Elizabeth Reed
Dec 22, 2022
The location for me is perfect!
I’ll move my stuff on the 12/27/22 when my movers are available.
Recommended: Yes
Chris Casey
May 30, 2020
Public Storage is a professional...
Public Storage is a professional organization that I had the great pleasure working with. The on sight manager was extremely knowledgeable, professional and could answer all my questions.. I felt comfortable leaving my valuables at the location and not worry about the security at the location. Thank You Public Storage.. Chris Casey
Recommended: Yes
Annette Difusco
Feb 25, 2020
Great experience with staff and very...
Great experience with staff and very clean hallways and storage space.
Recommended: Yes
Nick
Jan 16, 2020
New unit move in
Reserving my unit in advance made check 8n very easy. Eli was informative and kind when we arrived to move into the unit. This couldn't have gone any smoother than it did.
Recommended: Yes
Richard Palmer
May 20, 2019
Eli is worth every cent!
Prices are high but worth the security and helpful, lovely Eli!
Recommended: Yes
Cathleen Geer Perez
Jan 07, 2019
Awesome Staff
The staff - Lizette and Raphael was so incredibly helpful and professional
Recommended: Yes
Yurik Khudnyan
Jun 09, 2018
I'm having the best experience the high...
I'm having the best experience the high satisfaction every time i rent place here thank you always excellent service. Thank you.
Recommended: Yes
D.S.
Apr 30, 2018
Good experience
Good experience. The employee that we spoke to was able to answer all of our questions and help us with everything we needed. The only negative aspect was that an advertised price did not include other fees that were necessary.
Recommended: Yes
Colleen Kennelly
Apr 25, 2018
Eli Rocks
Eli was the customer service rep who helped me. She was awesome! She was patient and helped me navigate the decision-making process.
Recommended: Yes
Doreen Cease
Apr 09, 2018
Great experience
Great experience, fast and friendly service, very courteous and professional. Unit is super clean and spacious, also convenient access.
Recommended: Yes
Michael Powers
Apr 02, 2018
Affordable convenient
Affordable convenient, friendly VERY helpful staff.
Recommended: Yes
James Passon
Mar 27, 2018
Very courteous and helpful staff
Very courteous and helpful staff. Lowest price.
Recommended: Yes
Tracy Kloss
Feb 14, 2018
All friendly at office
All friendly at office
Recommended: Yes
Jonathan
Jun 06, 2017
Great Place to Store your stuff
Great place to store things. It's all in 1st floor and has easy excess to the storage bins. Docking station was very helpful. But you have to buy their lock to lock your stuff.
Recommended: Yes
A. White
Feb 02, 2017
Super professional outfit!
Made the reservation online. Got a follow up call immediately. The place is super professional and the woman helping me was a doll. Nothing but good things to say!
Recommended: Yes
Linzie Casper
Jan 18, 2017
Brenda was so professional,efficient, fast and helpful during the set up process. Friendly service and great location for my first 'moving into storage' experience .
Recommended: Yes
GINA CHOI LEE
Jan 06, 2017
Deborah provided a Wonderful services that made me happy and reduced my stress ....thanks!!!;
Recommended: Yes
Zachary Jones
Nov 02, 2016
Brenda is very professing and efficient. Definitely a problem solver with great solutions. Great customer service
Recommended: Yes
Deborah Tellache
Oct 18, 2016
Excellent customer service
Brenda is excellent at her job. She has exceeded my expectations.
Recommended: Yes
Young Hoon Cha
Oct 15, 2016
I like the place. Debra is so kind ;) They gave me a good deal. My experience is totally awesome.
Recommended: Yes
Eric B
Sep 20, 2016
Excellence in service
The staff that work here are very helpful. They are very knowledgeable and very friendly. The only gripe I have is that there isn't enough carts to move your stuff. But other than that, it's all good here. Keep up the excellent work.
Recommended: Yes
Linda
Sep 05, 2016
Great customer servicee
Brenda and Lydia at 6400 Foothill in Tujunga are wonderful. They made a very emotionally difficult move much easier for me. They are very friendly, kind and compassionate women. Would highly recommend this facility.
Recommended: Yes
Donald La Marr
Sep 01, 2016
Confusion
Dealing with website and location personnel creates confusion.
Recommended: Yes
Sarah Rush
Aug 11, 2016
Brenda is so wonderful. She is so helpful and such a doll. I have been using this storage facility off and on since since 2000. I so appreciate Brenda as she gives me courtesy calls to remind me to pay, and also getting me the cart, and just being a great gal. So thank you!!!!!! You have a great employee!!!
Recommended: Yes
James Giraldi
Feb 16, 2015
Public Storage
The office staff was fantastic however the property could use some fixing up and they need to change insurance companies as it took over two weeks for them to refund me my money.
Recommended: Yes
Adele
Dec 16, 2014
Great employees but online reservation process not perfect
I have had a number of spaces at this site over the years and have always been treated very well by all staff. Everyone is friendly, knowledgeable, helpful, and very competent. Two areas of relatively minor dissatisfaction: 1) When logged into my account as an existing renter and reserving another space, the confirmation screen unambiguously informed me that I was eligible for the 50% off first-month discount, and I was shown a total price. This price was not honored at the office, though, because I was an existing renter. I will also say that the half-price discounts that are offered on the website as internet-only prices displayed in purple Christmas ball ornaments, do not make it clear that the price is only for the first month. I tried checking everywhere on the website, but was unable to ascertain what the deal actually was. I suspected it was a first-month only price though, so wasn't really surprised when I called to ask -- I was just surprised that the screen confirmation was not accurate in terms of my eligibility/non-eligibility for the special. 2) The $22 admin fee for renting an additional space seems a bit excessive. I've been a good customer for more than five years, and not sure why they need $22 for 10(?) minutes of paperwork.
Recommended: Yes
Cheryl Kapuler
Aug 13, 2014
Clean, neat, convenient and safe
Good service and clean convenient storage, is like your closet. Love Public Storage....my families closet.
Recommended: Yes
Tina Boucher
Mar 19, 2014
Storage is storage, i know its safe.
the set up is good and secure, however last time i was there, there was a man hanging out at the gate and when we opened it up to go in, he followed us. No idea who he was or where he went, but that didn't sit well. the unit we rented had an oil slick in the back on the ground. when i asked the person what it was, she didn't know. said she thought it was oil...and that was it. didn't show us another unit or say that was an option. we had to buy a tarp to put down to assure it didn't ruin any boxes. it was a bit disappointing. if we weren't in a rush to get a unit and get my stuff in there, we probably would have looked at other places. like i said. it's storage. its a place to put your stuff. so i don't hang out there or whatever, but i know its secure. people were nice, just not very observant that we would have liked a different unit instead of an oil spill unit....
Recommended: Yes
Michael Ivanoff
Feb 28, 2014
Made it extremely easy to move, almost an automated solution it was so simple
The ladies in the office were very friendly and helpful. They made everything very plain and understandable. They were always accessible and friendly to deal with. I wouldn't hesitate to use Public Storage in the future and will recommend you to others! Thanks
Recommended: Yes
