Public Storage - Santa Ana - 400 S Grand Ave

400 S Grand Ave
Santa Ana, CA 92705
25 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$61.00 - $488.00
Available Units: Show All
4' x 6' Unit

Swing door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $68.00
per month
$90.00
No CC Required
Reserve
5' x 5' Unit

Roll up door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $61.00
per month
$81.00
No CC Required
Reserve
5' x 6' Unit

Swing door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $72.00
per month
$96.00
No CC Required
Reserve
5' x 10' Unit

Swing door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $74.00
per month
$98.00
No CC Required
Reserve
5' x 10' Unit

Roll up door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $88.00
per month
$117.00
No CC Required
Reserve
10' x 5' Unit

Swing door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $88.00
per month
$117.00
No CC Required
Reserve
5' x 15' Unit

Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $135.00
per month
$180.00
No CC Required
Reserve
8' x 10' Unit

Roll up door, Floor 1, Drive up, Outdoor access

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $157.00
per month
$210.00
No CC Required
Reserve
10' x 8' Unit

Roll up door, Floor 1, Drive up, Outdoor access

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $161.00
per month
$214.00
No CC Required
Reserve
10' x 10' Unit

Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $139.00
per month
$185.00
No CC Required
Reserve
10' x 10' Unit

Swing door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $155.00
per month
$207.00
No CC Required
Reserve
10' x 10' Unit

Roll up door, Floor 1, Drive up, Outdoor access

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $185.00
per month
$247.00
No CC Required
Reserve
15' x 10' Unit

Roll up door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $171.00
per month
$228.00
No CC Required
Reserve
10' x 15' Unit

Swing door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $175.00
per month
$233.00
No CC Required
Reserve
10' x 15' Unit

Roll up door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $179.00
per month
$238.00
No CC Required
Reserve
10' x 15' Unit

Roll up door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $194.00
per month
$259.00
No CC Required
Reserve
10' x 20' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $291.00
per month
$387.00
No CC Required
Reserve
10' x 25' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $354.00
per month
$471.00
No CC Required
Reserve
10' x 30' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

2nd Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $408.00
per month
$543.00
No CC Required
Reserve
10' x 30' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $488.00
per month
$651.00
No CC Required
Reserve

About

Features

  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - Santa Ana - 400 S Grand Ave at 400 S Grand Ave?
On a scale of 1-5 the Public Storage - Santa Ana - 400 S Grand Ave at 400 S Grand Ave receives 4 out of 5 stars based on 25 reviews.
Does Public Storage - Santa Ana - 400 S Grand Ave at 400 S Grand Ave offer climate Control Storage?
No there aren’t any options for climate control storage units at the Public Storage - Santa Ana - 400 S Grand Ave at 400 S Grand Ave.
What is the cheapest storage unit option at the Public Storage - Santa Ana - 400 S Grand Ave at 400 S Grand Ave?
The cheapest storage unit option is $61.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open SUN 6:00 AM - 5:00 PM, MON-FRI 6:00 AM - 6:00 PM, SAT 6:00 AM - 5:00 PM
Is the Public Storage - Santa Ana - 400 S Grand Ave fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - Santa Ana - 400 S Grand Ave?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - Santa Ana - 400 S Grand Ave?
Yes, there are moving supplies available for sale at Public Storage - Santa Ana - 400 S Grand Ave
What type of payments are accepted at Public Storage - Santa Ana - 400 S Grand Ave?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - Santa Ana - 400 S Grand Ave?
No, handcarts are not available.
Is there a military discount at Public Storage - Santa Ana - 400 S Grand Ave and if so how much?
No.
Is there an elevator at the Public Storage - Santa Ana - 400 S Grand Ave?
No, there isn't an elevator available.

Customer Reviews

4 out of 5 stars - based on 25 reviews
Ziad Ismail Mar 21, 2024

Easy procedure

Liked the security measures in the facility

Recommended: Yes

Chase Jones Mar 17, 2021

Helpful staff.

Everything is easy to get started. Stress free way to get a storage unit same day.

Recommended: Yes

Robin Beck Jan 25, 2021

So far so good.

I like this facility. It's close to home, clean and the price is right. The only thing I would ask is for a rolling cart or something to assist in moving heavy or large items to those back, far away corner units. Besides that, I'm good.

Recommended: Yes

unhappy camper Jan 25, 2021

Prepare for bad attitudes.

They are severerly lacking in customer service skills within management, seem to be on a power trip as well & systemic with all Public Storages. Should probably reassess there HR department hiring process.

Recommended: No

D. Rocket Jan 25, 2021

Horrible Customer service

There customer service is more than lacking in people skills. I think it is a systemic problem within all of Public Storages.

Recommended: No

Cristhian Contreras Sep 21, 2020

Very good service

Very good service

Recommended: Yes

Amie Jul 17, 2020

Great facility

Great facility and staff! Alex was a great help and knew all the information I asked.

Recommended: Yes

Alex Jun 05, 2020

Great!

I'm still very new to the space but it seems to have no flaws at all. Very happy!

Recommended: Yes

Naitze Apr 06, 2020

Great customer service

Great customer service the units where clean

Recommended: Yes

Rene Mendez Jan 03, 2019

Hands down the dopest public storage...

