Tracy Mafi
Jun 12, 2023
Impeccably Clean Facility
I have never seen a storage unit facility that is high-class at the greatest value. The staff was courteous and fast to check me in - less than 10 minutes. My moving truck was waiting outside. I am paying for their time on the clock. They were efficient and absolutely effective in getting me in a better unit than I had booked. Walked me to the unit, helped guide the moving truck in and showed them where the delivery door was. The hallways are super clean and well lit. Five star review for their team.
Recommended: Yes
John Crowell
Nov 06, 2022
Friendly and Supportive Staff!
Friendly, professional, efficient professional staff with a supportive Customer Focus. Glad that I found this location for my storage needs.
Recommended: Yes
Noemi Basquez
Oct 23, 2022
Storage facility worked out great
Location is great needs more moving carts only 2 for the entire facility
Recommended: Yes
Donald W Dominguez
Oct 12, 2022
Exceptional Experience
The young lady who helped me was very professional and efficient. The facility is very easy to navigate in and out and very secure.
Recommended: Yes
Mathew
Aug 10, 2022
Seamless, Efficient and Clean.
gate access makes it seamless. Also, very high vertical space allows for more room. Great place.
Recommended: Yes
Travis
Mar 24, 2021
Overall good experience
It was easy to find and easy to access my unit
Recommended: Yes
Huzefa Firoz Bagdadi
Feb 24, 2021
I am Happy
Katie and and the other guys helped me with the formality. they both were polite and ready to assist. i don't remember the guys name. Appreciate his work . Katie was helping him as well in getting us all set with the storage. Both are welcoming
Recommended: Yes
Elizabeth
Feb 18, 2021
Discounts should be offered to return customers
Hours should be extended and there should be incentives and discounts for referrals and repeat customers
Recommended: Yes
Mario Lopezrecinos
Feb 11, 2021
Good place to move and keep your goods secure
I will give it a ten good place to store your goods. We’re accessible from the freeway and we’ll lighten
Recommended: Yes
Jose Romero
Jul 21, 2020
Good service
Good service
Recommended: Yes
Francis
May 12, 2020
I am a return Public Storage customer
I am a return Public Storage customer. My visit to this new location was fast and easy. My previous account was found and updated. My agent promptly showed my rental unit and I was ready to load. Keep your lock from previous use. No need to spend additional money again. Covid-19 rules are straight forward to work with.
Recommended: Yes
Debbie
Apr 17, 2020
Best Storage Deal in O.C.
We received excellent customer service, quick, friendly & very helpful. The facility is very clean & organized with easy access to our storage area. The price is the best I found in O.C. I would highly recommend this facility to anyone that wants a great deal to store their treasures.
Recommended: Yes
Matthew Shafer
Apr 15, 2020
Great location.
Large facility, clean and convenient location. I do wish they were open.on weekends until 6 PM. So far I’m satisfied. I am concerned after reading reviews that CORP. will increase my lease rate after only six months. Local manager said it will increase at six months but the amount of the increase comes from CORP. I would be interested in a long-term ”locked” rate vs. bring forced to move because the rates increase too quickly and too much.
Recommended: Yes
Debbie
Apr 09, 2020
Excellent Unit, Cust. Srvc & Price - Highly Recommended!
Staff was very helpful & friendly. The facility was clean. We got a great deal with Excellent Customer Service, good clean unit & great price. Mikaela & Jim were both very helpful. Mikaela went out of her way to help us. I highly recommend this facility!
Recommended: Yes
Kyle
Mar 31, 2020
Check reviews before going anywhere else!
John was fantastic, got me exactly the right size storage for what I needed and even went and swept it out for me before I moved in. I'm glad I checked reviews before choosing any other company
Recommended: Yes
橡浩
Mar 23, 2020
great facility
clean facility and staff was vey friendly
Recommended: Yes
Ronald
Feb 24, 2020
Great customer service
Was looking for a storage were a commercial truck with 28 foot trailer could get into have access to a 10x20 storage. After many phone calls and checking out different locations.
This location actually did have the access as I was told on the phone.
Again great customer service.
Recommended: Yes
Jason Rice
Feb 14, 2020
Great customer service
Great customer service. Jeff helped us very well.
Recommended: Yes
Antonio Ortiz
Feb 04, 2020
Excellent service
Excellent service. Manager has a PR ( public relation). Very good service.
Recommended: Yes
William Sanchez
Sep 11, 2019
Almost closing late Friday I needed a...
Almost closing late Friday I needed a storage looked up online and POW reserv signed in bough a few boxes loaded my storage up and on my way . Can't get better than that . And friendly staff on premise
Recommended: Yes
Jose Montes
Jul 22, 2019
Exelente
Exelente personas
Recommended: Yes
William Sumner
Jul 01, 2019
review
The employees were very helpful . although the unit should be swept out before renting .
Recommended: Yes
Tim Lombardi
Jun 28, 2019
I completed a review yesterday
I completed a review yesterday. Why am I being asked for another today?
Recommended: Yes
Alicia
Jun 12, 2019
Great attention and the lady take my...
Great attention and the lady take my contract was very helpful.
Recommended: Yes
Connie Wintink
Jun 10, 2019
Super fast check-in and very helpful...
Super fast check-in and very helpful and courteous staff!
