Darin Snodgrass
Aug 31, 2024
Seamless and friendly
Very professional and curteous
I was given a tour and had a choice between several units. The entire registration experience was painless.
Recommended: Yes
Sam
Jul 03, 2024
Storage has no Ac, very hot.
Good customer service, price is standard. Not expensive. Front desk employees were very helpful.
Recommended: Yes
Zoyla Ortiz
Nov 22, 2023
Outstanding customer service
Michelle was amazing! She always had a smile and made sure we where happy with the space we needed. She went above and beyond and got us the best rate in town. Thanks for all your help. We are very satisfied with the facility and the friendly staff.
Recommended: Yes
Adam Latham
Oct 03, 2023
Friendly and Secure
I just moved stuff in. The staff was helpful and friendly whenever I needed anything. There is a bathroom in the office which is nice. You can use their carts by checking out a token from the office. The units seem super secure, it is all steel, kind of like being in the hull of a battleship or something.
Recommended: Yes
Karen Fancella
Mar 27, 2023
The location is in a business area.
I like this location because it's in a clean nice business area. The manager and employees are nice. I rented a storage space from them 12 years ago and did not have any problems with the storage space.
Recommended: Yes
Eduardo Rivas
Feb 11, 2023
Great fast and easy
I like the place easy access elevador big enough every floor very clean nice and quite close to my house
Recommended: Yes
Mitch Musicant
Jan 25, 2023
Great
Friendly staff nice unit good be location
Recommended: Yes
Tracie Beck
Jan 01, 2023
Love the security
Clean easy and staff is great.
Recommended: Yes
H Clanton
Dec 19, 2022
Great experience
Kat was very helpful and provided wonderful support!
Recommended: Yes
Mike
Oct 07, 2022
Awesome place. Highly recommend
Nice place. Big area. Great price and amazing customer service
Recommended: Yes
Dr Richard Gordon
Jun 01, 2022
Office personnel very rude and initial saleslady gave false information
I received the free first month ($364) rent but office personnel had an absolute awful attitude with me for no reason. I was sold on the price but also misled about total charges and key security. Still, I couldn't beat the overall bottom line price so I put up with the lies and bad attitudes
Recommended: No
Landry Jones
May 13, 2022
Helpful. Clean. Easy access.
Easy to reserve via a phone call. Move in was easy too! Place is spotless.
Recommended: Yes
SJA
Apr 07, 2022
Decent option for RV storage
Utilizing Price Self Storage for temporary RV storage. Decent option.
Security OK. Customer service was alright...
Recommended: Yes
Anne Longworth
Jan 23, 2022
efficient and clean
Customer service professional and friendly, process of renting and moving in was easy, access to the unit was unimpeded and well-lit throughout, large elevators, safety measures were excellent, locks available for sale at the front counter, free carts available for moving heavy items. My only suggestion would be to provide a map of the building corridors to so that finding the unit on my own would be simpler. I don't remember things as easily as I used to.
Recommended: Yes
潔晦
Jan 02, 2022
Nice. Clean.
Easy going, simple process, nice staff.
Recommended: Yes
Tom
Dec 16, 2021
Thumbs up!
Great facility and super friendly, helpful, and knowledgeable staff. Close location to my house and easy to find my storage unit.
Recommended: Yes
Mike Reed
Nov 22, 2021
Very easy to work with
Great location, spacious units, great customer service.
Recommended: Yes
Byron Bensman
Nov 04, 2021
Price Increases
Since I have been renting here for less than a year the rent has gone up twice. I will be moving out and renting another unit the same size cheaper. If you rent watch out for the rent increases. I will not be recommending this storage facility to anyone I know. Very money hungry.
Recommended: No
Amanda
Sep 15, 2021
Recommend
Reserved it online they called me to get payment confirmation (or you can do it when you get in the office) and everything else was a breeze!
Recommended: Yes
Ana Delia Teran
Sep 09, 2021
By phone, they help me finding a right place.
From the phone call, to de exit of facilities, everything went smoothly and easy, super organized, I gladly recommend the service you provide.
Recommended: Yes
Collin Morris
May 10, 2021
Easy peezy
Simple, good layout and easy to get to my storage
Recommended: Yes
Liana
Jul 21, 2020
Above and Beyond
This storage facility has a great staff, willing to show you around and answer any questions you need. They really did me a solid over here.
Recommended: Yes
Tim
May 28, 2020
Nice, clean, but extra fee's
Unit is nice and I have easy access. I have a gripe about the extra $15 per month for insurance that was unexpected.
Recommended: Yes
Danika
May 27, 2020
Easy, considerate, and clean
After a terrible experience with a different storage unit company, this was a breath of fresh air! Everything was easy, straightforward, clean, with no complications whatsoever! Definitely would recommend to a friend :D
Recommended: Yes
Robert
May 01, 2020
Excellent service, super friendly staff, clean. Well kept facility.
Nice place, welcoming and friendly staff that explained the process along the way. Competitive pricing and a super clean and orderly facility.
Recommended: Yes
Jimmy L.
Apr 12, 2020
So far do good.
Great location. Seems very secure. Easy to get in and out. Fast and easy setup.
Recommended: Yes
Alexander
Mar 21, 2020
I recommend it
Customer service was helpful. Facility is clean
Recommended: Yes
Romulo
Mar 18, 2020
Excellent facility
The staff is very helpful. The facility is clean and secure. Access is easy.
Recommended: Yes
Edwin carey
Mar 03, 2020
GREAT LOCATION AND CLEAN FACILITY
GREAT LOCATION AND CLEAN FACILITY. Very knowledgeable and pleasant personnel
Recommended: Yes
Tony
Feb 24, 2020
Good experience.
Saw the unit, checked in, reserved it, and loaded it in less than 30 minutes. Good experience.
Recommended: Yes
Nicholas
Feb 23, 2020
Fast, efficient, curious and value for money
A good place to store your stuff
Recommended: Yes
Jonathan
Jan 02, 2020
Love it
Customer service is great. The facility is all around good
Recommended: Yes
Tara
Jan 02, 2020
People, location, and price great here :o)
The space was great...tall and good price for the size...the first month free was helpful too! The folks who work there are really nice and we're very accommodating :o) thanks always!
