William McFadden
Jan 14, 2023
I opened my storage unit which is very...
I opened my storage unit which is very organized and predominantly plastic bins. There were crickets/grasshoppers all over the place. I have no idea how this infestation happened. This is the second time in two months this has happened and my first time reporting.
This was reported to the front mgr on site at the DelAmo Torrance location. Cat. She said she was new and had no knowledge of any related issues.
I have sent emails to former public storage contacts and some are no longer active and some no responses. I would like to speak with someone asap. 3108186410
Recommended: No
Daniel
Nov 25, 2019
Great customer service!
Shay was a pleasure to work with. She was very professional and answered all of my questions and addressed any of my concerns.
Recommended: Yes
Robynne Prosser
May 02, 2019
great job.
great job. made the process go smoothly.
Recommended: Yes
卡牡
Nov 27, 2018
From online reservation to move in
From online reservation to move in, Millions of public storage online on Google search,from online reservation to move in, it was smooth. What's written on the website was exactly I got without Penny difference. Once I get to the storage facility, browse in the other unit was no problem, rather it was a pleasure to Mark. I took quite a time to decide between two different sizes bought I was not prompted to hurry at all. I was comfortable all the time and I am very happy at this time. This is my second time using public storage after the first one ended in the good experience and finished two years ago.
Recommended: Yes
N-A
Nov 12, 2018
Great place
Great place, very quiet and clean .
Recommended: Yes
Gina Darmiento
Feb 23, 2018
Tea was real nice and very...
Tea was real nice and very knowledgeable.
Recommended: Yes
Joel Louer
Feb 13, 2018
T at your Torrance location goes above ...
T at your Torrance location goes above and beyond to help with everything I needed. 100% recommend!
Recommended: Yes
khari burton
May 20, 2017
I came to this property today to take a look at a few spaces and the manger Tea Williams was excellent. Tea answered all my question and was very knowledgeable, also has a great personality. Thank you Tea.
Recommended: Yes
Joe Turner
Apr 19, 2017
Excellent experience renting a unit today. Tea was professional and efficient. Remodeling is stressful but finding space to store our things was stress free. Much appreciated! Steve O. (Torrance)
Recommended: Yes
Deltivia
Apr 18, 2017
I came to this property to inquire about a storage unit and Tea Williams was nice enough to show me three spaces that might work for my needs. She was so patient, smiley, and held a great conversation with me. She made me feel very comfortable and confident about my moving situation.
Recommended: Yes
Zoya Khan
Mar 28, 2017
Tea is absolutely wonderful! She was professional, quick, and welcoming. We had a horrible experience with public storage in the past, but she has definitely made up for it.
Would definitely recommend this location over any other location in the South Bay!
Recommended: Yes
Janet F
Feb 22, 2017
I can't say enough about how wonderful TEA and BECKY are to work with at this Public Storage (PS) location on Del Amo in Torrance. TEA has an amazing attitude and was so helpful and patient even though I had to call her several times with questions. Becky was also great and gave me a tour of the units. She very patiently opened several units until I found one I liked. Love that Public Storage offers the first month at $1 for 5x10 units and there are no penalties if you do not rent a 2nd month. Any company that is so easy to work and generous with their policies gets my business!!!
Recommended: Yes
Frank Massa
Feb 04, 2017
Public Storage is the best.
Brenda was great she took very good care of us and made the process smooth and easy. I'm happy.
Recommended: Yes
Scott Rankin
Nov 07, 2016
Greatness with simplicity...
The staff here makes the transition so simple... Awarding winning integrity and awesome attitudes! very convenient location and very reasonable prices!!
Recommended: Yes
Linda Singleton
Sep 20, 2016
Great Experience
I liked the experience. The service was great and courteous and the price was fantastic. I had a friend that had used this Public Storage in Torrance before and he recommended it to me. I have already recommended this storage to a couple of friends of mine. I also like the great access and the time is accessible to my schedule. Thank you very much.
Recommended: Yes
Eddie Kumiyama
Jul 26, 2016
my new storage facility with Public Storage
Yenny the office manger was great. I already knew what i wanted and she made it happen quickly!!!
Recommended: Yes
Amy P
Jun 29, 2016
Customer service is excellent
I was impressed with the customer service and cleanliness of the facility. I was not impressed by all the surprise "hidden" costs when I got there...one time administration fee, locks, insurance and so on.
Recommended: Yes
Gabriela Duarte
Aug 07, 2015
Great service but surprise fees
The service was great, the girl who helped me out was super nice and helpful but I did not like the surprise fees... when I reserver online it came up to $23 and when I had to pay there it was $70!!!
Recommended: Yes
Grant Samaniego
Apr 02, 2015
Nice clean site. This place always meets my needs.
I have rented space here 3 times now, and every time has been great. Friendly service. Clean and secure site. Prices always competitive.
Recommended: Yes
Helen Celotto
Feb 27, 2014
EXCELLENT
Great service, (quick and efficient) Very friendly and welcoming. Super clean. I love it ;)
Recommended: Yes
Cindy Morris
Feb 26, 2014
Public Storage has been an entirely positive experience.
The employees are friendly and helpful. The security is good. The facility is always clean. I feel safe when I'm there accessing my storage space.
Recommended: Yes
