A White
Oct 27, 2024
Like
Great location clean great customer service. I love the lift for the second level.
Recommended: Yes
Carla
Jul 31, 2024
Worst Move-In Ever
On Monday when I went to pay, I assumed the clerk was having a bad day so I ignored her abhorrent behavior. But on Tuesday when I moved in, I realized she was just awful. She gave me a defective unit that I could only tell was defective after placing my lock on it. I had to move into another unit. Not to mention, her attitude just never was pleasant, she was very condescending, even. She did many passive aggressive things while spewing micro-aggressions. It was pretty pathetic, so on Tuesday after I realized how vile she was I had to work with the other clerk who professional and helped kinda of relieve some of the stress caused by the other. I just hope my stuff is safe because it doesn't look or feel safe, but I have already paid for the month I need it & I have a "disc lock".
Recommended: No
Valentina
Feb 20, 2024
Easy sign up
Easy sign up on line and great customer service when I went into office to finalize paper work
Recommended: Yes
Starla
Feb 12, 2024
Quick and dependable
I had to find a last minuet storage. They helped me and made sure I got the best deal for a 10x25.
Recommended: Yes
Moua
Jun 18, 2023
It’s secure.
Just got in and not sure about anything yet. Rent unit and fees weren’t what I expected.
Recommended: Yes
Amber veirs shepherd
May 28, 2023
Simple affordable great customer service
The young lady at the front desk super sweet and good customer service. Everything was easy online the facility is clean and I love the freight elevator!
Recommended: Yes
Margaret Haines
May 24, 2023
Very easy move in
Desiree, the associate that helped me move in, made the process very easy. She was so efficient and kind. I was exhausted from the move and she was an excellent representative of Trojan Storage.
Recommended: Yes
Ambalika Chaudhary
May 12, 2023
Friendly Staff
Easy check-in and instructions to use the storage and codes were easily explained.
Recommended: Yes
Shaylah Garcia
Apr 13, 2023
Very professional, clean and convenient.
The site manager was extremely helpful, kind and professional.
Recommended: Yes
Jamie Feri
Aug 22, 2022
Terrific experience
Great location, just off main freeway exit, facilities are clean and easy to reach, customer service is fast and efficient, great experience all around. No light in unit is only complaint
Recommended: Yes
Hilary
Aug 20, 2022
Excellent customer service!
Jason was very helpful. The process was simple. The elevator is awesome if you have a 2nd floor unit.
Recommended: Yes
Tiffany Becker
Apr 01, 2022
Excellent storage facility.
The attendant that helped us rent the storage was very friendly and professional. She made the process very easy.
Recommended: Yes
Dee F.
Dec 22, 2021
Excellent customer service
The staff was professional, office & facility clean & welcoming, kudos!
Recommended: Yes
Kenneth schraner
Nov 19, 2021
Great
They give you all information upfront and are very polite. It is clean and secure.
Recommended: Yes
Bonnie hersey
Jun 09, 2021
Like the people who work there.
Very nice people. And a very nice and clean property.
Recommended: Yes
nia b
Apr 02, 2021
great customer service
ask for freddy or jessica they both are awesome
Recommended: Yes
Amy Culkin
Mar 14, 2021
Very helpful good service
Nice facility clean property great on the price
Recommended: Yes
Dalton Touchberry
Mar 04, 2021
Very clean, very safe, excellent customer service!
Big respect for this place, was treated like royalty by the staff when I moved in. He was careful to explain everything and was not in a rush even though I got there 5min before closing. Highly recommend!
Recommended: Yes
Cyndee
Mar 05, 2020
Great place
Very happy with storage. Great deals
Recommended: Yes
Sidney
Dec 21, 2019
Nice place and good units
Manager was really chill. Easy rules and good hours
Recommended: Yes
Sidney
Dec 19, 2019
Great customer service and decent place
Friendly and readily available
Recommended: Yes
Raulito
Jul 30, 2019
Trojan Storage is decent, but wouldn’t keep precious items there.
The storage unit has ply board for walls, the doors feel a bit flimsy. The outside is maintained very well and clean, there is a gate code with alarm. The customer service which was provided was excellent. Although it says the units are climate controlled there are only certain properties which are.
Recommended: Yes
Emma
Mar 18, 2019
Great customer service , very clean and easy access to get ib.
Great storage place , has hand carts and whatever needed to make your move easy for you.
Recommended: Yes
angelica campos
Dec 01, 2018
They where really fast on getting back to me , everything was supper easy
My review is 5 stars I would recommend it to everyone who needs a storage unit
Recommended: Yes
Jose
Nov 05, 2018
Very clean and up to date
Walked in and office was spotless.
Recommended: Yes
Bill
Sep 03, 2018
Wonderful experience!
Trojan's personnel are very professional. The storage area is extremely clean and they have several units
to choose from. Their security system is up to date, and you can't beat the hours of operation. Overall the
experience was wonderful for my wife and I. Thank you Christine for making our renting such a pleasure.
Recommended: Yes
Rosanna
Aug 13, 2018
奥献
Friendly staff and good move in special / promotion.
Recommended: Yes
Erika
Jun 05, 2018
Best price in the Sacramento area
Very friendly manager, quick rental process, no worries about my extra stuff.
Recommended: Yes
Oliva
May 23, 2018
Service
Great customer service went over rules and regulations. Offered lock if you did not have one, and provide senior discount.
Recommended: Yes
Obby
May 11, 2018
Quick and easy
Very quick and easy to get your storage space. Management was nice and helpful
Recommended: Yes
Jean
May 09, 2018
Fast, friendly, convenient
Let me start out the sales person Carlos was very helpful because I was in the mist of moving and had to drop off my storage items first before moving into the rental. It would have been more efficient my part if I had paid first before moving in, would have saved time. Only thing disappointing was didn't realize I was on the second floor, positive note, they are putting in elevators! Lastly, easy access, just right off the freeway! Thanks for helping me with my storage needs.