Recommended: Yes
Esther
Dec 27, 2019
Very clean
I don’t want to be paying double insurance and I need the information of where to send my proof of insurance, they told me they will send it, is almost two weeks
Recommended: Yes
Esther
Dec 23, 2019
Pretty good
Everybody very friendly and helpful
Recommended: Yes
Chance
Dec 21, 2019
Quick and easy
Process was simple. Exactly what i was expecting.
Recommended: Yes
Robert
Dec 09, 2019
The ideal experience
The location is huge and yet still pristine. Excellent prices. The staff were super kind to me and made the whole experience painless.
Recommended: Yes
Jack Huntamer
Dec 04, 2019
Free truck is nice
Still waiting for insurance waiver.
Recommended: Yes
Dawn
Dec 02, 2019
Quick, easy check-in process.
Great location, clean and easy access. Front office very helpful and friendly, great customer service.
Recommended: Yes
Stacy
Nov 28, 2019
Never had a problem here
I’ve used this storage facility about 4 times and each time everything was easy and I never had any issues.
Recommended: Yes
Adrienne
Nov 25, 2019
Would recommend
Helpful staff and easily accessible facility. Carts supplied for ease of use
Recommended: Yes
Rae Brown
Nov 11, 2019
A little pricey but convenient for quick and easy access
The units are clean as well as the property. It’s seems very secure and the access code is not difficult to use. Easy location to find and I would recommend the facility to friends. Since I just started my rent a day ago I can’t add any mor to this review
Recommended: Yes
Aaron
Nov 05, 2019
A great place for storage
I loved the free truck and driver on move-in day, it was really helpful and made things easier for me.
Recommended: Yes
Louis riccardi
Oct 28, 2019
Best storage facility there is, was, and ever will be
This place is super efficient, secure, clean, and just all around the best storage facilities I’ve come across in my travels. Whether you’re going to need daily access before and after work, or need long term storage that you KNOW will be safe and sound, price storage is definitely the way to go. They’ve got pretty fair and competitive pricing, they’ve got better hours than most other facilities in the area, and most important of all, the place is clean and secure. I use price storage for a reason and truly they are a cut above the rest of the facilities in the area !!!!
Recommended: Yes
Helen
Oct 06, 2019
Convenient
Quick and efficient. Very friendly and patient.
Recommended: Yes
Daniel
Oct 04, 2019
The Customer Service at this location is OUTSTANDING!
Very clean and staff is very helpful!
Recommended: Yes
Yancey Rakeem
Sep 16, 2019
Nice work
The staff was very nice and respectful
Recommended: Yes
rachael
Sep 12, 2019
Regular storage
pretty standard. nice folks at check in
Recommended: Yes
Sarah
Aug 15, 2019
Amazing staff! Great prices! Very clean!
I love renting from this facility. The staff members went above and beyond to help me get in and out of multiple units. They were so helpful, they offer a truck to help you move, I feel secure having my belongings stored here. It’s my favorite storage facility in all of San Diego!
Recommended: Yes
Andrea
Aug 05, 2019
Fast & Easy
Fast, and easy to move in. The customer service was fantastic and the prices were okay.
Recommended: Yes
Bryan
Aug 04, 2019
Convenient location
Great central SD location. Customer service is outstanding. Price is normal.
Recommended: Yes
Bryan
Aug 02, 2019
Super convenient central San Diego location with awesome customer service
Price self-storage was so convenient and their customer service was great. They asked a lot of questions and really seemed to be dedicated to make sure we were getting the right storage for our needs.
Recommended: Yes
Briggitte
Jun 06, 2019
Pretty good storage facility
The people were great, quick, helpful and the facility is easy to navigate and well maintained
Recommended: Yes
Tracy
Apr 20, 2019
Free access to moving truck
Fast and easy sign up online, their best deals are online too. While I was looking at the different options I noticed that they provide a free moving truck for four hours, which was great! Their driver drives it and they provide moving blankets and a dollie as well. Moving isn’t fun but they help make it easier!
Recommended: Yes
Stefanie
Apr 02, 2019
Clean space and friendly staff
Great customer service. Clean unit. Plenty of parking. Would definitely recommend to friends and family.
Recommended: Yes
J. Alex
Mar 02, 2019
All you need and great service
First, Anna at the front desk is queen! She took awesome care of me from the time I first called. Great location for easy access. Second, Chris got me squared away with a lock and paperwork then drove me for a tour of the unit in a golf cart. Got a great price with free first month’s rent. Next, I got a free huge truck delived and driven away (Thanks, Julio!) on moving day. Anna again set me up with just what I needed when I arrived. All went as best as it could possibly go. Thanks to all.
Recommended: Yes
Colin Peugh
Mar 02, 2019
Quick and a Clean Facility
The Facility is clean and secure. Employees are Knowledgeable and friendly.
This is the nicest storage facility in the area..
Recommended: Yes
Bert
Mar 01, 2019
Great facility - nice customer service team
Great facility - nice customer service team
Recommended: Yes
Alex
Feb 28, 2019
Easy-peasy!
Seemless. Great service and convenient.
Recommended: Yes
Colin Peugh
Feb 28, 2019
Very quick and smooth check in
Employees are very helpful,the place is clean and secure.
Recommended: Yes
Robert
Feb 21, 2019
Perfect customer service, flawless, best ever!!!
Renting from this establishment was bar none the greatest customer service our family has ever experienced. The staff was outstanding, smiling, happy. The facility was spotless, and smelled amazing, just an overall wonderful experience and we will recommend this service to all friends and family!!!
Recommended: Yes
Jeri Rhoades
Feb 21, 2019
So easy
I made one phone call and had answers to all of my questions. The paperwork didn't take long. There are carts available and a free driver and moving truck!!!
Recommended: Yes
Jonathan
Feb 12, 2019
Found a better deal...
With some help from the gentleman at the Murphy Canyon location, we were able to find a bigger unit for only a fraction more. That is beyond his duty. Thanks.
Recommended: Yes
Linda
Jan 27, 2019
They made my reservation easy by comparing locations, unit sizes, prices.
