Samantha
Apr 08, 2023
Good pricing
Good price and easy to find. Had no trouble getting to the unit and it was convenient that the lock and everything was ready for us.
Recommended: Yes
Larry
Apr 07, 2023
Straight forward and simple
Gentlemen was very professional and set me up very quickly and even showed me my unit before ever charging me
Recommended: Yes
Lisa May
Sep 26, 2019
Fast easy service
Fast easy service, reliable, good location
Recommended: Yes
Alexander
Aug 31, 2019
Outstanding customer service!
I reserved a unit online with SpareFoot. The next morning, Billy (GM) called me to confirm. Billy was extremely professional, helpful, and thorough during our brief conversation. I set my appointment to come in and sign the lease, etc. Once at the facility, I was warmly greeted by Antonio Q. who did not stop smiling. Antonio, like Billy, was extremely thorough and answered all my questions. If you’re reading this Billy, Antonio is the embodiment of customer service. The unit was clean and appeared well-maintained. Pricing was also reasonable. I signed up during a 1/2 off 1st month rent + 10% off the monthly cost. The entire facility looks well kept and secure. Overall, I am happy with my choice to rent here. I usually do not write reviews, however, it was Antonio’s superior customer service that persuaded me to do so.
Recommended: Yes
Marvin
Mar 02, 2019
Easy access, great customer service.
Staff is very helpful and friendly.
Recommended: Yes
Katlyn
Jan 04, 2019
Great customer service and price fit into my budget.
Great customer service and price fit into my budget.
Recommended: Yes
Jeff
Sep 30, 2018
Very great staff
The property was so clean and the staff is awesome !!!!!!! They explained everything so well
Recommended: Yes
KC
Jan 16, 2018
Clean and secure facility. Good customer service
Beat price for a 10x30 in town. Gated and looks brand new
Recommended: Yes
John
Jan 30, 2017
Great move-in with broken light bulb
Very nice storage units with great pricing. Would have been nice to have a working light bulb not a broken one.
Recommended: Yes
Monica Guerrero
Jan 13, 2017
Awesome Costumer Service
The customer service was amazing and it's very affordable.
Recommended: Yes
BECKY
Jan 11, 2017
AMAZING customer service!!
I have never been more impressed with a facilities customer service. The office staff go above and beyond to ensure a smooth move in! The place is clean and well maintained and the rates are extremely competitive. I highly recommend this Cubesmart location!!
Recommended: Yes
Mickey
Jul 30, 2016
Friendly staff and clean facility
When I got there I wanted a smaller unit, but after speaking with the lady she convinced me that a bigger unit would fit my needs much better. If I had not taken her recommendation the size unit that I thought I needed would have been to small. She took the added time to show me both units and after seeing the smaller one that I had picked I knew that it was way too small. She treated me like an old friend not just some customer renting a storage unit.
Recommended: Yes
Dave
Jun 05, 2016
Just as expected
Friendly, helpful staff, but only 1 in office. Tight access with difficult concrete rises that make it hard to maneuver a 26' truck. But everything worked!
Recommended: Yes
Colin
May 23, 2016
It's a great place
THE STORAGE unit is spacious and the people are great!
Recommended: Yes
卡牡
Oct 02, 2015
Very convenient
My experience was completely smooth and detailed. Made my last minute decision feel like a researched and thought out plan.
Recommended: Yes
JOSE
Jul 30, 2015
Very professional very polite I enjoy the service
Recommended: Yes
Andrew
Jul 23, 2015
Nice facility but 10% price increase after 6 months.
The facility is clean and seems secure. Unfortunately, the price went up after just 6 months. If they raise the rent again, we will move our stuff.
Recommended: Yes
Lesley
Jul 07, 2015
easy, safe, clean, friendly
Recommended: Yes
Santos
Jun 24, 2015
Extremely friendly and helpful staff. Overall great customer service.
Recommended: Yes
Rebecca
Jun 15, 2015
Nice and easy
Easy to rent, we were set up quickly and the customer service person was friendly and the unit has worked really well. Exactly what we expected!
Recommended: Yes
Jaime
May 26, 2015
The costumerservice is excellent!!
Recommended: Yes
Sharon padilla
May 09, 2015
to small storage
We did not like all the hill mounts in the storage units.
Recommended: Yes
Brenda
May 05, 2015
Aside from being misinformed about after hours rules, I am happy with my storage unit.
Recommended: Yes
FRED
May 05, 2015
Everything went well
We were unaware of the $12.00 insurance fee that is required. We were told we had to have it to rent the unit. I feel like that should have been made aware before booking the unit.
