Signal Hill Self Storage

Good price, nice service, lighting is bad.

Please get the back door operable. And make it easier to open when one has a cart. The uphill push is very difficult.

Recommended: Yes

Total Life Saver!

Spare Foot Self-Storage is a life saver for me! Spacious, clean, and great customer service! I highly recommend them!

Recommended: Yes

Went smooth

It was awesome customer service was great, everything went well. Have everything we need to move our stuff in the unit..

Recommended: Yes

A home for my home

Staff are always helpful and courteous. Renting was fast and easy peasy! Units are clean and secure, with their monitoring system giving me confidence that my items are safe. Very convenient with available carts for transporting in and out. Thank you for safeguarding my storage unit....

Recommended: Yes

Very affordable prices

Found this storage on line and heard about the first month free so I had to

Recommended: Yes

Moving

Chris was super helpful in our move!!!

Recommended: Yes

Everything was great

Everything was great I love it and the people that work there are very nice and polite

Recommended: Yes

Highly recommend

Wish they have promo or discount first Month free or 2months 50% it will help a lot especially this pendemic.

Recommended: Yes

Easy to Book

I needed a storage place in a pinch and Maria was extremely helpful and friendly. She found a bunch of different options for me and gave me a whole tour of the building. It's super easy to access, has dollies for you to use, and the storage units are clean and tidy.

Recommended: Yes

Well, it's my first day, I just had to leave a Review

So far,so good,I needed something here in Long Beach Signal Hill area, and this storage location seems to fit the bill,In more ways than one! And the Last Review was back in 2016.ЁЯЩГЁЯШО

Recommended: Yes

Great place, Great Service

I had to quickly move out of my space. The manager was patience and kind to me. The space was great, clean, and exactly what I needed.

Recommended: Yes

Great service!

Easy clean n friendly! Easy check in process

Recommended: Yes

Helpful staff fine pricing

Fine unit professionally done good customer service

Recommended: Yes

Great facility

Love the storage just wonderful

Recommended: Yes

Quick and easy to attain

10 minutes and I was done, a bit pricey, but overall good

Recommended: Yes

I will recommend for sure

I really like it the customer service

Recommended: Yes

Excellent service

Chris was exceptionally helpful, courteous and professional!

Recommended: Yes

A clean and friendly storage facility

Staff is very cooperative and very polite and friendly.

Recommended: Yes

Limited access hours

Hours are very bad. Closes by 5:45 M-S and evenings are the only free time I have to go to storage. Price is a little high for such limited access and small storage space.

Recommended: Yes

Friendly staff

Friendly people , easy access

Recommended: No

Not fancy but will suffice.

Price is right compared to other storage facilities in the surrounding area. Customer service was lacking on my initial move-in. I waiting in line for a little over 30 minutes as the gentleman behind the counter processed another customer. After having moved all morning, I was tired, smelly and hungry. When it was my turn, there was some difficulty getting everything entered into the system as some software was down. Finally, after everything was entered, the representative had the nerve to ask me if I would wait a bit longer because some other customer (who was nowhere in sight when I arrived) had been waiting a "long time" to make a payment. I thought it was quite rude and I was offended by this suggestion and told the representative so. He didn't send me my access code or any of the documents I signed to my email. It's been 2 weeks and I'm still waiting on my copies. I came back the next day and the store manager gave me a temporary access code and was supposed to send my permanent code to my email but never did.

Recommended: No

They are very accommodating to customer!!

The over all rating, I gave four stars because the restrooms are not convenient. Ôÿ╣´©Å

Recommended: Yes

This facility is close to where I live

I like this because it is close to where I live.

Recommended: Yes

Excellent experience

Good experience, clean , price couls be better but overall its a good storage facility.

Recommended: Yes

Best storage facility that I have ever used!

Overall great service! However, those who answer the phone need to know the email & know how to date receipts

Recommended: Yes

Its ok...short term

The space is fine however the customer service availability is horrendous. They only have 1 person onsite and there have been times when I have been there waiting for over an hour for someone to unlock the door for access.

Recommended: No

Clean units, Friendly and helpful staff

SH Storage is a very clean facility. The staff is friendly, knowledgeable and forthcoming. Be Warned: They are switching to a new locking system for the units which uses a specialized lock that you must purchase from them ($20). This means you can no longer use your own lock. Otherwise all is great with Signal Hill Storage.

Recommended: Yes

Clean facility and friendly workers

The facility was clean. The check in process is a bit lengthy

Recommended: Yes

You get what you pay for

Seems a little unsafe and the carts are not accessible to move your stuff. One elevator and you have to offer a DL to use there cart if they are in the office.