I reserved a 10x15 unit on the 3rd floor at the Price Self Storage on Murphy Canyon Road in San Diego. When I arrived with my UHaul truck I was so tired and the time was late. I realized that I didn't have the time or energy to haul everything up the elevators. They were so kind and found me a ground floor unit (for a reduced rate similar to what you offered on your website when I originally booked). They were wonderful. They are very helpful to us 'older' folks and I sure appreciate their kindness.
I also appreciate your website service Sparefoot, where you are offering us lower prices than the storage places are offering. You are helping me to save money.
Recommended: Yes
Cassandra
Dec 19, 2018
This place is awesome
Angelica was awesome she was very good to me
Recommended: Yes
Alex
Dec 10, 2018
Well maintained
The storage facility is well maintained and the customer service is excellent. My only negative comment would be that the price given is counter factual. There is a $14 protection fee add to the displayed price.
Recommended: Yes
Catherine
Dec 06, 2018
Very friendly and accommodating
The staff here at Price were very friendly and accommodating to all of my needs. They made the process easy and quick. Signing the paperwork was a breeze and the staff helping me explained everything I needed to know with ease.
The outdoor storage space I put my car in was large enough for me to have room on either side of my vehicle without worry that it would get damaged. It also felt to be in a very safe and secure area. I would definitely recommend Price for your storage needs!
Recommended: Yes
Anthony
Nov 21, 2018
Storage
Great place close to tree freeway
Recommended: Yes
Anita Plouffe
Aug 07, 2018
Reasonable pricing for a ground level storage unit
This is our 2nd time using sparefoot and I highly recommend them to anyone who is looking for either a storage unit or a RV storage. We got a great price for a ground level storage unit at Price self storage and the staff members were awesome to work with.
Thank you for making our move stress free
Recommended: Yes
Aron
Apr 22, 2018
Great facility to store my stuff.
The front desk clerk gave me a tour of where my unit was located and explained hours and availability. It was a smooth process and clean facility. I would recommend this storage facility to my friends.
Recommended: Yes
Dirck
Apr 19, 2018
Very nice and professional
Highly recommend this location: Clean, professional and fair priced
Recommended: Yes
Benjamin
Oct 25, 2017
Great!
Very helpful staff with a friendly environment. Thanks price self storage!!
Recommended: Yes
Benjamin
Oct 23, 2017
GREAT FACILITY
The customer service at this location is unmatched! The staff here took the time to show a variety of different unit until we found the perfect size. Couldn't be more happier!!!
Recommended: Yes
iskandar
Sep 09, 2017
Good service, not best price, doorknob loose.
The service was pretty good, the unit fine, but the doorknob was loose and worrisome.
Recommended: Yes
iskandar Syeed
Sep 06, 2017
Great service.
I was happy with my experience.
Recommended: Yes
Ricademus
Sep 02, 2017
A lot of street level storage, but priced at a premium.
Customer service is good, but wouldn't come down on price. $208 for a 10x10 seems too high. I like the access though. One problem is the place only allows access from 7-7. I am used to 24hr access or 6am-10pm. I haven't found better in SD area, but am looking.
Recommended: No
sara
Aug 08, 2017
The customer service staff was very friendly and helpful.
Nice clean storages. I highly recommend this storage to anyone.
Recommended: Yes
trevor
Jul 25, 2017
fast and easy
staff was friendly and move-in was smooth
Recommended: Yes
John
Jun 22, 2017
Great job really solid customer service
I would highly recommend this facility for anyone looking to store valuable items
Recommended: Yes
John & Dee
Jun 19, 2017
Excellent
My wife and I were very pleased with all of staff members and how they were able to accommodate us with our storage needs at an reasonable price when I had estimated the wrong size storage. Their Free truck service helped out greatly so we could unload from one storage facility to their storage facility.
Recommended: Yes
Kora
May 23, 2017
Storage Murphy Caynon
They had a clean facility. The elevator smelled amazing. There customer services representatives got us in and out as quickly and efficiently as possible.
Recommended: Yes
Kristie
Mar 30, 2017
Absolutely the BEST!!!
From the moment I walked in the door it was the best customer service, the best price, the best amenities, and the easiest process to get all of my needs met. Moving is one of the most stressful things anybody could do and they made it so much easier.
Recommended: Yes
hye
Mar 01, 2017
Clean and has elevators
Like it so far. Seems safe and secure.
Recommended: Yes
Mckenzie Thompson
Feb 19, 2017
Price Self Storage was the cheapest place and the most convenient!
Staff was okay, could've been a lot nicer! It was clean and easy to find!
Recommended: Yes
Derek
Feb 06, 2017
Great place for Storage
I had very prompt service and the employee drove me to the storage unit so I could see the unit beforehand. The first month's rent is free and the price is reasonable! Great service!
Recommended: Yes
Clo
Feb 05, 2017
LArge facility
This place is really big and has some restrictions and additional prices. The people in the front are very nice and try to really help you out. This is one of the better storages I have been across. Remember there are insurances you have to pay as well not included in the price.
Recommended: Yes
Linda S.
Feb 04, 2017
One of the better storage places
Great customer service and amenities such as gated facilities and cameras. Perks were free use of dolly, moving truck/driver, first month free rent and spacious facility grounds with someone living on site for monitoring. There were 2 things that weren't necessarily dealbreakers for me but may be for someone else. The first thing is that cylinder locks are a requirement ($15). My husband and I don't feel as if they are the best lock. The second thing would be that there is a required 15 day advance notice of move out. There are so many variables and scenarios, but I would prefer some leeway since my life is unpredictable.
Recommended: Yes
Linda
Feb 02, 2017
New experience
Great service, very knowledgeable as I had many questions. I felt at ease with the process of storing my belongings and a big plus is the free moving truck and a driver!
Recommended: Yes
elise
Feb 02, 2017
5 stars!
The staff was super friendly and helpful....the storage was very clean...it was an extremely quick and easy process....5 stars from me!
Recommended: Yes
Daniela
Jan 31, 2017
Great clean location with outstanding customer service.
Hello, I just recently moved into Price Self Storage. I had a great move in experience. The facilities are very clean and the staff is very helpful.