Recommended: Yes
Derwin Roberson
Jun 04, 2019
Great
Great an helpful
Recommended: Yes
Anonym
May 20, 2019
The service and locations were good and...
The service and locations were good and gave a fine impression. However, I was severely disappointed when I was informed, on the day of move in, that I'd have to pay for insurance AND the lock and key. This was NOT a part of the 24$ move in fee, which was the only fee that was informed about in my emails. The extra payment came a surprise to me, which damaged my impression of the deal hugely.
Recommended: Yes
Cheyenne Mcfarland
Feb 19, 2019
Getting a unit was easy and quick
Getting a unit was easy and quick. Had absolutely no issues and staff was very accommodating when I decided I wanted a larger unit.
Recommended: Yes
Roxana Castro
Oct 29, 2018
Jim was amazing
Jim was amazing! Great customer service, efficient and customer oriented.
Recommended: Yes
Juan Miranda
Oct 29, 2018
Great attitude towards customers!
Great attitude towards customers!
Recommended: Yes
David Fletcher
Sep 21, 2018
The first month was only a dollar...
The first month was only a dollar moving in and afterwards it was very cheap they were there when I needed to storage you into most thank you
Recommended: Yes
Jocelyn Flores
Sep 13, 2018
When I was choosing my storage space...
When I was choosing my storage space the lady was very patient and understanding when it came to what I wanted. Thank you for your time! Very clean and never have had a problem with them.
Recommended: Yes
Steven Smith
Sep 05, 2018
Everything went great
Everything went great. Courteous and friendly staff...
Recommended: Yes
Victoria Malone
Jul 24, 2018
No carts
No carts; possible water/dampness issue; no unit lighting. Excellent customer service by Chris!
Recommended: Yes
Patty R.
May 29, 2018
Great storage facility
Jim was extremely knowledgeable and helpful. He explained all details clearly and helped me decide on the size unit I needed. There was a pricing special which I did receive that helped me immensely with my moving costs. Place is clean and there is always someone on site during business hours.
Recommended: Yes
Brandon A.
May 04, 2018
Amazing staff!
Jim was more than helpful in getting us moved out of a larger unit into a smaller one. Even went above and beyond helping us when the key broke off in the lock! The whole team at this Public Storage is more than courteous and always welcoming.
Recommended: Yes
Synthia Laura Molina
Apr 24, 2018
Surprisingly great pricing from a trusted national brand!
I was delighted with a great, competitive price for a 10'x15' interior A/C unit.
Recommended: Yes
Luis Arteaga
Apr 05, 2018
Public storage
It was easy, affordable and near by .
Recommended: Yes
Dennis Alexander
Jan 10, 2018
The reservation online was simple
The reservation online was simple, I would say that I received a call EVERYDAY up to the day of move in that was quite irritating. I had the reservation I did not need to be called everyday to be reminded or asked what day time I was coming in. I was taken from my busy work schedule to have to take these calls. I did not appreciate that. Otherwise, everything else was fine. Let's just hope the rates stay reasonable.
Recommended: Yes
Karen Medrano
Aug 15, 2017
Great Staff...
This place is clean and the staff is always friendly, always helpful, and yes I would absolutely recommend this location. Israel and Patrick are the bes!!!
Recommended: Yes
Carlos Enrique Jimenez Nunez
May 23, 2017
Laura Brendon And Andre was the best. Very helpful with everything and great customer service and all with a smile!!! Would recommend everyone to this place. Love the staff
Recommended: Yes
Dallas Guiher
Feb 22, 2017
Awsome service
Great service
Recommended: Yes
Norma Bernave
Jan 25, 2017
very pleased!!!?????
they are very helpful!
Recommended: Yes
Kristen York
Jan 13, 2017
Amazing service! I arrived at this Public Storage location urgently looking for a new storage unit. Andre got me in exactly what I needed within minutes. He was so nice and knowledgeable! The location is clean and I feel safe!
Recommended: Yes
Sergio Miranda
Oct 04, 2016
Excellence
Thank you for having an amazing crew(Charlotte) and Manage (Tim) that helps you not only by saving you money but also on recommending the right unit according to what you need to store. If you love to be treated as a human being for who you are; come here at this specific location. I strongly recommend it.
Recommended: Yes
Lovemy5
Mar 15, 2016
潇摯
Everything is great expect for the hours
Recommended: Yes
Tracey Conlogue
Mar 01, 2016
Excellent Staff and Facilities
Great location and staff.
Recommended: Yes
Enrique Cervantes
Apr 14, 2015
Amazing
Great service and excellent staff.
Recommended: Yes
Paul Krzysiak
Dec 17, 2014
what more could you ask for?
Clean, nice, secure, affordable.
Recommended: Yes
Paul Nguyen
Sep 22, 2014
Great service, great value
They staff made it so easy to set up and account and begin moving in. Moving out was also a breeze. If I ever need storage needs in the future, I definitely will use this facility again
Recommended: Yes
Deborah Lafleur
Jun 03, 2014
pleasantly surprised
I was pleasantly surprised with the helpfulness I received not once but twice. All representatives I spoke with were tremendously patient and extremely tolerant with me and my enormous amount of questions.
Recommended: Yes
Sandra Richardson
Jun 03, 2014
Excellent service by friendly, helpful people.
I'm very happy with the facility, the cleanliness, the location, the climate control and the people.
Recommended: Yes
