Thad Geer
Oct 11, 2024
great
clean well-maintained facility good service. Move-in was easy employees were friendly and helpful.
Recommended: Yes
Kim
Dec 07, 2023
Storage unit SLO
I have had to rent a storage unit numerous times over the years. This storage facility by far is the cleanest, well maintained and has a good price point compared to any other place I have rented( 2 others in slo)I like that the storage units are raised above the ground level and that can’t be used as a home like other places I’ve stored at. I don’t worry about my belongings being stolen.
Recommended: Yes
chelsea freeland
Dec 22, 2022
Clean, easy to locate, friendly staff.
Nice open layout of storage units and feels very secure.
Recommended: Yes
Betty Shepard
May 18, 2022
nice organized clean grounds
I have rented a large 12 x30 unit. the door is pretty hard to open and doesn't seem to have a spring load or anything to allow it to go up easily....When pulling by rope attached to the center it just bends out and you really have to struggle to get it open
What can we do about it?
Recommended: Yes
Sandy Simoneaux
Apr 28, 2022
Excellent place to store your possessions!
Clean, friendly help, great security, good price. Everything you’ll want for storing your possessions. I’m so glad I found SLO City Storage.
Recommended: Yes
Naomi
Apr 21, 2022
Good so far
No problems so far
Hopefully it will stay that way
Thanks
Recommended: Yes
LA - Konn and Bob Konn
Sep 09, 2021
WISE—GREAT CHOICE—HAPPY 👍
Great рџ‘Ќ Customer Service вќ—пёЏ
It was like coming HOME, Happy, Happy,
Ideal Location, Peace, and Quiet.
Recommended: Yes
Marisa T
Apr 23, 2021
Great Storage facility
Great facility and the manager there was more than helpful. He really explained the rules and regulations of the facility and we left there knowing how safe our things are. Extremely clean place and we are very happy with both the pricing as well as the storage itself.
Recommended: Yes
Squeaky B.
Mar 19, 2021
Clean facility
I was able to get a unit the day I showed up and it was a simple and easy process.
Recommended: Yes
汁
Feb 09, 2021
SLO City Storage - Great value and excellent customer service!
Rented a 10 x 10 unit with fire sprinkler system, clean and in good condition. Facility security is gated, fenced-in with CCTV monitoring. Professional and friendly staff with excellent customer service, including followup. Reasonable priced packing and moving supplies available onsite. I booked online, website easy to use, and received a great month to month storage unit price. I would highly recommend this storage facility.
Recommended: Yes
Rana
Dec 14, 2020
Super friendly and helpful
I needed to store my car for a few months and the staff was super friendly and helpful with getting everything squared away. They could see I was nervous and did their best to make sure I was comfortable with the facility. I got a follow up call after I visited and I feel really good about my decision.
Recommended: Yes
Joel Chesler
Dec 13, 2020
Great Service
Brian & Romaro were very cordial & helpful. Great employees
Recommended: Yes
Jim
Nov 10, 2020
Excellent customer service, clean, good price
I recently moved into this unit. It was easy to set up with them walking me through the process, they explained everything I needed to know, I got to view the unit before committing to it, the facility is clean and secure, and the rental charge is reasonable (plus, the first month is free).
Recommended: Yes
Benny
Aug 13, 2020
Great service
This is the most best pricing in storage units within San luis obispo, its secure and kept clean. it has great and friendly service, and free truck usage on day of move in to move your stuff into storage which others dont offer, and good night lighting.
Recommended: Yes
John R. Miller
Feb 08, 2020
This facility sets the standard for all facilities!!!
I have rented units from San Diego to Los Osos and I tell you true THIS place SHOULD, in my most humble opinion, be 5 Star rated over any I've used! And my experience covers OVER 30 years using these types of units! So how old/young am I? 68 in July ... if you really MUST know!!! LoL
This facility is First, secure. With more cameras than the White House I suspect.
Next, entire property is cleaner than any other I've seen or used.
Then, the rental price for the size and quality of the space you get is VERY reasonable!
Finally, the staff is polite, professional and go out of their way to be helpful!
And if all that isn't enough to at least check them out then, I suspect, you may be ... too hard to please!!! John Miller AKA 'Mills
Recommended: Yes
Arnel
Jan 21, 2020
Smooth registration and fast
Very impressed. Courteous service and clean facility.
Recommended: Yes
Joseph
Jan 13, 2020
Quick move-in, great customer service
Reserved on-line, and they were ready for me when I showed up. Was quick to get paperwork filled out, and get access to unit. Facility was nice, exceeded expectations.
