J. Carter
May 18, 2023
Update to previous review
It turns out that I had a reservation for a parking space not a storage space. Stapleton still gave me the internet rate on the storage I was looking for and followed up with me and we straightened everything out. No attitude, irritation or back lash. Just professionalism, politeness and kindness. So even with my mistake things are look very good.
Recommended: Yes
Carter
May 13, 2023
Unintended price rise.
When i arrived I wasn't in their system and had to take the higher price charge. It went up more than an hundred dollars.
Recommended: Yes
Heather Britton
Apr 29, 2022
Good customer service very helpful and understanding
Does young lady that I worked with she was very nice very respectful very understanding she got straight to the point she told me all of the rules on the regulations of having the storage I liked it because I also had a light in there for at night time when you can't see and actually like an outlet to where I could plug in my phone if it were to die. I also like the fact that it's drive up access and that it's open till 9:00 the pricing was a little expensive compared to the other units that I have had but they're very clean. If I were to recommend any storage I would recommend this one.
Recommended: Yes
Vickie Gonzales
Feb 27, 2019
Olen . Great customer service
I called needing a storage unit quickly, called olen held it for an hour while I got my check from work. Thanks I appreciated all she did.
Recommended: Yes
Gregory
Dec 25, 2017
easy toi fiid, seems secure
good access, good instructions, good coordination with the moving company
Recommended: Yes
Michelle
Mar 09, 2017
Great Customer Service!!!
Mercedes knew I was in a hurry and had everything ready to go with not just my storage unit but, a moving van as well!! Could not be happier! Great size for the price as well!
Recommended: Yes
Justin
Feb 15, 2017
Bargain storage units
I had a excellent experience with moving in to Stapleton Storage. They had the most reasonable price in the area. Justine in the office was very kind and helpful. I would definitely recommend Stapleton Storage to anyone looking around that area.
Recommended: Yes
Justin
Feb 12, 2017
Very well priced units. Staff was very friendly.
The storage units are set back off the main road, so that's nice. They're very well priced. Best value for your money that I've found. The staff were all very nice. I'd definitely recommend Stapleton Storage to anyone.
Recommended: Yes
John
Aug 12, 2015
Dirt, bugs, and mice.
This place is incredibly cheap. Not necessarily in a good way. The lot is full of cracks and pot holes. Although they sweep the lot it doesn't make much of a difference with all the cracks and potholes. There are bugs and mice all over the place. The gates don't work half the time. What to see something funny. Go into the office and look at the big TV behind the desk. Most of the cameras don't work. There are homeless people living all over this place.
Recommended: No
Sefton
Feb 17, 2015
The employee was very helpful and kind. The whole process was very straightforward. I would recommend this service to anyone in need of a storage facility.
Recommended: Yes
Robert
Aug 21, 2014
Recommended: Yes
Anthony
Apr 22, 2013
Everything has been really good so far! No complaints.
Recommended: Yes
sam
Dec 14, 2012
renting a parking spot.
the spots are not assigned, its just what ever space is available, also no lines so you just guess where to park. can be annoying when other tenants park incorrectly and take two spots.
Recommended: Yes
楔慮
Jul 27, 2012
Clean facility and friendly people
It took no time at all to fill out the paperwork. The person at the desk was friendly and informative and answered all my questions. We have rented units at other places before and have always had problems with trash or pests. This facility is very clean.
Recommended: Yes
Tamara Earl
Jul 27, 2012
The most convenient!!!
Not only is everything quick, easy and clean but there is great comic relief as well. Wouldn't use any other facility!!
Recommended: Yes
Somchit Thamrongpradith
Jul 27, 2012
Best over-all storage I've ever been to.
The Stapleton Storage is a great place to store all your things.
Its very nice, easy to get in and out, with good security. the ower is nice, easy going, and understandable.
Thats why i've been a member here for over 5 years.
Recommended: Yes
Cheryl Perazzo
Jul 27, 2012
Great place
The staff is more than helpful, they are so friendly. The location is easy to find, whether you are on a bus or in a car. The site is clean and neat. Nice!!!
Recommended: Yes
Mark
Jul 27, 2012
great place for storage
customer service there is great...if I have had any problems, all I had to do was call and they helped me sort things out. Location might not be in the nicest area of town but the place is pretty secure. I'd definitely recommend this place to anyone looking to rent a storage space
Recommended: Yes
Monica Lasswell
Jul 27, 2012
Ideal Storage Unit!
I have never rented a storage space so was a little leary. But after meeting John and seeing the facility I had no problems at all! Location is great and it is so easy to get into. Paying on line makes it so simple! Facility is very clean and well maintained. John is great too! Would defintely recommend this storage unit!!
Recommended: Yes
J.e.green
Jul 27, 2012
great customer service.clean.secure!
moved in at the first of year!very helpful and courteous! will recomend to anyone who needs storage! I am very pleased! Great place to store! j.e.green
Recommended: Yes
Belen L.
Jul 27, 2012
Stressless, simple and fast!!!
After the hassle of moving cross country, it was a great convenience to drop off the U-haul truck and be able to rent a unit at the same location. Great customer service by Ceyla and John made the process quick, easy and stress-free!!Thanks guys!!
