SmartStop Self Storage - Sacramento - 9950 Mills Station Rd

Closes to early.

Pricing is good but I think they close way too early.

Recommended: Yes

Great price.

Unfortunately did not have the exact unit I wanted but got a really good price on the unit I got which I can make work.

Recommended: Yes

Had to move in a hurry and found this place close and price was great.

Time facility isn't the greatest but I can work with it.

Recommended: Yes

It was Ok. Have used better.

The best thing is the price. When you can get a hold of someone they are helpful. But that is problem, they don't answer the phone or return calls.

Recommended: No

PROFESSIONAL

PROFESSIONAL, EASY ACCESS. LOCKS WERE AVAILABLE TO PURCHASE. NATE WAS AWESOME.

Recommended: Yes

Very friendly facility

Very friendly very clear with communication on how the process works very nice facility climate controlled witch is very nice and nothing out of place no garbage anywhere very clean

Recommended: Yes

nice storage facility!

the facility was very clean and the customer service was impeccable. i was very impressed

Recommended: Yes

Friendly staff

Krystal was there from another location covering on Saturday. She was really friendly and very helpful. Nice clean facility. Decent prices. Only wish Sunday hours were a little later.

Recommended: Yes

Awesome Highly recommend

This is a great facility and location. The storage unit is very clean and secure. The unit is temperature controlled, which is a bonus for me. The elevators and lots of signs, make for easy access to the unit. Above all, the Customer Service is above reproach. Amanda went above and beyond to accommodate me in processing my application and showing me around the facility. Almost closing time..she did it with a smile ЁЯШГ

Recommended: Yes

Like checking into a 5 star hotel

Like checking into a 5 star hotel

Recommended: Yes

Close to early

Place is cool but they close way to early 6 pm. 2pm on weekends.that sucks. They need to let people access their units till 9pm 7 days a week. that would be cool

Recommended: No

OWNER/CREATOR

Place is so clean, clean! Staff are friendly, and the building is fully secure. I would definite recommend this place if you want a secured storage.

Recommended: Yes

Nice place, wish the gate closed later than 6 tho

Everything about this place is great, location, price, appearance....I would like to be able to access my unit after 6 pm tho.

Recommended: Yes

Nice and clean

The facility is clean and seems to be in good shape.

Recommended: Yes

Amazing

Awesome customer service amazing friendly staff best prices I would recommend anyone

Recommended: Yes

Loved it until they cut the hours

The storage is a good location& fair price. Unfair they cut our time by 5 hours do to homeless staying at night. We are going to have to move because we cant get into our unit as our schedules dont allow us to make it by 6pm. The main reason we chose this storage was they were open late. Now they hound us when we are there if we take a snack break in the car like we are criminals. Sad & Disappointed.

Recommended: No

Very smooth process easily explained with great customer service!

This was not what I expected,with this being my 3rd storage unit ever rented & both my previous experiences turning out to be disasters on the facilities part/wrong doings...I am very pleased with they business has went this time around and look forward in continuing doing business at this facility off mills rd..

Recommended: Yes

Recommend for cheap & clean storage

It was super simple to reserve my unit online, cheap with good insurance for not much extra. Unit is not hard to access though i have one of the outer ones close to the door, and they are pretty clean.

Recommended: Yes

Smart Stop Storage is Great!

Smart Stop Self Storage is a great facility. It has met all my storage needs. Highly recommended!

Recommended: Yes

great service and prices

overall it was a great and easy experience. i would reccomend this place to anyone!

Recommended: Yes

Clean, and cheapest in the area

I looked online extensively for storage units in Sacramento and am so happy to have come across Smart Stop Self Storage. The property is extremely clean, my storage unit is perfect size for my belongings & the entire place seems to be safe & well-kept. This was also the cheapest price I found in the Sacramento area, so I am very happy to have found this location. Rancho Cordova is a little bit of a drive from my house, but worth it for the price.

Recommended: Yes

Great facility

Great facility and customer service!

Recommended: Yes

Clean and easy to access space. Great customer experience.

Outstanding service with quick and accurate processing. Space identified in advance as was price and requirements. All in all a very well designed and executed transaction front to back.

Recommended: Yes

Nice, clean location.

Nice, clean location, temperature controlled.

Recommended: Yes

Great customer service and excellent unit very clean!

The employees at this location are very helpful and plenty of resources ie carts you can use for loading and unloading your storage items. Safe, clean and well lit.

Recommended: Yes

Good, Clean Space

I just moved my stuff into the space, so I cannot give a detailed review. So far the space is clean and exactly what I need.

Recommended: Yes

Many problems

Slow, unprofessional customer service.

