Shawn S.
Oct 16, 2024
Great customer service and value for a storage unit
Russell was very friendly and helpful. He answered all my questions without hesitation. As for the location – I've been renting here for a while but recently needed to get a larger unit. I continue to rent from this location because of the cleanliness and convenience of where it's located. My only gripe is that I wish access hours went later (they end at 6pm); it's sometimes difficult to get there after work when I need to without being rushed, especially with traffic.
Recommended: Yes
汁
Oct 16, 2024
Very helpful
Great prices ad customer service
Recommended: Yes
汁
Oct 14, 2024
Great place
Very helpful and friendly staff. Easy move in
Recommended: Yes
Alex
Sep 02, 2024
Extra space
I found spare foot website on line as I was searching for pricing on storage space . This
Was the least expensive way to rent from public storage then going in person or their direct webpage . Very convenient.
Recommended: Yes
Tom V
May 28, 2024
Great and efficient service.
Everything went smoothly when checking in on move-in day. Staff was friendly and helpful. Liz was especially attentive and making sure I had everything I needed.
Recommended: Yes
EK
Apr 22, 2024
Great experience
The move was smooth, the only issue occurred when we needed to open the gate, it does not open through the text message as advertised. The business' app does not work. But the place is clean, safe, and the pricing is reasonable.
Recommended: Yes
Maria Lara
Oct 23, 2023
Excellent
Really well prices and customer service thanks
Recommended: Yes
Shelly Mazik
Sep 26, 2023
Happy
Reservation was easy and the two front desk staff are friendly and great to work with. I haven't even moved in and love it already. Thanks for making this easy
Recommended: Yes
ArcyStar
Mar 11, 2023
Not the Best but Will do.
I'm here it will do Now. I do not want to say nothing else about these 30
Minimum Characters.
Recommended: Yes
Chloe
Feb 27, 2023
Nice solution to small space
I got things that I won’t need until next time I move. This offers an affordable solution to those stuff that I have no space to store in my small studio apartment.
Also shoutout to Hannah from Stewart who gave excellent tour to the property and helped me out throughout the whole move in process.
Recommended: Yes
Regina
Feb 16, 2023
Great
Ordered online. Was fast easy and convenient. Did even have to go in the office but I didn’t read that the lock was in the unit and staff was very nice and helpful.
Recommended: Yes
Jenny
Jan 01, 2023
Other hidden fees
There are some other hidden fees like $20 locker fee and insurance $15. So the fees listed here are not accurate.
Recommended: Yes
Ashley
Nov 10, 2022
Great and secure feeling
This space is perfect for our needs. The staff is very friendly and helpful, facilities seem clean and secure, and everything is easy to access.
Recommended: Yes
Randi Titus
Aug 28, 2021
Clean and easy experience!
Great experience overall! Quick and easy booking and kind staff.
Recommended: Yes
Rommel Pasion
Jan 26, 2021
Easy to use
Great staff and place is clean.
Recommended: Yes
Eldridge Singleton
Aug 05, 2020
The staff was helpful and polite
The staff was helpful and polite. They ensured I understood all aspects of my storage rental.
Recommended: Yes
George
Jul 28, 2020
I've been using Public Storage for over...
I've been using Public Storage for over 5 years, and I need to move to a larger unit. The staff at the Sunnyvale officer were great. I was able to double the size of my storage unit, and the new unit was only feet away from my old unit, so it was really easy to move everything.
Recommended: Yes
Anonymous
Jun 30, 2020
Tammy was great
Tammy was great, the whole process was great, and the facilities are clean. Everything was very easy.
Recommended: Yes
Jianing Yue
Jun 05, 2020
everything is good
everything is good
Recommended: Yes
Justin
Apr 25, 2020
Solid value and experience.
Overall had a solid experience moving in and of good value.
Recommended: Yes
Judy
Apr 08, 2020
Good timing, 1st floor and good price
This is a good location for me. Access both Saturday and Sunday which is good. Got a good deal on the move in price.
Recommended: Yes
SiYi
Apr 07, 2020
The price is cheaper than other storage company
The faculty was nice and helpful, great price for a local storage
Recommended: Yes
So Young
Mar 24, 2020
Professional service
Very professional, friendly service. Took every precaution in these uncertain times to provide us the best service in a responsible manner.