Recommended: Yes
Anna
Jan 18, 2017
Great service and very clean
Very happy so far and excited to get my stuff moved in
Recommended: Yes
Sheila
Jan 11, 2017
great
customer service was excellent!
Recommended: Yes
Katherine
Jan 10, 2017
Good Pricing, Nice Staff
Front Desk personnel were very nice and attentive.
Recommended: Yes
Tymothy
Oct 02, 2016
Great friendly environment.
Great prices with military friendly discount, clean, organized and very good customer service.
Recommended: Yes
Theresa Norwood
Sep 23, 2016
Seamless process
Agent was very knowledgeable and thorough
Recommended: Yes
Patricia Wolfe
Aug 24, 2016
Customer Service
I rented space for my daughter and her boyfriend while she is in college. The customer service provided by Chris in order to make this happen without me being present was very much appreciated. He was very accommodating, reassuring and helpful. When they arrived to sign the paperwork and store their items, he treated them like they were the "paying" customer versus me paying the bill. He provided great customer service both over the phone and in person.
Recommended: Yes
Shannon
Aug 16, 2016
Friendly Experience
I called and Chris and Juan were very helpful, and answered all my questions patiently. I got everything set up on a phone call and was able to start bringing things right away. They even have a free box truck you can use for two hours and dollies you can use when you bring your stuff to your unit. The place is really clean and I know my stuff will be safe.
Recommended: Yes
Rick
Aug 15, 2016
Great service easy to deal with
Good professional friendly service
Recommended: Yes
David
Aug 04, 2016
dont like second floor or elevator
Staff very friendly and cordial
Recommended: No
Alexus
Aug 03, 2016
Great customer service
It was really easy to get it all set up I called one evening and within 30 minutes I was moving my stuff in. The employees were really nice and helpful. The units were clean and I would definitely recommend this location for anyone who needed storage.
Recommended: Yes
Adam Simmons
Jul 22, 2016
no problems:)
Its my first time renting a storage unit and i found a good deal online, I've been there 4 times and had great customer service every time. I would recommend this to anyone who's looking for a no hassle storage unit.
Recommended: Yes
Betty Amanda
Jun 22, 2016
Convenient & Helpful
The staff is super helpful and the facility is very convenient, clean and has nice amenities- like free cart/dollie use.
Recommended: Yes
Devonyia
Jun 19, 2016
Great
Large storage facility with plenty equipment to help you move in. Also free truck and driver.
Recommended: Yes
Connor
Jun 12, 2016
Quick and easy
I needed a unit staying the day after I contacted them and was able to get one the next day in person and start moving in that day. Very easy process and the facility seems quite secure. They also offered the first month free which is tough to beat.
Recommended: Yes
Sheree
Jun 08, 2016
This place is Awesome
Gave me first months free.. Easy access to storage unit. Definetly would recommend this place.
Recommended: Yes
bridget
Jun 08, 2016
Nicest people ever
Everyone was very helpful and very nice. They answered all my questions and helped me through the facility.
Recommended: Yes
Troy
Jun 04, 2016
Everything fit
Nice storage place, but tbh I am just leaving a review to be entered for a chance to win a gift card.
Recommended: Yes
条特
May 31, 2016
Very professional!
I found the whole organization to be very professional, helpful, and courtious, from the telephone reservationist to the office staff. Very happy so far!
Recommended: Yes
Carrie
May 25, 2016
Good deal
Elevator stops a little rough which can be scary, and no lights in the storage unit itself, but the hallways are lit well enough that you get some light inside. Other than that a clean and safe feeling environment.
Recommended: Yes
Carrie
May 25, 2016
Good deal
Elevator stops a little rough which can be scary, and no lights in the storage unit itself, but the hallways are lit well enough that you get some light inside. Other than that a clean and safe feeling environment.
Recommended: Yes
Jesus
May 17, 2016
Great experience overall
It was a clean well managed storage facility with great drive up storage units
Recommended: Yes
Travion
May 15, 2016
easy moving for my college kid
We were in and out fast. The space was perfect and clean with a great price. Service is friendly and helpful.
Recommended: Yes
linda
Apr 30, 2016
Best Storage Facility I have ever been in!
The place was Super Clean. Staff was Helpful & Very Friendly. You felt welcome the minute you walked in the door. I too read reviews on this place before I decided to call & it was indeed everything good I read about. Ashley was absolutely a People's Person. Its because of her that I will be referring people to this facility.
Recommended: Yes
Leigh
Apr 29, 2016
Recommended: Yes
Ryan
Apr 24, 2016
Recommended: Yes
jessica
Apr 05, 2016
Excellent except the light did not work despite being told that it would be fixed prior to my move date. It still had not been fixed
Recommended: Yes
janequa
Apr 05, 2016
Great
Great Storage facility and customer service! :)
Recommended: Yes
Mike
Mar 29, 2016
Unit we initially reserved full of stuff
We had an overall good experience with the exception of one thing. We reserved with spare foot. When we came to the storage unit for the first time to finish the paperwork, we asked to see the unit. They opened the door to "our unit", and it was completely full of junk. It turns out that the last unit in our size was the one we reserved... And the one full of stuff. They didn't offer to move the stuff out, but said they would give us a discount on the next larger size. We wanted them to comp the additional cost and give us the next larger size at the price for the one we actually reserved, but they were unwilling to do so.
Recommended: Yes
Yvonne
Mar 18, 2016
Best storage place I have used
Close, easy access, friendly staff, top floors of unit not scorching in summer, lights in the unit
Recommended: Yes
Amy
Mar 14, 2016
Clean units. Free truck on move in day. Some additional fees expected.
So far everything is great. Security gate. Free truck on move in day-- friendly and helpful staff. Carts to assist moving things in and out of storage. So far so good! Expect to purchase your own lock and some additional admin and insurance fees.
Recommended: Yes
Mikhail
Mar 02, 2016
Great clean unit. Awesome customer service!
Great clean unit. Awesome customer service! First month was actually Free!
