Advanced Mini Storage I - Monte Diablo

Spacey lockers

Cheap decent service hard to get

Recommended: Yes

Helpful

The phone answering service needs work but the gal (Shelley-I believe was her name) in the office was very helpful & pleasant to work with.

Recommended: Yes

Great experience!

Great customer service! My unit was swept beforehand! Overall, great experience so far!

Recommended: Yes

Unit rented

Everybody was very nice there. The only complaint i have is the hours you can enter your unit. Most places allow you to go in until 7. I believe your place stops allowing you to go in at 5 because i tried to go in at 5:15 and was not allowed

Recommended: Yes

Very helpful staff and good prices

Shelly was very friendly and very helpful. The unit was clean and fairly priced. I was very happy with the security they have now

Recommended: Yes

From the customer service rep that helped me reserve to check in

The service and empathy from everyone made the situation so much better and took alot of stress of my shoulders. Please give these two a big thank you again from me and keep up the good work. We are all going through something, but the two of them set anything of theirs aside to make me feel better and smile. Thank you again.

Recommended: Yes

Overall gets the job done!

Quick and easy service. Great promotion.

Recommended: Yes

The process is easy & smooth

I prefer this place over others, for my storage needs !

Recommended: Yes

The place is very clean

I love the storages n the customer service they are very nice n helpful

Recommended: Yes

Attentive customer service

This was a really cheap and good place to store my items. Candidly speaking, I do think they have a mice/rat problem, esp being near a field, but my items are in heavy duty bins and I'm not too worried. If I had lots of fabric items, or something that wasn't protected, it may be an issue for me.

Recommended: Yes

Great price and service!

Shelly was EXTREMELY helpful!!! But remember, BYOL (bring your own lock). A in space. Rented a 5x10, but units are deep!

Recommended: Yes

Renting a unit

I would definitely recommend, very nice lady

Recommended: Yes

Very welcoming experience; nice facility

I was helped by Shelci and a new employee (her first day). They were amazing! I loved the welcome I received and appreciated their thoroughness when it came to explaining dates, rules, payments, etc. I would definitely recommend this storage unit, and use it again myself if needed!

Recommended: Yes

Professional

Shelli was professional and nice. When I got there at 9, she had someone ahead of me and told me a time of when she will be done. Very respectful and professional. She had a very busy morning from what I saw and didn't rush people or myself along. She took her time explaining how they do things and went over all the forms. She even tried to find a unit closer to the front instead of way in the back. I had a reservation so it made everything go by quicker, so that was nice.

Recommended: Yes

Great service and very prompt

Shelly was awesome and very fast and got me in fast

Recommended: Yes

Great

Friendly staff nice facility I was lucky to get a storage right by the door. Good size storage for all the things I needed

Recommended: Yes

Good price

The price was fair. They didn’t have the size unit we wanted but we still had a great unit.

Recommended: Yes

Awesome Price

Nice place, great customer service, and very reasonable price. I would surely recommend Advanced Mini Storage to everyone.

Recommended: Yes

Speed, courtesy and friendly!

The customer service here is outstanding! The young ladies were extremely busy, but took the time to show me the storage locker, register me and despite the late time, allowed me to move my things in. I was grateful and happy!

Recommended: Yes

This place serves it’s purpose. Good customer service, decent unit.

Booked this place through SpareFoot having never visited the site. My first impression was not amazing as they were incredibly short staffed and didn’t allow us to move in; to be fair it was a day before our reservation, so I couldn’t be too mad. When we returned she apologized, explained the staffing situation, and told us she was basically the only person overseeing both sites in the city. Other than that, the entire move in process went very smoothly and there were no other problems.

Recommended: Yes

Great Service

Rented a 5X10 unit at 2625 Monte Diablo, Stockton, CA on 12/11/21. Shelli Chew, the facility manager, was friendly and helpful. Left feeling like I was well taken care of. Shelli even found a unit that was close to the door so I would not have a long walk.