Recommended: Yes
Timaka
May 05, 2018
Love it
I love the customer service very friendly, clean i would tell a friend
Recommended: Yes
Vincent
Nov 29, 2017
Good Service! Great Price!
i have just been here with them for a few days. So far, so good. They offer great deals from time to time. If everything turns out well with them for a month, i'll keep my storage space with them.
Recommended: Yes
Raul
Oct 09, 2017
Friendly and professional staff
I was treated as a valued customer, and would recommend this location to a friend.
Easy access, close to freeway
Recommended: Yes
Naima Carter
Sep 27, 2017
Carlos is very welcoming and helpful.
Great customer service from start to move in.
Recommended: Yes
Karen Frost
Sep 20, 2017
Excellent Service
Excellent Customer Service, Clean, Great Access.
Recommended: Yes
Karen Frost
Sep 09, 2017
Excellent customer service
So impressed by the level of excellent customer service.
Recommended: Yes
Tiffany
Sep 01, 2017
Great place.
Best service and fantastic rates.
Recommended: Yes
Heekyung
Aug 11, 2017
very satisfied
They helped me with kindness rapidly. I got a perfect storage .
Recommended: Yes
william
Jul 18, 2017
Awesome place.
Best all around storage facility in Sacramento area, hands down. Melissa and Richard are awesome. If you can find better, your on another planet!!!
Recommended: Yes
JAMes
Jul 07, 2017
Quick simple and painless! (beside the moving part)
Five star review across
What more can I say?
Keep up the good work!
Recommended: Yes
raynaldo
Jul 04, 2017
潇摯
Excellent nnnnbcdsguyjliuhgffds
Recommended: Yes
Timothy
Jul 03, 2017
Fine place
Felt safe and seems like they are updated the facility
Recommended: Yes
Drew
Jun 09, 2017
Quick and painless
Had my reservation printed and ready when I got there. Was a quick and painless process.
Recommended: Yes
CHELSEA
Jun 03, 2017
Great prices
Good customer service. Friendly staff. Rules a little strict but great pricing and deal. 42.00 for the whole month of june.
Recommended: Yes
Megan
May 20, 2017
Quick, easy, and affordable!
The manager Richard was super helpful, and made the process very simple! The unit is perfect and was easy to move into. It was easy, not to busy, and felt very secure! Highly recommend! No bad complaints!
Recommended: Yes
Wali
May 09, 2017
easy to access from where I live, price is decent.
friendly staff, convenient location, & decent price.
Recommended: Yes
Shane
Feb 23, 2017
Quite secure, gates, cameras.
Good storage unit, nice gates and cameras.
Recommended: Yes
Shane
Feb 21, 2017
Secure units
Facility has cameras
Locks on doors
Recommended: Yes
Steven
Feb 18, 2017
Good people good customer service
Good people good customer service
Recommended: Yes
Laura Masters
Feb 07, 2017
Excellent service and great place.
I have already recommended this storage center. Keep up the good work!! Service was great. Absolutely worth the drive for the value. Laura.
Recommended: Yes
Shawn
Jan 31, 2017
Great little place
No complaints its what a storage facility should be.
Recommended: Yes
hamazah
Jan 16, 2017
I had a good experience overall
I had an overall good experience all things considered & would recommend the facility.
Recommended: Yes
Carl Anderson
Nov 02, 2016
Staff was friendly and helpfull, a very satisfying experience.
Staff was friendly and helpfull, a very satisfying experience.
Recommended: Yes
Lorraine Rosales
Nov 01, 2016
Friendly fast customer service
Great over all pricing, I searched around and found they were the best
Recommended: Yes
Jeromy
Oct 21, 2016
Security is good
The only thing I thought was bad is that you can't go there after 9 pm
Recommended: Yes
Amanda
Oct 18, 2016
Easy as 1-2-3
This was such an easy process and the people at Trojan are so nice!
I love that I have so much space
Recommended: Yes
Raul
Sep 04, 2016
Best storage ever!
Excellent location, friendly staff and outstanding customer service.
Recommended: Yes
MARIO
Aug 31, 2016
Lighting
Units have no light or outlets inside or outside
Recommended: Yes
Mark
Aug 31, 2016
Agent was very nice.
Thank you for great customer service!
Recommended: Yes
Erica Ortega
Aug 27, 2016
Super friendly and helpful!
They went over al the details and gave me good options in terms of the space I was looking for. Would definitely recommend these guys to others!
Recommended: Yes
Amanda
Aug 18, 2016
Easy and convenient
There were a number of other customers calling and showing up. At first the customer service rep seemed a bit flustered and I had to ask him to please focus on me since I arrived first and had another appointment to attend. He quickly did and apologized and then was able to show me the unit, try my gate code and get me on my way. Everything else was great.
Recommended: Yes
Cherikka
Aug 16, 2016
Only 2words "TRULY HELPFUL".ЁЯСНЁЯШЙ
Recommended: Yes
paula
Aug 08, 2016
great deals
I was happy with the service provided.
Recommended: Yes
jerid
Jul 31, 2016
Just changed owners and I'm glad they did
Customer service was great and can't wait for the remodel
Recommended: Yes
Marion
Jul 31, 2016
Nice staff
Great lication with easy access.
Recommended: Yes
K
Jul 30, 2016
Wow! New owners are great!
The office closes at 6 but they waited until 7 for me to arrive and gave me exactly what I needed for an unbeatable price. They are great and made it easy to do business. I will recommend them for all your storage needs!
Recommended: Yes
