StaxUP Storage - San Marcos

Great customer service and very clean facility!!

I would recommend this storage to anyone that is in need of storage space!! They are very professional and helpful!! The place is very clean and the setup is very easy to access but very secure!! The staff will go out if their way to help you in anyway!! A+++!!

Recommended: Yes

Great experience!

Great experience, Todd was especially helpful, thorough and pleasant. Justine was great on the phone! Your facility is outstanding. We came from a place not as well taken care of and much more expensive! Glad to have found this place so close to home and so reasonably priced!

Recommended: Yes

Renting this unit was a great easy experience

The staff was definitely helpful and thoughtful

Recommended: Yes

Fantastic

Overall registration process is easy. Great customer service with a spacious & clean unit

Recommended: Yes

Great service and it went smoothly

Everything was fine, the unit was clean and of good new materials

Recommended: Yes

Stax up storage

Y’all made it so easy for me to do everything online and then when I got there, the gentleman behind the desk was so friendly and explained everything to me perfectly. It was an amazing easy experience.

Recommended: Yes

Tod is the best

This place is awesome the staff is friendly.love it.

Recommended: Yes

Finally found a home!

The best storage facility I have yet to encounter. Friendly staff. Accommodating . The best part though, THE HOURS ARE IDEAL!! none of this 10am to 1pm on Saturday and sundays bullshit lol staxup got you !! And even better than better are their prices !! Fuckin saved me over a bill I left smartstop self storage I'm a heartbeat after finding this place. Thank you Nick @stax!

Recommended: Yes

Great Moving Experience

There is no tomorrow. It feels like just yesterday that brought that little baby here, but this day has finally come, this day is fun to going to be fun! You take it before you start drinking they're going to drink like there's no tomorrow, then why should we show them what we can do? Even without such things, I don't need to hear that from you. It just looks like that in the sunlight.

Recommended: Yes

Todd was great and so helpful.

The unit was clean, easy to access, and good security features. The management was helpful and accommodating.

Recommended: Yes

Great service, well secured facility.

StaxUp Storage had availability and a fair price for the size of unit we required. The facility is well-secured by two code pads. They had padlocks available for purchase which made our move in seamless. The front desk service is friendly and efficient.

Recommended: Yes

Clean unit, great customer service

Clean unit, great customer service

Recommended: Yes

Quick, efficient check-in.

Very clean. Accessible. Very friendly, helpful staff.

Recommended: Yes

Affordable

Clean and well lit. The price was fair and place felt secure with its security measures

Recommended: Yes

Easy move in

Very pleased with our experience. Easy 20 minute paperwork (since I didn’t submit online) and had same day move in. Very clean complex, and sweet storage neighbors offering a helping hand.

Recommended: Yes

All was perfect!

We had a very tight schedule and the customer service was outstanding helping us ensure all was ready, even after my request to get a larger unit as soon as we got there!

Recommended: Yes

Price Gouging

So I've been anticipating another price increase which I received today. It's going from $266 to $288 effective July 1, 2021. That would be bad enough, but after checking my records, I noticed that the last increase was effective November 1, 2020. One would expect annual increases for this sort of business, but increasing the rent after eight months is pure price gouging.

Recommended: No

Head the most wanderful expirance..

HI every thing was nice exelent service .. very nice people .

Recommended: Yes

Great facility! Helpful staff

Good hours, helpful and friendly staff, good prices and very clean.

Recommended: Yes

Easy and clean!

Move-in was easy. The facility was very clean.

Recommended: Yes

Just what I needed

I can't complain. Much cleaner then my last storage unit, inside and out. Love the sensor lights inside the building, makes me feel safe at night. Not close to home but worth it.

Recommended: Yes

Hassle free

Great storage place close to my home

Recommended: Yes

Great place and great availability.

I found this place last minute and I am very thankful of how great the customer service is and how fast I was able to get the storage unit.

Recommended: Yes

Easy process

They were friendly and explained everything very clear.

Recommended: Yes

Quick easy storage.

