CubeSmart Self Storage - Vista - 1625 West Vista Way

Great customer service

The gentleman on duty on 1/31/24 was very helpful and kind. The storage space was clean, well lit and easy to find.

Recommended: Yes

Great customer service but kind of expensive

Reserved unit online and showed up and it was a corner unit not worth the price great customer service found and switched my unit right away and was an easy stress free move in

Recommended: Yes

Fastest online process I’ve had!!

I had a reservation with another facility, that morning. Miss quoted my! Didn’t honor the price. Scrambled to locate another facility, Did app on line, cheaper, went in got receipt, and showed me to my unit.👌🏽 That was the fastest and great customer service!!

Recommended: Yes

Great Move-In Experience

The reservation and move-in experience was great. Staff was friendly and helpful. I was able to borrow carts from the front office to help speed up the moving process. There were multiple elevators in my building. Maps provided to fjnd my unit were helpful. I would highly recommend this facility to anyone needing storage.

Recommended: Yes

Well priced storage unit

The process to find the unit, online, was harder than getting into the unit at the facility. The office was great and the staff friendly and efficient. My unit was large, 1st floor, and drive up access. Checked out the competition, but this was the winner. Props to Jim, who manned the desk.

Recommended: Yes

Great

We are happy with the storage facility.

Recommended: Yes

Very clean and simple.

Super easy just made a reservation called the day before to make sure everything was set up correctly, then went to the office and filled out some paperwork then got the unit super simple.

Recommended: Yes

Awesome facility

Great place get a storage unit, highly recommend

Recommended: Yes

Great customer service.

Manage to get to my storage easy and facility hours are great.

Recommended: Yes

Great Service

Was immediately treated upon arrival to this facility. Their customer service is pretty fantastic. Check-in was very quick and straight forward, plus they take you to your storage locker by riding in a golf cart which is pretty cool. They have carts available for personal use to move mixes and stuff into the units, as well as elevator access.

Recommended: Yes

Great customer service

Great customer service! Cares about there customers and goes above & beyond..

Recommended: Yes

Well done

Great pricing, service and facility was clean!

Recommended: Yes

The front desk was welcoming and friendly and most helpful.

I would be happy to recommend this facility to anyone who needs storage, The pricing is moderate and the service is wonderful.

Recommended: Yes

Very clean and great staff always very helpful

I recommended this place to some friends and they are also happy with this buisness

Recommended: Yes

Good experience.

Everything went very well. They were very nice and helpful.

Recommended: Yes

Easy, Clean, and well-priced!

Clean and easy! They made the whole process a breeze and the units are accessible and tidy!

Recommended: Yes

Smooth process from start to finish

From the time I made my reservation to the time I got my key and gate code I spent less than 30 minutes total time. The place is clean, safe, affordable and easy accessed!

Recommended: Yes

Great!

I am very pleased with the property, clean and well kept. The customer service I received was awesome. I would definitely recommend this storage facility.

Recommended: Yes

Efficient

Easy and helpful staff at this location that’s why I chose to come back when we are I between housing

Recommended: Yes

Well organized staff

CubeSmart Vista is clean and seems very secure. The team was great but their software system loss my reservation for a few minutes. The offer flatbed hand trucks and have elevators if you prefer indoor storage which is all on the second floor.

Recommended: Yes

Clean, fast, simple to get to.

Staff was very helpful and moving in was very simple. Carts were provided. Plenty of parking space for a moving vehicle. Elevators are locked with a passcode. Very satisfied with my decision.

Recommended: Yes

great & easy !!

Quick, easy and painless (besides my back) lol

Recommended: Yes

quick and painless

Super professional, thorough, and prompt

Recommended: Yes

Need more employees

The overall facility is very clean and well maintained. Customer service is lacking as only one employee was present and had to keep kicking everyone out of the office to lockup and go out on the grounds. Price is decent compared to other storage facilities in a 15 mile radius.

Recommended: No

Great job

Great customer service and nice and clean facility. Metal walls so you dont have to worry about someone breaking in.

