Teresa Gardenhire
Sep 04, 2024
Rat Trap
The storage was dark and didn't look very secure. I wasn't told that my unit had two doors and as such required two locks. My moving crew was extremely concerned because the unit didn't have any lights which hindered their ability to make sure that everything was stacked properly. Mt unit was down a long hall way and once again, my crew asked me if I secure a drive up unit. The front office said that it would cost me a minimum of an additional $100 per month, so I obviously declined. My crew was forced to slow down and use the light from their cell phone. This is an old and outdated (very poor condition) storage facility and I definitely would not recommend it even if it was free.
Recommended: No
Jessica Faragallah
Jul 01, 2024
Great
It was great. Space could be a little cleaner but otherwise good space for what you pay
Recommended: Yes
Rodney
Jun 24, 2024
Awesome move-in
I was able to book online and do all the paperwork online. Made it really quick and easy.
Recommended: Yes
MiguelAngel Madera
Apr 12, 2024
I would recommend to a friend to my siblings to my neighbor,to everybody.
I like this place for different reasons ,location,customer service,and pricing.its been a great experience gonna definetely recommend to my friends,and family,
Recommended: Yes
Heather
Feb 18, 2024
Quick and easy to use.
This place was easy to rent. I was on a tight schedule and was able to rent it all on line and was able to purchase the lock as well. I went to my until accessed it by myself and they had a welcome bag in the unit with the lock etc for me to use
Recommended: Yes
Na Barn
Jul 31, 2023
Hmmm
Contract for storage unit I paid for was not what I got. So I could not get into the storage unit and movers could not move my things. I had to wait hours before I got assistance, by that time assistance arrived I only had 1 hour left before the "gate hours" would end. I was told I would be " charged" a fee if I left after the gate hours were over.
This all went horribly wrong, due to the management not making sure that the unit I got a contract for ( paid for ) was available- that cost me a large sum of money. The movers left before the job was completed and still expected to get paid as they waited for hours and I had to rent to the van again for several more days and do vast majority of the lifting myself. I was in a great deal of pain afterwards, but there was no more money to hire movers .
And I was told that it was not the fault of management because manager showed me a different unit previously. So therefore, the manger didn't feel like they were at fault. So now I am out of $700 and I was in pain for weeks after.
Recommended: No
Mary Lamphier
Apr 29, 2023
Super clean and easy to lease
Loved it, was so simple and easy to use. Paying online made my experience that much more enjoyable.
Recommended: Yes
L
Apr 29, 2022
Easy, affordable & convenient
Really affordable and easiest to use in comparison to other storage places. There was no need to go into the leasing office for my car’s uncovered unit, making is simpler and convenient for the tow truck driver and me to get in and get out. Great for busy people doing their best. 10/10 would always recommend
Recommended: Yes
Salvador Gonzales
Mar 30, 2022
Dope
Great place we will refer friends
Recommended: Yes
Mike Rollefson
Feb 14, 2022
Hidden Costs
I didn't appreciate the reservation site not informing me there was a mandatory insurance policy i had to have. This was an unexpected hidden cost, and it should have been disclosed at time of reservation.
Recommended: Yes
Nadine Segura
Jan 30, 2022
Great
Great service , great location, great prices, friendly staff.
Recommended: Yes
Juan Carlos Jimenez Rivera
Jan 05, 2022
Loved the facilities!
Had a great time renting. No issues. Great customer service and employee did a good job explaining the fees and all the details. Highly recommended!
Recommended: Yes
Tyler Fletcher
Dec 11, 2021
Easy in and out experience
It was easy and straightforward I got in got out and the lady at the front desk was very helpful and polite
Recommended: Yes
Miriam
Nov 02, 2021
Easy Move In and Helpful Staff!
Happy with the service and space. Great comunication and follow up.
Recommended: Yes
Goddess
Sep 30, 2021
No support . So be internet savvy
No mangers on sight so don’t expect any help other then phone support
Recommended: Yes
Diana Rosas
Jul 07, 2021
Fast ,clean, and friendly
Got in and out in 10 min super nice .Price is ok
Recommended: Yes
Oscar Orozco
Jul 01, 2021
Great customer service!
The move in experience was great
Recommended: Yes
Taneisha Harris
May 12, 2021
Customer service was okay
The price was somewhat decent.
Recommended: Yes
Suzanne
Apr 22, 2021
Exceptional!
