Briana
Sep 03, 2024
Very clean and organized
The phone app to open and close gates is not working which was a main reason I picked this unit (I didn’t want to enter codes every time). So that is unfortunate but overall it’s easy to get to my space within the unit and easy to navigate to my space.
Recommended: Yes
Daronda Turner
Jul 24, 2024
Great service has been provided from the staff.
Just moved in, but so far I’ve experienced great service! No complaints. Very easy process to sign up & lease online.
Recommended: Yes
DP
Dec 10, 2023
Reasonably priced, and a secure facility I can trust to keep my things safe
I feel the most confidence in my choice of storage units. This place is secure, the staff are enthusiastic and serious about storing people's prized possessions safely, while keeping unwanted perils(ie. Mice, weather, thrives) far out of reach. You get that extra piece of mind, and with this facility you get it at a very reasonable price that doesn't make you wonder if you'd be better off just selling off the important and sentimentally valuable items that you may not have room for at home.
Recommended: Yes
Karah Royse
Sep 03, 2023
Easy Peasy
The entire process was smooth and stress free. They were helpful, friendly and it was just a no-nonsense setup. We're all very happy and highly recommend!
Recommended: Yes
Sapphire
Mar 18, 2023
Great Facility awesome environment Good employers big bang for your buck!
I highly suggest this storage facility to any online need of storage.
Recommended: Yes
Alexis Colwell
Aug 15, 2022
Overall Great
Super easy to get a spot completely online! I didn't need to reach out to anyone and was able to complete my reservation online. Of course it is expensive but the facility is very clean, customer service was great when we arrived, AND getting in/out of gates was easy. The app allows you to open gates from your phone which was convenient when the moving truck had to leave after us. Everything has been great so far!
Recommended: Yes
Jay Springs
May 31, 2022
Very easy process
Good price. The app makes Everton easy. What else can you ask for
Recommended: Yes
Clifford Pence
Apr 03, 2022
Completed rental online, unit was ready and waiting. Love the phone app.
I completed my rental online, so I didn't have to check in at the office. The email responses that I received were clear and concise--my lock was in my unit, which had been inspected and sealed.
When I arrived I opened the gate using the phone app--no worries about pulling close enough to poke buttons or getting wet if it rains. The same app provides access to the building and elevator. The unloading area is flat and level (no curb), there are plenty of carts, and it's very clean.
Recommended: Yes
Julie
Nov 09, 2021
Fast, easy, contactless, and flexible!
I was able to move in a day earlier than I originally planned. They were very flexible. It was super easy to access and I feel very safe having my stuff stored there.
Recommended: Yes
Jay
Jul 12, 2021
Jenapher did a great job!
Friendly and did great explaining our options.
Recommended: Yes
Ashley Arias
Jul 09, 2021
Great staff and safe place for all my stuff
Clean facility and excellent staff! I feel like my stuff is safe here.
Recommended: Yes
Karen Shaw
May 28, 2021
Great place so far.
Definitely nice. Only problem, being handicapped, we were slow to approach opening elevator door. Door almost closed. It reopened after walker blocked door from closing. Not a good idea. We were able to get on, the doors closed, but no buttons would function. We sat several minutes wondering what we should do. Luckily someone else summoned the elevator, so we were able to get out. We could have called the front office as cell phones did work on the elevator. (Just a word of caution: if you don’t make it onto elevator first try, enter your code and try again!)
Recommended: Yes
Teresa
May 27, 2021
Very helpful and friendly staff.
great location and very helpful and friendly staff. the only issue is that my particular building smells terrible.
Recommended: Yes
Evergreene
May 10, 2021
Great experience
First I had a great phone call with Reanne who walked me through the whole online sign in process. Then, getting to the facility was easy and the unit itself was prepared for me and clean, and fit everything I needed. I loaded my stuff and was in and out in less than 20 minutes. It was awesome. Very much appreciate and look forward to picking up my stuff later!
Recommended: Yes
Cynthia Nguyen
May 10, 2021
Good customer service but some storage units need to be upgraded
I had a really good experience with customer service. Phone and in person help was great! I looked at two storage units and the one without climate control appeared to have water stains onmthe wall. I did not rent that one because of fear of dampness could ruin my things. The climate control unit I did rent is newer, according to the rep, so I hope Public Storage Corp will keep upgrading their facilities.