Recommended: Yes

Thank you

Our agent was especially pleasant

Recommended: Yes

Great and extremely professional customer service

Our storage search ended here!

Recommended: Yes

Very polite & respectful staff.

Polite & Respectful staff. Good customer service. The property is nice and clean as well as the storage unit and was ready for us to move our belongings in. I would recommend this to every one

Recommended: Yes

7x10 Storage Unit

Great service in what I needed for a storage unit. Very smooth and easy process opening new unit. Clean and not infested with homeless. Was able to fit my 1 bedroom apartment worth of household items in a 7x10. Got great discounts from promo and being active duty military.

Recommended: Yes

quick and easy to make reservation.

clean so far i have had the unit a few days but so far so good

Recommended: Yes

Customer Service A

I came in a day early from my scheduled appointment date with Jim. Jim was more than happy to accommodate me and I was able to move in one day early.

Recommended: Yes

Very quick and easy

The overall experience was amazing we got there seen the unit and had everything squared away within 15 mins

Recommended: Yes

Great location and price

Representative was very nice. My unit was clean and in a convenient location.

Recommended: Yes

Great

Very clean facilities good location customer service very good .

Recommended: Yes

Good customer service.

Nice facility clean good location security good.

Recommended: Yes

Very happy and convenient for me.

I had a good experience in a short amount of time.

Recommended: Yes

Friendly staff, clean facility with competitive rates.

When I finished setting up my lease, I had to unload a bunch of my stuff, but the rep couldn't find my locker. I suggested that maybe he should carry a map especially when working with new customers.

Recommended: Yes

Exactly as advertised

Clean, convenient facility with friendly staff. Have kids regrets about doing business with them.

Recommended: Yes

Good location friendly people and good prices

I would recommend this storage defently

Recommended: Yes

Very easy to rent and get moved in

Called ahead and reserved a spot. Showed up and was taken directly to my unit. Started moving my stuff in right away. No issues at all.

Recommended: Yes

life saver!

I rented a 5x7 space and found it wouldn't be large enough. Moving day there was no problem up grading to a 10x10. Nice people and great customer service!

Recommended: Yes

Clean, helpful, competitively priced

Facility is spotless and employees are both helpful and professional. Lots of cameras and security, while even the second floor is easily accessible and well designed to allow for easy navigation with a full cart. Streets inside facility are wide enough for several cars or vans to park and unload without incident.

Recommended: Yes

I Like this Storage, and the Staff are very Nice and Helpful

Nice and Clean, Good Staff, Helpful

Recommended: Yes

Staff was great as is the facility.

I had to change to a larger unit and they made it so quick and easy to do. Very friendly helpful staff.

Recommended: Yes

Great service. They also saved me more money

The manager was super nice. He showed me some other options & helped me save more money. Great experience. Easy to rent.

Recommended: Yes

Great rates

Staff was very friendly and helpful.

Recommended: Yes

overall good

Recommended: Yes

Great experience.

Needd more moving carts. Also a map to the area that you have rented.

Recommended: Yes

Nice storage facility

This storage facility appears safe and clean and the managers (Tim and Jim) were very responsive and helpful.

Recommended: Yes

was very helpful choosing the right size storage unit..and the 1 months free was a bonus.

Recommended: Yes

Satisfied

Recommended: Yes

the manager heather was very helpful!

Recommended: Yes

Convenient

Good access. Secure. Easy to find.

Recommended: Yes

Cube Smart is a good choice!

Heather was the best! She took the time to help me find the right unit!

Recommended: Yes

Clean, safe, friendly staff and free carts to use to load and unload!

I have recommended this Cube Smart location to friends in the area. The staff was very friendly, there were clean indoor restrooms available (which come in handy when you are there all day moving) and complimentary carts to move large amounts in one trip. Good lighting and music playing throughout the building helped with motivation! The units were clean, well-maintained and safe. The hours were very reasonable as was the price.