Recommended: Yes
Thomas
Jan 04, 2020
Friendly, Clean & Professional
Arranging our storage bldg thru Sparefoot & SLO City Storage was a snap. All the way around it was a easy & everyone very friendly & professional. The best part?? We got a great deal & one month free!! Yahoo!
Recommended: Yes
RHONDIE
Oct 20, 2019
Fabulous SpareFoot assistance and facility is great
Manager was great, very friendly and very easy to book it. Best price I could find and great location.
Recommended: Yes
Michael
Oct 05, 2019
Very clean and the staff was freindly
The staff was helpful and I was impressed with how clean the place was for being there as long as it has been there looked new
Recommended: Yes
Dennis Hailey
Oct 03, 2019
Convenient
Staff was friendly. Yard and storage area clean. The facility appears secure.
Recommended: Yes
Ethan
Jul 01, 2019
I rented a unit for a couple months. They made it easy!
The folks at the office on site were very personable and made the paperwork process easy. They were helpful about giving advice on truck rentals. They were good about picking up their phone and calling back if they needed to out me on hold.
Recommended: Yes
Caesar
Jun 14, 2019
Easy to reserve online
Great place to keep our dearest items.
Recommended: Yes
Raymond
Jun 12, 2019
Enjoyed my experience
Look forward to renting more units
Recommended: Yes
Diane
Jun 12, 2019
Clean and Secure
Super easy and very secure. Easy access and very clean.
Recommended: Yes
Dylan
Apr 15, 2019
New customer very pleased so far.
I just moved into this storage facility, and everything I have experienced so far has made me feel like it is a very well run facility. Employees are kind, and the facility is clean.
Recommended: Yes
Katherine
Apr 11, 2019
Clean, safe, friendly!!!
Bob at the counter was extremely knowledgeable, helpful, kind and professional. The facility is spotlessly clean, safe - highly recommend!
Recommended: Yes
Larry
Apr 04, 2019
First Time Storage User
We arrived at the facility late but Bob waited for us, processed our paperwork in a jiffy and took us to our storage unit. Bob was friendly, efficient and professional. We would recommend this place to our friends!
Recommended: Yes
Brad
Apr 03, 2019
Very clean, safe, and great customer service!
I have probably had space in at least seven different storage facilities in my life. This is far and away the most efficiently run, cleanest, and safest I have ever rented.
Recommended: Yes
Kari Howell
Mar 06, 2019
Convenient and nice place!
The initial paperwork took a little longer than expected, they were really busy but very helpful. Nice people, area very clean. The price is very reasonable.
Recommended: Yes
Susan
Mar 06, 2019
Bob is very thorough and kind
.The facility is clean, secure and well laid out.
Recommended: Yes
Robert
Mar 05, 2019
Glad I did business with them.
Robert Lyon is a professional and extremely knowledgeable account executive. Glad I did business with him.
Recommended: Yes
BOB
Mar 04, 2019
Glad I did business with them.
Robert is a professional and extremely knowledgeable account executive. Glad I did business with him.
Recommended: Yes
Jay
Feb 23, 2019
Great place
Easy to acess, Friendly and efficient staff do you care a great deal about the property and it shows I just safe with my stuff there
Recommended: Yes
Emily
Feb 01, 2019
Easy, Friendly, Thorough
Very timely and friendly. Very clear with instructions and directions. Clean, quite complex. Good pricing.
Recommended: Yes
jeannine
Jan 21, 2019
Very clean & super easy process.
Great!
Clean, easy and friendly!
Recommended: Yes
Jonathon
Jan 17, 2019
New and Clean Facility! Great condition and company all around!
Fast and Friendly, really safe area to keep my treasures. Clean and New units
Recommended: Yes
Liisa
Jan 17, 2019
Good choice in SLO
Good professional customer service. Process of renting out the unit was pretty quick. Employee was thorough and gave lots of information.
Recommended: Yes
Cheryl
Dec 19, 2018
Easier Than Expected
Quick and efficient process. Good communication and reasonable prices. I also appreciated having the truck available so I could move in one trip. Thank you
Recommended: Yes
Patrizza Jimenez
Oct 25, 2018
Great Experience and happy to have my unit at your facility
Bob was terrific and went above and beyond to ensure I was a satisfied customer.
Recommended: Yes
Pearson
Sep 26, 2018
It was easy
Everything went great!!!!!!!!!!!
Recommended: Yes
Tyler
Aug 31, 2018
Good experience
Friendly guy. Knows his stuff. Process was easy as possible, and determined by my own research of 8 or 10 places nearby to be the best deal for what I needed.
Recommended: Yes
浩步
Aug 17, 2018
clean efficient friendly service
I'm happy
as picky as i am
thanks
Recommended: Yes
Gail
Mar 15, 2018
Check in
Check in was efficient and everything was thoroughly explained.
