Mini U Storage - Dyer Road

Professional experience

This is the third time that I have rented with Mini U Storage. I have had a good experience with them Everytime.

Recommended: Yes

Great facility and service

Very easy rental, met all our storage needs at the best price! Service was great!

Recommended: Yes

Review

Jorge was great! He was very helpful.

Recommended: Yes

Smooth and accommodating experience.

Sign-up & move-in day went smoothly. The couple who run the facility were very accommodating. Thank you to both. Wish I had written your names down now, so I could make this more personal. This is an older facility, but should work for my needs because it was affordable.

Recommended: Yes

Excellent customer service

Very helpful team, helped me in choosing the right storage size.

Recommended: Yes

Awesome people

They hooked my up and had amazing customer service definitely made me feel better about getting a storage unit

Recommended: Yes

Awesome service.

Always as exceptional and safe

Recommended: Yes

Good help

Good for all my storage needs.

Recommended: Yes

Very convenient

It was a pretty easy move, no hassle, quick and it is what I need it..

Recommended: Yes

A smile makes a difference

In my opinion, (more often than not) a person finds themselves at a facility such as this, storing away personal property, as the result of something negative that has happened. ( ie: having to downsize, eviction, death of a loved one etc.) Just having to move, in general sucks . My situation included. I say all that ... to say this: It was so refreshing to walk into the door here and be greeted by the sweetest couple. Carol and Kevin, i think are their names. They were so kind and helpful. They helped me find the unit i needed, the packing supplies, and even reserved their moving truck for me. And when i asked to switch to a different unit , they went out of their way to make it happen.I truly appreciate the understanding Carol has. I love their energy. The employees are usually smiling. I could tell that they were actually glad to help. They gave me the feeling like we were friends as well as being professional. This place was a wreck 2 years ago and in a month or 2 they have really improved the entire place. It was a great experience in an otherwise trying time for me. Thank you so much ! *****

Recommended: Yes

it's worth it

I would give it 5 stars if it was cleaner. there was no light bulb in my storage so i had to buy one. I have to mention there is no climate control in these storage-units.

Recommended: Yes

Feel very comfortable leaving my things there

The couple in charge were so friendly and helpful. They are really on top of things.

Recommended: Yes

Overall Great Experience

I reserved a unit online. Checkin was very easy and the staff were INCREDIBLY helpful. They were friendly and answered all my questions. The facility was very clean and well maintained. It is also very easy to access and seemed safe.

Recommended: Yes

Nice straight forward experience

This is a basic facility which is what we needed. Easy drive up access for easy unloading.

Recommended: Yes

Great place, great customer service

Great place, great customer service

Recommended: Yes

Very helpful

Good customer servive got my unit really quick.

Recommended: Yes

Excellent customer service.

Great customer service service I will recommend anyone to visit the facility before renting at any other facility.

Recommended: Yes

Excellent customer service.

The new couple made it so easy to rent a unit they are very professional, fast and courteous. Very helpful with the use of their moving truck. I will highly recommend anyone to visit and rent a storage unit from them.

Recommended: Yes

Jeff was great

Friendly and easy to get set up

Recommended: Yes

Excellent

Excellent customer service. Customer service is excellent. Response was adequate ,timely and accurate.

Recommended: Yes

Expect the unexpected

Loved how in a short matter of time I was helped out with a unit here. I know I won't regret moving my belongings hereЁЯШЙ

Recommended: Yes

Unethical business practices.

After 3yrs there w/o ever even a day late w/ my payment they raised my rent by 50% w/o even calling me. $77. to $118. Crooks.

Recommended: No

Highly recommend!

Easy process from start to finish! The staff is friendly, helpful and professional and the facility is centrally located. Reasonable prices for the spaces which was the best factor!

Recommended: Yes

They are a great storage company

They were very helpful and the storage unit was very clean they went out of their way to help with us moving in very nice people.

Recommended: Yes

Amazing management

I moved my daughter into a unit last week. The manager Joan was amazing and so helpful! I would definitely recommend this storage facility. Thank you Joan!

Recommended: Yes

Excellent people service.

They treated me like family. I felt very comfortable. With the storage unit, and with their kindness.

Recommended: Yes

Recommend

Awesome customer service!!!!!!

Recommended: Yes

Excellent!!

Connie, the receptionist was very helpful, friendly & processed the paperwork promptly. ЁЯША

Recommended: Yes

Friendly Staff

This is a great local self storage option. Good prices. friendly and helpful staff. Decent hours. Secure and safe. Well trafficked but not too crowded.