Recommended: No

Problems

Took forever and many wrong charges, charged again but i got a free month. Made me get insurance when 8 have my own

Recommended: No

So far so good

Facilities are clean and great customer service.

Recommended: Yes

Secure location, helpful staff

The location seems very secure. All the units are indoors, and you have your own access code for the gate and doors. Lots of cameras as well. The staff was very friendly and helpful. They even brought a cart out to me as soon as one was returned to make unloading easier for me. Definitely recommend.

Recommended: Yes

Secure location, helpful staff

The location seems very secure. All the units are indoors, and you have your own access code for the gate and doors. Lots of cameras as well. The staff was very friendly and helpful. They even brought a cart out to me as soon as one was returned to make unloading easier for me. Definitely recommend.

Recommended: Yes

Very satisfied!!

Good customer service and very clean

Recommended: Yes

Great

Great storage units, sure helps out!

Recommended: Yes

Good price, good service.

All around a great experience.

Recommended: Yes

People are great, a little dirt on floors6

People are great, a little dirt on floors of common areas with heavy traffic, which is to be expected, but would be nice if these areas were cleaned daily.

Recommended: Yes

Worth it

I liked that place. Clean, quiet and safe.

Recommended: Yes

It's a great place to get a storage

The customer service was great they helped with everything

Recommended: Yes

Best storage facility... EVER!

Shawn and his staff are wonderful! The facilities are clean, everyone is beyond helpful, and it’s so organized. I never knew I had criteria for a storage unit, but I do now... this place checks off everything. So happy!

Recommended: Yes

Excellent customer service.

The facility is super clean and Sean is always there to answer any questions.

Recommended: Yes

excellent

quality/price was unmatched! Centralized, easy commute for access to the facility.

Recommended: Yes

Overall great experience.

Clean facility, good prices, and great customer service. Sean was very helpful in the whole process.

Recommended: Yes

the Stars say it all

Very reasonable all the way around plus climate controlled definite thumbs up

Recommended: Yes

Great Customer Service

Moving cross country and were fortunate to find a clean, well-made facility for our household goods to be stored in until we move into our home. The customer service was superb and the process was smooth.

Recommended: Yes

Great place!!

Painless and quick! Would recommend to friends!

Recommended: Yes

I was very happy

Everyone was kind and helpful . the units was very clean and so was the storage place , helped me pick out a storage that meant my needs.

Recommended: Yes

Clean

Fast friendly service. Very clean.

Recommended: Yes

Helpful Staff!

Both guys in the office were very knowledgeable and quickly helped me through the process of the paperwork to rent my boat space. I would recommend this place to my friends for sure.

Recommended: Yes

The facility

Sean was a great help! The facility is really well maintained 24/7. All units are temperature control, which is a plus, even if you do not need it. They have a very nice security system. For the price I’m paying for a unit I saw this facility is awesome!

Recommended: Yes

Alright so far

I have only been with this outfit for a few days so I can't really leave much of a review or make a recommendation at this point. You really can't leave much of a review about any company until you have been with them awhile. The price seems good at least so far.

Recommended: Yes

Best Storage Value in Sacramento

I called around to several storage locations. This place made me feel very comfortable and I felt like they were more concerned about my needs than just collecting a paycheck.

Recommended: Yes

Great experience

It was a very pleasant experience.

Recommended: Yes

Tim was very Professional

Great experience working with Tim in setting up our storage space

Recommended: Yes

Awesome

Sean was really helpful and make the process very easy.

Recommended: Yes

Great service

Very good service. Nice facility.

Recommended: Yes

Climate control makes move-in a breeze!

I like the air conditioning, and Sean's customer service is on point! Sometimes neighbors leave doors open, and I don't know that anything is done to deter pests, but the location is good; not near a field or eatery, very industrial area. The office door is sometimes locked during office hours, but there's video surveillance, so on the rare occasion I went by and it wasn't occupied, it wasn't a long wait to get in. I would say cart checkout is a little inconsistent. Sometimes there's a guy in the office who doesn't have that clipboard set out; sometimes people leave carts abandoned in the aisles or by elevators- but this isn't supposed to be a rating of the neighbors, the facility itself is great. You can even pay online or do auto-pay, which is very convenient.

Recommended: Yes

Excellent Customer Service!

Great and affordable space. Customer service is above and beyond. Sean was amazing and quick to get me in fast.

Recommended: Yes

Great facility

Sean was amazing very helpful and nice. Made the stress of moving a lot easier. Thank you

Recommended: Yes

Great value. Very professional.

Sean in the office was very knowledgeable and professional. The facility is clean, secure, and easy to access. Great value.

Recommended: Yes

Clean and affordable!

The manager was very helpful with showing me the facility as well as explaining the policy of the facility. The halls and restrooms are always clean and the elevator works well.

Recommended: Yes