Recommended: Yes
lisa
Nov 01, 2017
Very Happy
Explained everything on the phone clearly put me in contact with facility immediate follow up call. Manager onsite very helpful and friendly
Recommended: Yes
brett
Jun 05, 2017
Everything as Promised, Gate code didnt work when I went to return truck.
All was good. My gate code did not work when I returned after 3, before 9. A call to the after hours number corrected problem. Space was clean, facility is clean.
Recommended: Yes
James Stitt
Apr 26, 2017
The staff of this facility are top notch and it will be referred to others.
The overall is Five Stars for one basic reason. This place deserves it. The staff truly stands out as the face of the place with great skills rain or shine to deal with a varying client list. My experiences have been great and the other tenants I know like the location, price, clean facility, and great service.
Thank you all. Cheers
Recommended: Yes
anna watterworth
Mar 28, 2017
fast !
Thanks for the fast move in opportunity and the free rental truck was such a plus !!!! no hassle in finding separate services.
Recommended: Yes
Chris
Apr 26, 2016
Staff was great unit was a decent price. Happy overall.
Recommended: Yes
Linda
Jan 25, 2016
We were treated very courageously and promptly.
Recommended: Yes
Cory
Jan 22, 2016
Feel secure in my choice of slocitystorage for my needs
The website sent me an email saying that move in was from 9a-6p. Although upon arriving just past 5pm I was informed that they only do move ins between 9:30a-5p. Despite this misinformation, the gentleman working in the office was kind enough to get me set up and moved into my unit anyway. Prices are good and I feel that this will be a good secure place to keep my extra belongings.
Recommended: Yes
Margot
Dec 20, 2015
No problems, I will always come to them when in need for storage
Recommended: Yes
gregory
Dec 17, 2015
quick and easy storage
Bob the manager was the first storage to call me after I made reservations at several storage facilities online . The process went smoothly and I had storage immediately that I I could pay for online . Very professional and up to date facility . Someone is at the office 7 days a week . Good choice for all storage needs .
Recommended: Yes
Melissa
Sep 28, 2015
Ended up needing a larger unit and they were able to give me the price from square foot. Great place.
Recommended: Yes
sharmi
Sep 09, 2015
Price is pretty high
the staff was very nice and helpful
Recommended: Yes
Angie
Aug 25, 2015
Great service.
Got exactly what I needed and renting a unit was quick and stress free. Would definitely use again.
Recommended: Yes
Steve
Mar 26, 2015
Found It An Easy Process !
They don't take checks for move in (nor do they accept debit cards at any time) , so be prepared with credit card or cash .
Recommended: Yes
Jeff
Mar 26, 2015
Excellent service kind and courteous staff clean facilities I'm impressed
Recommended: Yes
tom
Mar 12, 2015
False advertizing of cost. For instance..adds say free truck but do not mention insurance cost. Same with unit cost...no mention of insurance until the very end of process when it is too late to back out. For those reasons, I will never use your facilities again. Be honest and up front if you want my business.
Recommended: Yes
Anna
Feb 16, 2015
Recommended: Yes
Colleen
Jan 04, 2015
Bill brings the mid-western hospitality to SLO!
Very courteous & professional! Bill did an excellent job answering all my questions and making sure I understood all my options. He took the time to show me a variety of units before determining which unit to rent. Very clean facility. Quiet location. Thank you, Bill for all your assistance!
Recommended: Yes
Konnie
Jan 04, 2015
Very Nice - clean place,Be sure to calculate insurance (mandatory)
Very nice place. The hours are 6am - 9pm, so lots of access time.
Everything has been super clean and the guy at the front makes sure that EVERY car enters their pin code even if the gate is open, so I feel very secure. They have locks and packing material as well as a free delivery truck when you first move in.
If you lock in your rate, it's locked in for the whole time, not just a first month discount. Great place in town - I would definitely recommend it!
Recommended: Yes
Kurt
Dec 27, 2014
It was a great no-hassle experience with outstanding customer service!
Recommended: Yes
Nick B
Dec 18, 2014
Great service and rates
Brian was easy to work with and completely upfrony
Recommended: Yes
Kiesha
Dec 03, 2014
Recommended: Yes
Nora
Nov 19, 2014
Smooth-move. Staff helpful and friendly!
Was skeptical since this was the first time using storage-but John explained things very well, and took me around to show me the unit. Week prior, received phone call explaining procedure for move day and asked if I had any questions or concerns.
Move day went well. Unit was clean. No hidden surprises.
