Extra Space Storage - 3514 - Sacramento - Fruitridge Rd

Online Reservation was quick and the Receptionist pick up promptly

I just reserved a unit the price is very reasonable considering other prices in the area. I called just to confirm and make sure that everything was real and the phone number was legit. He picked up and answered my concerns respectfully and kindly. So I'll keep my reservation.

Recommended: Yes

New customer

Online booking was fast, once arrived I was greeted by an awesome young lady. She was fast on point and very informative. She knew her stuff and I didn't have to ask questions. Excellent experience

Recommended: Yes

They are the best storages around the area nice customer service

Perfect place thank you for your help

Recommended: Yes

Quick and easy move in

All of the paperwork and move in process was fast and easy.The person at the front desk was able to get me directed to my unit fast and was able to issue a refund for the lock as I already had one

Recommended: Yes

Good, friendly service.

Idid have a question about the monthly price, and it was answered .

Recommended: Yes

Affordable

I like the price for a unit with outside access.

Recommended: Yes

Affordable, Fast, and Clean.

My experience was great! I recieved a call as I was leaving letting me know who I would be meeting with. The online and in person paperwork was less than 5 mins. My first thought entering the building was it smells so good. It was clean and organized. My storage was easy to find and clean. I am so happy with my decision to store my items here.

Recommended: Yes

Front desk was amazing

Showed me the unit before hand, let me know about the security and the safety of my stuff.

Recommended: Yes

Easy reservation

Friendly, attentive and courteous staff! I would recommend this place to you.

Recommended: Yes

Great place to store my items.

Great staff. The manager greeted me with a smile and fist pound ЁЯШБ. He even showed me how to access my storage. Now that is great customer service.

Recommended: Yes

easy and really quick

Bryan was great...he showed me the unit to make sure i was ok with my decision....the process literally took like 15 minutes! i couldn't be more pleased

Recommended: Yes

Great customer service

The people at life storage really gave me a great deal as well as great service and I couldn’t be happier.

Recommended: Yes

Storage

Great clean place to store your extra stufg

Recommended: Yes

Terrific service, great pricing, clean layout and conveniently located.

Terrific service, great pricing, clean layout and conveniently located. Robbie helped me out and he’s a great employee at Life Storage, he is very fast, knowledgeable and cares about his customers.

Recommended: Yes

Very friendly. Beyond helpful. I could not be more thankful and grateful.

Great facility with 24 hour security. Extra space with the 9 ft ceilings. And very very helpful staff.

Recommended: Yes

so easy and helpful.

They made a moving day that is already stressful, as easy as possible. I was in and out quickly and the service was amazing!

Recommended: Yes

Highly recommend

This a great place and feels safe.

Recommended: Yes

Amazing customer service!

Robby was very helpful and very friendly while setting up the paperwork for my unit.

Recommended: Yes

Easy Rental process

We reserved the unit online and went in with a confirmation code. The process was smooth and easy. The storage unit was very clean and easy to get to. Upon moving stuff in, we have had no issues accessing the storage unit so far and are quite happy with this facility.

Recommended: Yes

Terrific Service

Good quality wholesome respectable service. Couldn't ask for more.

Recommended: Yes

Great service

The rate i have is excellent. The young man who helped me did an outstanding job. Will recomnend.

Recommended: Yes

Awesome

Awesome place! I highly recommend it!

Recommended: Yes

Nice place descent price and friendly ppl

So far so good Clean place from the people nice size storage unit decent price

Recommended: Yes

Great service. Very clean facility.

John was super nice. We had no issues with getting everything taken care of.

Recommended: Yes

Safe secure storage

Exactly what I needed exactly when I needed it!

Recommended: Yes

Great Staff, it feels safe here.

Very friendly, very helpful staff. I feel safe here.

Recommended: Yes

Good find!

Needed some storage on the fly with decent pricing. This place fits the bill and more! Great customer service, price and clean. Win, win for me!

Recommended: Yes

Location good and price is decent

Online reservation was quick and easy. Location is great for me, but there was a little issue with the pass code for the gate, but the customer service made up for it

Recommended: Yes

Happy customer

Highly recommended ! Will patronize again.

Recommended: Yes

Very convenient and clean.

Customer service at this facility is A and the facility itself is very clean and very secure. Access hours is very convenient especially to people like me who finish work late in the afternoons and sometimes work on weekends. Rate is pretty much ok and better than most other facilities.