Recommended: Yes
kay
Feb 29, 2016
Great value for the price
After checking a number of places in Rancho Bernardo that were so high in price I expanded my radius and found Price on Murphy Canyon Road. Price was great, service was excellent and it is clean!
Recommended: Yes
Shelley
Feb 15, 2016
Great
Very helpful...thank you making my move easy.
Recommended: Yes
Jorge
Feb 12, 2016
Awesome Storage wasy access
Awesome Place, very clean the staff is polite is in an excellent location, I totally recommend it
Recommended: Yes
darren
Feb 10, 2016
Extremely quick and painless process for moving with a friendly staff
I would absolutely recommend this storage facility to anyone looking for storage
Recommended: Yes
REBECCA
Jan 31, 2016
great unit and great customer service
The price is good and I'm very happy with the unit.
Recommended: Yes
Monique
Jan 22, 2016
good pricing
Employees were nice, low price. Unit was close enough to elevator with decent access, wide hallway. Only reason i didn't give 5 stars is because we had our movers waiting in their truck for much longer than they should have. When you're paying $120 per hr for movers you need to get in & out of storage as fast as possible. However, we had to wait while some customer was just complaining & talking about something insignificant (he had already been helped). Then when we are helped, the guys at the front were nice & knowledgeable. However when we were taken back to our unit, the guy took us to the wrong side of the building. So movers had to close up the truck & move again to go find the right one. It was only frustrating because we were on a time limit with the movers. Otherwise everything else was easy & employees were nice & friendly.
Recommended: Yes
Douglas
Jan 17, 2016
Tough place for furniture
Any storage inside the building is difficult for furniture. Some of the units even the 10X15, have standard doors that are difficult to move furniture into. Plus the hallways have standard doors, so you need to move the furniture through those doors just to get to your unit.
Recommended: Yes
Derick
Jan 07, 2016
Very friendly. Cheapest pricing in San Diego for larger units.
Recommended: Yes
Derick
Jan 04, 2016
Lowest price in San Diego for large units.
Very clean. Great customer service and has the lowest prices for the larger units.
Recommended: Yes
Dan
Jan 03, 2016
Great Customer Service | Full Transparency | Everything Felt Good
I found a great deal on SqareFoot and made my reservation. Price Self Storage confirmed the reservation within 10 min with a phone call. Great communication and I felt safe my unit would be there as promised when the date came to move my stuff in.
I watched the prices online and I still had the best deal around, for the size I was looking for, between their retail rates and other storage locations. I was nervous they would work themselves out of the rate once I got there but they held it.
I took my SquareFoot email confirmation in, went to see the unit and as promised everything went smooth for the rate I had initially been quoted. I even saw someone come in while I was there and get the same unit I did for $12 more a month.
The terms were par for the industry, paperwork was very easy with their system and I had my unit filled within an hour of walking in.
Great job guys!
Recommended: Yes
Justin
Dec 28, 2015
Quick, easy, and reasonable
I needed a 10x10 on short notice and these guys were able to accommodate me with a reasonable rate. Thanks!
Recommended: Yes
Katrina
Dec 25, 2015
Great service
The staff were very helpful and informative, they cared about my experience and made the process as easy as ossicle. The unit was easily accessible, clean and secure.
Recommended: Yes
Phyllis
Dec 24, 2015
excellent experience. customer service was 5-star - everyone was eager to assist me in every way. pricing was stellar. they placed me in a premium location, close to parking, close to the elevator. they have free handcarts. I have rented storage space from several other companies - this is the best experience. thank you to all the staff.
Recommended: Yes
Phyllis
Dec 21, 2015
great customer service
Staff was helpful, friendly, kind & compassionate. All forms were easily view-able on a large monitor for me to review, initial & digitally sign. Another staff member drove me to the location of my storage unit, gave me tips on accessing the facility, where to park, how to use the handcarts, the location of the elevator. Holiday closure hours were clearly posted. Good pricing with first month's rental at no charge; a truck & driver are provided within the first 30 days of contract at no charge.
Recommended: Yes
Erik
Dec 14, 2015
Friendly, helpful staff.
Registration and move in was very simple and easy. Free moving truck if needed!
Recommended: Yes
Betty
Dec 13, 2015
Excellent all around
From beginning to search for a storage place to move in day, it's been a good experience. Love the use of the truck and driver - what a bonus!! The staff are friendly and helpful. The place is clean. The only problem was the size of the doorway in the hall. It was smaller than the hall so made it a little harder to get the sofa thru, but not impossible. So if you have big bulky things you might want to make sure you get a unit closer to the elevator.
Recommended: Yes
Raymita
Dec 10, 2015
Front desk clerk very nice needed a new unit they found me one with no problem they got me a moving cart no problem
Recommended: Yes
Katrina
Dec 06, 2015
Excellent customer service, reasonable prices and quality storage units.
Great customer service, problem solved
And helped me figure out all the details I needed to know. Very friendly and helpful, and obviously care about their customers. The units are safe, clean and easily accessible for moving into.
Recommended: Yes
Mary
Nov 24, 2015
Affordable storage
Grear service, affordable pricing and excellent customer service. Also great location!
Recommended: Yes
Dena Gowins
Nov 10, 2015
Great Customer Service
The Storage unit is clean and easy access. Best pricing and service. I found the manager Chris helpful and very easy to work with.
Recommended: Yes
Kerry
Nov 02, 2015
Love it
Recommended: Yes
Marissa
Oct 21, 2015
Not exactly what I expected
Unit was very dusty upon arrival with a dozen spiders inside. other then the spiders the unit is a decent size. I thought the unit would be big, it has very high ceilings. It will have to do for now.
Recommended: Yes
Shannon
Oct 12, 2015
great storage place
my experience here has bee excellent, the front office staff and manager are really nice and helpful....and I love that the facility grounds are well maintained and clean.
Recommended: Yes
Beatriz
Sep 08, 2015
Nice storage place!
Nice place to store our goods!
Recommended: Yes
delores
Sep 06, 2015
Location
Nice location and friendly staff
Recommended: Yes
Kristine
Aug 31, 2015
great staff, great rate, great place for stuff
Recommended: Yes
Zazil
Jul 31, 2015
It is a very clean facility, and easy access.
