Katie
Apr 30, 2024
Good customer service
Great customer service. Easy access into facility. Had difficulties finding my unit and no one was there in person. I called and they immediately were able to direct me to the right spot.
Recommended: Yes
Elsie
Sep 04, 2023
Relatively easy move-in! Minimal stress.
Relatively easy move-in! Minimal stress.
Recommended: Yes
Donna Leabhard
Aug 31, 2023
So far so good.
Just put a few things in today so will do more later.
Recommended: Yes
Adam fox
Jun 11, 2023
good space
great space great people better space
Recommended: Yes
Lucas Williamson
Apr 21, 2023
Good Service just not the best quality units or facility
Unit had quite a bit of debris inside which is most likey because of wind and the unit itself felt like a regular door or a closet door which is ok idk just didnt look the best but it is what it is as long as my stuff is safe.
Recommended: Yes
George Norman Dittmeier
Jul 11, 2022
Very friendly and efficient
Very friendly and efficient. Space for trailer is ample and easy to access.
Recommended: Yes
Caleb Cote
May 02, 2022
Nice facility
Badn’t for sure nice yes like it
Recommended: Yes
Emily
Apr 20, 2022
Easiest unit to reserve
Easy to find, friendly customer service, easy to reserve a unit too! A little on the pricier side but sometimes you get what you pay for, right? Very satisfied with the unit so far!
Recommended: Yes
Erik
Mar 20, 2022
Good times
Customer service made this a good experience
Recommended: Yes
Anne Shaul
Mar 18, 2022
Good experience
Never had to use a storage facility before. I was treated respectfully.
Recommended: Yes
Rita Batiste
Feb 23, 2022
Looks secure & clean
For the price....so far so good!
Recommended: Yes
Alix
Jan 11, 2022
Quick and friendly
Quick and friendly! Great administration team (front desk).
Recommended: Yes
Stacy Turner
Dec 22, 2021
Easy and friendly
Great little unit. Super price. Friendly staff
Recommended: Yes
DavidParmenter
Apr 02, 2021
clean quick affordable
Best price in town. Transaction was seamless and efficient.
Recommended: Yes
Sandy G
Dec 02, 2020
Sandy G
The Storage Manager and staff were very nice, helpful, and polite. I was in and out of the office within 15 minutes. Very efficient.
However, the truck broke down as soon as I arrive to my home. I turned off the truck and it wouldn't' start. I could reach anyone but voice mail. I contacted the emergency line and was told I had to pay $105 to have them send someone to jump start the truck. This happened within 30 minutes of me picking up the truck. I left several message and got a call back three hours later. My helper had to go to work, so I had to rent the truck for one more day, due to this issue.
Recommended: No
Janice Kriegel
Dec 02, 2020
Convenient, clean, secure storage facility.
Clean facility, great customer service, great price.
Recommended: Yes
Matthew Alexander
Jun 14, 2020
Wonderful location and great staff
The location is perfectly located in the mountains of Boulder Colorado, with magnificent views and nice little creek on site. The staff are very helpful, with understanding the process and showed us to our unit. My opinion is that Life Storage is the best place for storage, that i have been to yet.
Recommended: Yes
Jenae
May 29, 2020
Helpful Customer Service
When I first went to move into the storage unit it was locked. I called the office the next day and they apologized and fixed the lock that day so I could move my belongings in. Overall, helpful customer service and a clean and well cared for space.
Recommended: Yes
Katie
May 03, 2020
Quiet. Unit location is nice pull up is nice
Excellent sooooo goo in fact that I want a bigger one. Maybe, bit only if I can get the one next to mine.
Recommended: Yes
Paula Y
Apr 30, 2020
Just what we needed
The unit I was assigned online was in a location I didn't like, so the manager moved us to a better location with no hassle. It's clean and easy to load.
Recommended: Yes
Nina
Mar 19, 2020
Very clean and spacious.
I would definitely use this storage unit again in the future. Made my life a lot easier
Recommended: Yes
Duncan
Mar 16, 2020
Very clean and accessible units
Great storage units. The woman I felt with was very helpful
Recommended: Yes
Adrian
Sep 30, 2019
Fghjhhhhh
Good storage unit people area and location
Recommended: Yes
Daniel
Sep 29, 2019
good location
convenient location for Boulder.
Recommended: Yes
Andrew
Jul 15, 2019
Simple, clean, quick move-in at a do-able price.
No BS. Price is what was quoted, insurance is required but only $12 a month. Unit was very clean. Customer service was prompt, and move-in was done in under 15 min.
Recommended: Yes
Sam
May 22, 2019
You're paying for proximity to Boulder, not fancy indoor facilities.
I was hoping for a facility with the more advanced locking systems instead of a hanging lock.
Additionally, the facility is old, built since the 70s from what the lady told me. It's functional.
What you're paying for is proximity to Boulder, not fancy indoor facilities.
If you don't mind driving 5-10 minutes east of central Boulder, you'll like the convenience, even though you can get space for almost half down in Broomfield.
Recommended: Yes
Phillip Jacobson
Feb 20, 2019
Took forever to find somebody to check me in.
