Extra Space Storage - 3498 - Torrance - Normandie Ave

Professional and polite.

The service i received was professional. The receptionist was very helpful and will use the service again.

Recommended: Yes

Fast and efficient

The facility was easy to access. Seemed safe, if a little run-down.

Recommended: Yes

Inside and friendly employee

Was happy to find a safe storage

Recommended: Yes

That service was excellent as well

Great service and I appreciated the availability

Recommended: Yes

Dont rent second floor

I rented a unit last week i could of sworn the upper covering security mesh was intact 2 days later i noticed that was torn severely open on 3-4 different spot ., i told management they seemed not concern like it was the norm i am still waiting on a refund i vacated the storage that same day

Recommended: No

I am a new customer.

Should be open all day , during lunch hour tge office it's closed. And should have more moving carts available.

Recommended: Yes

My Move

Spacious and price is reasonable. I just hope they will not increase the rent.

Recommended: Yes

The pricing beats the competition

The rent is way cheaper than other storage places. The staff could be a bit more friendly. There was a large Chick-fil-A cup half filled in elevator for days and no one picked it up. ЁЯШ│

Recommended: Yes

The customer service is excellent.

This storage has excellent customer service. The price fits you pocket I look at different storage units the prices were way to much. Then I found Life storage & they had the best price

Recommended: Yes

Clean, Big, easy access. Long access hours for customers

Staff great. Prices about the same as everywhere. Clean. Love the extended access hours.

Recommended: Yes

clean facility, easy check-in

Great unit, friendly staff, good prices

Recommended: Yes

Very clean and customer service excellant.

excellent. Out several storage units this was by far superior. Customer service excellant

Recommended: Yes

Good storage company

Excellent service. Clean storage . Helpful customer service. A bit of a walk. But no complaints

Recommended: Yes

Amazing location

Everything is great except the limited amount of parking for when you're loading and unloading. The facility is amazing, the customer service is great and the price for the size of my unit was just right.

Recommended: Yes

Respectful professional and easy and clean.

My experience was outstandi! I was treated with respect and the person was very respectful. I check in process was simple and easy. It was quite quick and there was no pressure of any type. I would absolutely recommend this facility. I did say the hours are great!

Recommended: Yes

The gentleman was very professional, warm and helpful.

The gentleman made it a very easy and smooth experience coming at a tuff time for me personally. I appreciate it!!

Recommended: Yes

Great value and late hours

This. Storage unit was incredibly low costs. The gate hours are rare to find last one in at 11:00! The clerk was informative and friendly.. I would recommend this place to others.

Recommended: Yes

Great value and late hours

This. Storage unit was incredibly low costs. The gate hours are rare to find! 11:00!

Recommended: Yes

Overall Nice

Overall great price and first visit but the front desk closed early on us (supposed to close at 9:30pm) so we could not borrow the cart to move our last load of the night into the unit (you need a key from the front desk).This was frustrating because we would have put a few items to store rather than lots of items we needed the cart for.

Recommended: Yes

Customer service

Great customer service. Erika and Jesus were terrific.

Recommended: Yes

Great service

Mr Aguirre did the most to insure my rent space was well taken care of.

Recommended: Yes

Best customer service at a storage facility ever!

Best customer service at a storage facility ever!

Recommended: Yes

I wish they mentioned the mandatory insurance

Great experience, quick and simple

Recommended: Yes

Great place storage facility

I am very please with the facility it is nice and clean and in the workers are polite and very helpful the paperwork didn’t take long and the person who help me explained everything in detail without leaving anything to my imagination I would recommend this facility to my friends family and coworkers

Recommended: Yes

Easy move in. Nice place.

The person I spoke to was nice, got me my unit quickly. Be aware you need insurance and a lock. Both are sold on site but I expect they are cheaper if purchased on your own.

Recommended: Yes

Very private

I like how private the facilities is and close to home not to far, very clean and cameras all over.

Recommended: Yes

Nice place

Thanks for the help. I will recommend my friends and family to you.

