Cody longridge
Aug 09, 2024
Quick and easy
Online rental went very smooth. We had our own lock so the fee for the lock was refunded.
Recommended: Yes
Derek.
Apr 04, 2023
Hours to acess your unit are unrealistic.
The hours to acess your unit are unrealistic.
Recommended: Yes
Deborah Clifton
Apr 02, 2022
Had to wait over an hour for someone to get there.
When we arrived no one was there to let us in, we had to wait over an hour for someone to get there. The network was down and it would have been nice to get a call ahead of time to be informed of the problem. When the person showed up they were very nice and helpful.
Recommended: Yes
Chris Osif
Feb 22, 2022
Great service in every aspect.
Courteous staff. Good price. Clean premises.
The Self-Storage Trifecta.
Recommended: Yes
Ashley Johnson
Feb 22, 2022
Public Storage Review/Experience
The receptionist was nice in getting my unit reserved. I was disappointed that the original unit i reserved became unavailable when I tried checking in a few days later over the phone. Overall she was helpful in finding me an alternative. Im also disappointed that the gate access ends so early (5pm). I was traveling from Tracy to put the last bit of stuff from my old house into storage and the arrival time was right before 5pm. I called and asked if there was a grace period and the gentleman i spoke to said access was available until 9pm and 5pm was office hours. He gave me incorrect information because after i left the storage at 5:15pm, i received a warning from the storage reminding me that gate access ended at 5pm, not 9pm like i was told.
Recommended: Yes
Chris Osif
Feb 20, 2022
Terrific customer service.
Great experience. Courteous staff.
Recommended: Yes
Benjamin Slater
May 27, 2020
I can't say enough good things about...
I can't say enough good things about Nicole. She was happy, enthusiastic and professional. My wife and I came in with a lot of worries and Nicole answered all of our questions and eased all of our concerns. I can't say enough how much of an asset she is to your company.
Recommended: Yes
Timothy
May 20, 2020
Sparefoot made registration easy as pie
Very quick and easy process, took only about 10 minutes after I got there since I pre-registered online.
Recommended: Yes
Dan
May 18, 2020
Super duper pooper-scooper
It's a storage unit so there's not much to say but the customer service was excellent!
Recommended: Yes
Mike
Mar 18, 2020
Very nice place
Very nice person (coco) she was very helpful and made the process very easy and painless for me and overall nice clean property
Recommended: Yes
Christian Coleman
Feb 04, 2020
Personable
Personable. Honest. No hidden fees
Excellent customer service. Clean site and safe storage.
Thanks much ??
Recommended: Yes
Dennis Lee
Jan 13, 2020
Te manager was very courteous
Te manager was very courteous, helpful and friendly..as well as patient. She was careful to explain things and showed where the hand trucks usually would be as well as the trash bins. The facility is easy to use and appears to be secure.
Recommended: Yes
Dillon Cha
Oct 18, 2019
Fast and Easy
It was quick and easy to view and decide on what i needed. A small 5x5 and the price was very reasonable. I was happy to see that there was sufficient security and to learn that one of the managers lived on site which made me feel safe about renting out a storage.
Recommended: Yes
Edmond Clavet
Sep 19, 2019
PUBLIC STORAGE REVIEW
I AM A RETURNING CUSTOMER, THIS WILL BE THE THIRD TIME I HAVE USED THE PUBLIC STORAGE ON VERNER AVE SACRAMENTO CA. THE STAFF HAS ALWAYS BEEN VERY HELPFUL AND COURTEOUS. THE FACILITY IS ALWAYS CLEAN, NO PROBLEMS EVER.
Recommended: Yes
Carol
Jul 09, 2019
Easy to get and access our storage!
Easy to get and access our storage!
Recommended: Yes
Constance Fullmer
Sep 21, 2018
I was treated very well and have used...
I was treated very well and have used this Public Storage area 3 times now. However, I do not like the cost of their insurance that we are forced to buy. I feel $11.00 for only $3000 coverage every month is very high.
Recommended: Yes
Ashley Canterbury
Jun 13, 2017
I got a great price on my unit. Nicole was great at her job, she made switching units from one location to another so easy.
The property look clean and maintained. I am happy to be here.
Recommended: Yes
Emily Tattics
Jun 10, 2017
Moving is never fun but Nicole made it as painless as possible. She is extremely friendly and efficient. I would highly recommend this facility. Thank you Nicole!!!!
Recommended: Yes
Jennifer Pohorsky
May 27, 2017
Needed a place to put my furniture while I am moving. Nicole was do helpful and found me a unit that works perfect. Friendly and awesome service.
Recommended: Yes
Henry R
May 14, 2017
N?icole was awesome I came in here a few days ago looking for a storage for our office furniture. Nicole showed me a few storage sizes that fit my needs, she answered all my questions and concerns. Will highly recommend this place
Recommended: Yes
Nikki Davis
May 09, 2017
Nicole is the girl who helped me get my storage unit all set and she was such an incredible help! She made sure i had just enough space for all my stuff and when i told her i was losing my home she even recommended somebapartment complexes for me to look into. Her positive attitude and knowledge of what she was doing really made the whole situation much easier for me to deal with.
Recommended: Yes
Jerry Dorris
Aug 12, 2015
verry good service
verry good service
Recommended: Yes
Harriet Steepleton
Jul 16, 2015
Great service, storage unit was clean
Jill was very helpful, courteous, professional, and tended to our needs. It was a very busy the day we acquired the storage room, but she was very patient with everyone that we saw come into the office.
Recommended: Yes
Juan Ortega
Feb 16, 2015
Great service
My experience and service there was great! The manager on site was ver helpful and friendly.
Recommended: Yes
Raeann Osby
Jan 16, 2015
wounderful
Nice and friendly personal
Recommended: Yes
