Rose
Nov 20, 2024
Swich
I needed to move from one storage company to another, due to the rising cost. When I went online public storage was is cheaper than any other storage com0any and I was able to move in on my time. Stephanie is very helpful and nice. I am glad I found this place.
Recommended: Yes
Matthew Norton
Nov 03, 2023
Nice facility, good employees.
Great service, friendly staff.
Recommended: Yes
Taylor M Bailey
Sep 30, 2023
Legit, the best experience entirely!
I have never had such a better experience with a self storage company!!!
The price is literally THE lowest in town
and for the size! No one else compares in town! Everyone else is $50-$100 more.
Customer service was incredible! Debbie was the most helpful with easy guidance and direction, with any questions I had for her!
Don't go anywhere else!!!
Recommended: Yes
Carol Huff
Jan 27, 2023
Easy process
Easy to reserve, move in! Nice facility with coded access. Flat beds to move your items! Friendly staff!
Recommended: Yes
R Anderson
Oct 27, 2022
Difficult with moving semi and needing to keep road access
my son was present for the move-in
Recommended: Yes
Martha
Aug 16, 2022
Extremely secure
I just moved my stuff into storage a couple of days ago and facility is clean and the people working there are friendly. The only thing that sucked was having to put in the code again to go up the elevator which can be tedious when moving in a 26 foot truckload of stuff. I do understand its for security and I doubt I'll mind it when going back to get something or check on our stuff, but during moveing day it prolonged the process. Aside from that I have no complaints.
Recommended: Yes
Ken
Jul 12, 2022
Good storage units
Great location and service, elevators help with moving, plenty of space in my 10×15 unit
Recommended: Yes
Jamar walton
Apr 29, 2022
Alba is awsome
Alba was really awesome. Very helpful info and also helped me get in my storage unit. She was very polite the whole time even If I did ask for a lot.
Recommended: Yes
Carolyn Valdez
Nov 04, 2021
Avatar
New York Yankees, Denver Broncos, Cornhuskers, Norte Dame, New Orleans Saints, Avalanche, Mickey Mouse, Pinocchio, Venom, Alvin,
Recommended: Yes
Daniel Jimenez
Sep 13, 2021
Secure
Facility had many electronic locks to get to my storage making it feel safer to store there
Recommended: Yes
Christopher J jackson
Sep 09, 2021
Yes I would definitely send your way
Everything was just right. Nice and smooth.
Recommended: Yes
Helen
Apr 23, 2021
Great facility
Katie was very friendly and knowledgeable. Thumbs up!!
Recommended: Yes
Nicole Torres
Jan 21, 2021
Safe, clean storage
Front desk staff Jo was super friendly and helpful, and answered any questions we had. She also let us know about the specials, and showed us how to use the gate code, and the location of the storage unit. Everything was very clean, and you are not required to bring your own lock, which is also a plus.
Recommended: Yes
Eric Farrar
Nov 16, 2020
Very friendly staff; best rate for a small unit in the southern COS area
The staff was extremely helpful and friendly. The gentleman who helped me with getting my storage unit was courteous and showed real concern for customer service. He was sure to explain insurance of stored belongings and assess the size of the unit I selected for the type of belongings I am storing.
Recommended: Yes
Kathy Rose
Oct 13, 2020
Very professional
Very professional, very quick service. They explained everything clearly. Even told me that my unit might be to small which it would have been, so Im glad I got the next size up. So happy with the ladies at the Astrozon Blvd in Colo Spngs!
Recommended: Yes
George
Jul 13, 2020
I was very impressed with the help I...
I was very impressed with the help I received from the desk man. I don't remember his name but he was very helpful and courteous!
Recommended: Yes
Barrett Lea
Jul 13, 2020
So far so good
So far so good. Already have a reminder my next Bill is due 2 days after moving in.
Recommended: Yes
Meagan
Jun 14, 2020
Helpful
I thought everyone was helpful! I was me able to open my lock and I had a very nice lady help me with opening it.
Recommended: Yes
Jennifer
Jun 04, 2020
The perfect storage unit!
Excellent customer service! Clean, convenient and affordable!
Recommended: Yes
Shatara Gaines
May 29, 2020
The manager and staff were great
The manager and staff were great. I realized I needed a bigger unit the next day and they were awesome about transferring me. Very clean and secure.
Recommended: Yes
David
May 26, 2020
Great storage
Great price and very secured. No homeless people.