It took nearly 20 minutes for somebody to appear to check me in. Repeated phone calls were unanswered. The side gate to the facility is wide open at all times and has not been fixed.
Recommended: No
Marion Conrad
Feb 03, 2019
Comfortable
Easy to find, dry and flood save, easy to leave.
Recommended: Yes
Garrett
Jan 07, 2019
Excellent
Moving in was a breeze. The only thing that was unexpected was the charge for insurance.
Recommended: Yes
Wendi Palmer
Dec 10, 2018
Very efficient and friendly
Very convenient and great location
Recommended: Yes
Hope
Oct 01, 2018
Easy
Lisa was very helpful! It was such an easy process. Very affordable and clean.
Recommended: Yes
joe erhardt
Oct 01, 2018
fast good experience
found them to be fast accurate.
Recommended: Yes
Laura
Sep 17, 2018
Had no choice, but to move Oh-Itime constraints
Dirty-not cleaned, cobwebs,cracked concrete entrance,smelled moldy due to previous flood,thick dirt in all corners, no access to 20x30 unit I booked, told salesperson I had a 26' truck. Drove 2 1/2 hrs. To Unit. Too late. Would like compensation. MANAGER refused to look at unit & told me to empty it & give me refund. I hired 2 guys @ $95 per hr.(NOT NICE)POOR CUSTOMER SERVICE. I ASKED FOR CONF.# & they asked, "why?"& did not provide it.I HAVE HAD LOTS OF STORAGE IN PAST. THIS IS THE WORST. CALL ME,AS I DID NOT RECEIVE A CALL IN 48 HRS.
Recommended: No
Kaila
Mar 29, 2018
Overall good
JUST WISH There were lights inside
Recommended: Yes
Allison
Jan 06, 2018
Great price, awesome customer service!
So far I've had a great experience- nice people, great accessible hours, affordable pricing.
Recommended: Yes
Kyle
Dec 23, 2017
Easier than I first thought
This is my first time using a storage unit. Their staff was friendly, and the process was quick. I will use their service again for sure!
Recommended: Yes
Emily
Dec 07, 2017
Great move in!
I was pleased with the customer service
Recommended: Yes
Taylor
Dec 05, 2017
awesome
it was so easy to move into life storage and it's a really simple process
Recommended: Yes
Reed
Dec 04, 2017
Good stuff
Easy to work with. Nice staff.
Recommended: Yes
Sydney
Oct 25, 2017
Clean and easy
Signed up on Sunday and moved in on Monday!
Recommended: Yes
Nina
Apr 28, 2017
Good overall
Front desk ladies were awesome, though I had to wait 15min outside because they were out on some errands or something. Mandatory insurance is kind of annoying. Overall good experience.
Recommended: Yes
elizabeth
Apr 10, 2017
Very friendly and helpful staff, unit was clean and as advertised
Very friendly and helpful staff, unit was clean and as advertised
Recommended: Yes
Eli
Apr 08, 2017
Nice clean facility, friendly sales people
Was very satisfied with my experience, was cheapest storage for a 10 x 10 in surrounding area, overall excellent business!
Recommended: Yes
Meg
Mar 09, 2017
Friendly and quick
She was very friendly and helpful, the process was fast and easy, showed me the unit before we settled everything, place is clean. I'm happy with it, thank you!
Recommended: Yes
DEBORAH
Feb 05, 2017
Friendly and professional customer service
Quick professional service. Good price would recommend.
Recommended: Yes
Chris
Feb 04, 2017
Manager locked doors midmorning costing me moving time
I tried to move in midmorning around 10 only to find the office locked and sign saying will return at 11:30. This cost me $100 in moving time while we waited for the manager to return. This was after I was told the previous day that a morning move in was ok.
Recommended: No
Liz
Jan 17, 2017
Friendly, efficient, helpful staff
They are not a huge place, but service customers great!
Recommended: Yes
Nickolas
Oct 05, 2016
So far so good
So far so good. Time will tell how good it is.
Recommended: Yes
Luis
Apr 28, 2016
Friendly staff.
The staff at LifeStorage of Boulder Valley was well informed, and they answered all of my questions about the unit.
Recommended: Yes
Connor
Apr 10, 2016
Great storage facility
Very good storage facility, great staff, great pricing
Recommended: Yes
Lisa
Apr 06, 2016
My only problem is that the electricity doesn't work but they are telling me that it isn't part of the deal anyway. :( Hard to arrange stuff into a storage unit after dark with no electricity. :( The person who helped me set up the rental of the unit was VERY helpful.
Recommended: Yes
Clarissa
Mar 29, 2016
Recommended: Yes
Katie
Mar 29, 2016
Very clean!
The lady at the desk was very helpful. And the facility itself was extremely clean. I was happy to put my stuff there and trust that it will be kept in a nice condition!
Recommended: Yes
Clarissa
Mar 25, 2016
wonderful customer service!!
I came 4 min til closing and the nice lady still took care of me without rushing through everything explained everything to me and then walked me over to the unit and showed me both entrances!
Recommended: Yes
Adam
Mar 21, 2016
Smooth
Recommended: Yes
David
Feb 27, 2016
great all around
Great price, very clean, secure, awesome customer service
Recommended: Yes