Jose
Jun 11, 2024
Customer support
Couldn’t believe customer support
Recommended: No
Owen Nostrant
Jun 10, 2024
Quality facility and Organization
I selected Hollywood Storage not only for their competitive rates, but also because they give back to the community in a variety of ways. They regularly donate bottled water to nonprofits serving the local areas, one being my son’s middle school marching band boosters. I also recently learned of their college scholarships program, funded in part through their involvement with e-waste recycling. I can’t say enough about this company and its employees.
Recommended: Yes
Tim Stamper
Jul 07, 2022
Great Experience
This was the best experience working with this company. They were friendly and accommodating for my specific needs.
Recommended: Yes
Levi Jesko
Jun 29, 2022
Amazing place
I have no problems with this storage facility. It's easy and clean and nice and all that. They get a perfect score from me. Oh and they gave me the first month free.
Recommended: Yes
Nikki Cress
Jun 11, 2022
Easy, Fast, Affordable, Helpful
This was a fast, easy and affordable storage facility and the staff Hess helpful and took card of all my needs. I would definitely recommend this facility to anyone I know. Great experience.
Recommended: Yes
Lisa Rodriguez
Apr 02, 2022
Very clean, well lit and helpful team
Customer service is great, reservation and lease paperwork processes are efficient and pain free. The staff here is very helpful and service oriented. They explained everything really well and we moved in without any issues. Plenty of carts to assist with moving your things and hallways are well lit. Thanks for the great experience!
Recommended: Yes
DCarr
Apr 01, 2022
Super Clean Facility.
Nice People and clean facility with Rental Trucks Available on SITE ....Made life a lil easier. Clean well constructed facility.
Recommended: Yes
Vanessa Lynn reynolds
Feb 05, 2022
Fantastic place
Thanks hollywood for your dedication
Recommended: Yes
Vanessa reynolds
Feb 05, 2022
Get a storage asap
Asap come here and get one..
This o place will not disappoint you
Recommended: Yes
Alex Benjamin Ramon alvarado
Feb 05, 2022
Love this place
You should diff reserve a spot here
Recommended: Yes
Alex Alvarado
Feb 05, 2022
Very good place to store your belongings
I recommend every one to go to this place asap...
It's clean...very secure ....pretty much you have nothing to sorry about..and that's a fact!
THANK YOU HOLLYWOOD STORAGE
Recommended: Yes
Ariel Yaar
Sep 05, 2021
Easy and smooth
Even though this is my first time renting a storage unit, the process was very easy. They guided me through the process and were great.
Recommended: Yes
Erika
Jul 21, 2021
Very Nice Facility
Staff is courteous and efficient. The facility is extremely clean and well maintained and appears to have excellent security in place.
Recommended: Yes
Fallon
Jun 21, 2021
Excellent Customer Service
The staff was very courteous from the moment I spoke with them over the phone. They explained the process and fees over the phone so there were no surprises. When I arrived the staff was very welcoming and accommodating. They also provide exceptional customer service. All of my questions were answered and they provided great advice. I highly recommend this storage facility.
Recommended: Yes
Maryl Bregman
Jun 20, 2021
Perfect answer to my storage needs!
At a very stressful time in my life, the staff at Hollywood Storage couldn’t have been more helpful. Location, facilities, unit dimensions, cleanliness, customer service exceeded my expectations. I’m so glad I chose Hollywood Storage rather than getting a POD which had been my first choice.
Recommended: Yes
N
May 26, 2021
Highly recommend
Easy experience great staff and facility
Recommended: Yes
Lisa Ortiz
May 18, 2021
Great price, clean facility, and friendly staff
The facility is very clean and the staff is very friendly and helpful. I will definitely recommend the storage facility to everyone.
Recommended: Yes
Richard Armstrong
May 09, 2021
Great
Great place to store stuff friendly staff and very clean storage facilities would recommend
Recommended: Yes
Angel
Apr 23, 2021
You will feel like a celebrity
Had an amazing experience at Hollywood Storage Center. I originally booked online to reserve my unit and Gary called me for the follow up. He acknowledged my reservation but also advised of a unit of the same type available with better and easily accessible. Upon arrival Gary greeted me and then had a co worker assist me and looking at the two units. This was great and new for me I have rented from storage centers before and never actually got to see my unit ahead of time. Riding through the facility it was extremely clean, love the theme of the lot being that is closely resembled a real studio lot down to color street names, which I thought was fun and made it more interesting. After the tour I picked out my unit. Gary helped me get a lock and throughly explained all the details in regards to my unit including access time, and other rules. I was extremely pleased with service and pricing which was well priced compared to other units in the area. Move in was a breeze they had push carts readily available and also advise we can call if we are unable to find one. Like I said Celebrity treatment right there. I would recommend storing your belongings here as the facility is clean and you will get excellent service. Even the interactions with customers who already had storage here was friendly so it goes to show they have a great relationship with their customers!
