Mary Morgan
Aug 26, 2020
Ramon was a great listener
Ramon was a great listener! He was patient and kind.
Recommended: Yes
linda thorson
Aug 14, 2020
Ramone (20421)
Ramone, in the office, (20421) was pleasant and efficient. The storage unit was clean and easily accessible. I have used this facility on Merrydale in San Rafael 4 times now. I feel that my items are safe for the transition window that I'm in each time. I would recommend this facility.
Recommended: Yes
sean baity
Apr 26, 2020
Vety quick, very professional
Had a great time moving in yesterday. Paperwork took 10 minutes, unit was as described, value great, service top notch.
Recommended: Yes
Jeremy
Apr 20, 2020
Clean and safe
The person that day was really helpful and left me happy!
Recommended: Yes
James Stambolis
Mar 09, 2020
Great Option for Temporary Storage
We signed up for a Public Storage unit online and got a very good price. When we went to the facility, the staff was helpful and courteous and explained everything. We were allowed to see the unit before we signed. The facility is clean and well lit. So far, so good.
Recommended: Yes
Christine Linguanti
Feb 14, 2020
The manager
The manager, Ramon is great. Knowledgeable, friendly and calm! Moving is so stressful! He was very patient with all my questions.
Recommended: Yes
Megan autumn
Sep 30, 2019
Good storage facility and customer...
Good storage facility and customer service
Recommended: Yes
Josh Gibson
Jul 30, 2019
Ramon did a great and efficient job...
Ramon did a great and efficient job with my move in!
Recommended: Yes
Cindy Hansen
Nov 16, 2018
the Manager was very helpful and the...
the Manager was very helpful and the grounds clean and safe
Recommended: Yes
Fernando Albandoz
Nov 15, 2018
Ramone was great and helped me get what...
Ramone was great and helped me get what I was looking for.
Recommended: Yes
Cynthia Bader
Nov 14, 2018
You did what your competitor could not.
I called your competitor first and got absolutely NO help with determining the size of storage container I needed. When I got on the phone with Public Storage the first thing you said to me was exactly what I'd been trying to get Heirloom to help me with. It was so refreshing! My dealings with the local Public Storage manager were great; he is friendly and professional and very helpful.
Recommended: Yes
New tenant
Nov 03, 2017
Satisfied.
Nice, very helpful and responsive manager. Unit was clean and had light.
Recommended: Yes
Kelley Munoz
May 13, 2017
Very good experience. Lisa at the front desk was very helpful! She also made sure we had everything we needed to make our move. Thank you, Lisa
Recommended: Yes
Mike Rupers
May 09, 2017
Marshall went out of his way to make sure my storage unit was credited for 29 unused days. Very helpful as well during our move. Good place run by good people.
Recommended: Yes
Julie Bentley
May 02, 2017
Marshel was very accommodating and gave us great customer service for our needs!
Recommended: Yes
moneyscott25
Apr 20, 2017
Public storage in SAN Rafael is great. My stuff was safe and dry and marshel was awesome.
Recommended: Yes
Rob Epstein
Mar 02, 2017
This Public Storage facility was terrific and suited our needs perfectly as a temporary storage facility. Marshall and Lisa were both very helpful and courteous. They even would make a courtesy call to make sure that we were not charged a late fee. Thank you!
Recommended: Yes
Mike Samuels
Nov 23, 2016
easy to set up, easy to use.
Needed a storage space for kids stuff that they want to keep but don't have room. And other items too. Manager is really on the ball and made things really easy to set up and personally showed me all the ins and outs, from setting up my account to showing me the space. Have made first trip there and all worked as planned.
Recommended: Yes
Julie
Feb 18, 2015
Thank you
My experience with Public Storage has been a breeze, thanks in particular to Tamika, the manager. She ensured that all of my move in needs were met and that I understood how Public Storage operated to get the best use out of my unit. I am extremely grateful to her, her customer service skills are top notch.
Recommended: Yes