So far my experience with StaxUp up has been good. The unit was a little bit smaller than anticipated making getting certain furniture items difficult to store. But other than that the lady who helped me was nice and the place seems clean.

Recommended: Yes

Easy to rent and excellent customer service!

From the moment of finding this storage online to the wonderful customer service to the cleanliness of the entire site, I am thoroughly pleased!

Recommended: Yes

A little too far from my location.

I am new to StaxUp storage so I can not give it a full review today. It is clean, easily accessible from the main road, has a push cart for customer to use and main gate is easily accessible.

Recommended: Yes

Yes I would.

Great service and location. Easy to book and fast service.

Recommended: Yes

Clean and great service from Brandy

I needed storage on the fly and Stax UP was very accommodating. I appreciate their efficiency and friendliness during the rental process.

Recommended: Yes

Best experience, very polite

This place is private and very clean, put my mind at ease to have my private property here and not have a worry in my head.

Recommended: Yes

Very clean, secure storage, great service!

All of the staff at StaxUP are very helpful and courteous. The unit itself was clean, well protected and ventilated, and definitely fits all of my things from a 1 bedroom apartment. Couldn't ask for better storage options!

Recommended: Yes

Excellent services

Great abs excellent people, the property is amazing and very well keeper

Recommended: Yes

Simple and fast

Good service and very friendly

Recommended: Yes

Great, friendly, knowledgeable service

Great, friendly, knowledgeable service

Recommended: Yes

Super late hours

Great location pricing. Also with specials I was able to afford the size unit I need.

Recommended: Yes

StaxUP Storage is by far the best storage company in town.

The San Marcos StaxUP Storage stands alone. Their friendly staff was the icing on the cake. The hours were what brought me in. I'm a night owl so staying open till 10pm was perfect. Thanks so much Kristy

Recommended: Yes

Best service!!!

Great place, great first month deals, great personal! All around a great place to store your stuff!

Recommended: Yes

Great customer service.

Very happy with the service, the rates and the discount. Also the use of the truck was an added bonus

Recommended: Yes

I went to Stax Up Storage on Mission in San Marcos because my sister did.

Brandi and her husband (I'm sorry, for some reason I forgot his name) are always just great to interact with; very friendly and helpful....down to earth!! ЁЯШКЁЯШКЁЯШКЁЯШГЁЯШГ They work very hard to do their job!! I appreciate that!

Recommended: Yes

I've rented from them before. I love Brandy in the office. She's accommodating and friendly. Its always nice and clean everywhere you look!

Recommended: Yes

Super clean, friendly and safe

This place is great. Super nice and accommodable on the telephone. Never have had a problem once.

Recommended: Yes

Amazing

Friendly and secure felt reassured my stuff was going to be safe

Recommended: Yes

great service

I found the storage units well maintained and very clean. The pricing was great, and great service with a smile.

Recommended: Yes

very clean and well organized

Staff very helpful and called right away when noticed lock was not on completely, so I could come in and fix it.

Recommended: Yes

Outstanding service

My whole process of finding a storage was great. Both, the operator whom found the storage AND the women in charge at the storage(Brandy) were great help. I would recommend this place to anyone needing a storage. The facility is spotless, not a single spider web! Pleasure doing business.

Recommended: Yes

clean and close to my home

Staff was very considerate and helpful. look forward to using this facility.

Recommended: Yes

Great place

This is the easiest way to find a storage and great people clean facility

Recommended: Yes

Friendly

Very clean and safe facility. Customer service was awesome! Definitely recommend Staxup.

Recommended: Yes

The receptionist was helpful, and friendly.

Recommended: Yes

Recommended: Yes

I recommend this place:)

Perfect place for us. 5 mins away from our apartment and the storage is affordable. secured and clean. SPAREFOOT is very helpful. This is what were looking for:) thank you! perfect for us.

Recommended: Yes

Like the idea that storage facility is opened until 10pm and like the surround sound music. However, the lights go off after awhile, I don;t mind that, but when I'm stuck in the way back of all my boxes, I have to jump over boxes and lights come back on. Also, love that Stak up gives you one month free and that the office can Fax for you. Plus, Brandy is very, very sweet.

