Jamie
May 27, 2024
Closes to early.
Pricing is good but I think they close way too early.
Recommended: Yes
Roberta
Jan 08, 2024
Great price.
Unfortunately did not have the exact unit I wanted but got a really good price on the unit I got which I can make work.
Recommended: Yes
Jacque Patterson
Aug 10, 2023
Had to move in a hurry and found this place close and price was great.
Time facility isn't the greatest but I can work with it.
Recommended: Yes
Wayne A Ridge
Jul 19, 2023
It was Ok. Have used better.
The best thing is the price. When you can get a hold of someone they are helpful. But that is problem, they don't answer the phone or return calls.
Recommended: No
LAURA
May 08, 2023
PROFESSIONAL
PROFESSIONAL, EASY ACCESS. LOCKS WERE AVAILABLE TO PURCHASE. NATE WAS AWESOME.
Recommended: Yes
Leandra hagopian
Jan 07, 2023
Very friendly facility
Very friendly very clear with communication on how the process works very nice facility climate controlled witch is very nice and nothing out of place no garbage anywhere very clean
Recommended: Yes
michele best
Nov 21, 2022
nice storage facility!
the facility was very clean and the customer service was impeccable. i was very impressed
Recommended: Yes
Tara
May 18, 2022
Friendly staff
Krystal was there from another location covering on Saturday. She was really friendly and very helpful. Nice clean facility. Decent prices. Only wish Sunday hours were a little later.
Recommended: Yes
Adrienne Batiste
Apr 01, 2021
Awesome Highly recommend
This is a great facility and location. The storage unit is very clean and secure. The unit is temperature controlled, which is a bonus for me. The elevators and lots of signs, make for easy access to the unit.
Above all, the Customer Service is above reproach. Amanda went above and beyond to accommodate me in processing my application and showing me around the facility. Almost closing time..she did it with a smile ЁЯШГ
Recommended: Yes
Lenard P.
Mar 02, 2021
Like checking into a 5 star hotel
Like checking into a 5 star hotel
Recommended: Yes
Mike
Feb 06, 2021
Close to early
Place is cool but they close way to early 6 pm. 2pm on weekends.that sucks. They need to let people access their units till 9pm 7 days a week. that would be cool
Recommended: No
Maple
Jan 28, 2021
OWNER/CREATOR
Place is so clean, clean! Staff are friendly, and the building is fully secure. I would definite recommend this place if you want a secured storage.
Recommended: Yes
Dianne Dorman
Dec 24, 2020
Nice place, wish the gate closed later than 6 tho
Everything about this place is great, location, price, appearance....I would like to be able to access my unit after 6 pm tho.
Recommended: Yes
Norm Kauble
Dec 18, 2020
Nice and clean
The facility is clean and seems to be in good shape.
Recommended: Yes
Sylvia Cass
Dec 10, 2020
Amazing
Awesome customer service amazing friendly staff best prices I would recommend anyone
Recommended: Yes
Scott Booth
Dec 07, 2020
Loved it until they cut the hours
The storage is a good location& fair price. Unfair they cut our time by 5 hours do to homeless staying at night. We are going to have to move because we cant get into our unit as our schedules dont allow us to make it by 6pm. The main reason we chose this storage was they were open late. Now they hound us when we are there if we take a snack break in the car like we are criminals. Sad & Disappointed.
Recommended: No
Angela Quesada
Oct 05, 2020
Very smooth process easily explained with great customer service!
This was not what I expected,with this being my 3rd storage unit ever rented & both my previous experiences turning out to be disasters on the facilities part/wrong doings...I am very pleased with they business has went this time around and look forward in continuing doing business at this facility off mills rd..
Recommended: Yes
Loretta
Aug 06, 2020
Recommend for cheap & clean storage
It was super simple to reserve my unit online, cheap with good insurance for not much extra. Unit is not hard to access though i have one of the outer ones close to the door, and they are pretty clean.
