Cam
Aug 16, 2023
Weekend move ins
Weekend move ins are the worse. There weren’t enough carts to assist with the move ins which left many moving in without the assisting carts. This led to linger move ins into storage.
Recommended: Yes
Ingrid Armstrong
Aug 02, 2023
Very professional.
I do not remember the name of the parsing who helped me. She was absolutely kind and professional. I got to the facility close to closing and she made sure to help me check in with no problem. My anxiety level dropped because she was calm, kind and friendly. Great personality. Very much a people person.
Recommended: Yes
Rob McCormick
Jul 15, 2023
Clarissa is Amazing:)
So kind and sweet and really helpful. Made the whole process so easy and mellow. Definitely a gem for Public Storage!
Recommended: Yes
Rosa Luna
Jun 17, 2020
Very easy to reserve!
Very easy to reserve!! plus you get better price!
Recommended: Yes
Janet Tagami
Apr 07, 2020
I had a simple and great experience
I had a simple and great experience. Jessica made it easy for me to make selections and understand how the storage unit works! Thank you so much Jessica
Recommended: Yes
Jeannie Dewolfe
Feb 04, 2020
We are still in the process of moving...
We are still in the process of moving in, but some of the things I really love about this place is the streets are kept clean. In our old place, I had an average of two tire punctures a year, this place is clean of nails and screws, box cutter blades and all that junk we had to watch out for at the old storage place. Secondly, the big trollys have been wonderful for loading up and moving so easily. The staff is friendly AND professional. So glad Public is there in Upland CA. If we move across country, we will scope out Public again.
Recommended: Yes
Pamela
Feb 20, 2019
Poor lighting
The place is very old and lighting is bad on the lower level units. Considering it used to be a factory however, the lighting needs to be improved if for nothing else but safety reasons. I probably would not recommend this particular location to anyone. The price is good for what I need.
Recommended: Yes
Ashly Santana
Sep 15, 2018
Amanda is the one I dealt with the...
Amanda is the one I dealt with the entire time and I loveeed her, extremely sweet and helpful. My daughter who is only 7 was treated so nice the whole time and she says mom Amanda is so nice lol loved it. That was at the UPLAND CA location.
Recommended: Yes
Stephen
Aug 14, 2017
Good experience
Good experience. Louise is great. TY
Recommended: Yes
Daniel Asta
Mar 09, 2017
Good experience.
Friendly, but still to the point staff. No wasted time, yet I never felt rushed. Got shown what I needed to see, and got the paperwork rolling. Told me everything I needed to know, and answered every question I had promptly.
Recommended: Yes
Jacob h.
Feb 02, 2017
A PLACE TO CONSIDER SAFE
I LOVED THE WHOLE EXPERIENCE. FROM A TO Z HAS BEEN AN AWEESOME EXPERIENCE AND THE ICING ON THE CAKE WAS WHEN I GOT A CALL ON 02/01/2017 from them to make sure i was ok with everything. WELL I WANT TO SAY I LOVE YOU...
Recommended: Yes
Ricardo Castro
Dec 06, 2016
Customer service is excellent at this location, the staff are friendly, helpful, and ready to answer any questions you may have. The facilities are not that great though pretty old and run down, but if you are local to the area and need to store some extra junk this place will work.
Recommended: Yes
Theresa Myers
Sep 20, 2016
Excellent Service
I would recommend this company to anyone. If you in Ontario/Upland area I would recommend this site. They were friendly and the customer service was excellent. Carol Thank you!!! I know this isn't you main site but your amazing!!!
Recommended: Yes
Dennyse Williams
Jul 07, 2016
Not only is the location convenient for my needs, the customer service was outstanding. Alisa has such a professional and friendly personality. The facility works, but having her energy there makes the experience a smooth business transaction. I'd HIGHLY recommend this spot! Thanks Alisa!
Recommended: Yes
Sharon Brock
Jul 06, 2016
I AM COMPLETELY SATISFIED THANK YOU EVER SO MUCH
I HAVE USED YOUR STORAGE FACILITIES BEFORE AND YOU ARE JUST GREAT THANK YOU AGAIN FOR HELPING ME.
Recommended: Yes
Casey Warner
May 23, 2016
This storage facility is a great storage facility to do business with. I needed about 30 boxes so I stopped in and Laurie was able to help me. Very nice person was able to answer all my questions. She asked If I was satisfied with my purchase and ask me if I needed anything else. I would highly recommend people to the storage facility thanks again :)
Recommended: Yes
Ashlee Ruiz
Dec 16, 2014
A pleasure to do business with.
From the moment I walked into the office I experienced great customer service. Very friendly, answered all my questions, and explained the contract to the fullest. Would recommend this place for your storage news.
Recommended: Yes
Brad & Kim
May 09, 2014
Overall a good place to utilize
The only issue I've come across is the elevator being out of use, but otherwise the temperature is decent and I haven't come across any further problems thus far.
Recommended: Yes
