jan 12, 2016
I love this place. Awesome storage & friendly people!
I recommend this storage facility to all!
Recommended: Yes
Matthew
Dec 28, 2015
Clean & safe
Not the cheapest but clean and safe. You get what you pay for.
Recommended: Yes
Audrey
Oct 28, 2015
Great storage facility!
Love the 1st month free, free truck (to move in). Their monthly pricing is a little pricey to me (but probably around market price). The facility was nice and the staff was helpful.
The one thing that I didn't like is that our "one month free" started the day I booked it, not the day we moved in.
Recommended: Yes
DANIELLE
Oct 14, 2015
very friendly and helpful staff
I HIGHLY RECOMMEND PRICE SELF STORAGE IN RANCHO CUCAMONGA, THE PRICES ARE REASONABLE AND WELL WORTH IT!! VERY CLEAN FACILITY WITH TONS ACCOMMODATIONS TO MAKE YOUR MOVE SMOOTH, THEYRE FREE MOVING TRUCK AND DRIVER REALLY HELPED ME OUT WHEN I HAD TO MOVE IN A HURRY, SUE TO MY HOME BEING SOLD... I AM A SINGLE MOTHER OF 3 AND THIS MOVE WAS'NT EASY, BUT THE STAFF AT PRICE SELF STORAGE MADE THE TRANSITION SMOOTH, IT GIVES ME PEACE OF MIND AND MADE ME FEEL GOOD TO KNOW THAT MY BELONGING WERE STORED IN A SECURE CLEAN SAFE PLACE :)
Recommended: Yes
Bonny
Sep 29, 2015
Very nice customer service, the place it is clean and it feels secure. Thank you for the good experience!
Recommended: Yes
Felicia
Jul 30, 2015
Fast, Friendly, no hassle service!
Kat was wonderful. She made a usually difficult and frustrating task, smooth and hassle free. The free first month special was an unexpected treat.
Recommended: Yes
Dave
Jul 27, 2015
Great storage facility
The staff was friendly and courteous. The units are clean and climate controlled. The property is gated and you have to have a code to get into it so that puts my mind at ease. Cheaper then other places that I looked at. Overall, a great facility.
Recommended: Yes
Winston
Jul 03, 2015
Thanks for a first-class operation.
I appreciate your approach to storage. Good to have top-notch storage and security for our belongings.
Recommended: Yes
George Schultz
Mar 20, 2015
Great Staff
Kay is friendly, efficient and helpful.
Recommended: Yes
L J
Jan 17, 2015
Nice Clean facility
Friendly and helpful staff. Do I need to say more besides I would definitely recommend this place to all my friends and family who need their services.
Recommended: Yes
James Sayers
Nov 21, 2014
very happy with my experience!
I would recommend using this location! Very nice professional crew.
Recommended: Yes
Michael
Nov 15, 2014
Recommended: Yes
Cynthia
Sep 18, 2014
I'm a first timer, so I have nothing to compare it to. Overall it was ag good experience. Just the elevator part I didn't like too much, but it's manageable. Hopefully I won't have to move anything soon. Thank you.
Recommended: Yes
Bret
Jul 17, 2014
Staff is very nice
Recommended: Yes
GAYLE WARD
Apr 25, 2014
THEY WERE JUST WHAT I NEEDED "NO STRESS"
GREAT CUSTOMER SERVICE
GREAT DEALS
NO HASSLES
CLOSE TO MY MOVE LOCATION
FREE TRUCK SERVICE
Recommended: Yes
Daniel
Feb 25, 2014
Excellent storage facility
Just moved in, i am very pleased with the unit I am renting.
Recommended: Yes
Chardel
Mar 05, 2013
I loved my experience with the move-in! Cynthia was so helpful. She went above and beyond expectations!! Would recommend this establishment to anyone.
Recommended: Yes
Joshua
Jan 31, 2013
They have friendly staff and also provide a one time moving truck for free.
Recommended: Yes