Recommended: No

everything went as planned thanks for being there for us

the pricing was the best we found security is great exceptional customer service couldn't have asked for a cleaner unit and good access hours thank you

Recommended: Yes

潇摯

Recommended: Yes

Employees were quick, helpful and saved me $!

I checked out several storage facilities in the area and found the best deal at CubeSmart. I reserved my unit online and received a follow up call from Tim immediately with a reservation confirmation. I wasn't able to move the items in the next day as I had originally scheduled (due to my stuff) but they were able to hold my reservation and they even saved me a few $'s by comparing to the best deals they offer to suit my needs.

Recommended: Yes

Nice Facility

A great place to store your items. I have used Cube Smart three times now and have been satisfied each time.

Recommended: Yes

Went fine move in was smooth so was the paperwork process.

Recommended: Yes

Nice, helpful people. The elevator has issues

This is a nice facility in general. The people who work here are exceptional. Very courteous and friendly. Technically, the place looks nice, the roll-up door on my unit is easy to open and close and the place looks nice. I do have a problem with the elevator though. I must put in my code to open it from ground level (a layer of security that is unneeded in my opinion) and often I have to do it twice. Also the door likes to close quickly which is annoying. Lastly, the light inside my unit does not work. But do feel my things are safe and the price is reasonable.

Recommended: Yes

great service, polite and helpful staff.

I an very pleased with our experience. We obtained the perfect amount of storage vecay see we gas expert help estimating how much room we would need. Everything went veey smoothly. I truly recommend this storage facility.

Recommended: Yes

Perfectly Suited for Our Needs

Very courteous, clean, and perfectly suited for our short-term storage needs.

Recommended: Yes

Awesome convenience

:) Facility is very clean and inviting. Thank you. Veey convenient.

Recommended: Yes

One of the best storage experiences I've had

I chose this storage because of its close proximity with the freeway (as you don't want to be driving a big truck through narrow streets), the pricing (I got 1 month free apart from cheaper rates). I was pleasantly surprised to find out that the 10x10 I got was nice and clean and easily accessible by the truck. The manager (I forgot his name) was extremely nice, polite, professional and had me setup within 10-15 minutes. Overall a great 5-star experience! I'll update this review when I vacate this unit

Recommended: Yes

Great !!!!

Recommended: Yes

Got there close to closing time but they still took their time and answered all our questions. Got us in and all our needs taken care of, so far so good.

Recommended: Yes

This is the second time we have used storage at this facility. It is a great place to store your stuff.

Recommended: Yes

Great

Recommended: Yes

easy check in

I wish the keypad at the elevator worked better. It takes 3 times to finally accept your code

Recommended: Yes

Great!

Recommended: Yes

OUTSTANDING CUSTOMER SERVICE!!

Moving 3000 miles is never easy but Jim a manager at Cube Smart made things a little bit easier with the unloading process. All help was greatly appreciated and will not be forgotten.

Recommended: Yes

Very good....better than some extra space facilities

Recommended: Yes

CubeSmart is the #1 Choice in Self Storage!

I recently needed a storage for my most precious belongings. I did my homework and found that CubeSmart offered the best quality at the best price. Once arriving the friendly and professional staff exceeded my expections! Jim and Tim in the office are a real asset and an excellent reflection of the CubeSmart team. I am a 100% satisfied tenant!

Recommended: Yes

Storage facilities in general are ridiculously overpriced, and this one is no exception. It is, however, very clean and seems secure.

Recommended: Yes

good so far

Recommended: Yes

The sraff were all friendly and curtious, the deal i got online was the best deal out there, im happy with the contract i signed so i feel like monitarily, its a fair deal and i feel like my things are safe there. The main thing though is the hours of accessibility. That was the catalyst in my decision making process, this place hqs the best hours by far... though it would be nice if the stayed open a little later if not 24 hours

Recommended: Yes

Had some set backs but eventually but eventually got in!

Had some drawbacks on personnel availability to rent a unit and ended up having to come back the next day to unload. Also beware that the unit price is not including the "insurance" of $12 or more that is madintoraly per month on top of unit price added at signing. Other than that I have my unit until I move from there. Everyone was friendly and the manager was willing to remove the extra day charge for my moving truck due to these set backs.