Recommended: Yes
Jean Rudny
Mar 11, 2021
Five star
Great customer service. Easy sign up and move in.
Recommended: Yes
Matt Rayner
Jul 27, 2020
Great service and beautiful storage center
Really cool place for a storage unit
Recommended: Yes
Peggy
Mar 14, 2020
It was great!
Everything about the facility was great! Super clean and the staff was really helpful!!
Recommended: Yes
Paulette
Aug 05, 2019
This new, studio backlot theme is unique for a storage space.
My only discomfort is that the rent will go up.
Recommended: Yes
Morgan
Dec 16, 2018
Clean units, nice people.
Lindsay helped us and was super quick and helpful. This is a nice storage facility, clean with helpful employees.
Recommended: Yes
Akima
Dec 25, 2017
Good customer service
Good customer service . The storage facility is big it’s like a Hollywood Studio.. Staff are friend and helpful. The cheapest storage you can find in the area.
Recommended: Yes
JACOB
Nov 29, 2017
Best storage facility ever
Excellent staff. Very welcoming and professional. Clean. Secure. Convenient.
Recommended: Yes
Susan
Oct 05, 2017
Wonderful facility and excellent staff.
Great service in a friendly, secure, and clean environment.
Recommended: Yes
Amanda
Sep 24, 2017
Awesome
Lindsey at this storage place was so helpful she made sure everything was so easy for me to do and also gave me the best price for my storage.
Recommended: Yes
Michael Thornburg
Sep 18, 2017
Very clean and easily accessible!
Very pleased with the condition and accessibility of my storage unit. Gary provided excellent service checking me in and showing me the unit!
Recommended: Yes
Andrew
Aug 29, 2017
great spot, helpful staff
The staff at Hollywood Storage were very friendly and made the move in process a breeze. The facility is well kept and accessible.
Recommended: Yes
Shirese
Jul 20, 2017
Great storage
Clean, great theme, kind employees.
Recommended: Yes
Shirese
Jul 17, 2017
Great set up
Love the hollywood theme and the clean storage spaces.
Recommended: Yes
Nathan
Jul 10, 2017
Almost like a resort
The place was awesome. I didn't expect such awesome customer service and cleanliness there. Every storage place I've ever used has had one grumpy dude working. The team here was clean cut, super friendly and helpful. The facility is very clean and feels amazing inside coming out of the heat!
The free snack cart is awesome too!
Recommended: Yes
Natalie
Jul 03, 2017
Great
Very efficient and friendly service
Recommended: Yes
Shashank
Jul 02, 2017
Very convenient
Good service and competitive price
Recommended: Yes
Sean
Jun 08, 2017
great stuff
It seems to be a wonderful facility.
Recommended: Yes
桃牡
May 04, 2017
Easy, efficient, reasonably priced and nice facility.
Nice facilities, clean and secure. The process was very easy and a free moving truck and driver provided.
Recommended: Yes
Teriann
Mar 21, 2017
Feel safe leaving my stuff here!
Lindsey was great, the whole Hollywood Storage team has been very helpful with everything. So pleased with everyone! Very glad I chose them again.
Recommended: Yes
Teriann Petti
Mar 19, 2017
Great place to keep my stuff!
I have used this storage facility before and was very pleased with Lindsey and the team at Hollywood Storage.
Recommended: Yes
Sam
Feb 07, 2017
Great
The lift was a little frightening, but the move in could not have gone smoother
Recommended: Yes
Peterson
Jan 17, 2017
Nice facility
Had a tough time figuring out unit size needed, etc.
Recommended: Yes
Peterson
Jan 15, 2017
Very clean, well-kept facility with on-site pest control!
Very easy move-in! Helpful staff!
Recommended: Yes
Linda
Jun 24, 2016
when you ever need anything they do there best, with a smile
When ever I come they have everything i need ready for me, they are the best with a smile and they offer water free and popcorn, and prizes.
Recommended: Yes
Rosemary
Apr 05, 2016
Recommended: Yes
Corinne
Mar 28, 2016
Smooth Move
Thank you
The process was simple and effortless.
Recommended: Yes
Jocelyn Brousseau
Jan 29, 2016
Very easy
Everything went very smoothly and everyone was very helpful
Recommended: Yes
Deborah
Nov 06, 2015
Recommended: Yes
Samantha
Oct 11, 2015
Nice, friendly, and able to answer all my questions!
Recommended: Yes
Bev
Oct 02, 2015
Good service, staff is helpful and friendly, facilities are immaculate.
Overall Hollywood Storage is great. I'd recommend them to anyone needing their services!
Recommended: Yes
Melissa
Aug 06, 2015
Recommended: Yes
桓牡湯
Jul 30, 2015
PEACE OF MIND THAT COMES FROM DEALING WITH A CUSTOMER ORIENTED COMPANY.
WHEN I SOLD MY HOME IN ARIZONA I WAS IN NEED OF A FACILITY WHEREIN MY POSSESSIONS WOULD BE SAFE AND SECURE AND NOT TOO FAR AWAY SHOULD I NEED ACCESS TO THEM WHILE REGROUPING AND SEARCHING FOR A NEW HOME.
