Caroline Wright
Apr 27, 2024
My daughters college stuff
Richard was so helpful. He explained everything , facility is really clean and bright and I couldn’t recommend it more. Thanks, Richard.
Recommended: Yes
kyle
Mar 28, 2024
yes i will recommend the facilty to friend,
good and safe ,,,,,,,,,,,,,,,,
Recommended: Yes
Peter
Jul 23, 2023
A very clean and secure facility with good customer service.
It's a very nice place. Great customer service. The outside lifts are a little scary if you're afraid of heights. Just be very careful using them.
Recommended: Yes
Lora kelly
Jul 22, 2023
Everything went smoothly on moving day.
I have lived in ventura County for some time and needed to move possessions that I had stored in San Diego for 2 years. Since it is difficult for me to get around, I appreciated the fact that the staff I spoke with on the phone were very helpful. I was able to reserve the unit and complete most of the renting agreement on the phone and on line.
Recommended: Yes
rashadd cousins
Jul 07, 2023
Great
Friendly, knowledgeable and helpful staff. Rental process was fast. Great overall experience.
Recommended: Yes
楔慮
Jul 06, 2023
Easy to do business with!
Quick and easy. Facilities are very clean
Recommended: Yes
Tabitha Baxter
Mar 29, 2023
Overall good
The place was cool, the people were nice. The only thing that’s a little weird is the forklifts you have to operate on your own. It’s cool but scary at the same time.
Recommended: Yes
Jason
Jan 26, 2023
Be nicer if the closed later and fix the partitions
I'll start with the
///////cons ..the partitions wall has Gaps up on top leading into other locker next to mine could be sealed better kinda sketchy and the hours kinda suck wish they stayed open later and wish I had access earlier for days I have to start early and pack up and be in lLA at my job site ...and you can't use the lift after six o'clock in the evening which kinda blows
///////pros ...friendly staff clean aisles no trash...hallways didn't smell like urine...no homeless lurking around
Recommended: Yes
Elyse
Nov 20, 2022
Online summary
Such great staff and super clean
Recommended: Yes
Eziray Hernandez
May 23, 2022
Great customer service and awesome deals
As a college student, I am very grateful for the affordable prices and easy moving! I love that the truck service was offered and free. Moving in was smooth and customer service was great!
Recommended: Yes
Jeff
Apr 30, 2022
Timely
The team kept the appointment. They didn’t waste time. They did not try to up-sale on products. They were helpful.
Recommended: Yes
Daniel Carr
Mar 25, 2022
The UNITS are Built Nicer than Most Storages. Its in the construction.
Happy to have found this place. Very Clean inside and Out . Nicer than Your Average Storage. Very Clean Facility. Staff was Very Nice n Helpful ....Rental trucks On Hand with a lift doesn't hurt in moving . Thanks
Recommended: Yes
Walter
Mar 09, 2022
Easy to get t o best price I could find
Unit availability had many sizes to choose from
The prices are great
Staff is friendly and concerned that you get what is neeeded
Recommended: Yes
Christine Morton
Jan 02, 2022
Great place
Beautiful, clean, employees super friendly.
Recommended: Yes
Philip Scrivano
Dec 28, 2021
Lock Out - My Fault
On my second trip back I brought the wrong key with me. I was on a short time schedule. The nice staff cut the lock and waved the fee for my first time. Ten minutes later I unloaded my car and was back on schedule. The willingness of all staff to help and say hello is outstanding.
Recommended: Yes
Shaylene Hernandez
Nov 30, 2021
Everything went smoothly
Needed a storage unit ASAP, everything went very smoothly and I got a call from the storage facility shortly after sparefoot contacted them
Recommended: Yes
Tara Casas
Jul 23, 2021
huge storage facility with very good security
Largest storage facility in California, a bit of a maze. Very secure with on site security and locked coded doors into each building. Quite difficult to unload and store items since you have to digital key open the doors to the building and need second set of hands to hold door open while either holding boxes in hands or pushing cart.