Recommended: Yes
Matt Poleck
Jul 27, 2012
Super helpful staff and secure facility
I have used this storage two seperate times in my life and each experience was flawless. Its easy access to your unit, easy to make payments, which typically is at least 10 or 20 bucks lower than other storage facilities. I have been helped several times efficiently when I had questions or concerns. The neighborhood may not seem like the greatest but I have never felt unsafe to leave my car outside while using one of their many uhauls. I would recommend Stapleton Storage.
Recommended: Yes
Marie Walker
Jul 27, 2012
Was impressed all around..liked being able to drop off my U-Haul at the location
Was very happy with the security set-up, cleanliness and the fact that the facility is only blocks from my home. Also like the automatic payment option so I don't have to worry that I might forget to pay
Recommended: Yes
John James
Jul 27, 2012
Great People
Always helpful. Best pricing that I found! I still have my mailbox there.
Recommended: Yes
Dennis
Jul 27, 2012
Excellent place to rent a unit!!
In a moments notice I had a job transfer and needed storage fast. I called Stapleton Storage and they handled every need I had. Very fast to help costomers, extremley friendly, great location., very clean and secure. Easy online monthly payments and 24 hr access to all your belongings. I highly recomend Stapleton Storage!
Recommended: Yes
tomeka robinson
Jul 27, 2012
been with them for years
i was recommended to stapleton storage even before their name changed by a good friend of mine . and he told me about the low priceing of the large units compared to other storage companies the security measures that they take each year the cleanliness of the property. the 24 hour kiosk machine to pay for your unit . the low priced p.o. boxes and i was sold it is a great place to store your belongings.
Recommended: Yes
robert m
Jul 27, 2012
good place to store your stuff,helpful staff
been there over a year,no problems,low prices,refer friends if they need storage
Recommended: Yes
Sherrynise Cocas
Jul 27, 2012
excellent customer service with fair pricing.
The staff is friendly and helpful and the storage facility is convenient, clean and secure.
Recommended: Yes
Pete Guarnero
Jul 27, 2012
Easy to use, helpful staff
It was very easy to secure a storage space appropriate for our needs and budget. The staff is very helpful and it has been a great solution for us to store our belongings there.
Recommended: Yes
Gwen Pruet
Jul 27, 2012
Great people. Great security.
Good rates, clean, secure, friendly. I would choose them again.
Recommended: Yes
ELowery
Jul 27, 2012
very pleased, helpful,friendly service
good customer service, always willing to help with any issue, with a sense of humor, also
Recommended: Yes
Mary O
Jul 27, 2012
Convenient, reasonable,clean, great customer service.
I was looking for a storage unit not too far from my house and wanted the convenience of being able to drive right to the door of my unit rather than carting things in and out of an elevator. When I went to Stapleton to check it out I was impressed with the way John greeted me and showed me all the options/prices available. The complex is clean and secure, and the price was reasonable compared to others. I didn't need to look any further and have been pleased with my choice.
Recommended: Yes
norman howlett
Jul 27, 2012
clean and secure
I Like Stapleton Storage because i know my belongings will be safe.and the property is clean its Location easy to find and is ran on a quiet street unlike some storage companies that are in high traffic areas that are loud and noisy with a lot of foot traffic. the size of the units are great for the prices also.the staff is pretty cool also!
Recommended: Yes
Tearach (Tara) Tichy
Jul 27, 2012
Just what I needed!
The over the phone and in person made storeing everthing I owned quick and easy. I know everything is safe, and getting there is a straight shot down the road. AND THE PRICE IS SO RIGHT!!!!
Recommended: Yes
Will Pointer
Jul 27, 2012
Professional and business like.
The people make this place great. Helpful setting things up and offered tips that saved a bit of money.
Recommended: Yes
TICIA
Jul 27, 2012
its okay
the post from above should go ..just trying to be okay ..sorry for who's feelings were affected.. good with the results .and everything work out find .. !! hope their are no hard feelings..I'm a single parent just trying to make it!! THANK YOU !!
Recommended: Yes
業正祥
Jul 27, 2012
Problems with gate code
First I'd like to say that the other "reviews" received $20 off their march storage rent for their positive reviews. This is what an unpaid review looks like. What happens if your gate code doesn't work? Am I paying to own a bunch of stuff that sits in a locked closet behind a fence that I cannot cross? The office is only open 9-5 weekdays so there's never anyone there to help me.
Recommended: No
Jeff Alexander
Jul 27, 2012
Clean, safe and friendly!
This place has some of the best prices (I did a lot of research!) and were super friendly and accommodating. I would definitely reccomend them!
Recommended: Yes
Cindy A.
Jul 27, 2012
Definitely the best place for miles around..trust me, I researched!
Friendly service, meticulously clean and there's flower pots outside in the summer, excellent security!
Recommended: Yes
Julius for (Joseph)
Jul 10, 2012
Good and friendly attendant
We have to store a car for 3 weeks. The reception is pleasant, and convenient. The location and accessibility is also good. No fear of safety of the vehicle inside the fenced and secured compound. Hope everything remains safe and secure by the time we pickup the car in 3 weeks. If not I will come back here and tell it.
Recommended: Yes