Recommended: Yes

Great Space

Affordable and spacious. Highly recommended to future renters. Secured electronic gate.

Recommended: Yes

There are still "good people" around.

Customer service was great. The storage rep went out of her way to make sure that I was completely satisfied with the location and spacing of my unit.

Recommended: Yes

Well-run facility

Manager is very efficient and friendly. I felt very confident storing our belongings here.

Recommended: Yes

I like how the services are very good and helpful !!

The mini storage is very clean and good price on units, the Customer service is very excellent!!! Very outstanding n respectful and helpful, the distance is not that far that helpful also ,everything is very good at mini storage.ill definitely recommend a friend to it

Recommended: Yes

Very satisfying

They were very affordable nice

Recommended: Yes

This place is overall decent

Well first off I was told that I only had to pay 40 something dollars by the people on the 800 number and they ended up making me pay 76 bucks

Recommended: Yes

Good unit for great price

Good unit for great price, I was In need of a quick move and they helped me asap!

Recommended: Yes

Affordable rates

The quality of service was exceptional and warm

Recommended: Yes

Excellent customer service.

Excellent customer service provided by staff as they were very helpful, pleasant, and quick in getting me into a unit. Thanks once again.

Recommended: Yes

Overall service and facilities are good.

Shellie and Ashley are very helpful. It's the third party customer service that's poor. Once you can get past them your home free.

Recommended: Yes

Amazing customer service and the online application is very easy

It is a great place very clean

Recommended: Yes

He was really good to us

FiveStar allow do you get a raise next year

Recommended: Yes

I don't regret taking the offer.

It turned out to be a better solution than my current rental.

Recommended: Yes

Very helpful.

Great location and very clean. Very happy.

Recommended: Yes

Overall, it’s good

They have good customer service. Storage space was good for its price as well. But, it was not that clean

Recommended: Yes

Staff was very nice and helpful!

I strongly recommend this storage facility to anyone.

Recommended: Yes

So far so good

Very nice knowledge. staff helpful reasonable prices as well

Recommended: Yes

Easy process

Staff was professional and efficient. Storage was clean with easy access

Recommended: Yes

Great customer service

Needs cleaning in halls (seen a dead rodent) and maybe more surveillance, also it closes early and not open sundays but they are willing to help you if need it when closed

Recommended: Yes

Great customer service

The facility is clean great service decent price I would recommend to friends and family

Recommended: Yes

Perfect for budget storage

The 5x5 space is perfect for someone who just wants to store a few items without the high prices of typical storage

Recommended: Yes

Excellent place no bad vibes about my stuff being held here

Very well-kept storage facility was glad to find things close and affordable

Recommended: Yes

Very convenient safe and the staff was incredible

The staff made sure my unit was close and convenient gave me all options they can give me and made sure I was more than comfortable

Recommended: Yes

Satisfied

I got a great deal and very satisfied. Friendly people.

Recommended: Yes

Satisfied

Great service and great deal I received.

Recommended: Yes

The quickest and most convenient service I have ever had!!

I LOVE the fact that it it right off the freeway! It is extremely easy to access and everybody has their own code to get in and out. The lady at the front desk typed my papers up in less than 10 minutes and she ensured I got the storage I was looking for. I got to look at a couple different ones before choosing and even got a discount on the first two months. DEFINITELY and HIGHLY RECOMMENDED.

Recommended: Yes

Decent storage facility.

Representative was professional

Recommended: Yes

Great facility and costumer service.

Great facility and super nice and friendly costumer service

Recommended: Yes

Easy fast service

I like that it was small and easy to get in and out.

Recommended: Yes

Older but Descent Storage

I like the fact that I don't have to get out of my car to put in the code at the gate.

Recommended: Yes

Excellent service

Excellent location and price. The young lady was very helpful. I'd definitely recommend this location

Recommended: Yes