Great customer service! Process was quick, easy felt a very welcoming vibe. Thank you cubesmart
Recommended: Yes
Cathy
Mar 30, 2021
Thank you
Fast And Easy , Moved In Next Day Girl Manager Was Beyond Helpfull And Answered All My Questions Every Time I Called
Recommended: Yes
Melissa
Feb 06, 2021
Quick and Easy Move
Great experience overall with affordable prices. Alejandra made the signup process quick and easy so I could start storing my things.
Recommended: Yes
Noah Johnson
Jan 18, 2021
Great Facility
Clean and secure facility. I would recommend to someone else.
Recommended: Yes
Daniel
Dec 30, 2020
Great price
Easy move in and great prices,
Recommended: Yes
Drew
Dec 19, 2020
Cheap clean and safe
The cheapest place to store a vehicle around. Felt very secure and safe, not worried about my car while I’m away!
Recommended: Yes
Barbara Lau
Jul 20, 2020
Remote move handled perfectly!
I needed to have a relative move items into storage for me from my father’s home over 1000 miles away. Stephanie was great coordinating the move and paperwork.
Recommended: Yes
Johnny
Apr 23, 2020
Very friendly!
Easy quick process! Very helpful getting everything setup!
Recommended: Yes
Anthony Catrambone
Mar 23, 2020
Alejandra and Stephanie were great!
Excellent customer service and follow up!
Recommended: Yes
Andy
Mar 23, 2020
Simple and easy move-in.
The price was great and the move-in was simple and easy, especially given the current situation with Covid-19. The space I have is easy to get my trailer in and out of, I do wish it was a tad bit wider, but otherwise, it's fine. The cameras and onsite personnel make me feel secure in leaving my camper there.
Recommended: Yes
Jenny
Mar 04, 2020
Amazing customer service
Alejandra was amazing! Best customer service, the overall experience was great.
Recommended: Yes
Gustavo
Mar 02, 2020
The best storage
I was happy to find this storage.. it fits my needs I would recommend it to anyone who needs to store there belongings
Recommended: Yes
Maria
Oct 12, 2019
Very nice facility
I would recommend the facility to family and friends. There pricing is reasonable. Customer service is great very friendly
Recommended: Yes
Adriana
Sep 25, 2019
Outstanding and friendly staff
Clean and organized very friendly staff explained all that we needed to know
Recommended: Yes
Jessica
Sep 08, 2019
Horrible customer service
After about 1 week of getting the storage unit...my husbamd goes to get in the gate and it says code temporary suspended so since office was already closed i called first thing in mornung and the office mamager answered and basically said she needed a 2nd form of id for us to be able to get to our stuff in their facility. My husbands wallet got stolen out of his truck ftom the airport just a week a few weeks prior and he had eveb mentioned that when paying for unit. I asked her why on earth would they not hsve asked for a second form of id before renting to us and allowimg us to move all of our important belongings in and then keeping them from us. I still have yet to resolve this. I call and leave message after message tellung them its an emergentcy snd i need to get into our unit and has never recieved a call back. This place need to reimborse me my and allow me to retreave my property.
Recommended: No
Miss P.
Jul 29, 2019
the use of the free U-Haul was very helpful
the use of the free U-Haul was very helpful
Recommended: Yes
Morris
May 30, 2019
Good storage facility
Fully fenced, gated, safe and great storage facility. In addition to all, it is budget friendly facility for people’s storage needs.
Recommended: Yes
Mykaela
Apr 01, 2019
Good customer service
Fair price for the unit and in a good location. The staff at this location were very helpful and walked me through the paperwork.
Recommended: Yes
Kylie
Dec 10, 2018
Not a bad facility for the price.
Pros:
-Secluded location
-24/7 camera monitoring
-Daily access
-All units are insured
Cons:
-The closet unit they gave me has just a sheet metal door and doesn’t seem real secure
-Mandatory additional fee for insurance they don’t tell you about. I feel the price of insurance is really high (about what you would pay for renters insurance on an apt).
-I wouldn’t feel safe being there alone after dark.
Overall: for the price, it’s not bad.
Recommended: Yes
Alastair
Nov 05, 2018
Car Storage
Good value for money. Needs to improve processes for starting agreement and online account
Recommended: Yes
marcos
Oct 28, 2018
easy location
verrrry good, easy freeway excess
Recommended: Yes
Fernando
Sep 09, 2018
4 star
Not to bad should be cheaper.
Cleanliness, pretty clean.
Recommended: Yes
logan
Aug 22, 2018
Clean, affordable, great service
Awesome price, helpful stafff!