Recommended: Yes
Walter Fajardo
Jul 01, 2021
Good location, very accessible , staff are friendly, highly recommended.
Friendly staff, they will treat you like Hollywood Star, a tour to the unit you choose riding on a golf cart...like a celebrity ЁЯШЙ
Recommended: Yes
Craig Hermo
Jun 18, 2021
What about my $20 gift card?
I am a past tenant have always liked this place
Recommended: Yes
Kayla and Miguel
Apr 28, 2021
Awesome
Awesome customer service all around. From the first telephone call to the total move in expierence they're customer service was thru and thru!!!
Recommended: Yes
Wade
Mar 24, 2021
Golden
Great staff and very helpful!
Recommended: Yes
H1N14hire
Mar 14, 2021
Clean, local and good prices
Great storage facility, clean and well lit.
Close to Thousand Oaks and easy access to my things.
Recommended: Yes
Lugo
Feb 12, 2021
Legitimate and extremely professional Storage Facility
This facility is on the ball. As soon as I signed up online I received a call from the Hollywood Storage's customer service to walk me through the steps of needed paperwork, IDs, insurance and confirming the pricing I obtained online. When I got onsite they were again on the ball and extremely professional clearly telling me the rules of their facility, showing me the facility and available equipment, and then walking me through the clear to understand final paperwork. I highly recommend this place, a huge facility that is well taken care of and monitored.
Recommended: Yes
Lara Jimenez
Jan 11, 2021
Great value
Quick and easy check in, great customer we service
Recommended: Yes
Shanti Hendricks
Dec 15, 2020
So easy and so nice
Clean friendly and helpful! So happy I went with them
Recommended: Yes
Bri
Dec 06, 2020
Great Price & Great Service!
This facility is big with lots of storage spaces and the price is fairly reasonable. I even got 1 month free for being a AAA member. Very friendly staff and good hours with code to get through the gate to check up on your storage space. Would definitely recommend to friends and family!
Recommended: Yes
Eric
Aug 03, 2020
Great service
Impressed with price and customer service!
Recommended: Yes
Eduardo Espinosa
Jul 22, 2020
Hollywood storage is super friendly, priced right and clean!
They have been nothing but helpful and professional. The signup process was easy and quick
Recommended: Yes
Jaime
Jun 23, 2020
Great
Very clean facilities and plenty of security makes me feel safe about having my things there.
Recommended: Yes
Agustin
Jun 11, 2020
David has great customer service
Very nice storage area. Themed after Hollywood backlots
Recommended: Yes
Jamie
May 23, 2020
So far so good
It’s been only a couple days so far but Gary at Hollywood Storage made everything so so easy. Awesome customer service.
Recommended: Yes
Takeshi
Jan 09, 2020
The BEST storage facility in existence
Our experience has been phenomenal. Bobby and everyone are very professional, super friendly and go out of their way to help you. This has been the best storage facility we’ve ever experienced. It’s truly a pleasure.
Recommended: Yes
James
Dec 30, 2019
Impressive
Great facility. Great customer service. Reasonable price...
Recommended: Yes
Melissa Raynard
Dec 22, 2019
I needed a storage unit until my new home was ready
The whole facility was very clean and the equipment was new and plenteous. The staff is great, very helpful, they even had fresh popcorn and ice cold bottled water for me and my friend! Very different from other storage places I’ve been to.
Recommended: Yes
Kristin
Dec 03, 2019
Great service
Perfect unit....great prices...friendly staff and cover all your moving needs!!
Recommended: Yes
Andrea Campos
Oct 30, 2019
Great customer service/Great storage place
I had a good experience here, was here for only a month but they have friendly and professional staff, very clean and presentable facility and very affordable. 笙｡ Definitely recommend.
Recommended: Yes
John P
Aug 10, 2019
Nice Clean storage facility. great customer service
Great customer service from Gary. Highly recommend this place. Very clean and very easy to access 2nd floor via man-lifts
Recommended: Yes
Kelcie
Jul 08, 2019
Very clean and friendly!
So far we are very satisfied!