Recommended: Yes

Recommended: Yes

Everything ok so far

Recommended: Yes

I am very pleased with the staff, service, price and security

Recommended: Yes

Recommended: Yes

Quick and Painless

Recommended: Yes

Ignore the one-star reviews!

I have no idea what ticked them off - but you can see that most of the reviews are 4 and 5 stars for a reason. To be fair, I JUST moved in - but so far, I love everything about this place except the 'hood. Clean, appears brand new, well maintained, friendly staff, lots of amenities (free wi fi and coffee??) It's such a huge improvement over my last place, I'm kicking myself for not moving sooner! I got a ground floor unit steps from the door, the gate code opener is on the driver's side (the past TWO storage places I've been required getting out of the car to punch in the code both entering and leaving!), they're open until 10 at night and I'm getting a larger unit for less money - what's not to love?? I'll keep my eyes open for the supposed shortage of carts - but even if that turns out to be true, it's more than outweighed by everything else.

Recommended: Yes

So far so good. Could use more carts at the elevators.

Recommended: Yes

FILTHIEST PLACE EVER

I visited the units and was grossed out. The manager told me they never cleaned except to sweep ocassionally and it was obvious. The roll up doors are caked with black grime and very stiff to operate. They take no pride in the place except to brag that it is cleaner than the one across the road! I rented someplace clean instead.

Recommended: No

Awesome service.

Allowed me to move in early. Great customer service. Best deal in town.

Recommended: Yes

easiest and friendliest storage around

I would definitely let everyone I know how easy it is renting storage here. Best price around and very clean as well. Staff is very professional.

Recommended: Yes

This is now My Storage Facility of Choice over "All" the competition I have seen and experienced in the Area.

Recommended: Yes

Very nice place. I would recommend it.

Recommended: Yes

Better than the rest

Great facility and very friendly staff. I was very happy to find this place through Sparefoot because when I did a search online, I did not find this facility. I also found out that they don't offer the same specials directly through the facility as they do by going through Sparefoot so that was an added plus! Overall, very happy with my experience and even happier to find out that Cube Smart offers a moving truck for tenants to move into their unit!

Recommended: Yes

Excellent Service

Actually, they have 5 carts, not two. Available at any time. If you are able to come in before 6pm which is their closing time, they are more than willing to check you out a cart for the entire day. Just call and they will actually place one right by your unit for when you come after hours! The staff is amazing, and they match prices so if you find cheaper, they will beat it! It is a very busy facility but they have obviously been trained by the best. Wouldn't go anywhere but here!

Recommended: Yes

They are being cheap

Facility may be nice and clean BUT - they have a total of 2 carts for the whole place. So unless you have time to wait, don't store there. Also, they lock carts up after office hours so you can't get to them. I am out of there.

Recommended: No

CUSTOMER SERVICE WAS EXCELLENT, VERY KNOWLEDGEABLE AND INFORMATIVE.

Recommended: Yes

The service here has always felt very personal.

The service here has always felt very personal. I feel that my individual needs are always met & considered. Everyone is always friendly & considerate. Thats why I've been here for three years & do many referrals.

Recommended: Yes

I've always been treated in a polite & cheerful manner.

U-Store-It & it's employees have been extremely helpful, understanding, & flexible from the very first day. I've always been treated in a polite & cheerful manner. Definitely would recommend this storage service to everyone. Thanks!

Recommended: Yes

I totally felt at home

Praises to Roman, April, & June for their help. Without their loving care I would not have rented this storage place because of the higher monthly rate in comparision to another storage place. I totally felt at home with them with much appreciation to them.

Recommended: Yes

Roman was very helpful and was also very timely and nice. Deserves a Promotion!

Recommended: Yes

Geat service, clean facility, good rates.

Recommended: Yes

To whom it may concern; I rented a storage unit and a employee, Roman helped me & went overboard to accommodate me. I really am going to rent another unit, & will tell all my business associates about him.

Recommended: Yes