I like this facility, it is very clean and spacious. It is just very hot!!!! You can't be there for a while because you start to feel faint because of the heat! But overall, I like it and would recommend it to a friend. It would also be nice if you could have a unit for good will, other facilities do have one. It is also very helpful for the people who need furniture and can get it from good will, which in turn can get it from you (coming from us) when we actually get tired of just keeping furniture. I mean, when you give furniture away, it must be in good condition, and that is what other facilities ask for, that when you give away, you give away something that is useful to other people. So that would be nice to have in this facility at Price Self Storage at Murphy Canyon.
Recommended: Yes
Jialu
Jul 25, 2015
Great storage ;)
The storage is good, the space inside is much larger than I think, I put all my stuff inside and there's still a lot of space.
Recommended: Yes
Jessica
Jul 25, 2015
Nice people, poor service
Everyone in the office is really nice, so I hate to leave a bad review, but after repeated calling over the same problems, not getting responses to emails, getting my bill wrong multiple times, getting charged late fees while waiting for the office to get it right... I cannot recommend this facility to anyone.
Recommended: No
J
Jul 10, 2015
Clean, seemed secure
Pleased with the unit. The facility was clean, and there was lots of metal and prominent cameras between my stuff and the outside world. Would use again.
Recommended: Yes
Emily
Jun 28, 2015
I really appreciated the helpful staff!
I am very pleased with my move in experience and would recommend Price Self Storage!
Recommended: Yes
Eido
Jun 26, 2015
great location
Good access. Great staff, the high ceiling in the units make these units better than most other storages.
Recommended: Yes
George
Jun 22, 2015
EASY AND FAST. THE STAFF WAS GREAT. BEST SORAGE EXPERIENCE WE HAVE EVER HAD.
Recommended: Yes
Daniel
Jun 04, 2015
ideal
The facility meet all my reasonable expectations. Staff was exceptionally friendly and approachable. I was slightly disappointed after I realized that my unit 7 ft deep, rather than the 13 ft deep I had pictured in my head. No harm though. It all would work fine. The property will meet all my needs.
Recommended: Yes
Diana
May 31, 2015
So far I have had a great experience and great service.
Recommended: Yes
Ariana
May 18, 2015
There was a brief mess-up with management because they unit they were going to assign to me was already in use and they didn't know that until we went to look at it, after getting lost and walking around for 25 minutes. After we returned to the office we finally got things straightened out and I was assigned an unoccupied unit.
Recommended: Yes
Carolyn
May 14, 2015
Recommended: Yes
Greta
May 13, 2015
Very Friendly Staff!
The girls in the front were very sweet and helpful! The unit we had reserved was just not right for us so she took us to another one that worked out much better. They help as much as they can by offering a free truck and carts to move your things with. The facility is clean and well lit also.
Recommended: Yes
Daniel
May 06, 2015
Awesome management
Chris bent over backwards to find melt ideal storage solution and worked with my budget to make me very happy.
Recommended: Yes
Jim Poole
Apr 25, 2015
wonderful experience
The staff was very friendly and helpful. The unit is perfect for my needs. I have already recommended this to my family and friends.
Recommended: Yes
Diana
Apr 16, 2015
Great place and wonderful customer service
I will definitely recommend it to my friends.
Recommended: Yes
chris
Apr 07, 2015
Recommended: Yes
Yolanda
Apr 05, 2015
Service was great. Employees were very friendly dnd helpful.
Had a great experience. Staff was very accommodating.
Recommended: Yes
Hannah w
Mar 21, 2015
Good, quick service
Good service and helped us quickly. The man helped us even though it was a little past time he was supposed to be there. Very nice and helpful.
Recommended: Yes
Phil
Mar 10, 2015
Superb service. Access and departure is ever so easy! Good cleanliness!
Recommended: Yes
John
Mar 05, 2015
I was very pleased when I first regestestere, but had trouble when I went back. I had a locker on the first floor for 36 dollors a month, it got changed to the third floor for 56 dollors a month, after a long discussion everything got straitend out, so now I'm very satisfied. Thank you.
Recommended: Yes
Janell
Mar 02, 2015
Convenient and Easy
Super convenient location and easy to get in and out of. Couldn't have asked for a better experience.
Recommended: Yes
alexis
Feb 26, 2015
Recommended: Yes
Sandra
Feb 25, 2015
Recommended: Yes
Susan
Feb 18, 2015
Big, clean, and friendly facility
Price Self Storage is large and well-lit. It's extremely clean and the employees are nice. The only reason it isn't 5 stars is that I was unaware I'd have to pay for insurance each month. Be sure to ask how much extra that is before booking. If you're okay with that, then Price is a great place to go!
Recommended: Yes
Jessica
Feb 06, 2015
Had a decent experience but I wish someone would have told me all the things I needed to do before I could start moving my stuff. I had people waiting and didn't realize all the paperwork needed.
Recommended: Yes
William B. Travis
Feb 03, 2015
No problems with checking in and moving in.
I rented a 10 by 10 on the 3rd floor in B building. While I had my own dolly, it would have been helpful if the staff at the front had recommended that I leave my ID at front and also use one of the flat dollies that require a plastic token from the front desk (in exchange for your ID). The elevator was quite slow, but adequate size for my stuff. I really think that cost of their required insurance is quite high, especially since I already have renter's insurance that covers the storage locker. Both Ericka and Julio were easy to work with and pleasant. I was pleased with the staff and the facility, but sad that I am so poor at placing stuff in my locker in the proper order. Asi es la vida!
Recommended: Yes
Erin
Feb 02, 2015
Recommended: Yes
Nick
Jan 24, 2015
Recommended: Yes
S. Baker
Jan 18, 2015
Great price, options and customer service!
Chris the manager was a real pleasure to work with. She not only provided me with information regarding the unit I was interested in, but she also offered other potential units and offers that may have worked even better for me. The whole process was simple, fast and enjoyable. Nice to have a business really want you and make the effort to keep you as an on-going customer!
Recommended: Yes
Linda
Jan 12, 2015
New here, but satisfied so far.
Recommended: Yes
Alicia
Jan 10, 2015
Overall it was a great experience, Erica was very personable and helpful.
