Linda Browning
Aug 17, 2024
Staff is awesome!
Had a problem with the code on my app. The Teresa fixed it right away and was super helpful! She's Awesome!
Recommended: Yes
Olesya
Jun 28, 2024
Horrible condition of the unit. No response from the office.
Horrible condition of the unit. No response from the office.
Recommended: No
raffi sevlian
Feb 28, 2021
it's fine, the door for the storage is of poor quality and got off rail
it's fine, the door for the storage is of poor quality and got off rail
Recommended: Yes
Bill Quinteros
Jul 15, 2020
Move out in a hurry
This location has a great employees, very helpful and accommodating.
I give them a big thank you
Recommended: Yes
AL
Jul 07, 2020
Great experience!
Nicole was a pleasure to work with! She is very efficient and kind and clearly knows what she's doing. I greatly appreciated her keeping me updated on availability before I was able to secure a unit.
Recommended: Yes
Robert Barnes
May 26, 2020
So far so good the employees were nice
So far so good the employees were nice
Recommended: Yes
Elliot Franks
May 16, 2020
Excellent experience
Prompt, attentive service. Affordable rent. Clean, secure premises.
Thank you.
Recommended: Yes
Admam
Mar 24, 2020
Good Space and location
Good check in service and attention to customer during check in process. BUT they are totally inflexible when it comes to changing/modifying AFTER, even if you notify WITHIN 24 hours. I tried to get a different (more expensive) unit, for a longer rental period and they “couldn’t revise the contract without a paying penalty — even within 24 hours.” That is sad and counter productive. Businesses that are not flexible will not survive. It was disappointing and left a sour taste on the whole process. Other than that, excellent location, space. Not entirely sure i would recommend unless they demonstrate some kind of attempt to rectify.
Recommended: Yes
Lori
Feb 12, 2020
Very responsive!
Very professional and friendly staff! They were very quick to respond to internet inquiry and followed up with check in calls. Pleasure to work with them!
Recommended: Yes
Tom
Feb 11, 2020
Cart access in B building ridiculous
If I had known I had to leave my license to drag carts back and forth every time I never would have signed up. Great place in every other way, great people and facility and pricing. The cart thing sucks!
Recommended: Yes
Sandra M
Aug 20, 2019
The rental set up and the lock sale...
The rental set up and the lock sale went fine. No problem obtaining the company trolleys. I had some issues calling to say my renter's insurance will cover my storage. I did not feel the person who answered was very understanding and a little rude.
Recommended: Yes
Cliff Servetti
Jul 15, 2019
Very nice experience
The whole experience was very nice and business like
Recommended: Yes
Tiana Vialau
Jun 19, 2019
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Recommended: Yes
Gloria Patane
May 31, 2019
I already filled something out
I already filled something out, this is the second survey. Too much.
Recommended: Yes
ANITA
May 06, 2019
I love my storage space and drive up...
I love my storage space and drive up convenience, although pricey. Would like a second one on ground outside level, but don't need one quite so big. seems you only have the larger sizes. I am a bit alarmed at how many times I have come to the open gate when it is not locked and there is no attendant in the office. It appears to be in flux - remodel? or relocation. Had to come 3 different times to pay my next two months - attendant not in temp office - waited 45 min one time. Other people also waiting for long periods with me. I hope all of this is temporary. The office staff have previously been very responsive. I love my space!
Recommended: Yes
Margaret Williams
Oct 11, 2018
Worked out perfectly
Worked out perfectly
Recommended: Yes
Anne Lindeen
Sep 15, 2018
I have been with Public Storage for a...
I have been with Public Storage for a number of years. I have not had any problems with the staff nor the unit.
Recommended: Yes
Emmanuel Valenciano
Aug 23, 2018
Good service and explains very well...
Good service and explains very well regarding payment,insurance and time you are allowed to move your stuff.
Recommended: Yes
Barbara E.
Aug 14, 2018
Great storage facility
Easy to create an online account and reservation. Great location, clean well kept property, very friendly and helpful staff!!
Recommended: Yes
Jim Davis
May 07, 2018
Pretty easy
Pretty easy. Manager was very nice and knowledgeable. Very comitted to the upsell. Nice enough unit.
Recommended: Yes
Mamatha
Apr 07, 2018
Great customer service
Great team. Thanks for your help
Recommended: Yes
Peter Snodgrass
Mar 28, 2018
Went to the storage facility on 2-26-18...
Went to the storage facility on 2-26-18 at about 6:30 am. I tried to log into the gate and the gate wouldn't open as someone apparently tried to mess with the system. I called the 800 number and they were no help. I had driven 2 1/2 hours and was frustrated. A young man was able to hop the fence and log out of the compound so we could drive in. Very frustrated.
Recommended: No
Tomato Sauce
Apr 26, 2017
wonderful location. great professional serivce and handled with pride
Recommended: Yes
Miss Davis
Mar 21, 2017
I was in a rush looking for storage & Chris was very helpful & knowledgeable. Thanks Public Storage!
Recommended: Yes
Kendra Campbell
Jan 31, 2017
Very clean and the people that work there are always very nice and knowledgeable. Prices are a little high but i expected that since the building is climate control
Recommended: Yes
kun jo7
Nov 06, 2016
Theresa helped me and wow! She's awesome! The experience was smooth (even though its pain to move stuff...) and uneventfu. She definitely went above and beyond to make it smooth, and easy. Thanks Theresa!
Recommended: Yes
Pradeep B
May 10, 2016
Easy online booking. Helpful staff.
I was using the unit within an hour of booking.
Recommended: Yes
Donna Fedor
Mar 21, 2015
Great customer service, clean units
Renee was fabulous, I needed a space within 2 days and we found a great solution.
Recommended: Yes
Gabe
Feb 17, 2015
Awesome facility and staff.
Only been using this unit for about two weeks, but the staff is amazing. They kept in touch with me when rates dropped before I signed a unit lease. They are always helpful when I go in. The facility is super clean, and climate controlled, which was huge for me. I'd highly recommend this storage building.
Recommended: Yes
Tina Mancebo
May 08, 2014
Nice, friendly, knowledgable
While I liked the facility and the people the corporate policies on moving from one space to another and not getting the lowest price or having to pay admin fees again was disappointing. That kind of stuff leaves a bad taste in your mouth. Not sure I would use you again.
Recommended: Yes
Irene Picazo
Mar 22, 2014
I appreciate all public storage offers.
Anytime I need the use of extra storage space I've always used Public Storage. I trust the security it brings me. The hours are different depending on location, which can take some getting use to. I believe they should all stay open until at least 9pm. Some of us work late hrs & need more time. Meanwhile the cleanliness & efficient service surpasses any doubt. I will always use & recommend Public Storage. Thank you Irene
Recommended: Yes