Recommended: Yes
José Luis
Aug 22, 2018
Very efficient
Good price, efficient, very good customer service.
Recommended: Yes
Amanda
May 30, 2018
very good storage place
very cute spot! good pricing! i love the storage unit i got.
Recommended: Yes
ramesh
Feb 12, 2018
Good service.
Good service
Hope they Will provide same level if services.
Recommended: Yes
Raquel
Nov 16, 2017
Very good service
Very good customer service. I would definitely recommend
Recommended: Yes
Otto
Oct 06, 2017
Best storage I could ever recommend
All good. Thanks for having a truck on site for my use.
Recommended: Yes
oscar
Oct 03, 2017
Excellent prices
Transacion was easy from the online reservation to the move-in day. Customer service very helpful
Recommended: Yes
Giovanne
Sep 11, 2017
Great Place
The place is great but there was a hidden fee for insurance which was not mentioned on the total when I first signed up. It is also nonnegotiable and that you must have an insurance in order to keep rent there.
Recommended: Yes
Jay
Jun 17, 2017
Clean place
Very pricey and was not offered any of the sign on discounts that competitors had but it's clean and much more accessible for large moving trucks
Recommended: Yes
桓牡湯
Jun 15, 2017
People were very courteous.
The facility is quite big and in a secluded area. Employees were nice.
Recommended: Yes
Kenny Ross
Mar 14, 2017
Great service...great price!
It's very clean, great price, organized, and great customer service.
Recommended: Yes
Jonathan
Feb 17, 2017
It was a very good experience and it made the move in very smooth
I would recommencd cube smart storage to my friends because of the customer service and how smoothly the process of moving in is.
Recommended: Yes
Heina
Oct 21, 2016
Easy to do
The employee was helpful and friendly and the process was easy.
Recommended: Yes
claudia
Oct 11, 2016
Great place
It is clean and easy access to location from freeway
Recommended: Yes
sergio
Aug 28, 2016
Great costomer service the unit was clean
Happy I picked this storage facility the price is great I would recommend this to a friend
Recommended: Yes
Nina
Jun 18, 2016
Amazing
Great price, great customer service.
Recommended: Yes
Evelyn
Feb 07, 2016
A good bargain.
I like the inside units. Overall it was a good experience.
Recommended: Yes
Michael
Jan 28, 2016
Awesome
The staff worked fast and efficiently. ..I loved it
Recommended: Yes
David
Jan 17, 2016
This place have a very friendly and helpful customer service, location is great.
Recommended: Yes
Ryan
Jan 17, 2016
Exhilarating!
Recommended: Yes
kristi
Jan 17, 2016
Convenient.
I love cube smart! They always will have my every need met!
Recommended: Yes
敌湯
Dec 17, 2015
Recommended: Yes
jerry
Sep 27, 2015
fantastic storage place
this is my second storage unit. by far better than the one I had.
Recommended: Yes
jerry
Sep 27, 2015
Recommended: Yes
Catherine
Sep 27, 2015
Recommended: Yes
Karisma
Jul 28, 2015
Great place.
I've had my things there for about a year now and everything is still in tact. Love this place!
Recommended: Yes
Alma
Jul 22, 2015
Great and prompt service.
Rent of moving truck was cheap.
Recommended: Yes
John
May 06, 2015
GREAT!
So, happy that we found this place and so close to home!
Recommended: Yes
Heather
May 03, 2015
Great service
Lowest price around of course wish it could be lower
Recommended: Yes
噥牡
May 03, 2015
There was situation there that made not feel safe and the only thing said was it is not their problem.
They have roaches roaming around and myra was very unhelpful when a safety situation came upon me.
Recommended: Yes
Joe
Apr 17, 2015
great customer service
Super customer service ez move in all went smooth unit was clean and ready for move in
Recommended: Yes
felecia
Apr 01, 2015
very clean! great customer service!
Great prices and good customer service! well maintained and secured facility! Would definitely recommend!
Recommended: Yes
Lori
Mar 31, 2015
Staff is great! The lights in the units are wonderful.
Recommended: Yes
Carol
Feb 21, 2015
Great value, top flight service
Even though it's a bit far from where I'm moving to, I wouldn't change where I store my things. Great customer service, convenient and easy to use
Recommended: Yes
Matthew
Feb 17, 2015
It was what I expected.
Recommended: Yes
Jesse
Feb 10, 2015
Nice facility, insurance a lil bit pricey.