Recommended: Yes
Dee
Aug 05, 2020
Smart Stop Storage is Great!
Smart Stop Self Storage is a great facility. It has met all my storage needs. Highly recommended!
Recommended: Yes
eric
Jul 28, 2020
great service and prices
overall it was a great and easy experience. i would reccomend this place to anyone!
Recommended: Yes
Ashley Mora
Jul 06, 2020
Clean, and cheapest in the area
I looked online extensively for storage units in Sacramento and am so happy to have come across Smart Stop Self Storage. The property is extremely clean, my storage unit is perfect size for my belongings & the entire place seems to be safe & well-kept. This was also the cheapest price I found in the Sacramento area, so I am very happy to have found this location. Rancho Cordova is a little bit of a drive from my house, but worth it for the price.
Recommended: Yes
Jeremy
Jul 04, 2020
Great facility
Great facility and customer service!
Recommended: Yes
Chris
May 20, 2020
Clean and easy to access space. Great customer experience.
Outstanding service with quick and accurate processing. Space identified in advance as was price and requirements. All in all a very well designed and executed transaction front to back.
Recommended: Yes
Crristian
May 07, 2020
Nice, clean location.
Nice, clean location, temperature controlled.
Recommended: Yes
Krista
May 06, 2020
Great customer service and excellent unit very clean!
The employees at this location are very helpful and plenty of resources ie carts you can use for loading and unloading your storage items. Safe, clean and well lit.
Recommended: Yes
Paula
May 05, 2020
Good, Clean Space
I just moved my stuff into the space, so I cannot give a detailed review. So far the space is clean and exactly what I need.
Recommended: Yes
Kristina
May 03, 2020
Many problems
Slow, unprofessional customer service.
Recommended: No
Kristina
May 03, 2020
Problems
Took forever and many wrong charges, charged again but i got a free month. Made me get insurance when 8 have my own
Recommended: No
Brett
May 02, 2020
So far so good
Facilities are clean and great customer service.
Recommended: Yes
Michelle
Apr 27, 2020
Secure location, helpful staff
The location seems very secure. All the units are indoors, and you have your own access code for the gate and doors. Lots of cameras as well. The staff was very friendly and helpful. They even brought a cart out to me as soon as one was returned to make unloading easier for me. Definitely recommend.
Recommended: Yes
Michelle
Apr 27, 2020
Secure location, helpful staff
The location seems very secure. All the units are indoors, and you have your own access code for the gate and doors. Lots of cameras as well. The staff was very friendly and helpful. They even brought a cart out to me as soon as one was returned to make unloading easier for me. Definitely recommend.
Recommended: Yes
Angela
Apr 26, 2020
Very satisfied!!
Good customer service and very clean
Recommended: Yes
Abigail
Apr 13, 2020
Great
Great storage units, sure helps out!
Recommended: Yes
Nathan
Apr 02, 2020
Good price, good service.
All around a great experience.
Recommended: Yes
Jeff
Feb 29, 2020
People are great, a little dirt on floors6
People are great, a little dirt on floors of common areas with heavy traffic, which is to be expected, but would be nice if these areas were cleaned daily.
Recommended: Yes
Eroma
Feb 27, 2020
Worth it
I liked that place. Clean, quiet and safe.
Recommended: Yes
Terrance
Feb 26, 2020
It's a great place to get a storage
The customer service was great they helped with everything
Recommended: Yes
Jesse
Feb 23, 2020
Best storage facility... EVER!
Shawn and his staff are wonderful! The facilities are clean, everyone is beyond helpful, and it’s so organized. I never knew I had criteria for a storage unit, but I do now... this place checks off everything. So happy!
Recommended: Yes
Heather
Feb 01, 2020
Excellent customer service.
The facility is super clean and Sean is always there to answer any questions.
Recommended: Yes
Salvatore
Jan 11, 2020
excellent
quality/price was unmatched!
