Extra Space Storage - 3559 - Rohnert Park - Martin Ave

Great experience

Excellent customer service, easy process. excellent price for the four months we need a unit.

Recommended: Yes

Just moved in

I'm just now moving over from another facility, so I can't give more than first impressions. The buildings are solid and clean. The driveways are nice and wide with a center gutter so it's easy to get past other vehicles and the units should stay dry. My only issue (and this applies to every storage place I know) is that they misrepresent the size of the units. My 10x25 actually has closer to 9.5x24 feet of usable space. It doesn't sound like a big deal, but when you are planning out shelves and such, it can make a big difference.

Recommended: Yes

New customer

Feels new and clean. Friendly storage neighbors.

Recommended: Yes

Helpful staff, extremely neat and clean facility

Worked with me on car ownership issue.

Recommended: Yes

Wonderful office staff

This was the best experience I have ever had with a storage company and I have had a lot of experience moving and storing my belongings

Recommended: Yes

Good service

A bit expensive but great service

Recommended: Yes

Rodney is a wonderful manager.

I am grateful to Rodney for making our interactions pleasant and informative. He made the entire experience less stressful than most other businesses. I appreciated it. I have my car stored there and wish I had more time to move there away from the other storage where I am already. Thank you Rodney.

Recommended: Yes

great customer service

facility is clean an easy to access.

Recommended: Yes

Secure

The facility is very well secure and have great service I recommend anyone that is looking for a new storage to go check this place out. Their prices are actually pretty nice as well.

Recommended: Yes

Very knowledgeable

The staff was very nice, Very thorough and very helpful. The facility is very clean

Recommended: Yes

Helpful staff, nice, clean facility

The process of moving went smoothly since I had such a good introduction on how to get in/out and where my storage space is.

Recommended: Yes

Informative and safe

Informative and I feel like my stuff is really safe

Recommended: Yes

Exceptionally kind and respectful staff.

I needed to find a storage space quickly due to a family emergency and Becky & Rodney were so kind and helpful. I appreciate their positivity and compassion. I highly recommend using this storage place!

Recommended: Yes

Very good

Get this storage. Good price. Clean units

Recommended: Yes

Flexible!

Staff was helpful in accommodating my last minute needs. Right now, post covid or sonoma county wide, storage is expensive but seems to be the same situation everywhere.

Recommended: Yes

Clean and organized

Cheaper than everything else in my area but seemed just as good

Recommended: Yes

Great customer service which is a rare find these days

Young lady that checked us in was super nice and very personable. The facility is clean and getting moved in was a breeze. We only need the facility for a couple months and the size suited our needs perfectly. Highly recommend the "smile" infected office vibe of this facility.

Recommended: Yes

They were nice helpful and they take keeping your stuff safe seriously

Friendly nice helpful the guy that help me was very nice thx best price I could find around

Recommended: Yes

top notch customer service

In these stressful times, i was greeted with friendliness that seemed genuine. i was able to lock in a great introductory deal, which is literally the only way i could make this happen. The whole process is very professional, and is a breath of fresh air. My gratitde to life storage!

Recommended: Yes

Good deals

I like this place and I got a good price too.

Recommended: Yes

good value, very helpful personal

this is one of best run storage units I have used. Becky was helpful to a fault.

Recommended: Yes