Recommended: Yes

Great price and friendly service

The managers of this facility are hard working individuals with a great attitude. I've never rented a storage unit before and they made the whole process straight forward and simple.

Recommended: Yes

Professional

DAVID IS VERY HELPFUL ANSWERING AL MY QUESTIONS.

Recommended: Yes

Awesome customer service

Awesome customer service! Great place!

Recommended: Yes

Helpful staff

Staff were very helpful, informative and professional. They made sure that storage was clean before I started moving in stuff.

Recommended: Yes

Friendly, safe, well-maintained

Super friendly and attentive owners, made me feel welcome since check in and move in day. Looking forward to using this space.

Recommended: Yes

Five star customer service!

Mike and Joan are so nice and helpful. The move in was quick and easy and the price is in beatable.

Recommended: Yes

Awesome service and great pricing

The couple who manage this unit are absolutely wonderful, knowledgeable, and helpful. The unit itself gives a ton of space for the price, and is nice and clean.

Recommended: Yes

Joan and Michael are AWESOME!

Great prices, friendly and helpful service, and straightforward procedure. This was my first time ever renting a storage space and as long as I need one I'll come here! Highly recommended to everyone.

Recommended: Yes

Units are Cargo containers modified to have rooms but no lights.

The personnel was friendly. Units are Cargo containers modified to have rooms in specific sizes not bad. Only issue no lights in the modules. Other than that clean secured facility.

Recommended: Yes

Very good

It definitely was a nice experience to deal with the people at the office which it's really wierd, the building is kind of old but it works just fine I do like the wide courtain doors better, but I will survive.

Recommended: Yes

Great storage

The managers are awesome and the place is is clean and secure

Recommended: Yes

Great Storage Unit

Very clean, easily accessible.

Recommended: Yes

Old facility, but nice

This is a bit of an older facility, compared to many other storage complexes. The staff there is super helpful. The couple who live above the office, and manage the facility are super nice. The conditions for renting out their truck for move-in are a bit weird, so you might want to think about using your own truck. Not a free truck rental. Otherwise, it's a pretty decent place

Recommended: Yes

Great

Mike and Joan are superior. They made me feel like family.

Recommended: Yes

Great storage facility

Joan was amazing. She was very helpful and got me into a perfect storage unit.

Recommended: Yes

Professional, quick, and easy.

The onsite managers were courteous, professional, quick, and they made the entire process as easy as I have ever seen it.

Recommended: Yes

Great pricing, friendly service

I am happy with the facility and treatment I recieved. Very helpful.

Recommended: Yes

Easy access, prompt and friendly attention by staff...

Easy access, prompt and friendly attention by staff... This along with discount on 1st month and free use of truck for move was a real plus!

Recommended: Yes

Hidden Gem

I couldn’t be happier that I found this location. The managers are so nice and friendly and take great care of the place. Everything is clean. The prices are the best around and it’s not that far away from any major street so the accessibility and location isn’t bad either. The house are great too!

Recommended: Yes

I wish it was one big door rather than two doors ,however we made it work.

Super friendly, made to feel at ease.

Recommended: Yes

I am very happy with my storage unit.

This facility has good access and is very organized. I like the security of the facility so far.

Recommended: Yes

Great customer service

Great customer service. Pricing is very reasonable. This is somewhat of an older facility.

Recommended: Yes

Easy fast and priced right

Family run...its great for the cost!!

Recommended: Yes

Good place

Great prices and very close to Costa mesa

Recommended: Yes

What is this

Staff is great! Move in was seamless!

Recommended: Yes

Great Customer Service

We have used several different storage facilities for our business and this is by far the best. The mangers go out of their way to make sure that you have everything that you need and that you are satisfied. I would highly recommend this location!

Recommended: Yes

Easy to set up and clear, and great discounts.

The sizes were slightly smaller than we thought, but the deals were great and it was really easy to move in.

Recommended: Yes

Here's your place- don't be worried!

This place is super clean the staff is very responsive and overall the best price in town. It's not going to deliver big bells and whistles but it does deliver the space you need transparent customer service and the human touch. I'm definitely renting from them again in the future.

Recommended: Yes

Great

Had really good customer service. .. Very helpful

Recommended: Yes

Great customer service

Great customer service, nice and friendly staff

Recommended: Yes

A good place to keep your belongings.

I've had 2 units there for years. Everything has been kept secure and in perfect condition. The staff is great, always helpful and a pleasure to deal with. I wouldn't use any other storage facility.