Recommended: Yes
sandra reed
Jun 26, 2019
easy move in
everyone was very nice and professional.
Recommended: Yes
Sandy Reed
Jun 24, 2019
Easy move in
Everyone was very nice and professional.
Recommended: Yes
Ajikumar
Jun 24, 2019
Very clean, well maintained and friendly staff.
I chose the place because of their location and competent pricing.When I went there, I found the place worth every cent I pay for and more. Staff works very efficiently and is very friendly. The property is well maintained and is secure.
Will definitely recommend.
Recommended: Yes
Karli
May 09, 2019
Better than I imagined it would be.
I was pleasantly surprised first by the prompt, courteous care I received from every single staff member, then even more so by the efficiency and extreme attention to safety and security they provide. This is an excellent facility that I feel very fortunate to be able to use! My hats off to the staff, management and owners! You certainly know what you’re doing!
Recommended: Yes
Tara
May 08, 2019
More than just storage.
Everyone was so nice! And it feels more like an attraction than a storage facility. I hate moving!!I t took me and my 13 year old son an entire month to move without help. Getting to the storage facility was seriously a breath of fresh air!
It took us 2 days to get in. But it was actually kinda fun going there, so it didn't completely suck. Our unit was on the second floor, and they have an outside sky lift as opposed to an elevator. PERFECT for us! It felt like a ride and made it fun!
Also, it took us 2 days to unload. I only had 1 lock, I decided to leave the storage unlocked because you need access code to get in the gate and another to get in the storage building and there's multiple buildings. I locked the uhaul instead. The next morning, they called to tell me they did their morning walk through and my storage didn't have a lock. VERY SECURE!
My son left his ring in the bathroom, and a staff member drove it over to us in a golf cart!
Go here if any of the following is important to you... Friendly, attentive staff.
Cleanliness
Security
Cost efficiency (best prices I found)
Making the most out of needing to get storage
Overall experience
Recommended: Yes
Lynda
Apr 28, 2019
Great facility.
Staff is very friendly and helpful. Love love the free truck service
Recommended: Yes
Erik
Mar 26, 2019
Excellent and helpful customer service.
A little difficult to access, but overall a very good experience. Also reasonably priced. I would definitely recommend.
Recommended: Yes
Shannon
Mar 03, 2019
Helpful
Everyone is extremely friendly and helpful.
Recommended: Yes
Nicole
Feb 13, 2019
Easy peesey
From reserving online to setting up my storage unit on day of moving I couldn’t have asked for an easier experience.
Recommended: Yes
Nicole
Feb 11, 2019
Easy move in great rate
Customer service was great and move in was super easy!
Recommended: Yes
Alexis
Jan 21, 2019
Friendly and helpful staff
Staff was patient answering all my questions and were accommodating with my changing reservations. Everyone I interacted with was nice, and made things easy.
Recommended: Yes
Wendy
Dec 03, 2018
Easy move in. Great service
This is a clean facility with great customer service.
Recommended: Yes
John
Dec 03, 2018
They took care of me even before they opened.
I had movers coming to my house at 9:00am, they open at 8:30. I showed up a half an hour early to make sure I was first in line in order to get back to my movers in time. They were kind enough to open early for me and get me in and out by 8:30, and back to meet the movers on time. Thank you, guys!
Recommended: Yes
Mary
Nov 28, 2018
clean, friendly and affordable
I like the place, staff members are nice too.
Recommended: Yes
Hailey
Aug 07, 2018
Great Storage Facility
They were very helpful and even called after we had moved everything just to check up on us. Very good customer service, very friendly and had a great experience.
Recommended: Yes
Camden
May 15, 2018
No issues so far
Great service prior customer glad to return
Recommended: Yes
LORI CAIN
May 02, 2018
great great experience. The Best
Omgosh this is such a great place. Everyone was so kind and professional at the same time. Especially Richard who helped me through the process. A special Thank you to Richard and to all of you there.
Recommended: Yes
Monte Hamilton
Apr 27, 2018
VERYYYYYYYYYYYYYYYYYY Professional and courteous.
