Patrick Washington
Nov 24, 2022
Great storage facility
Great facility would recommend.
Recommended: Yes
Maria
Jan 19, 2022
Great but could be cleaner
I love that this storage is under 5 mins away from where I live and the district manager assisted helped find a storage for me when the front person said the storage that I reserved is gone (even though they sent a confirmation that it has been reserved).
I’ve recently moved my stuff and things went smooth except that each time I go to the storage place the garbage in the parking lot is starting to mount. When I come in the gate it’s the first thing to greet me. Inside the storage place too there are random trashes like plastic or paper bags that people leave after they store their stuff.
If the facility gets maintained well and both inside and outside of the building are clean I would strongly recommend this place to everyone I know who needs storage space.
Recommended: Yes
Brett
Jan 12, 2022
Great Storage
Easy sign up. Friendly staff. I recommend this facility.
Recommended: Yes
Toni marie
Aug 02, 2021
Great
Customer service was great the surrounding clean and quiet I loved it...
Recommended: Yes
G
Mar 30, 2021
Property manager is very attentive & helpful. Great customer service!
Property manager is very attentive & helpful. Great customer service!
Their locker price was better than any other options in SF, only downside is that you have to buy their disc lock because it is integrated into sliding door.
Recommended: Yes
Mark Smallcombe
Mar 23, 2021
On-site manager helpful
good access. Front desk manager super helpful. App for phone helpful when it works (it's spotty)
Recommended: Yes
Yassine ghaleb
Feb 17, 2021
Great
Eric at the front desk was great help рџ‘Ќ
Recommended: Yes
Paulene Harrell
Oct 28, 2020
The manager at the facility where I...
The manager at the facility where I store my items on Evens Street in San Francisco. Really,Really works hard to keep her facility clean and her team provides Great! service
Recommended: Yes
Tammy
Sep 29, 2020
Great Experience
Everyone was friendly, helpful, and very professional. I would definitely recommend this PS site.
Recommended: Yes
Mary Folzman
Jul 21, 2020
Really like being inside--HOWEVER...
Really like being inside--our previous unit at another company was outside and always dirty.
HOWEVER, while I was moving in, I went past the 5pm closing. No announcement was made, no one every came around to tell me about the closing time, and, when I went back to our truck for another load, I couldn't get back in. I ran to the office, 5:01pm to be exact, and no one was around. Then I couldn't get back in the parking lot to get my truck... I climbed over the fence, repacked our belongings and left. Our storage unit was left open all night with our belongings exposed and the key to the unit on the floor. TOTALLY UNACCEPTABLE...
Recommended: Yes
Angel
Apr 06, 2020
Very convenient location
We’re extremely happy! The service by Ana was fantastic and we would definitely recommend it, plus the price is what we were looking for!
Recommended: Yes
Daniel Kroll
Dec 09, 2019
The service is excellent
The service is excellent, and the pricing is good. I am very satisfied with the storage space and the prompt assistance. Eric, the employee who helped me, did an outstanding job.
Recommended: Yes
David Miller
Apr 18, 2019
The reservation process is clear and...
The reservation process is clear and specific. The staff was super helpful and balanced being professional and personable. The space is clean and easy to access. Security seems to be more than adequate. I am very happy...
Recommended: Yes
Guillermo Duran
Feb 12, 2019
Great Service
Great Service, specially from Management...
Recommended: Yes
Bret Giovannoni
Feb 11, 2019
Nice guy who I worked with
Nice guy who I worked with, clean facilities too. But after agreeing on a monthly rent amount, Public Storages slides an additional fee for insurance in there which is mandatory! Shady!! This information should be advised upfront and not hidden until you go to agree to rent.
Recommended: Yes
Olu Soga
Jun 26, 2017
Another fantastic experience at this Storage Facility. Bayo was excellent.
Olu
Recommended: Yes
York Tsuruta
Jun 06, 2017
The location was clean and appears to have good level of security. The manager called me moments after I made an on line reservation. He set an appointment time to come view the storage facility and specific unit. On the morning of my appointment, the same manager called and asked if I could come a little earlier or later as he had another potential client coming in at the same time I requested. I came in earlier and he efficiently and thoroughly conducted his tour and completed my registration process.
Recommended: Yes
Gaurav Hardikar
Apr 29, 2017
Just confirmed my unit with Bayo, the property manager. He was super helpful and explained the process very well. Great customer service!
Recommended: Yes
Sonja Garlick
Mar 09, 2017
Bayo and his team were professional, efficient and very helpful. They were really nice people as well!
Bayo and his team were professional, efficient and very helpful. They were really nice as well!
Recommended: Yes
Sonja Garlick
Mar 03, 2017
Bayo and his team were very professional and efficient! I strongly recommend this facility if you are in need of a convenient storage in San Francisco.
Recommended: Yes
Coralie Tran
Jan 05, 2017
very good service from employees not from the company
The system of having only one employe makes you sometime wait up to 45 mn before if you need some help. While the closed gates are a great system, the new facility at public storage doesn't have extra security and the electronic doors to access the storages, are broken and it seems that it won't be fixed before a while. When the staff is really nice, I feel the company doesn't really give them the best environment to work.
Recommended: Yes
Jordan Raphel
Jan 03, 2017
Conrado, the staff who assisted me with my account and move in, was excellent! The facility and prices also seem quite good. The big issue is that 3/6 of the load-in gates are currently not functioning, making move-in more complicated than it needs to be.
Recommended: Yes
CB
Aug 23, 2016
So Pleased!
Rented a unit in SF at the Evans St location and could not be happier! The facility is incredibly clean and kept in excellent repair, it is climate controlled, and most conveniently, most of the units are on the main floor so access is quick and easy. The woman Anna managing the desk and contracts as well as the gentleman assisting her were delightful as well as helpful. I would not even consider going elsewhere!
Recommended: Yes
Oscar Montes
Mar 31, 2015
great help at public storage!!
I got great help by phone. And when I get at the desk this guy Bayo was so nice. Clean location. Easy access. Safety. Nice. ***** five stars yes sir
Recommended: Yes
Hugh
Apr 03, 2014
Good service, but unfair rate increase
Move-in was easy, the building is reasonable, and the unit is fine. After less than 6 months they raised the rate by 15%. Seems excessive after such a short time. Makes me feel like the rate was an intro teaser.
Recommended: Yes