Recommended: Yes
Kimberley
Jan 08, 2015
Was fine and would recommend
Recommended: Yes
eryn
Dec 19, 2014
Quick, The first unit wouldnt work due to the door to the unit but they quickly found a replacement unit. The units are easy to access and the staff is very friendly
Recommended: Yes
Ryan
Oct 26, 2014
Great deal great service.
The woman who helped my family was super nice and efficient. She went above and beyond for myself and my family. This storage unit will be my first choice everytime it is needed.
Recommended: Yes
Amy
Oct 11, 2014
The person i dealt with was friendly but had an issue figuring out the math involved with comparing price options.
Recommended: Yes
Mitch Starkey
Jul 16, 2014
Big house, rough timeline, great experience
This team is outstanding - took care of everything and helped with the things I missed.
Recommended: Yes
Karla Honneywell
Mar 31, 2014
On line procedure was very simple to do. Maria's call shortly after, took care of any unanswered questions.
Recommended: Yes
Andy
Jan 30, 2014
maria is fabulous! so far, a great storage place.
Recommended: Yes
Wilbert
Feb 19, 2013
Melinda was awesome!
Recommended: Yes
Cotton
Feb 03, 2013
Amazing
I set up a reservation with this site, and within 10 minutes, got a call asking when i could come in to sign the lease. When i got there, Maria was more than helpful and great to talk to. Def recommend this to anyone.
Recommended: Yes
Laura
Dec 18, 2012
Maria waited on me and was very pleasant and informative. Storage units are great and place is very accessable to our house.
Recommended: Yes
Debora
May 04, 2012
Very helpful & caring!
When we learned that our needs for storage were going to be larger than CubeStore could accommodate, we were referred to another storage facility in the immediate area who had the size unit we needed. The caring and concern with which we were treated at CubeStore was outstanding. We would recommend, without hesitation, that others check out this well-run business!
Recommended: Yes
Eric
Feb 22, 2011
WOW you guys are great (1)
Recently last Friday 01-07-11 we lost our rental home due to the owner being foreclosed on and we had to be out of the house on Monday 01-10-11 so we only had the weekend to pack and get out. We had limited funds as we just returned from out of town for the holidays and came back to this. WOW Happy New Years to us.. Not a Happy New Year after all.To continue we had to store our household goods so they would not be on the street for anyone to enjoy.
Recommended: Yes
Eric
Feb 22, 2011
WOW you guys are great (2)
I have used Two Men and a Truck for prior moves within the last 5 years so I called them again and they told me about your facility and your awesome promotion that if we rent a unit from you we may get one or two hours of free services from them. So I called the customer service line and secured a unit at 2310 S. Circle Drive Colorado Springs CO 80910. Now this is not the closet location to us but was the only location that could house our household with a 10 x 30 unit available.
Recommended: Yes
Eric
Feb 22, 2011
WOW you guys are great (3)
To my surprise I found out that the first month was free with a 3 month commitment and only a $22.00 admin fee plus the required insurance on the unit. So with the awesome promotion I not only was able to save my household items but was able to use Two Men and a Truck free for 2 hours. Now I moved on the crappy weather Monday 01-10-11 no choice and while Two Men and a Truck moved me into storage.
Recommended: Yes
Eric
Feb 22, 2011
WOW you guys are great (4)
I stayed in the car as it was freezing and snowing and listing to the car radio and silly me drained the battery so I was stuck. I called the site manager Maria G. Mazey and sadly she had no jumper cables and was very concerned for my safety and well being. I was able to find someone to come and give me a jump but Maria called me back to check on me and was going to have me come to the office to stay warm.
Recommended: Yes
Eric
Feb 22, 2011
WOW you guys are great (5)
So Maria is great and not only that, I kid you not, after I made the reservation with the call center they advised me the site manager will call me back within 24 hours but within 2 minutes of the reservati on Maria called me to welcome me to the facility etc. In closing if it was not for your promotion of the first month free and a 2 hour voucher to Two Men and a Truck (2 hours since I had to rent the 10 x30) I would never be able to afford a unit to save my household.
Recommended: Yes
Eric
Feb 22, 2011
WOW you guys are great (6)
I am now in a Hotel as we have no new residence yet and hope our funds last so we are not out in the cold but once again without your great awesome promotion for the first month free I would not know where to go as no other storage facilities in the CO Springs Area run this kind of promotion they want the first month up front at signing. WOW you guys are great and again my kudos to the site manager Maria G Mazey as well.
Recommended: Yes
Allen Cole
Dec 11, 2010
Excellent!
Very professional and booked our unit in advance and made our cross country move much easier. We changed our original unit to U-Store-It specifically because of Maria her help and professionalism. Very impressed! Beth was just as helpful as Maria. Thank you to both!
Recommended: Yes