Recommended: Yes
Russell strom
Apr 23, 2021
Great place, easy move-in
Employees were helpful they worked with me to make sure I had got what I needed and it is very much appreciated
Recommended: Yes
April May
Apr 21, 2021
Best place for storage!
Not only is it an amazing price. And super secure. But the front staff, Malcolm, was so helpful and understanding. I am very happy I found this place.
Recommended: Yes
deshelly
Feb 02, 2021
great help
Great experience and I appreciate their help.
Recommended: Yes
Keira
Jan 28, 2021
I hate the job stop code entering
Overall pretty good. Annoying I have to constantly enter the code
Recommended: Yes
Ashuntie Gayden
Jan 28, 2021
潇摯
So far so good fantastic place great customer Service
Recommended: Yes
Michelle Greenwood
Dec 23, 2020
unit had particleboard door not steel as in images.
I didn't know my unit was on the second floor. PPerwork had wrong unit number so it waS not contactless as the website informed me.
Recommended: No
Vaughn Abernathy
Dec 18, 2020
Quick & Easy-to-use
It was a smooth and easy process.
Recommended: Yes
Christina Vasquez
Dec 10, 2020
Very professional
Very professional, nice, clean and helpful. Explained everything we needed to know. Products available to purchase in their office.
Recommended: Yes
Christina W
Oct 23, 2020
Public Storage Review
Eric at the Smoky Hill location, in Aurora CO, has been PHENOMENAL! He not only is very personable, he listened to the needs I had for storage space, and suggested different options. He went above and beyond my expectations for maintaining my confidence in Public Storage! My experience was nearly effortless!! Thank you Eric! You are a valuable asset to the company!
Public Storage has been great and Heather at Gun Club Rd, in Aurora CO, has been the BEST!! Circumstances have led me to close my unit there, but Heather's AMAZING customer service and terrific personality have made it a difficult and bittersweet goodbye. Thank you Heather!
Recommended: Yes
Desiree
Aug 11, 2020
Great location, reasonable price
Public storage was very easy to set up. Everything was ready to go when I arrived. I would highly recommend!
Recommended: Yes
Patrick Girand
Aug 08, 2020
Expectations communicated and met.
Expectations communicated and met.
What I really appreciated is that everything is being well communicated a head of time,.. and things happen as I was told they would. Really has helped ease anxiety over moving things into storage. Thanks!
Recommended: Yes
Sandy
Aug 08, 2020
Great find
Unit is very well maintained. The staff is extremely helpful.
Recommended: Yes
CHAD
Jul 30, 2020
Safe and clean
Everything from initial paperwork to move in was smooth. Price is perfect
Recommended: Yes
Diane
Jul 19, 2020
Easy to navigate
It was easy to sign up. Not much interaction needed with staff. But all was good.
Recommended: Yes
Rochelle
Jul 13, 2020
It was nice to be treated like a...
It was nice to be treated like a person, not another sale. Matt was very courteous and kind.
Recommended: Yes
Kayla
Jul 07, 2020
Great!
Debbie was great and helped us get settled with the unit we needed. Thanks!
Recommended: Yes
STEVEN
Jun 29, 2020
Unbelievable hospitality at this site.
Unbelievable hospitality at this site.
Kudos are in order for your representative, Debbie!
Recommended: Yes
Melanie
Jun 29, 2020
Enjoyable experience at public storage
Great and easy intake. Wonderful location and clean.
Recommended: Yes
Andrew Perkins
Jun 23, 2020
Debra was great!
Great staff fast check in, clean
Recommended: Yes
Beth
Jun 16, 2020
Easy entry, nice sales people
great location and price, easy access, friendly staff
Recommended: Yes
Joe Campbell
Jun 12, 2020
Personnel was very polite and helpful
Personnel was very polite and helpful, Storage unit was just what we needed So far everything's been great Thank you
Recommended: Yes
Spring Cloud
Jun 09, 2020
Debbie was so helpful
Debbie was so helpful! & was able to answer any & all questions we had. The site is clean & secure. We're very pleased with our storage choice.
