Filip von Reiche
May 28, 2024
Great facility, difficult to move in/out with lots of items
The facility and the people thus far have been great. Moving in not as much fun and I am expecting the same moving out.
The lower doors and elevator each have a 6 digit code you need to enter every time you need to use it, and you are not allowed to keep them open, which means you can only move very small loads at a time that you can fit on your cart and then you need to keep putting the codes in. This cost me an additional $300 in labor.
Recommendation: for larger moves, allow to schedule a move-in / out to where the elevator and doors can be locked open to allow for a faster/smoother move process.
Recommended: Yes
Brittany
Nov 13, 2021
Would definitely recommend
Contact less renting was perfect! The price was great and the facility was very clean!
Recommended: Yes
Kate Staten
Sep 20, 2021
Everyone here is very nice and helpful
This facility is friendly, helpful and clean. Very easy to navigate.
Recommended: Yes
William Owen
Jul 27, 2021
Good place
Very clean facility and I would recommend it to someone else
Recommended: Yes
Al B
Sep 29, 2020
Great
Great, friendly service and a clean, safe secure storage location!
Recommended: Yes
Stephen
Jun 27, 2020
Fantastic facility
Very clean, easy access unit. Good climate control
Recommended: Yes
Cayla
Jun 25, 2020
good place to store items
friendly staff, cheap pricing, tucked away location, and open late.
Recommended: Yes
Amanda Clyncke
Jun 06, 2020
Impressive
I am very impressed with security, customer service, cleanliness, ease, availability.
Recommended: Yes
Rachael
Jun 03, 2020
Clean, safe, secure facility
My only complaint is there is no customer care for after hours. We arrived 9:00:48 p.m. Not even a minute past the access time with a рџљљ load to drop off. There was no way to contact anyone to help us. The office workers were friendly upon checking in so I would recommend this location to any that have availability from 6am-9pm to move in/out.
Recommended: Yes
Megan
May 27, 2020
Couldn't have been easier
It was super easy to get moved into our storage unit - great customer service from Dom, the facility is spotless, and you can't beat the pricing right now.
Recommended: Yes
Todd Glasser
May 23, 2020
Customer service was excellent
Customer service was excellent! All kinds of issues with technology when trying to sign documents and trying to pay.....
Recommended: Yes
Ariel
May 14, 2020
Rock star staff and nice facilities
The staff at this particular location is amazing. Very friendly, knowledgeable, and patient. It’s also got some of the best storage pricing I’ve ever seen. Also this facility is super clean and not over crowded. This facility is a bit out of the way but I’m so glad I picked it.
Recommended: Yes
Sarah
May 10, 2020
Fast, easy, no fuss!
I rented online, then arrived a couple of days later. All my info was there and all I had to do was buy a lock and move in. Easy peasy!
Recommended: Yes
Rosselle
May 02, 2020
Friendly service, very informational and kind.
The lady who helped me Chera was so nice and informational. She maintained gloves and mask while she showed me to my facility and have me info on the lock etc. The overall space looks brand new as there is barely any scratches or wear, looks brand new.
Recommended: Yes
Tyler
Apr 29, 2020
Cheap prices, easy, no hassle rental experience
Was fairly satisfied with the process, was supposed to be a 1st floor unit but ended up being on the second story. Honestly- paying $44/month for a 10x15 unit that runs a minimum of $175/month anywhere else I wouldn't care if it were on the roof. Thanks sparefoot!
Recommended: Yes
Ken
Apr 28, 2020
Great facility, outstanding staff @ competitive pricing.
Great facility, outstanding staff and competitive pricing. I would highly recommend them and suggest checking them/it out for your storage and moving supply needs.
Recommended: Yes
Augustus
Apr 16, 2020
Not bad
Appreciate the customer service.
Recommended: Yes
Korri Boyd
Apr 06, 2020
Very Helpful Customer Service
I went in and the manager showed me to my storage unit. She then explained to me all the building had to offer and we filled out the paperwork which didn’t take too long.
Recommended: Yes
Jp Hunter
Jan 22, 2020
Excellent service from the crew at the...
Excellent service from the crew at the Indiana St Location, very helpful people and friendly.
Recommended: Yes
Austin P.
Aug 20, 2019
Great experience so far!
I have enjoyed working with public storage so far. The online pre-registration allowed public storage to call me to schedule a move-in appointment, even on a Sunday evening, and allowed the whole move in process to take no more than 20 minutes. The online reservation also locked me into a great price. Gate hours are convenient, facility feels safe and secure. Auto-pay is a great feature so you don't have to worry about remembering to pay rent. Month to month rental is very accommodating to diverse needs. Online portal makes managing your account easy. All around, a great experience so far!
Recommended: Yes
Melissa Lovell
Aug 19, 2019
Bruce was very helpful
Bruce was very helpful. He was both kind and patient, answering all questions. I am happy to have found this place for storage!
Recommended: Yes
Amber Bliss
May 28, 2019
Awesome Customer Service!
Awesome Customer Service!
Recommended: Yes
Mark Robinson
Jan 07, 2019
Great friendly people
Great friendly people. Lighting at night is a little sketchy on the east side of the building. SE corner on the east side near the other door is the worst
Recommended: Yes