Pretty awesome facility with very knowledgeable and helpful staff that I interfaced with..
Recommended: Yes
Rachel
Apr 24, 2018
Great
Easy move in process and friendly staff. Best price in the area!
Recommended: Yes
Gemma Serenity Gorokhoff
Jul 14, 2017
beyond expectation
Amazing service, 1st month free, already wonderful... but more than that a truck and drive free that you can schedule and reschedule until it matches your exact needs of the moment... always friendly and arranging! Sincerely, it's a huge thank you!!
More than that, we also receive free tickets for Hollywood wax museum and Guinness world records museum... truly unexcepted and so great.
Recommended: Yes
Richelle
May 29, 2017
Helpful
This place was very helpful finding the right size and making sure it was available for my move in... Great customer service
Recommended: Yes
桃牡
May 04, 2017
Easy, efficient, reasonably priced and nice facility.
Nice facilities, clean and secure. The process was very easy and a free moving truck and driver provided.
Recommended: Yes
Teriann
Mar 21, 2017
Feel safe leaving my stuff here!
Lindsey was great, the whole Hollywood Storage team has been very helpful with everything. So pleased with everyone! Very glad I chose them again.
Recommended: Yes
Teriann Petti
Mar 19, 2017
Great place to keep my stuff!
I have used this storage facility before and was very pleased with Lindsey and the team at Hollywood Storage.
Recommended: Yes
Sam
Feb 07, 2017
Great
The lift was a little frightening, but the move in could not have gone smoother
Recommended: Yes
Peterson
Jan 17, 2017
Nice facility
Had a tough time figuring out unit size needed, etc.
Recommended: Yes
Peterson
Jan 15, 2017
Very clean, well-kept facility with on-site pest control!
Very easy move-in! Helpful staff!
Recommended: Yes
Linda
Jun 24, 2016
when you ever need anything they do there best, with a smile
When ever I come they have everything i need ready for me, they are the best with a smile and they offer water free and popcorn, and prizes.
Recommended: Yes
Rosemary
Apr 05, 2016
Recommended: Yes
Corinne
Mar 28, 2016
Smooth Move
Thank you
The process was simple and effortless.
Recommended: Yes
Jocelyn Brousseau
Jan 29, 2016
Very easy
Everything went very smoothly and everyone was very helpful
Recommended: Yes
Deborah
Nov 06, 2015
Recommended: Yes
Samantha
Oct 11, 2015
Nice, friendly, and able to answer all my questions!
Recommended: Yes
Bev
Oct 02, 2015
Good service, staff is helpful and friendly, facilities are immaculate.
Overall Hollywood Storage is great. I'd recommend them to anyone needing their services!
Recommended: Yes
Melissa
Aug 06, 2015
Recommended: Yes
桓牡湯
Jul 30, 2015
PEACE OF MIND THAT COMES FROM DEALING WITH A CUSTOMER ORIENTED COMPANY.
WHEN I SOLD MY HOME IN ARIZONA I WAS IN NEED OF A FACILITY WHEREIN MY POSSESSIONS WOULD BE SAFE AND SECURE AND NOT TOO FAR AWAY SHOULD I NEED ACCESS TO THEM WHILE REGROUPING AND SEARCHING FOR A NEW HOME.
MY ENTIRE EXPERIENCE WITH HOLLYWOOD STORAGE HAS BEEN ONE THAT EXCEEDED MY EXPECTATIONS. CLEAN AND SQUARED AWAY WOULD BEST DESCRIBE THIS COMPANY, AND
GEARED TO FULFILLING THEIR CUSTOMERS' NEEDS.
Recommended: Yes
Katherine Arndt-Gattis
Jul 28, 2015
Nice Units
Unit is on the second floor but external lifts brought our stuff up to within 10 ft of the door. Climate control, clean, free truck pickup gave us an hour and a half to load up the truck and they provided a driver. Very convenient. The front desk took the time to find every discount we could qualify for to give us their best deal.