The price on line was misleading. .it did not include the monthly security fee.
Recommended: Yes
Maureen
Jan 10, 2015
Have already recommended this facility to a few friends so I'd say I'm very happy with it.
Recommended: Yes
Yana
Jan 08, 2015
Recommended: Yes
Dustin
Jan 08, 2015
I started process online which was quick and easy. Went to the to the office, everyone was great showed me what I had on reserve. I did upgrade due to needing more space, staff are awesome.
Recommended: Yes
Todd
Jan 01, 2015
Recommended: Yes
Matt
Dec 28, 2014
潇摯
Recommended: Yes
Richard
Dec 20, 2014
Overall my experience was a good one. The only mishap was that my reservation through sparefoot was not in the system when i arrived at price self storage. The customer service representative Erica did everything she could to take care of the error. She called sparefoot and had them (re)send the reservation, to insure i was getting the price I reserved online.
Recommended: Yes
Tracey
Dec 16, 2014
Great experience, no problems!
Recommended: Yes
Alan
Nov 26, 2014
Very good overall
Prices on the web can be very good. Facility is professionally run, staff are helpful and storage units are clean and secure.
Recommended: Yes
Mary
Nov 21, 2014
Recommended: Yes
Alejandro
Nov 19, 2014
Recommended: Yes
Roger
Nov 15, 2014
These are a group of very personable and professional service agents. The space is clean and reasonably priced. I am very pleased.
Recommended: Yes
Derek
Nov 13, 2014
Very professional and easy going
Recommended: Yes
Alex
Nov 03, 2014
Paper work was fast. Carts were available, moved in, no problem'o.
Recommended: Yes
Darnel Joel Brown
Nov 01, 2014
Superior and excellent
The facility and the customer service representatives were excellent.
Recommended: Yes
laurie
Oct 17, 2014
I think the advertising is bait and switch. The 5 x 5 advertised online is more like 3 x 3 and you have to go through hoops to get them to honor the online size and rate.
Recommended: No
Jesse
Oct 03, 2014
Recommended: Yes
Keith
Sep 21, 2014
Great customer service over the phone and a friendly staff at the facility. Would recommend to friends based on the first month being free
Recommended: Yes
Jim Brauer
Sep 09, 2014
great staff
This unit is about par with most other storage units. However the staff are a jewel. The only real draw back is the lack of enforcement of secured access. I observed ongoing double entry/exit on one persons access code.
Recommended: Yes
Lance
Aug 14, 2014
Recommended: Yes
Ann D
Aug 03, 2014
Fabulous Storage Facility
We just moved here form out of state and they were very helpful and we even got to use the FREE truck and driver to get our things from our apartment to the storage. Their carts are awesome too! Definitely would recommend!
Recommended: Yes
Richard
Aug 03, 2014
Recommended: Yes
Jessica
Jun 29, 2014
Great experience. Friendly staff, clean facility, easy paperwork.
Recommended: Yes
Ashley Mills
Jun 23, 2014
The girl at the front desk was beyond helpful and she even let us have extended hours. As students who needed to pack up their dorms for the summer that very evening this was an incredible thing! She showed us the unit and taught us how to work the keys. It was truly a great experience
Recommended: Yes
Maggie
Jun 02, 2014
Very friendly staff.
Recommended: Yes
Yosaren
May 26, 2014
Just a couple of tips. Unlock the storage unit when it's rented out to a customer. It was locked when I arrived to use it the next day. I was on a time crunch but it was unlocked within three minutes of my call to the office. On the other hand, it was said multiple filmed that carts were available for use but it was never explained how to use them. I had to walk all the way back to the office to learn the process and get tokens checked out. I then had to walk all the way back to the storage unit to get to work. Not good while on a time crunch. Everyone was very helpful and pleasant.
Recommended: Yes
andrew
May 11, 2014
Recommended: Yes
Todd
May 04, 2014
Recommended: Yes
Dustin
May 03, 2014
The staff is very friendly and helpful. The facility is one of the highest quality I've seen in the area.
Recommended: Yes
David
Apr 30, 2014
Very good customer service and excellent facility near
major freeway. the staff was courteous and explained everything in detail. The man that assisted me was very nice and took the time to show me the time to show me the space. He also explained the contract in detail. I was very please with the service and location
Recommended: Yes
Gil
Apr 26, 2014
Clean, organized and lots of units
The customer service was very courteous and helpful. The paperwork took 10 minutes. I rented the truck, the driver was also the maintenance/security person. He was personable and friendly. Storage unit was clean and a good price. The facility appears to be very secure.
Recommended: Yes
Metin
Apr 12, 2014
the customer service was outstanding.. very helpful, and the place is very organize. I love it..
Recommended: Yes
Apr 01, 2014
Recommended: Yes
慄敬
Mar 24, 2014
Good location, Great Service!
The Staff at the Price Self Storage Murphy Canyon are REALLY awesome! And when I had an issue with my lock, the staff was very quick to troubleshoot and resolve the issue. This is a secure facility, I would recommend this place.
Recommended: Yes
Sabrina
Mar 06, 2014
The staff was incredible and very helpful. The place is very clean and secure and reasonably priced. I have loved my experience so far! Plus they offer free trucks if scheduled in advance...so easy and convenient!
Recommended: Yes
Tom Cox
Feb 16, 2014
A Very Helpful Staff, Super Price, Convenient Location
1St. Time using a Storage & found everything to my Liking. Location is good, Price was reasonable, Staff were Great. Only issue, I had, was lack of Tokens, used to unlock carts, on the day I started to load my Storage. It took about 45 Minutes, waiting, till one was returned & given to me.
Recommended: Yes
Dane
Feb 14, 2014
Recommended: Yes
Melissa
Jan 30, 2014
Great, extremely clean and secure.
Recommended: Yes
Jesse
Jan 28, 2014
潇摯
Recommended: Yes
Doug
Jan 15, 2014
The best storage facility I've used.
