Cesar Martinez
Aug 12, 2024
Amazing
The help was good the service was good
Recommended: Yes
Deja
Jul 31, 2024
Decent place to keep my storage
No complaints. My move in process was a success with the move in truck space
Recommended: Yes
Jose Tlaxca
May 16, 2024
Outstanding service
Jocelyn was extremely patient and very helpful. I appreciate all her help.
Recommended: Yes
Adnan Fakih
Aug 07, 2023
Excellent Service
Excellent service and reasonable price for the storage space
Recommended: Yes
Edward Griffin
Feb 06, 2023
Great customer service
Easy rental process and friendly customer service
Recommended: Yes
Wallace Brown
Dec 26, 2022
Very efficient service
I would recommend to anybody who needs storage the staff member who is very nice and that's it all my questions. Her name is Jocelyn.
Recommended: Yes
Julieta Romano
Jul 05, 2021
Great service
The lady that attended me was very helpful and guided me through my whole process.
Recommended: Yes
Angel Perez
Jan 03, 2021
Easy clean
Very clean and easy to move in
Recommended: Yes
MONICA
Jul 28, 2020
Absolutely
Great customer service, clean facilities, great prices, worth the money!!
Recommended: Yes
MARIO
Jul 23, 2020
Good storage
Good storage, not bad for the price.
Recommended: Yes
Linda
Oct 22, 2019
Process very easy
I've rented spaces in the past and this was by far the easiest and least expensive.
Recommended: Yes
Alejandra
Sep 03, 2019
Good storage unit
Check in was fast and easy and the front desk lady was super sweet and helpful. Looked for clean in the units
Recommended: Yes
Lawrence
May 17, 2019
Good value
This storage facility meets expectations.
Recommended: Yes
Jordan
Apr 30, 2019
Good clean simple
Good promotion, clean space, as advertised
Recommended: Yes
MICHEL
Jun 09, 2018
F A N T A S T I C !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am very happy about the location and the help I got from the staff!!!
Recommended: Yes
Michael
Nov 03, 2017
Good place
Great front desk lady and clean place. Its a shame the hours aren't later into the night however.
Recommended: Yes
Rebecca
Mar 12, 2017
EXCELLENT deal, clean facility, friendly staff!
I was looking for affordable, clean storage and found it at Instorage in Torrance. I would definitely recommend this storage facility to family or friends..I appreciate the affordable solution to my storage needs. Thanks!!
Recommended: Yes
Greville
Sep 01, 2016
Great facility!
Jose the manager was super helpful and made the process very easy! Thanks Jose!
Recommended: Yes
Mary
Jun 27, 2016
Great Safe Place
Nestled in Old Torrance this is an indoor storage facility with fantastic customer service. When we arrived the manger was courteous and upon realizing that the website and assigned us an awkwardly laid out unit, he showed us two additional units of the same size and happily switched us to one of the better ones, at no extra cost. The unit we got will fit our needs perfectly and was clean and in good repair when we moved in. The facility consists of a large warehouse with lots of skylights providing lots of natural light. There are cameras all over the facility, and the manager is actively watching them throughout the day which is very comforting. All in all I am really glad I chose this place!
Recommended: Yes
Alexandra
May 14, 2016
Safe, clean & reasonable
Very happy with the total building enclosure of the storage units. Good customer service and reasonable pricing , especially with the 3 month promotion special for a 10x10 unit.
Recommended: Yes
Don
Mar 11, 2016
Good Value, wonderful customer service
Customer Service was outstanding, you feel they really care about your situation. Hours are a bit of a problem but value and security are worth it. Great Storage facility.
Recommended: Yes
Pam
Mar 01, 2016
Not what they advertise
This facility advertises that they have 24 hour surveilance. They neglect to mention that it only covers certain areas. Theft is very commen, and they couldn't care less. They raise the rates annually, yet do no improvements. The place has trash everywhere and they have men working on cars at all hours.
Recommended: No
Cedric
Jul 15, 2015
The rental experience was quick and easy. The online features and follow-up emails were efficient tools in the process.
Excellent customer service from the receptionist.
Recommended: Yes
Jeanette
Jun 22, 2015
Employees r friendly
Recommended: Yes
William Watt
Oct 24, 2014
Storing while traveling...
Clean, easy access, friendly and informative customer service. I highly recommend.
Recommended: Yes
Rochelle
Jun 09, 2014
Ok. Rates are high for long time use.. But customer service is good.
Recommended: Yes
Kendall
Dec 04, 2013
Great price, friendly staff, large facility, overall a great storage facility
Recommended: Yes
Russ
Nov 05, 2013
Great Staff
Recommended: Yes
LISA DIMEO
May 12, 2012
2nd time around
im not one for surfing the internet even when its something like this that i need. i was in a 911 situaton and so i did thinking if its a hassel i will do it old school. well it turned out it was very simple and the rates were less than anybodys especially with the coupon. i drove over to see for myself...place was really clean, i felt totally like it was safe, and the people were the best. im one for example that doesnt understand not paying a person to answer a business phone rather than a computer. CUSTOMER SERVICE YA KNOW! the girls in the office, well they were all over it. i have rarely come accross a better bunch of people. over time got to know the girls real well. the company should be very proud of the customer service skills they've hire. i had such a excellent experience that today 5/12 (ck'd in yesterday) yes,...
"IM ON MY SECOND TIME AROUND!"
Recommended: Yes
