David Rice
Oct 19, 2023
On line prices are much much lower than at the office
Merlinda was very nice and helpful even though I caused her to have a very late lunch. Closing hours at 6pm daily not good. On line prices are very good. 26’ truck will probably have some problems getting into the smaller units driveways which are very long and narrow. Have to buy a lock from the office for $21 which can only be used on their doors. I did a lot of shopping and their prices were the best. Don’t know how soon they will increase the rent which would affect my review.
Recommended: Yes
Ricardo Arriola
Apr 12, 2023
Very clean and tidy
I never rented one before and was surprised to find such a clean and safe place. The indoor section I recieved was clean and cool, didn't expect AC. Very friendly and helpful staff.
Recommended: Yes
Tammy Carey
Jun 29, 2020
Survey 5 Stars
Very nice ppl at this location. Everything is ran professionally and I see no problems at this site.
Recommended: Yes
Kris Gipson
Sep 13, 2019
They were very helpful and kind but i...
They were very helpful and kind but i was there to pay for a storage, im a little worried about safety and how difficult it is to get in and out or to borrow a cart, im disabled with a worry of getting help when needed.
Recommended: Yes
Virginia Baca
May 28, 2019
Great customer services
Maggie and the other employee are so nice and very helpful!!! They both answered all my questions and gave me a very great deal!! Excellent customer service!!! It's been years since I've had to use a storage unit, but I do remember the last time I went into the office to ask someone a few questions it was not a great experience. I'm happy to say this time the staff was so friendly and helpful!!! I just want to say thanks so much ladies!!! My only regret is that I didn't get a name for the other worker. But she gave my daughter sticker and a card! Of course that made my daughter smile!! It's nice going into a friendly atmosphere and getting a great deal!!!!! Couldn't ask for anything more!!!
Recommended: Yes
KH
Apr 22, 2019
Customer service was excellent
Customer service was excellent, knowledgeable, and very polite. We'll see if you get a five star on how often you change the rate. And yes, I will tell others how satisfied I was. Thank U
Recommended: Yes
Rebecca Robinson
Apr 05, 2019
Great customer service
Great customer servive
Recommended: Yes
Becca
Feb 19, 2019
A nice clean place..friendly staff and...
A nice clean place..friendly staff and well understanding...my needs where their when i needed help...
Recommended: Yes
Kenneth Cooley
Feb 11, 2019
Thanks a bunch.
Thanks a bunch.
Recommended: Yes
Daniel Maczko
Dec 21, 2018
The manager lady was nice
The manager lady was nice, that place looks decent. No problems a satisfied customer.
Recommended: Yes
Isaac Johnson
Dec 14, 2018
The young lady assistance was very...
The young lady assistance was very professional and nice! She was very helpful to me! Thank you
Recommended: Yes
Masitroh Ahmach
Dec 10, 2018
I love Maggie
I love Maggie, the property manager located at 6938 Franklin Boulevard. She listened to my concerns, very friendly/customer service oriented, and professional. I am glad I am back to this storage company. Your customer service and staff improved from when I was here few years ago. Thank You again!
Recommended: Yes
Torrell Buckner
Dec 06, 2018
Great service
Great service
Recommended: Yes
Don Spinella
Aug 15, 2018
First time using a storage unit
First time using a storage unit, and Nikki made it so easy I would do it again.
Recommended: No
Maria Castaneda
Mar 07, 2018
Excellent
Excellent, helpful and very friendly customer service, very clean and secure. I would recommend this company to anyone.
Recommended: Yes
Deena Thomas
Mar 05, 2018
This facilities management team is...
This facilities management team is awesome. Very helpful and kind and considerate. They care about the people interested in renting storage units! Best service I've had in a while! Kudos
Recommended: Yes
Sean T
Feb 26, 2018
Friendly staff
Friendly staff, but there was only one person working, so they had to lock the office to show a unit. Led to a significant delay in signing up for a unit. Also not a fan of the short hours
Recommended: Yes
Mzz Jade
Jun 21, 2017
Awesome place to rent from and Linda is AMAZING!! Super cool and very friendly.
Recommended: Yes
Gracie Glass
May 20, 2017
Linda and omar are outstanding great cutomer service. They are there to answer all your quetions and take care of everything.
Recommended: Yes
Maverick Cail
May 05, 2017
Linda was great she helped my mother in law out and made sure she got the right unit to fit all of her items. Great customer service!!!
Recommended: Yes
Terrell Craig
Feb 20, 2017
The customer service is great! Merlinda is wonderful,friendly and very helpful and respectful. I would refer anyone to this public storage. I rented on 2/20/17. Great! And reasonable rates. Complete satisfaction.??????????
Recommended: Yes
Bong Nguyen
Nov 29, 2016
storage on Franklin Blvd.
Your Storage is very good
Recommended: Yes
Vicki Holiskycrets
Oct 11, 2016
Office closed for lunch.
I needed to borrow the cart and had to wait for person to finish lunch. I just wanted to hand her my drivers license but she licjed the doir in my face.
Recommended: Yes
Cyndy
Sep 20, 2016
Great place to store ..... Awesome
This is the spot . I recommend it. Go for it
Recommended: Yes
Daniel Long
Jul 28, 2015
Positive Experience at PS
I have had nothing but good experiences with the people at Public Storage. They are all friendly and helpful. Great customer service! Thank you. This is my second rental situation..
Recommended: Yes
Brenda Sasamoto
Nov 17, 2014
great service
I really like the personal they are friendly I would recommend public storage to anyone.
Recommended: Yes
Joan Langan
Sep 16, 2014
No worry, be happy!
Unbelievable, Tina..here I am in Md and need storage for a daughter in Ca.. (You know who's paying the bill). You worked out a way that I could visit my Public Storage in town and the secretary in Md verified my id and charge card for you in Ca. VERY VERY HAPPY...AND when dd left her keys in the storage door in Ca. U immediately retrieved them, kept them in the office and called her AND ME to be sure we knew where they were!!! Every experience has been SOOOO positive....WHAT A PLEASURE DOING BUSINESS WITH U.
Recommended: Yes
