Jonathan
Oct 13, 2024
Terrible customer service
I needed to talk to someone about the unit I had rented because I realized it didn't have the headroom I needed. I tried online and calling, but was not able to reach anyone. The "chat" feature is terrible also. Unless you want to talk about things you can already find on the website, it can't help you, and it didn't seem like there was a way to get a live human
Recommended: Yes
Karen
Sep 10, 2024
It's ok
It's okay, my gate code didn't work
Recommended: Yes
Anonymous
May 10, 2024
Homeless in a hurry
Great storage in a hurry, clean and reliable!
Recommended: Yes
Ashleigh Wallace
Dec 19, 2023
Awesomeness
Great storage place, great view people!
Recommended: Yes
Lorrie
Oct 25, 2023
Best deal great people to work with.
Best deal for our needs. Would use them again.
Recommended: Yes
Heather rogell
Oct 17, 2023
Customer service was very helpful and well informed
When I spoke to a gentleman he was beyond helpful and efficient
Recommended: Yes
Donovan
Apr 07, 2023
潇摯
Good and open. Nice to add the lock too.
Recommended: Yes
Robbie lux
Mar 27, 2023
Amazing Units
These are the cleanest most secure storage units I have ever seen! The couldn’t believe how easy my move in process was! I am so impressed with the level of security this place has! There’s fencing, a locked gate with a code and I got a lock! I showed a family member who rents storage units in Wisconsin and she was so impressed with how clean and secure this was and how I was paying so little for such an amazing place! I am so grateful for these units!
Recommended: Yes
Susie mestas
Mar 20, 2023
Very clean
Very nice and clean units very secure
Recommended: Yes
Tim
Feb 11, 2023
It was fast and easy
Good place and clean...just out of the way
Recommended: Yes
Lacey Berumen
Feb 11, 2023
Great facility
Clean secure and convenient we appreciate having this near us.
Recommended: Yes
Sadona Waterman
Jan 01, 2023
I had problems with the on line check in but customer service was helpful
I had problems with the on line check in but customer service was able to take care of it. I hope everything was correct, however. I did have to complete the application 4 or 5 times.
Recommended: Yes
Katie
Dec 14, 2022
Excellent
Online process was quick and easy, the online form went very smothly no complications with filling it out and e-signing the document was easy to read and understand wat you are signing very imformative! Federal 10 storage units off riverside park way are in excellent condition 24hr gated entry the units are extremly clean no dirt trash no debris every where. Definitely trust having my belongings stored at this facility! 100% satisfied and i do Recommend!!!
Recommended: Yes
Dave
Nov 18, 2022
Move in was smooth
Had trouble getting in the gate because I was calling from a different phone, customer service took care of me right away. Lock combo wasn't working, customer service fixed the situation quickly. Pricing is fair and competitive. Very satisfied with these guys! Would recommend them for sure!
Recommended: Yes
Kelly Marcus
Sep 11, 2022
No charity
The ownership changed hands and the new owners demanded $400 in back rental on a space that was gifted by the previous owners to a local charity that benefits underprivileged teens. The charity had to get a lawyer uncle Ed to get their goods back. This included donated homecoming dresses & coats that are given for free to kids in need. Heartless!
Recommended: No
Mike Park
Sep 05, 2022
The entire property was very clean
Clean property, unit was also very clean
Recommended: Yes
Debbie Zambrano
Aug 15, 2022
It was a little difficult to register on line
We had trouble filling out the paperwork and no one was around to help us. We finally were able to get ahold of a person to help us. Unit is real nice, more expensive than most I looked, but it is in a very convenient location for me and clean. Thank you!
Recommended: Yes
River Kincaid
Jun 12, 2022
It has not been long but so fair it has been a great experience!
Anytime I’ve had a problem customer support has been very understanding and helpful! Very nice and clean facility!
Recommended: Yes
Rob Snyder
Jun 02, 2022
Right size, right price great location
It was easy to reserve a unit. The person I spoke to in North Carolina was extremely helpful and pleasant.
Recommended: Yes
Brandi
May 25, 2022
Doing good
Way better then it used to be. Jhhhbbbhbhhhdhhhhhhbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbhhhbbbbb
Recommended: No
Deb
Apr 27, 2022
Took more time to sign contact than expected.
We spent over an hour signing a contract. Don’t wait until your move in day to complete this process.
Recommended: Yes
