Justin
Oct 24, 2023
Keep it simple
Clean and affordable and safe. Not much else to say.
Recommended: Yes
Calvin Fisher
Jul 22, 2023
Professional
Very put together and very easy to follow the directions of moving in.
Recommended: Yes
Samantha Laytham
Nov 13, 2022
Clean, quiet and easy process to rent here
I contacted several places and did some pricing. This place seemed alot more reasonable for the sizes and cost then others in area. The process was super easy, and I was called back to set up a meeting time to do the paperworks signatures soon after making a reservation and completing most of the lease online. I was given a storage and have noticed it's quiet, clean and super convienent with location. The employee who lives on site was very helpful and friendly and made the process super easy. Also explained everything I'm detail about the expectations and the move in, move out and leasing process beforehand.
Recommended: Yes
Andres Salazar
Oct 24, 2022
Helpful and fast
Educated personal and helpful, easy to access and set up!
Recommended: Yes
Edith Ortega
Mar 16, 2022
Good location. I am using it as personal.
Staff contacted me as my reservation move in date was now. I like that someone is there on site. He made sure I knew all of the conditions, requirements, etc. Good location
Recommended: Yes
Ken
Nov 22, 2021
Nice facility.
Nice facility. Good place to rent storage.
Recommended: Yes
Kimberly Christoff
Jun 22, 2021
Helpful service, great hours to get in and out off unit
Service is friendly and the units are a good size. Good location for access!
Recommended: Yes
Nancy
Oct 09, 2019
Easy and Efficient
Not clear if I was confirmed a unit, this company helped me out quickly and effortlessly. Nice to do business with .
Recommended: Yes
Jewells
Aug 24, 2019
Great unit!
Wonderful place to rent a storage unit from. I love that it's tucked away off the main street. Frank was very nice and helpful~ signing up for a unit was super easy. I'm glad I found this place. Great prices as well~
Recommended: Yes
Jennifer
Aug 19, 2019
Clean units, easily accessible, friendly staff.
Clean units, easily accessible, friendly staff.
Recommended: Yes
Maureen
Apr 08, 2019
Clean facility
Responsive customer service. In a good part of town
Recommended: Yes
Patricia
Feb 06, 2017
Efficient and courteous service
No problem getting checked in, had a chance to see the storage unit and even checked out another one just in case. Very flexible and accommodating!
Recommended: Yes
Roy
Feb 05, 2016
Knowledgeable regarding my needs as a disabled senior. Convenient and clean
Recommended: Yes
kim mikesell
Jan 26, 2016
great people
easy to work with you and very helpful
Recommended: Yes
Kim
Nov 06, 2015
Great Customer Service!
When we moved into our unit, we were moving from a far distance and due to traffic, were going to be late. I called the office and their WONDERFUL employee stayed the extra 10 minutes we needed after closing to make sure we were checked in.
She was so pleasant, competent and an employee anyone would want. She got us checked in efficiently and followed up the very next morning to make sure everything went smoothly.
Recommended: Yes
kim
May 15, 2015
Recommended: Yes
William David
Apr 16, 2015
Very nice check in
The dent desk guy was very efficient , kind and informative!
Recommended: Yes
Charles
Apr 09, 2015
杯潤
Recommended: Yes
Julie
Mar 24, 2015
Great!
The process of renting a storage unit was easy and efficient! I would recommend this storage company to friends and family.
Recommended: Yes
Amy
Jul 08, 2014
Good Space for the Money
Customer service was pretty decent getting signed up. Storage unit is not pristine, but looks to be in good shape overall, except some sort of residue on the floor from a prior tenant. It may be they couldn't get it off the cement though. Otherwise the unit seems in good repair and well-maintained.
Recommended: Yes
Lone S Hansen
May 27, 2014
Excellent Experience
This is the second storage facility I have booked and the service was truly excellent. The lady I dealt with was delightful, knowledgeable and incredibly helpful. We had the paperwork taken care of in about 15 minutes and the whole experience was painless and quick.
Recommended: Yes
Donhovan
Feb 25, 2014
I was treated like a second class citizen! The only reason I even took the storage was because of the customer service I received from the phone/ online lady that took my reservation. The actual storage facility workers were rude & acted as if they were doing me a favor by accepting my hard earned money. Like I won the storage facility lotto. Not cool. Thanks for your survey. Hopefully you will take the time to retrain your staff in the customer service department. Have an excellent evening.
Recommended: Yes
james
Oct 02, 2013
Recommended: Yes
Christopher
Aug 22, 2013
Recommended: Yes
Sue
May 02, 2013
Laura was absolutely great. Very friendly, caring and personable. She went through all the paperwork and explained everything. We felt very welcomed. Thank you!
Recommended: Yes
Matthew
Feb 15, 2013
Helpful staff, fast move in. Free use of moving truck on move in.
Recommended: Yes
Lou
Jan 29, 2013
Waste of time
We didn't get the opportunity to try this storage facility because when we showed up at 5:45pm (they close at 6pm) we walked in to an empty lobby. A woman came out of a door in her pajamas and looked surprised to see us even though the open sign was on. She was rude from the first word out of her mouth. She said "Hi?" When we asked her about the units she said she didn't have any and even if she did there was no way she was going to show us one because it was 10 minutes before she was off work and it was freezing cold out side. She said she could show us some pricing while she was fighting back and forth with a small child to keep the door she came out of closed. We decided to just leave and as we were walking out she was repeating again that it's freezing cold and she's not going out to show units. It's completely poor customer service and ridiculous to think that people like that are left to run businesses and be the face of a company.
Recommended: No
Robert M.
Oct 01, 2012
Yumi and Lisa has been excellent to work with. Very accomoditating and helpful for my needs
Recommended: Yes
Melissa T.
Aug 24, 2012
Recommended: Yes
Keira
Jul 31, 2012
Recommended: Yes
Rose Mary Abbott
Mar 27, 2012
your storage units are very good size. we are very happy with it. we are glad whats nice about it , it is close to our house. thank you Rose Mary Abbott
Recommended: Yes
Suzanne
Dec 18, 2011
It's Great
I have been with A-1 Storage since 2006 and I am impressed with the cleanliness, extended hours, the ability to access every unit directly from the alley (so can drive straight up to unit and load/unload), and dealing with the managers are always a pleasure, because they always go out of their way to help. My experience has been very satisfactory!!!
Recommended: Yes