Recommended: Yes
Camron
May 31, 2020
Good service
Moved here from San Antonio Texas, I was greeted by Eric, never talked to a employe in San Antonio with a positive attitude like him keep up the goodbye work guys
Recommended: Yes
Claudia Mcdougall
May 29, 2020
Great and fast service
Great and fast service. Clean storage units, quick check in and very reasonable priced, secure units and well maintained. Thank you!
Recommended: Yes
Keith Cornwell
May 27, 2020
Debbie was amazing!
Debbie was amazing!! She did everything she could and more to make this easy!! Have already recommended friends and customers there!
Recommended: Yes
Jo Ann Eckhardt
May 22, 2020
Great customer service!
I checked in with Debbie for my storage unit and the service was top notch. She was thorough, friendly and upbeat. I highly recommend.
Recommended: Yes
Jarris
May 10, 2020
Hidden Fees
Lots of hidden fees they don’t tell you up front.
Recommended: Yes
Stephanie
Apr 22, 2020
Best Storage I've Ever Used
This place is awesome! Check in was quick and easy. Security is top notch and the storage building unit and building are super clean. Love it!
Recommended: Yes
Lois Shaver
Feb 17, 2020
Customer Service person was friendly
Customer Service person was friendly, helpful and gave us details which were very welcomed.
Recommended: Yes
Terrotus
Feb 10, 2020
My Review
Clean convenient and friendly
Recommended: Yes
Jeffrey Notestine
Feb 07, 2020
I like iy
I like it its clean on in side
Recommended: Yes
Kareem Ahmenatu
Sep 16, 2019
1st Time customer
Eric, on site was just outstanding with his customer service and knowledge. He gave us a tour of the facility and made sure we understood all the security at the site. Public Storage "Great rates and Great people"!
Recommended: Yes
Lynn Jackson
Jun 21, 2019
Ryann was great and very helpful
Ryann was great and very helpful
Recommended: Yes
Carrie Stokes
May 31, 2019
Rep was very helpful and kind.
Rep was very helpful and kind.
Recommended: Yes
Rick Vugrin
Sep 15, 2018
Jamie the property manager was very...
Jamie the property manager was very friendly and helpful, she took me around the property and made sure the unit I was renting was correct for my needs.
Recommended: Yes
Sheila Edwards
Jul 23, 2018
The construction make less space and...
The construction make less space and drive way is narrow.
Recommended: Yes
Nick
Jul 21, 2017
Great place to go for your stuff
Accommodated my needs perfectly and swiftly. Storage space was clean and roomy, price was fair (especially that $1 first month!) and the manager was courteous. Great place to keep your stuff.
Recommended: Yes
rylan john
Jun 20, 2017
The best customer service I have ever received!!! Ladies were awesome and couldn't have had a better experience, very understanding and polite.
Recommended: Yes
Thomas Lopez
Jun 20, 2017
These women are amazing! We will never use an other storage. Jennifer and Breanna are the best!
Recommended: Yes
Bill Mcdermett
Apr 28, 2017
Came here today to get some boxes and the lovely young lady Kaily was very helpful. It's been a hard month planning this move and Kaily made it so much less stressful. Thank you Public Storage! You have a great team!
Recommended: Yes
Christopher Cossio
Apr 18, 2017
The young lady (Kaitlyn?) who helped me move in was nice and answered all my questions. The price was fair and I got a climate controlled unit. There is no light inside each unit but plenty of light in the common areas, headlamp is recommended.
Recommended: Yes
eliseo vasquez
Mar 31, 2017
Everything was a great experience pricing is good units are clean Kaily was very helpful and very imformative about everything i needed to know
Recommended: Yes
Jennifer Hill
Apr 12, 2016
amazing staff
Shannon was amazing at giving us all the info we needed to be set up and most successful in moving into the storage unit.
Recommended: Yes
Julie Meyer
Sep 15, 2015
Excellent service
I have always had great customer service whenever I have a question. I found out a few weeks ago that the location on 225 and Tamarac was closing. The lady that helped me was Kylie I hope I spelled her name correctly. She found another location for us, called the new location to make sure they had a unit for us and made the reservation for us. She went above and beyond in my books. With her help she kept us as a customer moving to the location at 16606 E Smoky Hill Aurora, CO. Shannon I believe was her name at the new location was very helpful showed me the new unit and did all the paperwork and explained everything to me. Both lades went above and beyond taking care of me. Great job each lady did at their job.
Recommended: Yes