Centralized, easy commute for access to the facility.
Recommended: Yes
Asia
Jan 11, 2020
Overall great experience.
Clean facility, good prices, and great customer service. Sean was very helpful in the whole process.
Recommended: Yes
Salvatore
Jan 04, 2020
the Stars say it all
Very reasonable all the way around plus climate controlled definite thumbs up
Recommended: Yes
Jeannette Bashaw
Dec 23, 2019
Great Customer Service
Moving cross country and were fortunate to find a clean, well-made facility for our household goods to be stored in until we move into our home. The customer service was superb and the process was smooth.
Recommended: Yes
David
Dec 05, 2019
Great place!!
Painless and quick! Would recommend to friends!
Recommended: Yes
Margarita
Nov 30, 2019
I was very happy
Everyone was kind and helpful . the units was very clean and so was the storage place , helped me pick out a storage that meant my needs.
Recommended: Yes
Ashley
Nov 24, 2019
Clean
Fast friendly service. Very clean.
Recommended: Yes
Nicole
Nov 21, 2019
Helpful Staff!
Both guys in the office were very knowledgeable and quickly helped me through the process of the paperwork to rent my boat space. I would recommend this place to my friends for sure.
Recommended: Yes
SINCHAY
Nov 19, 2019
The facility
Sean was a great help! The facility is really well maintained 24/7. All units are temperature control, which is a plus, even if you do not need it. They have a very nice security system. For the price I’m paying for a unit I saw this facility is awesome!
Recommended: Yes
Jerry
Sep 20, 2019
Alright so far
I have only been with this outfit for a few days so I can't really leave much of a review or make a recommendation at this point. You really can't leave much of a review about any company until you have been with them awhile. The price seems good at least so far.
Recommended: Yes
James
Sep 09, 2019
Best Storage Value in Sacramento
I called around to several storage locations. This place made me feel very comfortable and I felt like they were more concerned about my needs than just collecting a paycheck.
Recommended: Yes
Daniel
Sep 06, 2019
Great experience
It was a very pleasant experience.
Recommended: Yes
Victor Gustafson
Sep 02, 2019
Tim was very Professional
Great experience working with Tim in setting up our storage space
Recommended: Yes
Mayra
Aug 30, 2019
Awesome
Sean was really helpful and make the process very easy.
Recommended: Yes
Daniel
Aug 06, 2019
Great service
Very good service. Nice facility.
Recommended: Yes
Felise
Aug 01, 2019
Climate control makes move-in a breeze!
I like the air conditioning, and Sean's customer service is on point! Sometimes neighbors leave doors open, and I don't know that anything is done to deter pests, but the location is good; not near a field or eatery, very industrial area. The office door is sometimes locked during office hours, but there's video surveillance, so on the rare occasion I went by and it wasn't occupied, it wasn't a long wait to get in. I would say cart checkout is a little inconsistent. Sometimes there's a guy in the office who doesn't have that clipboard set out; sometimes people leave carts abandoned in the aisles or by elevators- but this isn't supposed to be a rating of the neighbors, the facility itself is great. You can even pay online or do auto-pay, which is very convenient.
Recommended: Yes
Robert
Jul 29, 2019
Excellent Customer Service!
Great and affordable space. Customer service is above and beyond. Sean was amazing and quick to get me in fast.
Recommended: Yes
Rebecca
Jun 18, 2019
Great facility
Sean was amazing very helpful and nice. Made the stress of moving a lot easier.
Thank you
Recommended: Yes
Scott
Jun 10, 2019
Great value. Very professional.
Sean in the office was very knowledgeable and professional. The facility is clean, secure, and easy to access. Great value.
Recommended: Yes
Jacquelyn
May 28, 2019
Clean and affordable!
The manager was very helpful with showing me the facility as well as explaining the policy of the facility. The halls and restrooms are always clean and the elevator works well.
Recommended: Yes