Recommended: Yes

Amazing

Lowest price in Santa ana! Fast and helpful service with sparefoot! Great staff at mini u storage! They make it easy for you!! Best deal

Recommended: Yes

Nice facility friendly staff

I LOVE the shelves! My tiny unit stores so much more than it would other wise be able to

Recommended: Yes

very accomodating and efficient.

very good service. very efficient and helpful.

Recommended: Yes

I have only been there twice, so I don't have much experience, but from those two times, I can honestly say, it has everything you want and need in a storage facility. It is basic/low tech, but more than secure enough to have no worries. The facility layout is basic, easy to navigate, with every unit having the easiest accessibility possible in storage. You don't have stairs, elevators, or a maze of narrow hallways that are sometimes blocked by other tenants moving in, or out, or cleaning their unit. I haven't seen one piece of trash on the facility grounds, nor have I encountered more than two other renters inside the facility at the same time as me. In a nutshell, CLEAN, QUIET, INEXPENSIVE, and SECURE, with VERY EASY ACCESSIBILITY to every unit. Oh, and the access hours are among the longest in the industry, from 6am until 9pm, 7 days a week.

Recommended: Yes

Better than I could have hoped for!

Facility is easy in, easy out, straightforward layout makes it simple to navigate, very calm, quiet, stress free environment. There was even a nice, sturdy shelving unit, for me to use during my occupancy.

Recommended: Yes

very accomodating and helpful staff

good helpful staff. good pricing. good location

Recommended: Yes

One stop moving and storage

Recommended: Yes

Very helpful staff

Recommended: Yes

Very clean and helpful staff

Convenient location all units are ground level and always clean

Recommended: Yes

Very helpful staff

Clean and secure facility, units are easy to access plus they sell boxes and supplies.

Recommended: Yes

cheap

Cheap rates friendly staff ( a little slow but nice )

Recommended: Yes

EASY

VERY NICE FACILITY! CLEAN QUICK AND CLOSE!

Recommended: Yes

Great customer service, best price for the size of unit

Recommended: Yes

Great rates, convenient, friendly staff

Biggest and cheapest unit I could find!

Recommended: Yes

Very helpful staff and convenient location

Always clean great staff could use additional security like surveillance cameras or better locking doors

Recommended: Yes

The staff was friendly and helpful. They had a variety of unit sizes available. They had a moving truck available which was very convenient. The place was relatively clean. Overall it was a good experience.

Recommended: Yes

Very Personable and Helpful Staff

I got a great deal on this unit for the first month move-in price because I am a AAA member. Ongoing, the price is a little higher than expected for the size of unit, but they do have the convenience of truck rental, inexpensive packing supplies, inexpensive insurance and good access hours. The staff are very personable and helpful. The units are all drive up which make them very convenient. The units are very clean, although I think the area attracts crickets - so these may get in the items stored.

Recommended: Yes

Recommended: No

First Time Customer - Mini U Storage off Dyer Road

Not enough help at the front desk. Very time consuming just to register due to lack of staff. Storage doors are weak and need repairs. The door needs a person to hold in order that it does not fall on someone's head. The price is a bit cheaper than those in the area. You get what you pay for.

Recommended: Yes

Customer service sold it

Great accessable location. Clean and secure facility. However, the customer service is what sold me on the place. The women in the office were very knowledgeable and helpful. When they showed me the unit I was not completely comfortable with where it was locaunit within the facility so the girls chose a different unit for me.

Recommended: Yes

great experience

I was only here for a little less than a month. The unit was perfect for my needs. The office staff was alwayssweet and accommodating. The free use of the rental truck was a great perk. Would definitely recommend this storage facility to anyone.

Recommended: Yes

Very friendly

Very helpful and friendly people to help with all your storage needs

Recommended: Yes

Very pleasant staff, good storage space with shelving - a definite plus

Recommended: Yes

Easy check in. Got my storage in minutes

Recommended: Yes

Decent discounts, very nice workers, clean

There was a mistake on my quoted price, but they honored the lower price I had booked for. They made sure I knew every way I could save some money too. Very clean and easy. Great customer service.

Recommended: Yes

Nice people, older facility, not the most secure.

It'll work for my purpose. Good location but an older facility. Nice front office, and having some upgrades is nice. No power for the overhead light in the space is a negative.

Recommended: Yes

Friendly customer service

Great promotion led me to Mini U. The storage unit was exactly what we needed. The GM and staff are friendly and professional. Thanks!

Recommended: Yes

Loved the service

The employees were friendly, courteous, and honest. Thank you

Recommended: Yes

clean facility helpful staff

Feel great storing my son's college things here. the staff are so friendly and explained options well.