Recommended: No

Awesome customer service

This facility is great. customer service is great, but they need more than 1 person working at a time. Short staffed sonwait times get long.

Recommended: Yes

Alisha was so very helpful.

I like my little space new area. I found it pretty easy to get to from back as well.

Recommended: Yes

easy access, friendly staff and the cleanest storage in LB

I have been there for 4 months, of all the storage units I have had, by far Signal Hill storage has been the best

Recommended: Yes

I wouldn't recommend this to a friend due to the prices & limited space.

Though there are improvements being made, I think they could have more equipment or a better loading/unloading area to help get stuff in and out

Recommended: Yes

Expensive but clean for the most part.

The floors were very dirty of the unit I rented. Other than that the staff was friendly and helpful, I'm not sure how secure the place is considering anyone can walk in during business hours.

Recommended: Yes

Great Storage Facility!

Great customer service when we first got the storage unit, they went through everything and gave us a tour. Haven't had any problems or issues.

Recommended: Yes

Would like earlier open and later closing hours

I've had a very positive experience while a tenant. The only drawback is the open and closing hours especially on weekends. I often have late hours at work and if I need something from my unit I have to wait for a time I can get there during your operational hours which seems to always conflict with my work schedule. Other than that I wish the bathroom facility was cleaner and the bathroom was stocked with soap and paper towels. I've found the bathroom locked and no one around yo open it during the operational hours as well.

Recommended: Yes

I am satisfied with the staff and the storage conditions.

I have found Signal hill Self storage to be clean and the staff helpful and courteous.There are lots of storage facilities to choose from,but im satisfied with my choice to rent with them

Recommended: Yes

All around great place.

The employees are friendly and answered all my questions politely and professionally.

Recommended: Yes

Great price, easy to set up

Been a great experience so far. No complaints. Good prices and helpful staff.

Recommended: Yes

Great staff!!

I've had a unit here for about 4 years now and Joel and Edward are great! The customer service, pricing and location are what keep me staying.

Recommended: Yes

Just don't go

The front desk guy was great the manager was a Jerk beyond reproach. We paid upfront and there was a mix up about the storage space location, being that we paid up front and we were showed the wrong space we felt the manager could have honored the price for the space showed to us. He refused to do anything. I would take a chance on someone willing to pay up front than taking a chance on not getting paid, but that's just me.

Recommended: No

Good facilities, hard to get to store location

Logically weird layout, but once you understand how to get to the store and where to park, where to load/unload it no problem.

Recommended: Yes

Even with some awkward places, they really try hard to accommodate!

Maria worked really hard to help when the moving truck was not there on time, and the carts were all locked up with the keys off site. She made sure I got a double charge for the truck reversed, and finally broke the lock to make sure I could continue my move into the basement. She rocks! Their Entry system is currently not working, so things are not completely secure, but I have been told it is being replaced. As long as that happens right away, the place is much better than the facility I just left!!

Recommended: Yes

Clean, easy to access, friendly staff! Plus they let bands practice

Recommended: Yes

First time using self storage

My husband and I are moving to long beach and in need of a storage unit. After researching prices on spare foot, we ran across signal hill. Prices are a lot more affordable then some of the other competitors and they offer a buy 4 months, get two months free! So far we are happy with the overall experience and look forward to keeping our storage needs with them.

Recommended: Yes

Perfect price, clean

I like this place a lot...easy to sign up, good price, people are nice. The only thing I ask is that they fix the lock on the back door entrance to make it more secure. Thanks!

Recommended: Yes

Recommended: No

Place is awesome

Everything is clean, I feel very secure leaving my belongings there, and the staff is friendly and very helpful!

Recommended: Yes

great

Great prices and friendly people

Recommended: Yes

The staff was friendly, flexible and knowledgeable.

Recommended: Yes

Quick service, everything went smooth

I was in somewhat of a rush due to other things I had to get done, however the lady that helped me quickly answered my questions and got me set up pretty quick. The storage units themselves seem secure and well maintained.

Recommended: Yes

Maria is an awesome employee. She was helpful, knowledgeable and had a great can do attitude. She herself alone would be enough to recommend the facility.

Recommended: Yes

The Attendant was courteous. He multi-tasked well.

Recommended: Yes

Good job

We reserved our storage space in advance having viewed the location and the space that would be made available to us. The guy who assisted us was excellent. All the paperwork was ready for us to sign when we arrived with our belongings to store.

Recommended: Yes

There are roaches everywhere !!!!!

Recommended: No

All went well.

Recommended: Yes

Recommended: Yes

Easy to get into and great service and help in getting all my stuff moved easily. Very happy.

Recommended: Yes