Recommended: Yes
William
Nov 09, 2014
Great place, very clean. Worked out well for me
Recommended: Yes
Kevin
Sep 29, 2014
Recommended: Yes
Deb
Sep 03, 2014
Great Service
Quick and easy and great first month discount!
Recommended: Yes
Cinda
May 03, 2014
Last minute need for storage. Accommodated quickly. Very nice manager - very helpful.
Recommended: Yes
Dave Norton
May 01, 2014
Everything worked out as planned
I received a discount off of the first months rent, so the overall deal was very good.
Easy access in and out of the Facility. The only issue is there is only one person working the desk, so if there are multiple people in the office and the manager needs to show a storage bin to a customer, everyone else has to vacate the office until he comes back. Other than that, the experience was pleasant and seamless.
Recommended: Yes
Nancy
Apr 15, 2014
Recommended: Yes
sue
Apr 02, 2014
so far, great!
my timing was good, the guy said if i had been 5 minutes later i would have missed him! ( i got lost) nice and big for the same price as the other one i just moved out of.
so im happy so far! hope he remembers to look for the shelving? hint hint..lol
Recommended: Yes
Clark Easter
Mar 25, 2014
Great staff
I have now moved in, and the staff have continued to be very easy to work with. I got to use a 16 foot truck to move my stuff in with, with the first 50 miles free. Everything feels very good about the facilities. I would definitely recommend them.
Recommended: Yes
Michael
Mar 18, 2014
Recommended: Yes
Clark
Mar 16, 2014
Great staff
Recommended: Yes
Travis
Mar 06, 2014
They messed up the gate key so I was a little inconvenienced the first time I came in. They were apologetic and helpful though
Recommended: Yes
Erick Adams
Feb 16, 2014
Best Storage Rental Experience & Customer Service Ever!!! Lowest Price & Great Access Hours!!!
Craig & Mike have made my storage experience the best I've ever had. Any question or concern was promptly answered & I would highly recommend SLO City Storage.
Recommended: Yes
Steve
Jan 10, 2014
FRIENDLY & HELPFUL EMPLOYEES
Recommended: Yes
Mark
Dec 31, 2013
Excel ant
Recommended: Yes
jennifer
Dec 10, 2013
Ive never had a storage all to myself before an now that i have one im estatic about mine yes i would recommend this storage facilty.the help were superb!!!!! :-) :-)
Recommended: Yes
Tom & Allison
Dec 08, 2013
Mike helped us and he was awesome! Very GOOD!
Recommended: Yes
Mary
Oct 15, 2013
Easy, fast, and everything went smooth. Customer service is great and they were very helpful and pleasant.
Recommended: Yes
Lori Meier
Oct 09, 2013
Extremely professional and helpful!
I had to rent a unit quickly for my mother's belongings because she was going into an assisted living facility, so not only was I feeling rushed, I was emotional on top of it. The staff was extremely professional and courteous. They gave me a free truck and bent over backwards to help me make it a smooth day! I was very pleased with the cleanliness and the security there. I will be renting another unit or a bigger one soon, to bring the rest of my mother's belongings from a storage unit in Santa Maria that is not as clean and helpful as SLO City Storage.
Recommended: Yes
Lori
Sep 25, 2013
Recommended: Yes
Kristen Zabrowski
Sep 07, 2013
First-time storage unit renter, super pleased so far
My husband and I were unable to lock down a new apartment by the time our last lease ended, so we ended up needing a storage unit to put most of our stuff in while we're staying with a friend. We found a deal at SLO City Storage for 1/2 off first months rent and a free truck rental, which was such a God-send. We only had to make two trips across town, which was a much appreciated blessing. On top of that, we ended up accidentally sleeping through the check-in time the next morning and thought we'd have to pay for the truck, but the manager worked with us and let us return it free of charge after hearing that we're trying to be really careful watching every dollar we spend. We even got two free Angels tickets to boot, so I don't think we could have found a better value elsewhere (not to mention the free baseball game to look forward to!)
The facility itself is in great shape -- well maintained, secure (you get a personal passcode that gives you access to the front gate and you have to use it to exit the premises as well), and safe-feeling. The service was great too -- I booked a reservation online and the manager left me a voicemail minutes later letting me know he was leaving for lunch so we wouldn't show up to check in while he was out. I am very pleased with our experience so far and would definitely recommend SLO City Storage to others.
Recommended: Yes
Kevin
Aug 31, 2013
潇摯
Recommended: Yes
Desiree
Jul 04, 2013
Very friendly staff and great service!
Recommended: Yes
May
Jun 28, 2013
For the most part, if all you need to do is store things it gets the job done.
Recommended: Yes
Theresa
Jun 20, 2013
The person at the office was helpful and very respectful.
Recommended: Yes