Samantha Sinko
Sep 18, 2024
The least helpful storage place
I showed up on time for my rental to start. The office hours were listed as 9-5 on a Saturday. Nobody was in the office, the doors were locked, nobody answered the phones. I went to my unit and it was incredibly dirty inside with trash along the walls. Also, I paid for a lock because that is required by Public Storage, and they are supposed to leave it in my unit. That did not happen. So I had to leave, go buy a lock, then fight with them to refund me for the lock that was never provided. Just find somewhere else.
Recommended: No
Cameron McKinnon
Apr 10, 2024
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Recommended: Yes
Steven Farley
May 22, 2023
Great place and very informative
Answered all my questions and was ver helpful! Great lady!
Recommended: Yes
Cindy
Aug 12, 2022
Yes I wish you was great thank you
Customer service was amazing. She was very professional kind and took care of me quickly
Recommended: Yes
Dakota Mach
Jul 12, 2020
no Hassel storage !
Called made an appointment ,showed up a little late and was greeted cheerfully ,in and out in about 10 to 15 min the clerk was very polite and easy to communicate with got my unit unloaded and was out with in an hour . Perfect best storage I've used in Denver and I would recommend it to anyone wanting a fair price no Hassel storage .great job .and my thanks to you .respectfully Mr mach.
Recommended: Yes
Sherrill Ireland
Apr 13, 2020
Was afraid with the Covid 19 virus that...
Was afraid with the Covid 19 virus that I wouldn't be able to rent a much needed storage but thankfully you were open but have put into place measures to keep not only the staff but the public safe. The rental was easy and the staff was very informative and knowledgable. Thank you.
Recommended: Yes
Maggie Tucker
Nov 08, 2019
Kurt: the real mvp
This review is purely based on the efforts of the real MVP: Kurt. There was a software issue with my unit when I originally signed the paperwork. When I realized my entry code didn't work, Kurt found out that I was somehow assigned to a different unit. When I told him I work in Northeast Denver during the hours y'all are open he offered to stay late for me to get there to fill out new paperwork so I could move in within my time frame. Five stars, rave reviews.
Recommended: Yes
Steven Helsley
May 22, 2019
Highly Recommend!
The property was very clean and accessible, like most storage companies. What sets this location apart was the customer service provided by the manager Celia. She was very helpful and informative on everything I would need to have the best storage experience. Celia really made my day. Would recommend this company based on her interactions alone!
Recommended: Yes
Joe Medina
Apr 29, 2019
I really enjoyed my experience with ...
I really enjoyed my experience with property manager Jeanette..she showed me units after i told her what i had...thank you very much Jeanette
Recommended: Yes
Ross Brown
Dec 20, 2018
Clean and safe.
Clean and safe.
Recommended: Yes
Roxanne
Nov 27, 2018
No Problems
Reservation worked exactly as it should. No problems or changes. Very helpful.
Recommended: Yes
Julia
Oct 24, 2018
Clean and staff always helpful and fast.
Clean and staff always helpful and fast.
Recommended: Yes
Nicole Borrego
Sep 11, 2018
Steven was great he was so nice and...
Steven was great he was so nice and polite and very knowledgeable. He helped me when times were hard for my family. He got me in a storage that was very reasonable on price and was the perfect size for our needs. We are very happy with the service we have received so far and look forward to having you guys as our storage needs. Thanks
Recommended: Yes
Arlene Fisher
Sep 06, 2018
Super friendly
Super friendly, economical and convenient.
Recommended: Yes
Holly Tafoya
Jun 06, 2017
Celia is wonderful. Very helpful and did a great job getting us all set up.
Recommended: Yes
Scott Akers
Jun 05, 2017
Super friendly. Super helpful. Celia went out of her way to be accommodating for us. She's the best.
Recommended: Yes
Kay Wiggins
Jun 01, 2017
We were in a real bind this past weekend and needed storage asap. Celia was very responsive to the voicemail message I left; she responded immediately. And she was so helpful and accommodating; providing us with exactly what we needed. It's wonderful to find a business that has employees who are caring and considerate and willing to go the extra mile to help those requiring their services! Thanks so very much!
Recommended: Yes
Billy Billberson
May 06, 2017
Celia was really cool, and was very helpful when helping my old granny. I really appreciate her hard work and patience. Thanks y'all!
Recommended: Yes
Reginald Bruce
May 06, 2017
I was just there this morning. There was a special person there named Celia. (Ask for her) It was the best experience I had at a storage unit. It was easy nice and quick. Great attitude and hard worker. Thanks again Celia.
Recommended: Yes
Jake
Dec 20, 2016
Great experience
The folks were great to work with. Was able to up my unit size with no issues at all.
Recommended: Yes
Linda Browning
May 18, 2016
awesome and friendly
They were all so very nice. I was sent from one storage to another because the other had a better price. I appreciate that they made sure i found the best price for me.
Recommended: Yes
Wendell Parrish
Feb 26, 2014
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I don`t like the rates going up after only 6 months
Recommended: Yes