Recommended: Yes

clean and well run

friendly staff, clean, seems well run. I don't care a lot for the need to buy their lock, when I had a good one

Recommended: Yes

clean, wellplanned and nice

attendant was very good explained everything well. place was clean and seemed well arranged

Recommended: Yes

Best Deal You Can Get For a Nice Storage Unit!

I was impressed with the entire facility. It was clean and well maintained and they have a new lock procedure that made me feel like my stuff was safer here than other storage places. The deal I got online was Awesome first month FREE! Paul and the other office worker were extremely friendly and professional. They made my entire move in process stress free. Definitely give this place 2 thumbs up!

Recommended: Yes

Under new managenmet

Getting a new security system and under new management.

Recommended: Yes

Good service

The measurements of units are off, but great service, nice accessibility and the units themselves are nice as well!

Recommended: Yes

Love my storage

I found it to be the only storage place in sacramento with the best price for the size I needed I searched online n scheduled my storage for the 22nd now I'm satisfied that my stuff is put away nicely and is safe I would definitely recommend my friends n family to come to life storage and customer service at the front desk was amazing

Recommended: Yes

Secured

Nice folks clean and secure good area.

Recommended: Yes

Very good staff. There was a glitch because the last tenant hadn't left yet. Carlos was able to get me a different. unit in less than a minute.

Recommended: Yes

Good clean facility

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Recommended: Yes

very Clean and friendly, I'm glad to have chose life storage!

I have nothing bad to say about the guys at life storage. I forgot to latch my door when I locked it they called me right away to let me know and all weekend went by with it unlocked because I didn't listen to my voicemail. Everything was still there when I showed up that monday, so I can't say anything bad about security or any other customers being the thieving types also can't beat the price anywhere in town. Use life storage and prepare yourself to have nothing to complain about.

Recommended: Yes

Got a nice unit for a good price

Great deal. I feel safe with my things locked up at life storage.

Recommended: Yes

I like it

Not much to say, it's storage, it stores stuff and the customer service was just fine. Only thing is that there is no lighting at all in the units themselves but it's really no big.

Recommended: Yes

Customer Service was quick, easy and he was very nice and good at helping me get the storage I needed. I was very pleased he took the time for me. Thank you

Recommended: Yes

EXCELLENT!

CARLOS was very knowledgeable. Professional. & Kourteous!

Recommended: Yes

Overall this is a very nice place to put u storage

One thing you dont have to worry aboyt is space tgey have all sizes to accommodate u in many ways, and all of them are in a good price range your also goint to feel safe knowing that they have sercurity there every night and they dont allow you to leave without entering your id code overal i give it a 9 out of ten .what more can u ask for.

Recommended: Yes

Recommended: Yes

Cheap, safe & easy.

I needed a storage unit that day and they helped me no problem! Safe facility with great prices! They even gave me half off the first month. Overall a great service!

Recommended: Yes

Good overall, though they ought to have at least two employees on duty. On both of my visits to the facility, there were tenants who needed the manager's attention (outside of the office/at their units) but had to wait until she was completely finished with me. Seemed like a lot for one person to juggle. Also, I tried to reach them by phone during normal business hours and was unable to do so. they have an answering service, but no one ever called me back, thus I had to go to drive to the property to speak with the manager.

Recommended: Yes

Recommended: Yes

paul was outstanding

We were pleased with facility your mgrs top notch customer service was the main reason we rented give him a raisr

Recommended: Yes

Scam Artists

My husband and I were downsizing to a smaller unit and after just paying my bill at a huge 300 dollars three days earlier I was hesitant on spending more money on a smaller one, just thinking we could let it ride until next month. But the employee (whom would later identify himself as the "manager") said I would recieve a 230 dollar refund on my initial unit if I wanted to set up the new, smaller unit that day. My husband and I were off and decided this would be best instead of trying to make time later in the month to accomplish our goal. So I did the paperwork for the new unit and dropped another 80 bucks down for it and we busted our but to move everything out of the larger unit and clean it up in order to close it. We closed it five days after paying my bill and he gave me a statement showing that he requested the 230 refund to be sent to my home. Two months and countless phone calls, emails, and complaints I have still seen nothing.

Recommended: No

Pleasant but feel the mandatory insurance is unfair.

Recommended: Yes

It was a very pleasant experience. No complaints at all.

Recommended: Yes