Recommended: Yes

JUST MOVED! NOT MUCH CHANCE TO USE FACILTY! SO FAR EVERYTHING SEEMS VERY GOOD.

Recommended: Yes

awesome so far

Recommended: Yes

So Happy!

The customer service from Miss Valencia was outstanding. The facility is extremely clean and their prices are competitive. Best experience I have had overall for any storage company.

Recommended: Yes

Just what we needed

Came in with idea of what I needed and very professional resident manager help me get the unit we actually needed. Most helpful all the way around.

Recommended: Yes

Outstanding!

Really great experience! The lady at the front desk was awesome! Very nice, great smile and was finished with the paperwork before I could pick my gate code! Units are clean and the people working there have great attitudes. If you need storage don't hesitate to go here! Thank you!

Recommended: Yes

Very secure, very clean and very helpful and organized management of the facility. Also great access hours.

Recommended: Yes

It is my first experience renting a storage unit and so far so good. Good location, nice and clean, and love that little rolling cart that i can use any time. I am glad i chose stax up storage.

Recommended: Yes

It was great from the first call, she was warm and friendly from the beginning. I overall had a great experience.

Recommended: Yes

Best value and great service

Recommended: Yes

Good value and a very professional service!

I was pleased to find that the staff are professional and courteous. The location is very accessible from the I-78 freeway and i easy to find. I was also happy with how clean and well maintained the storage units are as well as the entire complex. After looking at other places online, i can say that, StaxUp Storage is your best option.

Recommended: Yes

Easy to pre book on line, walk in and quickly see and obtain unit. Staff helpful and thorough!

Recommended: Yes

Excellent customer service!

Recommended: Yes

The staff there was very accommodating to my situation and worked with me to get the storage unit. The space was exactly what I thought I needed, and the staff made sure I was welcomed. They explained the contract very specifically, and I could not have made a better choice for storing my stuff from my house.

Recommended: Yes

Very positive. Great customer services and nice facility

Recommended: Yes

Great place, Great staff.

Valencia helped me with a move-in to a 5x5 and was terrific. The place is easily accessible from the I-15, clean and easy to unload from your vehicle. Highly recommend it.

Recommended: Yes

Brandy at the front desk was great. She is very friendly and helped me with all my questions with options for me to choose from. Great employee!!!

Recommended: Yes

Awsome Service..!

it was awsome, they really help me with what I needed. The girl there help me and walk me trough and showed me the units first. This is m first time renting a unit to keep my stuff. So she made me feel very comfortable. And when I needed a bigger unit, she was there for me as well, no problem I had a new unit in minutes.

Recommended: Yes

a few points, the price will jump which was not mentioned on the internet search site. also, its not 247

Recommended: Yes

Reasonably priced, clean, long hours of access, friendly people, good location.

We needed storage with a convenient location, storage on the first floor, clean, - you know - everything and cheap. :-) Totally surprising we did. Pricing was reasonable, the units are sparkling clean, all are on the ground level with roll up doors - yea!! Night and day difference from our first storage experience. Oh long access hours too and not far from the 78. I'm very pleased. Wonderful to find a place that fits your needs and management with a sense of humor

Recommended: Yes

it was great, they really accommodated my needs; which were highly unusual under the circumstances that i was at work, and i was paying for the storage unit and my boyfriend was moving everything in. BUT, they did demand that i purchase theyre onsite lock. Which I felt as if it could jeaprodize the security of my things. I would perfer to purchase my own lock, by choice. To give me the peace of mind I need in storing my belongings at your location.

Recommended: Yes

Nice facility

The guy working was very nice, had 2 beagles running around with him. Overall good experience.

Recommended: Yes

Recommended: Yes

Recommended: Yes

Recommended: Yes

Great experience here. Facilities are super clean and easy to access and staff was accommodating and helpful. Better rates than any unit I'd seen.

Recommended: Yes