Recommended: Yes
Christopher
Jan 07, 2014
Good stuff
Recommended: Yes
Eric
Nov 27, 2013
Recommended: Yes
Chastitee T Ausby
Nov 25, 2013
Great Customer Service
The customer service rep. was very helpful she answered all my question and made me feel at ease, especially with the hectic move. I called multiple times just to verify many things and she was always pleasant and let me know what i needed to do in advance, because my brother was actually needing to get the storage for he is active duty marine. I will definitely recommend this storage facility to anyone and everyone.
Recommended: Yes
Danette
Sep 01, 2013
Nice people
In and out no hassle. Helpful and courteous.
Recommended: Yes
Michael
Aug 29, 2013
Good quick experience
Recommended: Yes
Rebecca Sisco
Aug 26, 2013
Pleasant Staff
I was really impressed by the staff, they were helpful and friendly. However, i am a little concerned about people using their storage units to do auto mechanics also chemicals left out in front of their units.
Recommended: Yes
Akilah
Aug 22, 2013
Recommended: Yes
Christina
Aug 20, 2013
Everyone was friendly, and made me feel welcomed.
Recommended: Yes
Devon
Jul 09, 2013
Recommended: Yes
Paige
Jul 09, 2013
easy
Recommended: Yes
Matthew
Jun 28, 2013
Great so far!
Recommended: Yes
Kathleen
Jun 26, 2013
It is close to my home. Easy to get in out!
Recommended: Yes
Tom Gordon
Jun 11, 2013
friendly CSR and very reasonable rates
got a locker.....that was 5x5....I didn't have a lot of stuff to begin with....and I was able to fit everything inside, with room to spare.....good deal for me
Recommended: Yes
Brandon
May 28, 2013
Very friendly and helpful staff makes it a pleasant experience. Very accomodating.
Recommended: Yes
Natalie
May 22, 2013
Wonderful! I recommended all my friends to this facility and two have already signed leases. Great customer service. I feel like I don't have to do anything, they take care of the payments for me with direct payment, they answer any questions I have before I can even think of them, etc. Just an OUTSTANDING facility to say the least.
Recommended: Yes
Maddie
May 18, 2013
Great Costumer Service!
Recommended: Yes
Carla
May 10, 2013
Everyone there was VERY helpful!
Recommended: Yes
Krista
Apr 30, 2013
Recommended: Yes
Stanley
Apr 23, 2013
Good customer service.
Recommended: Yes
Sheena
Apr 16, 2013
It has been amazing! I went to pubic storage and was so disappointed and outraged at the costumer service that was provided so I was so excited and impressed with the service that I am receiving at Price Self Storage!!
Recommended: Yes
Kara
Apr 16, 2013
Recommended: Yes
Tonia
Apr 09, 2013
I came from another storage facility so I have something to compare it to. I am very pleased that I moved my stuff over to Price. It's closer to home for me. The unit was very clean and the on site maintenance man came over and swept it out before I moved my stuff in. The front desk staff were very nice. I condensed two storage units into one so that I could cut my expenses. And I did, saving myself a little less than $400. monthly! Everything about this facility was a positive for me!
Recommended: Yes
Kathy
Mar 12, 2013
fast friendly service
Recommended: Yes
Dax
Mar 01, 2013
Recommended: Yes
Paul
Feb 27, 2013
Recommended: Yes
Sue
Feb 21, 2013
My experience here was the best ever. From the first phone call I had with Price Self Storage until I drove off the site, every person I dealt with was friendly and cared about my concerns. They worked with me and showed me additional available units until I found a unit that met my security concerns. I was also impressed that they provided a driver and truck so that I could move from one storage facility to Price Self Storage more easily (had I known that I would have moved sooner!). I am only sad that I spent 20 years at my previous storage unit. I would definitely recommend Price Self Storage to anyone looking for great customer service, a convenient location, and a secure facility. And while price isn't an issue, it appears that their prices are very competitive, too!
Recommended: Yes
Heather
Jan 17, 2013
Recommended: Yes
Johnny
Dec 04, 2012
Recommended: Yes
Jerry
Nov 23, 2012
Recommended: Yes
Harutoshi Fukuzawa
Aug 22, 2012
Looks a good secured place.
Everything went smoothly except the locking mechanism was not explained well, so I had to ask the resident security
manager to come in to demonstrate it.
Recommended: Yes
Steven Massa
May 21, 2012
Kyle and Angie...outstanding helpful people...cant thank enough...the only problem i had...angie was kind enough to let me have 24 hour access on May 17th 2012 to move my duaghters belongings intothe storage facility past 7pm...when i arrived to finish the last load at about 730 pm...all the lights were off in the corridors...it's really difficult doing a move in the complete darkness...and i figure i lost some things....but couldnt see to know.
Recommended: Yes
Traci
Apr 19, 2012
friendly service and reasonable rates
The young lady who rented me out my storage locker was very friendly and informative. Its a great location in central San Diego, in the Mission Valley area.
Recommended: Yes
Sarah
Jan 30, 2012
overall good deal, cart token system a drag
I had excellent help selecting my storage unit with Daniel. He showed me a total of 3 different ones, because the first two had water pipes and overhead ventilation taking up space, so I really appreciated his patience. The only complaint about the pricing is not having the $8 mandatory insurance included in the advertised price. When I returned to move in, I wasn't too thrilled with the cart "rental" system. You have to give them a piece of ID for a token to unlock a cart. In my case I hadn't seen the carts in advance, because there were none by the elevator of my unit. I had no idea they were so small, so after I'd walked down to the office for one token, wandered to other side and other end of storage unit building to find a cart, realized I'd need two when I saw their size, walked back to office without wallet, only to be told I couldn't get another token without another piece of ID, I was getting rather hot and irritated. It just seemed ridiculous to me that they can't make a note with your ID the amount of tokens you have! When I went to return the carts, two security guards told me I'd better take them back to exactly where I'd found them, I couldn't just return the carts to any empty slot. Wow, who knew it was such a big deal to get your crap in and out of the facility? But beyond that, it seems like a great location and great price.
Recommended: Yes
Patti
Oct 29, 2010
Great Service & Clean Facility
Start to finish the process took less than 20 minutes including showing a particular rental space unit. Very helpful and professional office staff. Christopher was very courteous and helpful.
Recommended: Yes