Recommended: Yes

Excellent Customers Service

Donovan was very helpful, informative and patient as I made my decision. Would definitely refer to a friend.

Recommended: Yes

Great

Facility is great and the front office is so helpful and amazing! Erika and Donovan are awesome-so happy I found a home for my life @ LIFE!!!

Recommended: Yes

Easy process

Did the on line process and it only took a few minutes to finish the process at the office

Recommended: Yes

Fit my needs and budget

It was easy to do on line and a couple minutes to finish at the office.

Recommended: Yes

Is one of the best storage

Best storage in the area and around,everything is really good

Recommended: Yes

A Customer Service

Clean facility. Easy paperwork(electronic). Great management!

Recommended: Yes

Awesome gate hours!

They have the bast overall specials!

Recommended: Yes

Good service secure

--------------------------------------------------- good services

Recommended: Yes

Ok Facility

Unsatisfied with the back handed way of saying onlone that if I paid the rest of this month I could get the next half off hit omitted the part that says I'd be paying for the second month up front. Not cool. Also the security feed was broken in a few aspects and wasn't recording anything to be saved to 10 days as the HDD was full, thought know one would notice, but we did.

Recommended: Yes

Very Nice People, Great service

I search so much online until I found this place. It has best and great prices, great customer service and I'm really happy with my storage unit.

Recommended: Yes

STAFF VERY HELPFUL

TIME WILL TELL IF I MADE THE RIGHT DECISION.....

Recommended: Yes

Comprehensive, Time efficient, polite

Reasonable on last minute notice,Respectful Staff,Great Accommodations

Recommended: Yes

Easy process

Simple easy process, friendly customer service.

Recommended: Yes

Extended hours

It was really nice here and the extended hours are great

Recommended: Yes

Pleasant and professional.

Recommended: Yes

Was able to secure space quickly online. Got a call from staff quickly with information needed to make decision on unit. Upon arrival staff was very helpful and got us taken care of and on our way.

Recommended: Yes

Helpful informative staff

Needed a unit quickly. Was able to secure it online. Received a call from staff very quickly verifying payment. Was given information that was different than the webpage listed. So there were no surprises at arrival.

Recommended: Yes

It was quick and easy.

The customer service was great. The unit is very close to the elevator and the hours are good.

Recommended: Yes

Great value ,customer service was quick.

The first night I went to store my stuff , the entrance gate failed and stayed open. Also, there is a door latch (roll up door ) that if you open the door too fast it will get stuck open . I had to push hard the detent to get the door to close . Other than that . I like the place. I almost forgot , you do not sell heavy duty cardboard boxes . The ones I bought in your place are suck , not strong enough. That is all I got .

Recommended: Yes

I was looking for a storage room found life storage and was very happy to be able to reserve the unit on line, the employee was very polite when he called me to verify my reservation. The staff there is very nice. So happy I found lifestorage

Recommended: Yes

Receptionist was very helpful and let me see the reserved spaces for reference before I moved in, and worked to get me a space that fit my needs.

Recommended: Yes

Great! Sparefoot.com located a unit available close to me at a rate I like, plus they got me a discount.

LifeStorage of Torrance has a friendly knowledgeable staff, great prices, and deliver on security and size for the storage of my stuff.

Recommended: Yes

Our best stage experience by far!

Jennifer is a wonder! She was knowledgeable, efficient, personable, quick without rushing, and quite adorable. We believe she is one of the best assets you have.

Recommended: Yes

friendly staff

Clean and secure, i feel good about my belongings there

Recommended: Yes

It's a great storage facility, and I feel comfortable that my belongings are safe. The only complaint I have is that the door sensors don't work very well when exiting.

Recommended: Yes

Clean and easy

This place is good, but when I went in, the price they told me in the office was higher than the price listed on SpareFoot. They had mandatory extra fees that they added to the listed SpareFoot price, so I was unhappy about that. But then they gave me a discount, so it was okay.

Recommended: Yes

What a self storage facility should be.