Recommended: Yes
Mathew
Apr 18, 2020
Excellent Service
Service was incredible and I appreciate the help with everything.
Recommended: Yes
Johnny
Apr 01, 2020
Great Customer Service
Anthony is great. He helped us find the perfect storage place
Recommended: Yes
Rene
Mar 21, 2020
Great place
This was an easy move in. Chantel was so friendly and helpful.
Recommended: Yes
Rita Melland
Mar 02, 2020
Inexpensive
Inexpensive, and close by.
Thank you!
Recommended: Yes
Skyler
Mar 01, 2020
5 STARS!
I urgently needed to get into a new storage unit, at a quality place and for for a good rate so I easily booked a reservation online for a unit at Public Storage! When I came in the next day to finish my reservation and get the key, I was happily greeted by Theresa who was just absolutely phenomenal! She was very pleasant, professional and knowledgeable and explained everything I needed to know. She showed me my unit and how everything worked and held great conversation too! She really just made my overall experience that much better! If I could give more than 5 stars to this facility and Theresa I would!
Recommended: Yes
Leo
Feb 29, 2020
Nice and affordable
Really nice and affordable storage. Would recommend to friends and family.
Recommended: Yes
Tess Kuckleburg
Feb 29, 2020
Very secure, staff is helpful, clean
Overall seems like a great facility . Very secure. Staff is friendly and helpful. My only wish would be that there were more carts available for us to use And that parking was a little easier
Recommended: Yes
Dalene
Feb 14, 2020
Clean
Clean, climate control, staff was friendly and very thorough.
Recommended: Yes
Tracey
Feb 06, 2020
The price is right except for the $20 lock
The administration fee of $24 seems high. It's not clear what that covers. Also, you are required to buy one of their $20 locks, but they don't tell you that until you move in.
Recommended: Yes
Robert Kidd
Dec 12, 2019
It was a good experience
It was a good experience. Counter staff were easy to work with. Got me just the size storage unit that will work for what I am doing.
Recommended: Yes
Happy Customer
Nov 26, 2019
Everyone was very helpful and kind
Everyone was very helpful and kind. Everything was explained and there were no hidden fees. Clean storage area and climate controlled a plus.
Recommended: Yes
Darryl James
Oct 11, 2019
Excellent service at a great price.
Excellent service at a great price.
Recommended: Yes
Stanley Bloom
Jul 31, 2019
This place is great
This place is great. Super secure and easy to get my stuff stored. They have plenty of carts and this place is super clean. The staff is very helpful.
Recommended: Yes
Jennifer C
Jul 23, 2019
Great experience
Great experience
Recommended: Yes
Heather Fincher
Jul 09, 2019
My husband and I really appreciated...
My husband and I really appreciated Leanne's humor, professionalism, and honesty!! Thank you so much for making it easy and fun!!!
Recommended: Yes
Shelby Dininger
Jul 08, 2019
Didn't plan well
Your "admin fee" is ridiculouy high and makes the $1 move in special almost moot. But my biggest complaint is the parking lot. Y'all built a 3 level massive storage unit but only put a tiny little parking spot with 10-15 spots. It's stupid. There's people parking on the street and there's always moving trucks blocking the way. Very stupid planning on that part.
Recommended: Yes
Kelley Duncan
Jul 03, 2019
Employees are very friendly
Employees are very friendly! They treat you like family! The units are clean and plenty of security cameras so you'll know your stuff is safe.
Recommended: Yes
Stephon Woodrum
May 28, 2019
Many of the staff are incompetent
Many of the staff are incompetent, rude, and make promises they cannot honor. The only helpful person at the Astrozon/Hancock location in Colorado Springs is Robert, everyone else in the new office should be fired
Recommended: No
Samantha Lawson
May 28, 2019
Love this place
Love this place! Fast service and employees that enjoy their jobs. I got a great price on line and move in was so easy
Recommended: Yes
Cole Josefchak
May 21, 2019
I was very satisfied by the service i...
I was very satisfied by the service i was provided and as well, the storage unit and facility are amazing.
Recommended: Yes
Tonia Brooks
Apr 22, 2019
Leon did a great job for Alisha and...
Leon did a great job for Alisha and Tonia helped us on property and all. Great customer service professional.
Recommended: Yes
Christine Hansen
Apr 05, 2019
Honest
Everyone was very helpful and the building was clean.