Hands down the dopest public storage today. I really enjoy the customer service .

Recommended: Yes

James Nov 27, 2018

The complex I have a unit in had a fire...

The complex I have a unit in had a fire on 11/20/18. The fire did not affect my unit, but it has limited my access to the unit. I am from out of town and here for work. I use the unit to house tools and supplies for the project and as a place to leave tools when returning home for the weekends. Because the fire happened on the day I was going home for the holiday, I had to get another unit to drop off the tools I had in my possession before flying out. Here it is 11/27/18 and I still have cart tools and materials a significant way, between the unit and where they allow me to park the van. I realize the fire was not the fault of the complex, but I would think they would have offered some accommodations for the inconvenience. I may have to reconsider my options in the future on where my crews and I house material and tools.

Recommended: No

Virginia Leone Jul 11, 2018

Satisfied customer

Ok well your manager Mike was very helpful answered all my questions was courteous professional . Units are clean grounds are well maintained and I feel that my things will be safe and secure and bug free here. Very Happy with the price as well. Generous gate hours that work with my hours too.

Recommended: Yes

John Lim May 15, 2018

Terrible customer service

I was provided a unit that was inaccessible two days following the rental due to paving that was being performed. while this is a very regular maintenance item and i appreciate that the facility is being updated, it was not only extremely inconvenient for me due to the fact that i scheduled to move items into my unit that day but it was additionally a financial burden due to the fact that i hired movers. had i been notified during the rental procedure i would have scheduled accordingly or i would have chosen a different unit that was accessible during that period. when i spoke with the district manager Bilal i was treated as though this was my problem and that he was attempting to help me yet it was very clear to me that he felt that this was my issue and stated that i should have been aware because signs were posted on the facility. clearly i would have made arrangements to move at a different time or choose a different unit on the site or even gone with your competitor that is right across the street. Bilal ultimately credited me with $50 credit however with the movers i am still out of pocket a total of $150 minus the $50 credit that i was provided. At this time, half of my belongings are already in the storage unit and it is even more inconvenient for me to move out because of my work schedule, so ultimately i am going to be a paying customer, however if this is your customer acquisition method I am extremely upset with how you conduct business and i cannot say anything good about your company. i have left multiple messages Bilal's mabager but have not heard back yet to discuss the situation further. Furthermore, I am not one to leave lengthy reviews, if any at all but the way that I was treated leaves me feeling upset and that Bilal was very condescending and unaccomadating to the issue that i was found in due to the oversight of Keith providing me with my unit. John

Recommended: No

Francisco Hernandez Mar 05, 2018

The best experience ever I will...

The best experience ever I will definitely recommend public storage

Recommended: Yes

Highway 62 Mar 05, 2018

clear and honest sharing of the Ts&Cs

clear and honest sharing of the Ts&Cs, thoughtful advice was provided

Recommended: Yes

Paul Kim Apr 06, 2017

Very friendly staff. I think Keith is the manager. Awesome guy. Always there for me and very courteous.

Recommended: Yes

Danny Pinto Mar 28, 2017

secure storage friendly staff very up front and straight forward limited hours is the downside

Recommended: Yes

Timothy Puebla Mar 20, 2017

Great place to store your stuff there prices are a little high but other than that it's great place with good atmosphere.

Recommended: Yes

Daniel Sanchez Mar 15, 2017

Danny

The space is great and clean and I'm very happy with everything and the customer service.

Recommended: Yes

Maria Gutierrez Mar 15, 2017

Los Extras

todo estuvo bien, pude hacer reservacion de mi storage, por internet, precio competitivo, trato cortez, amable y con rapidez, algunos descuentos, solo recomiendo hablar con el cliente, sobre, los extra costos, antes de ir a firmar un contrato, como ejemplo, el tipo de candado, que tiene la cortina, del storage asignado, en mi caso, yo tenia un candado regular, y no lo pude usar, porque se me asigno un storage, con un tipo de candado diferente, el cual tuve que pagar a un precio mas alto, pues es todo de ahi en fuera , quede muy satisfecha.

Recommended: Yes

TreeTopp B Mar 13, 2017

The people that work here are really nice. Facility is really clean and appears to be well maintained. Depending on the space that you get you might be required to buy a lock and they will charge for insurance if you are not certain if your insurance covers your stuff. So be prepared to spend an additional $11 to $35 dollars above your expected move in fees.

Recommended: Yes

Chris Carter Feb 08, 2017

Everything you would expect from a well run business. Open hours could be earlier and later but overall I was satisfied.

Recommended: Yes

Michele Fritchie Feb 08, 2017

Great place to store stuff!

I appreciate the honesty and kindness of the office crew, who answered my questions and patiently went over everything with me concerning reserving and renting my unit. Thanks a bunch!

Recommended: Yes

Greg L. Jan 04, 2017

Great Experience

Keith made the process very simple and easy. I would definitely recommend family and friends.

Recommended: Yes

Maximo Ramirez Jan 27, 2016

Clean, Safe and Low Price.

Before I decided to rent at PUBLIC STORAGE I check other storage facilities, the price was higher than PS and the people at the front desk were not there during office hours.

Recommended: Yes

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