Recommended: Yes
Ernest
Jul 22, 2015
Hollywood Storage has the storage process done to an art
They were very professional and moved through the entire process seamlessly. All of my concerns and needs were addressed.
Recommended: Yes
pierre
Jul 19, 2015
helpful staff, supplied truck free of charge, good value
got and excellent price on the storage, also was able to use one of their Penske trucks to move from my previous location free of charge, they supply the driver but you have to load within a time frame. ended up with a 2nd story site with which you use an outside lift (not an elevator) that they put into place when you need access to those 2nd floor sites. If you are not storing large furniture, very convenient. 7-18-2015. And use your AAA card for extra discount on 1st month.
Recommended: Yes
Alexandra
Jul 12, 2015
Loved it!
Easy access! Great personnel! Great price!
Recommended: Yes
Carol
Jul 12, 2015
Very skilled customer service people!
Great experience. Lindsay, Will, Bobby and Rich are so helpful and professional!
Recommended: Yes
Nyla
Jul 10, 2015
Great customer service!
The best storage facility, best prices, and the very best costumer service.
Recommended: Yes
Barbara
Jun 25, 2015
Nice facility, helpful staff
This facility is large, secure and clean with helpful, available staff. I reserved a small unit online, but when I arrived with my belongings, I dicovered that the unit was smaller than advertised and items did not fit. I was offered other units, but the only one that would work was significantly higher in price. Make sure you preview and measure before you rent the space.
Recommended: Yes
Brittany harris
Jun 15, 2015
Hollywood storage
Easy, but protected access 24/7, good Customer service, also combined with penske truck rental for easy drop off! Overall good service, would definitely recommend
Recommended: Yes
Anne
Jun 10, 2015
Great Place!
Polite, knowledgeable, friendly staff. Great pricing too. Easy access, variety of storage sizes. Very happy with our choice to store our things there!
Recommended: Yes
Nikki
May 25, 2015
Excellent facility
Great facility pretty view great staff
Recommended: Yes
Erik
Apr 20, 2015
Not quite as expected, but satisfactory
Found an excellent deal online, go down to get the place and take a look, the "5'x12'" was not actually rectangular. It was a corner unit where the sides were slanted and the back is longer than the front. Other than than good service, cleanly, not a pain in the ass, and cheaper than I expected.
Recommended: Yes
Robert Nabolotnyj
Mar 11, 2015
Very helpful and courteous .
Bobby was very helpful and courteous in getting me a unit in the price range and location that was easy to unload my POD.
Recommended: Yes
kristi
Feb 19, 2015
No hassle, no drama
Easy dealings and competitive pricing
Recommended: Yes
George Zaragoza
Jun 16, 2014
great place
its been a great place to store, nice and easy , thank you for your service
Recommended: Yes
Sarah E
May 28, 2014
Very accommodating!
Our 5-bedroom house was moved into a 10x30 storage unit and it wasn't enough. They quickly found me another unit while the movers were still unloading. Since I'm hoping to only be in one of the units for less than a month, they charged me half price.
The place is easy to get to, although getting to the units, it's a bit hilly. But that's because of the terrain it was built around.
Overall, nice place, although a bit pricey.
Recommended: Yes
Patty
Aug 11, 2013
Recommended: Yes
Elizabeth Brooks
Jul 31, 2013
This Facility is a 10 out of 10
Everything went well, your staff is courteous and helpful. I love the facility and the Hollywood theme as I did once live on Franklin Ave in West Hollywood. The only thing that's missing is my ability to ride on the cart at will! I love those things. It was a pleasant experience. Thank You
Recommended: Yes
Garry
Jul 31, 2013
it's fine
Recommended: Yes
Jesse B
Apr 24, 2012
Awesome and easy!
I rented storage before but was totally unprepared for the experience I had when I came her. The office is huge and clean and the manager is unbelievably accomodating. The lot was clean and looked like a hollywood studio and there was popcorn in the lobby! After I rented, I scheduled their free truck to pick up my stuff and everything went smoothly. I will recommend this place to friend as my experience was excellent and I get $50 when they rent!
Recommended: Yes