MY ENTIRE EXPERIENCE WITH HOLLYWOOD STORAGE HAS BEEN ONE THAT EXCEEDED MY EXPECTATIONS. CLEAN AND SQUARED AWAY WOULD BEST DESCRIBE THIS COMPANY, AND
GEARED TO FULFILLING THEIR CUSTOMERS' NEEDS.
Recommended: Yes
Katherine Arndt-Gattis
Jul 28, 2015
Nice Units
Unit is on the second floor but external lifts brought our stuff up to within 10 ft of the door. Climate control, clean, free truck pickup gave us an hour and a half to load up the truck and they provided a driver. Very convenient. The front desk took the time to find every discount we could qualify for to give us their best deal.
Recommended: Yes
Ernest
Jul 22, 2015
Hollywood Storage has the storage process done to an art
They were very professional and moved through the entire process seamlessly. All of my concerns and needs were addressed.
Recommended: Yes
pierre
Jul 19, 2015
helpful staff, supplied truck free of charge, good value
got and excellent price on the storage, also was able to use one of their Penske trucks to move from my previous location free of charge, they supply the driver but you have to load within a time frame. ended up with a 2nd story site with which you use an outside lift (not an elevator) that they put into place when you need access to those 2nd floor sites. If you are not storing large furniture, very convenient. 7-18-2015. And use your AAA card for extra discount on 1st month.
Recommended: Yes
Alexandra
Jul 12, 2015
Loved it!
Easy access! Great personnel! Great price!
Recommended: Yes
Carol
Jul 12, 2015
Very skilled customer service people!
Great experience. Lindsay, Will, Bobby and Rich are so helpful and professional!
Recommended: Yes
Nyla
Jul 10, 2015
Great customer service!
The best storage facility, best prices, and the very best costumer service.
Recommended: Yes
Barbara
Jun 25, 2015
Nice facility, helpful staff
This facility is large, secure and clean with helpful, available staff. I reserved a small unit online, but when I arrived with my belongings, I dicovered that the unit was smaller than advertised and items did not fit. I was offered other units, but the only one that would work was significantly higher in price. Make sure you preview and measure before you rent the space.
Recommended: Yes
Brittany harris
Jun 15, 2015
Hollywood storage
Easy, but protected access 24/7, good Customer service, also combined with penske truck rental for easy drop off! Overall good service, would definitely recommend
Recommended: Yes
Anne
Jun 10, 2015
Great Place!
Polite, knowledgeable, friendly staff. Great pricing too. Easy access, variety of storage sizes. Very happy with our choice to store our things there!
Recommended: Yes
Nikki
May 25, 2015
Excellent facility
Great facility pretty view great staff
Recommended: Yes
Erik
Apr 20, 2015
Not quite as expected, but satisfactory
Found an excellent deal online, go down to get the place and take a look, the "5'x12'" was not actually rectangular. It was a corner unit where the sides were slanted and the back is longer than the front. Other than than good service, cleanly, not a pain in the ass, and cheaper than I expected.
Recommended: Yes
Robert Nabolotnyj
Mar 11, 2015
Very helpful and courteous .
Bobby was very helpful and courteous in getting me a unit in the price range and location that was easy to unload my POD.
Recommended: Yes
kristi
Feb 19, 2015
No hassle, no drama
Easy dealings and competitive pricing
Recommended: Yes
George Zaragoza
Jun 16, 2014
great place
its been a great place to store, nice and easy , thank you for your service
Recommended: Yes
Sarah E
May 28, 2014
Very accommodating!
Our 5-bedroom house was moved into a 10x30 storage unit and it wasn't enough. They quickly found me another unit while the movers were still unloading. Since I'm hoping to only be in one of the units for less than a month, they charged me half price.
The place is easy to get to, although getting to the units, it's a bit hilly. But that's because of the terrain it was built around.
Overall, nice place, although a bit pricey.
Recommended: Yes
Patty
Aug 11, 2013
Recommended: Yes
Elizabeth Brooks
Jul 31, 2013
This Facility is a 10 out of 10
Everything went well, your staff is courteous and helpful. I love the facility and the Hollywood theme as I did once live on Franklin Ave in West Hollywood. The only thing that's missing is my ability to ride on the cart at will! I love those things. It was a pleasant experience. Thank You
Recommended: Yes
Garry
Jul 31, 2013
it's fine
Recommended: Yes
Jesse B
Apr 24, 2012
Awesome and easy!
I rented storage before but was totally unprepared for the experience I had when I came her. The office is huge and clean and the manager is unbelievably accomodating. The lot was clean and looked like a hollywood studio and there was popcorn in the lobby! After I rented, I scheduled their free truck to pick up my stuff and everything went smoothly. I will recommend this place to friend as my experience was excellent and I get $50 when they rent!
Recommended: Yes