Recommended: Yes

Truck was not full and we were not refunded our gas money

We had a very positive experience here until returning the borrowed truck. The tank had clearly not been full upon rental, since, while the arrow was on the F, it took almost 7 gallons to reach Full after we'd driven only 9 miles. We were refused a refund and told it was our fault for putting too much gas in. We've not heard back from corporate after being told they'd be contacted, will update review if this changes.

Recommended: No

PLEASENT

Recommended: Yes

The attendant was very friendly, informative, and accommodating. In the end, I got a great deal!! The only issue was that it was extremely difficult to drive to the unit because of the huge boat parked along the path.

Recommended: Yes

Recommended: Yes

The office manager is awesome.

This is a nice facility. I will be staying a while. The only thing is I wish there was lighting in the units.

Recommended: Yes

Love the accessibility. All ground floor units.

Will be moving my large unit contents soon to this location.

Recommended: Yes

Recommended: Yes

very helpful

The workers here are very nice and helpful. My reservation was lost but Charlie was able to still give me the online price I booked. When my lock broke, one of the attendants was able to get the lock off and gave me a brand new one. I highly recommend Mini U storage on Dyer!

Recommended: Yes

Very good location

Location is close to 55 and 5 freeways. Easy to get to from Irvine/Tustin, Costa Mesa or Santa Ana. Security is adequate with fire extinguishers installed alongside storage units.

Recommended: Yes

Very nice very professional. Reserved a unit that was too small and the staff helped me out and showed me other larger units that were available

Recommended: Yes

Excellent service!!

The office staff is very friendly and helpful in getting rental paperwork completed. Additional 10% discount available to senior and military personnel which is great. Access hours are very good compared to other places. A.

Recommended: Yes

Extremely Helpful!!

Sparefoot saved us $75 on a unit here! It was amazing. The staff is very friendly & helpful. We had a tour & booked our unit right away. It was an extremely fast process & we did it all in one day (got our stuff moved in). If you are looking to rent the truck (they only have one) reserve it early. We wanted to use it the same day but it was reserved 3 days in advance.

Recommended: Yes

In my opinion, the managers at this facility are what makes this facility great. They're always on top of things and are more than willing to take an extra step to help you out regardless of your situation.

Recommended: Yes

Staff was very personable, quick to help. Easy in, easy out. Having free use of the moving truck was great!

Recommended: Yes

They make you feel like family there!

Kay and John are great! Always pleasant and willing to help when needed. Love the gate hours open from 6am to 9pm!

Recommended: Yes

AMAZING!!

Recommended: Yes

I mostly dealt with Ms. Connie and got nothing but great help and kindness from her and anyone associated w/ this facility. MGR

Recommended: Yes

Kay, John and Connie are great. Very nice experience. Will rent here again.

Recommended: Yes

Al and I have been back 3 times for the last 10 years! They have great customer service and not one complaint!

Recommended: Yes

Recommended: Yes

Recommended: Yes

Recommended: Yes

My experience is a mix of feelings because I had to contract the storage online then relying on a friend to move my things and then another friend to take over the contract for me. But the experience is positive, I can control my bills online and this make me happy.

Recommended: Yes

Wonderful! Kay is the Best!!

Recommended: Yes

Friendly staff. Kay was very helpful and answerwd my questions.

Recommended: Yes

Very good staff is experienced and helpful

Recommended: Yes

Great! :)

Recommended: Yes

Very nice

Recommended: Yes

Wonderful, employees are always pleasant helpful and courteous along with a professional manner.

Recommended: Yes

Recommended: Yes

Great customer service. Thanks Kay.

Recommended: Yes

I had a wonderful experience at your Santa Ana facility. Every one is always so kind and helpful.

Recommended: Yes

Connie is excellent! Great customer service is very patient.I love my experience at Mini U Storage.

Recommended: Yes

Wonderful! Very friendly and great assistance!

Recommended: Yes

The best! Very courteous,prompt,knowledgeable and thorough!!

Recommended: Yes

Perfect!

Recommended: Yes

Customer and price were outstanding!

Recommended: Yes

Very pleasant. Connie was fantastic. Great customer service.

Recommended: Yes

Very good!!

Recommended: Yes

Kay is very pleasant to deal with. It was her day off but it was very busy that she end up helping.

Recommended: Yes

Excellent customer service! So friendly & helpful

Recommended: Yes

Recommended: Yes

Excellent! Connie great customer service.

Recommended: Yes

It was great!

Recommended: Yes

I really enjoyed having met Kay. I would definetly rent here again :)

Recommended: Yes

The office staff is very nice and helpful

Recommended: Yes