Recommended: Yes
Barbara
Feb 21, 2020
Good choice for storage
Very helpful staff. Well maintained facility. Lots of choices of sizes and they help you find what's right for you.
Recommended: Yes
Claire Lu
Oct 21, 2019
Great services
Fast, professional, friendly.
Recommended: Yes
Mohammad Qurashi
Jul 02, 2019
Friendly staff
Nice service
Recommended: Yes
Amy
Jun 19, 2019
Accommodating and Friendly
Showed up without a move-in appointment on a Saturday. The gentleman who helped us fit us in and got us going quickly. We were grateful for his efforts. He explained everything well and found room for us in the busy schedule.
Recommended: Yes
MB
Jan 14, 2019
The team did amazing
The team did amazing. I believe Emma helped me and she was very kind and informative.
Recommended: Yes
Luis Rangel
Nov 30, 2018
Perfect storage place very clean very...
Perfect storage place very clean very comvinient price was just right 78 a month can't beat that..
Recommended: Yes
Dianna Piety
Jun 27, 2018
Got what I needed in a short amount of...
Got what I needed in a short amount of time. Knowledgeable staff
Recommended: Yes
Randal Bazzano
Jun 07, 2018
Stewart Street Public Storage...
Everything is really together with your service people...
Recommended: Yes
Danielle P.
Apr 25, 2018
Good CS, but stinky cancellation policy
Great customer service, but I am frustrated with the policies. I cancelled my unit four days after renting it without ever moving anything in. I was unable to return the keys and lock and did not receive a refund for the rest of the month I had pre-paid.
Recommended: Yes
lssssss
Jan 04, 2018
潇摯
Good, clean storage. Price could be slightly better but overall satisfied.
Recommended: Yes
Michele k
Jun 25, 2017
Its convenient location off of 101 & Lawrence Exp. The staff is friendly & helpful. The security is better than most storage facilities I"VE RENTED.
Recommended: Yes
Dan Katzenberg
May 25, 2017
None
Very well run and efficient Perfect facility at a reasonable price Friendly and competent staff
Recommended: Yes
Cass Kalinski
Apr 26, 2017
Hasan was very helpful
Hasan was very helpful. He gave me some options. Was on top of the logistic questions I had. Thanks! This is the third Public Storage place I have rented from over the years. Good facility.
Recommended: Yes
Renee Goumas
Mar 18, 2017
Gage M. was working so fast, excellent customer service, polite, respectful and is a very fast learner. Really excellent experience. His manager Rochelle was extremely helpful as well when we had more questions. 5-star storage experience.
Recommended: Yes
Christy Lofton
Mar 13, 2017
We've been at this location for years but recently decided we needed a larger unit. Kelly was very helpful and nice and got everything done in a flash. The property is also very clean and well lighted and the location times are really convenient. No complaints!
We moved out of our unit March of 2017 and Rachelle and Stephen were great. They were helpful and friendly and made our move out a breeze. If we ever need storage again we'll definitely use Public Storage.
Recommended: Yes
Sharon Patterson
Mar 10, 2017
Rochelle and Stephen are really good. They rented to me right before closing and made my move in as easy as possible. Rochelle helped make the rental clear and easy. Very friendly and respectful staff. Will recommend to friend and family. Thank you guys so much for all the help.
Recommended: Yes
Chang
Dec 07, 2016
AAAAA
fast and professional service
Recommended: Yes
Leslie Murayama
Oct 10, 2016
The Units Need Lighting
The drive up unit is clean and level. Access is very good. The unit is not climate controlled. What the unit needs is an interior light.
Recommended: Yes
B Madison
Jul 05, 2016
Very happy!
There are always small things that could be improved - having to work around elevators being called while you're still trying to unload them is frustrating. Not being able to access moving equipment after the office closes is inconvenient. Overall though I'm very pleased with my experience so far. I do wish all policies were explained before payment has been taken. For example I only learned that if I left before the 10th the month would be pro-rated, after paying for the entire month. Not an issue this time since I plan on staying longer.
Recommended: Yes
Xiaochen Zhang
Jun 28, 2016
nice service!
nice service!