Recommended: Yes
Gabriel Ramirez
Feb 14, 2019
Very affordable
Nice people, nice price. Great location
Recommended: Yes
Ruben Lopez
Dec 11, 2018
Great customer service!
Great customer service!
Recommended: Yes
Mindy Brown
Nov 03, 2018
I dont agree that customers renting...
I dont agree that customers renting more than one unit wouldn't be provided some type of multi unit discount. 10% off on both units or something like that wouldn't kill Public Storage and would do a great deal for keeping my business long term!!
Recommended: Yes
Allen Stringer
Sep 04, 2018
One of the best experiences I have had...
One of the best experiences I have had getting a storage. Steve was fun and also very informative. I would recommend this location to family and friends
Recommended: Yes
Bradford Seely
Jun 13, 2018
It was a great experience!
It was a great experience! Pam the unit manager is a keeper.
Recommended: Yes
Elizabeth Zdanowicz
Oct 09, 2017
I was on the road driving from ...
I was on the road driving from Wisconsin to Colorado, when I started researching places to store my belongings. I chose this particular location because of pricing, security, and accessibility, Upon making my online reservation I was called within 10-15 mins (tops) by the property manager Heidi. Let me tell you that she is outstanding!! She was beyond courteous and friendly, talking with her felt like I've known her for years! She made us feel welcome from the moment we pulled up with our Penske truck and trailer. It was like we were family. ?. Finding out she was a WI native as well made it even better! We have since visited the storage and Heidi saw us as leaving...she remembered us immediately waving and saying hi! I was a former customer service/hr manager for 9yrs and she is definitely someone I would be proud to have as part of my team!
Recommended: Yes
Monica Mitchell
Jun 23, 2017
Heidi was super helpful and made my experience very enjoyable I would highly recommend this site
Recommended: Yes
PewPewSkittles
Jun 18, 2017
I'm a locksmith that gets called to this facility regularly to help people that have lost their keys. The staff is invariably friendly and accommodating for their customers and the security level is high. There's no better place to store your things while you're away from the Springs.
Recommended: Yes
Janelle Medina
Jun 03, 2017
Thank you Heidi for making my 2 1/2 years at the public storage welcoming and so comfortable. I recommend this facility to any and everyone I meet or know, whom needs a storage unit. This facility I have found to be very safe and secure plus kept in great clean condition. It makes it more easier not to worry about my belongings being safe or not. Thanks 4 all that you do Heidi I appreciate you!
Recommended: Yes
Trevor Guidry
May 30, 2017
Very helpful an knowledgeable about ...
Very helpful an knowledgeable about what type of storage unit that you need for the type of place it is you have.
Recommended: Yes
Tanji Coverson
May 11, 2017
This is nice little stow away! I love that it's kind of tucked away. The lift is a life saver, especially when you're doing things on your own! Very clean, very secure, no worries here! Recommended if you live close and quite affordable... keep up the great work??
Recommended: Yes
Chantell Edwards
Sep 29, 2016
Pleasant
When I got there I was late for an appointment however the public storage rep was able to help me with in an hour due to poor appointment
Recommended: Yes
DEBORAH
Jan 26, 2016
Easy move in
Easy to set up online. Robert was very pleasant and excellent showing me around and explaining the process and facility. My only complaint is that they always hit you with something unexpected. I was unaware of the fact that I had to pay for insurance. As most places, they will find a way to tack something else on to your monthly rental.
Recommended: Yes
Raymond Geffert
Dec 09, 2015
Great Service
The manager and assistant manager were very helpful with getting my account set up and everything went smoothly with getting my storage space. I would definitely recommend this location to friends.
Recommended: Yes
Catrina F
Jul 28, 2015
Best experience ever
The girl in the office was so fabulous and so very patient with my 4 yr old son. She assisted me with everything and did not rush me a bit. I cannot say enough wonderful things about her. Thank you!
Recommended: Yes
Melissa Akers
Feb 19, 2015
Totally awesome
This place rocks
Recommended: Yes
Randall Ruth
Nov 16, 2014
great customer service
Friendly staff
Recommended: Yes
Joel C
Aug 13, 2014
Rented space in MN and CO for my active duty soldiers use.
Helpful people that go above and beyond. Now. If you'd just offer a military discount? :)
Recommended: Yes
Stephaine Meador
Feb 26, 2014
Excellent
Friendly and knowledgeable customer service. The place was very clean and well kept. I felt safe storing my items there.
Recommended: Yes