This place is top notch from top to bottom. Security is their priority and it shows and the pricing is excellent.

Recommended: Yes

Very Clean

They were not open on the day I reserved my unit. They were suppose to be open. Called corporate and they said they were getting calls all day about it. They should have sent someone to open the location up if that was the case. Went back the next day and the manager did take care of me and was very polite and apologetic.

Recommended: Yes

Secure storage

The unit was large enough to put our stuff plus they have an excellent security.

Recommended: Yes

Recommended: Yes

GOOD LOCATION, CLEAN, TIGHT SECURITY.

The facility is convenient location, also very clean, I am satisfied overall.

Recommended: Yes

Greatest price for the sizes offered.

Excellent customer service, clean facility, easy access, and the ability to have access at hours not available at other facilities is very convenient.

Recommended: Yes

It works: customer service is outstanding-phone or in person.

I found this space online and I'm satisfied. There seem to be some glitches between the online company offering a $20.00 rebate and the company maintaining they don't do rebates so mine was never honored. I was a little disgruntled to learn insurance is a mandatory up-fee of $15. per month. But it's a good place, better if it weren't so far and have less time than I thought (we all think) to clear and out and stop an additional monthly charge. But if you need a storage - there's no better place.

Recommended: Yes

Very disappointed

I went back to the unit at 9:30PM last night to finish the move and the elevators were turned off. Access to units are supposed to be until 11PM. Called and texted the property manager, Jennifer, and have not gotten any reply back whatsoever. Very disappointed with this and it is my first day. This was a real inconvenience.

Recommended: No

Clean and great customer service!

Great customer service. In and out in 20minutes. Clean facility.

Recommended: Yes

great facilities

Overall, I had a pleasant time at Life Storage. They filled all the criteria we needed out of a storage place. Thanks Life Storage.

Recommended: Yes

Friendly and helpful service.

Recommended: Yes

Courteous service at an immaculate facility

Si was very thorough in assessing my needs and supplying me with the right-sized space. He made it easy to move in by opening the gate for me and keeping the doors open and supplying a cart to move my stuff.

Recommended: Yes

Awesome customer service!!

Customer service was awesome. I arrived 2 minutes before closing and Steven was so helpful and Sy was knowledgeable. Clean and affordable for what i needed.

Recommended: Yes

Great facility and location!

Manny who works the front desk did such an amazing job in welcoming me and helping me move in. In fact he met me close to midnight during his off hours and personal time because I moved in late and someone had locked the storage unit before I showed up, Manny drive all the way from Orange county to meet me and remove the lock. He has such amazing, friendly, customer service skills. This is such an awesome facility- very clean, super easy access, great location, spacious units, Post Office on site, they sell boxes on site, very convenient access to 405 freeway, Walmart and other shopping, well lit, great security (very up to date and electronic) .Quite simply an amazing place and experience!

Recommended: Yes

Excellent price for the size I needed, great customer service, very helpful. Would definitely recommend to family and friends

Recommended: Yes

Overall I was very happy with everything.

Recommended: Yes

TO WHOM, IT MAY CONCERN, I FARID ALI RAZAVI WAS VERY PLEASE WITH SERVICE WAS EXCELENT, AND THE EMPLOYES WERE VERY respectfull. SO YES I WOULD RECOMEND, PEOPLE THE N AGAIN IS YES .THANK U , FARID R.

Recommended: Yes

Great

Recommended: Yes

the staff was very professional make the experience a good one

Recommended: Yes

Recommended: Yes

Recommended: Yes

Recommended: Yes

Great experience, They were always very helpful over the phone also. 5 stars all the way!

Recommended: Yes

Great overall experience with Jennifer Moore

Was provided excellent customer service by manager Jennifer Moore

Recommended: Yes

very good pricing

Im really happy with this place,really cheap affordable pricing,also the manager there is really kind and explains really well :-)

Recommended: Yes

IT took 40 minutew to register. The person was new, untrained and not very friendly. But the space was fine

Recommended: Yes