Recommended: Yes
Jeceline Baltao
Jun 22, 2016
Come to this storage and they will help you for sure.
It was a joy to be a customer. They had a lot of people coming in and out of the office but they still made me feel like I was important as well as the others who came in. They also have a lot of supplies to help me pack. Most of all, they were all very friendly and pleasing to the customers. Great experience overall.
Recommended: Yes
Grace Chung
May 25, 2016
Great service and clean facility
Great online price, secure facility and polite and helpful onsite personalities.
Recommended: Yes
Becky A Holmes
Mar 15, 2016
Public Storage Sunnyvale Location
Recently I validated my reservation, and received excellent customer service from the property manager Alexandrea, She was so helpful in showing me how to open and lock my storage room, and all the directions and terms of the contract. I have been back to twice now to place more stuff in my storage locker, and have received great help from the staff in regards to my questions or purchasing more supplies.
Recommended: Yes
Herb Haigh
Feb 16, 2016
Great staff and price
I ride a motorcycle from airport to airport and I leave my bike in storage when I am away from it. Public storage is always the best choice because wherever the facility is; the service and the units are consistently good. My bike considers Public Storage it's KOA. I have been moving a series of bikes around the country for many years and have a list of near a hundred storage facilities that are near airports. My rentals ( motorcycle ) rides are once a month so I sure appreciate the first month discount. It would also help if my paperwork traveled with me.
Recommended: Yes
Andrew
Nov 25, 2015
杯潤
I am satisfied
Recommended: Yes
Benita Montenegro
Nov 08, 2015
Clean, safe, easy access to my stuff
This was my first experience in renting a storage. I'm glad I picked Public Storage because it has been a great and impressive first experience with using a rented storage unit. I would recommend them, especially this location, because the office people are so friendly and helpful. Thanks again!!
Recommended: Yes
Matt Dowle
Jul 21, 2015
Very happy. Highly recommend.
Very professional, friendly and helpful. High quality and secure. No hesitation in recommending.
Recommended: Yes
Josh Espinoza
Jul 14, 2015
Very happy so far.
Brian took great care in reviewing the unit and then subsequent contract. Great customer service.
Recommended: Yes
Mark Goedde
Jun 30, 2015
Great customer service! Excellent facilities!
Yuri and the other front office folks are great! They took care of me late on a Saturday afternoon, just 30 minutes before closing. The security at the Santa Clara Stewart location is great, the facilities are clean, and the drive-in access is simple/easy. The newly built climate-controlled building is fantastic. My only complaint was that there simply aren't enough carts to share with other patrons. A place this large should have plenty of dollies or flatbed carts. But I only saw maybe two when I was there.
Recommended: Yes
Link Huang
Jun 16, 2015
Clean, Secure, Love it, I wish there's 24 hr access
My wife and I are having our first baby, due in 2 months. It will be nice if we can get 24 hr access to our storage space incase we need something after hours.
Recommended: Yes
Scott Bridge
Jun 02, 2015
Location and space fine, paperwork and accounting 1980's
I just rented my 4th storage locker, two at one facility and two at another. The process to sign-up is time consuming and wasteful. I can understand not having access to data from another location, but having to complete all of the paperwork for a second locker at the same site is wasteful and the process needs streamlining.
Recommended: Yes
Laura Casey
Nov 16, 2014
The Good and the Bad
The Good: The employees were extremely friendly. They seem to enjoy their jobs, which makes for an easy move-in. The Bad: The required insurance is ridiculous. If it is required, I would prefer that it is included in the advertised price of the storage unit. Furthermore, it is frustrating that it is required and the employees had no idea what the insurance does and does not cover. Is it not possible to have a copy of the insurance coverage available at the facility?
Recommended: Yes
Erik
Nov 16, 2014
P.S. is a convenient, easy to use, safe, and affordable storage solution.
This is a great affordable alternative to renting a home with an attached garage. P.S. is conveniently located near to my home and office, so I can easily stop by any time I need to. You have a good selection of possible garage sizes, so it's easy to pick one that is appropriate for you. There are good security features to the complex and I feel confident in leaving my belongings in the garage.
Recommended: Yes