Recommended: Yes
Shaun
Feb 10, 2015
I was running late they waited after hours. Extremely friendly I would come back no questions. thank for referring me to this facility there are extremely close to home. thanks I'll use your service
Recommended: Yes
Thomi
Feb 05, 2015
It was good
Recommended: Yes
josey
Jan 12, 2015
Great place to rent and price is good.
Recommended: Yes
Araceli
Jan 12, 2015
great
The girl there was super friendly and helpful, she took me out to check out the space and she double checked the pin number worked when I tried it. She explained everything really well. Really happy with customer service.
Recommended: Yes
JESUS
Jan 04, 2015
Recommended: Yes
Guillermo Aguilar
Oct 26, 2014
Overall our CubeSmart experience was good. The manager was knowledgeable, the facility was clean and ready for move in.
Recommended: Yes
Angel
Sep 27, 2014
Great I have used before and return because they are the best.
Angel
Recommended: Yes
Tyrone
Sep 20, 2014
good place to rent a unit.
Id recomend this facility to all my friends
Recommended: Yes
angel
Sep 15, 2014
best storage experience yet
i have been moving around and putting my stuff in and out of storage for about 6 years now. i have had some awful experiences. this time is probably the best. the staff is helpful and attentive. the unit pricing is the best in town, with very convenient access times.
Recommended: Yes
Solema
Jul 24, 2014
Inexpensive and very roomy for the price! It is very close to my residence which makes it convenient for me and my family!
Recommended: Yes
Katie
Jul 17, 2014
Recommended: Yes
Heidi Dyck
Jul 01, 2014
Great deal!
CubeSmart is a great storage place, with the lowest prices in the area, super helpful and friendly staff, and a neat and tidy facility. We also got to use their truck for the move-in, for a very low fee. I definitely recommend CubeSmart to my friends!
Recommended: Yes
Eddie
Mar 13, 2014
Excelent
Recommended: Yes
Crystal
Jan 01, 2014
One thing that sold me on picking CubeSmart was the low price increase. I've been to other storages where the price I started out paying within two years nearly doubled. With cubesmart your price will only go up no more than 10% maximum and that's only if there is an increase. The price is great, the staff is friendly and the area is clean.
Recommended: Yes
patrick
Dec 17, 2013
so far so good i have not been at the facility long but the service is much better than the other storage places i've been to.
Recommended: Yes
Kayla
Sep 04, 2013
Recommended: Yes
Michelle
Aug 22, 2013
Pretty good reasonable prices
Recommended: Yes
Joy
Aug 10, 2013
I was so impressed by the courtesy of the staff here, and her help towards getting all the paper work done. The staff Ashely (who is also the manager), made signing up easy and had me my storage unit set up in no time. The gates are secured and the price is just right! Would never consider another choice when it comes to storage :). Thanks Cubesmart :D
Recommended: Yes
Lionel
Aug 01, 2013
I had a much better time than anticipated. It was so easy to ask question and get everything answered and then to be able to moved very quickly was amazing! Thank you so very much.
Recommended: Yes
Thomas
Jul 23, 2013
Recommended: Yes
Gelila
Jul 09, 2013
It was overall great!
Recommended: Yes
Benny
Jun 24, 2013
Friendly and helpful staff
This was my first experience with CubeSmart, and it was a Positive one. I will recommend this facility to others.
Recommended: Yes
Rachel
Jun 18, 2013
Very positive expirience! Staff was friendly and helpful, made sure that I got the best unit available.
Recommended: Yes
Christina
Jun 04, 2013
elequent
Recommended: Yes
Kimbra
May 28, 2013
This facility is efficient and convenient though there were some hidden costs that weren't disclosed.
Overall our CubeSmart experience was good. The manager was knowledgeable, the facility was clean and ready for move in. There were some hidden costs we did not expect.
Recommended: Yes
Marc
Aug 11, 2012
Good Value and Friendly Staff
Prompt service, friendly staff. fully explained everything. You could tell they value their customers. They are freeway close but, have to access the property from a residential street. not a big deal just unusual....
Recommended: Yes
Jean
Aug 08, 2012
Very friendly and so helpful. Very happy with price and customer service.
Recommended: Yes
Debbie VanHolland
Jul 28, 2012
GREAT first time storage experience!!!
I was very pleased with the whole experience. I have never had to deal with finding storage for my items Climate Control is the way to go in Southern California in the summer. I was a little concerned about the sealed off door on my unit it was not very secure. But they promised to make it right.
Recommended: Yes
Misti
Jul 26, 2012
Outstanding
Recommended: Yes
