Bill
May 13, 2024
Easy process
Overall easy process, the unit numbers are exactly between neighboring doors, so can be a bit difficult to tell which unit is which
Recommended: Yes
mary simonsen
Oct 03, 2022
Need the things out of my garage
Easy online reservations I had a problem with the elevator but called Lou and she was there to help me thanks Lou
Recommended: Yes
Robert Merchant
Aug 02, 2022
Good customer service
It has been hard to get anyone in person to help at some storage facilities and I didn't have that issue here.
Recommended: Yes
Deborah Wehrer
Apr 08, 2022
So glad was available
Great service. Had exactly what we needed.
Recommended: Yes
William Peterson
Mar 15, 2022
Selling home
Friendly, helpful staff. Good price for a 5 x 10 mitigated by mandatory insurance at $15 / mo. for only $5,000 of coverage.
Recommended: Yes
Wanda J Morgan
Feb 04, 2022
Great Overall. Experience
I had a slight delay with the Public Storage contactless rental, but Lou, the property mngr. Took over and got me all taken care of. Things went smoothly and she made me feel Very good about my choice to rent there.
Recommended: Yes
Faith smith
Feb 10, 2021
Public storage
Great spot and i like the indoor and or outdoor access.
Recommended: Yes
Brett Enochs
Jan 05, 2021
Very helpful
Very helpful, pleasant front desk person Dave. Unit was clean but the slide mechanism on my door is a bit stuck and I have to really work the door around to get it open.
Recommended: Yes
Robert
Jul 17, 2020
Thumbs up рџ‘Ќ
Very friendly and helpful staff.
Recommended: Yes
David
Jun 03, 2020
Great Customer Service
The manager expedited my downsizing request from a large unit to a smaller one.
The paperwork was quick and she offered to loan me a dolly to move my stored items.
Everything was smooth and pleasant.
Recommended: Yes
Alicia
Apr 10, 2020
Great customer service!
Great help finding a nearby storage unit at a reasonable price, and customer service!
Recommended: Yes
M Ridder
Mar 13, 2020
Lu was Great
Lu was Great! She was professional in welcoming us, informative regarding policies, and she imparted wisdom regarding optimal use of our storage unit, being sure as well to recommend additional items we could purchase onsite to assist with our move.
Recommended: Yes
Angle
Feb 24, 2020
Great service!
This place was very clean and organized. The staff provided great customer service and answered all my questions about the process.
Recommended: Yes
David
Feb 12, 2020
Great customer service!
Easy preview of available units and very good experience checking in.
Recommended: Yes
Mary H.
Feb 04, 2020
Great service
Fast, efficient, friendly process and service
Recommended: Yes
Tom Doughty
Jan 16, 2020
Getting my unit established was very...
Getting my unit established was very easy
Recommended: Yes
Angela Valverde
May 03, 2019
well was quoted one price significantly...
well was quoted one price significantly lower and when I arrived for appointment nothing available and prices were doubled! the manager did try to accommodate me the best she could, not her fault the way your system works! seriously what really is the point of reserving then? just a spot!!
Recommended: Yes
Cathy P.
Feb 12, 2019
Very friendly
Very friendly, clean and safe!
Recommended: Yes
Christina Cramer
Feb 11, 2019
The manager was amazing and very...
The manager was amazing and very helpful. I am very pleased with my experience
Recommended: Yes
Graham Griffith
Jan 19, 2019
Lu is amazing and friendly as can be
Lu is amazing and friendly as can be. Professional and wonderful service ask for Lu!
Recommended: Yes
Chad Stevens
Jan 04, 2019
Very helpfull
Very helpfull Thanks lu
Recommended: Yes
Michelle G.
Jan 03, 2019
Lu was fantastically helpful
Lu was fantastically helpful, knowledgeable and fun to work with.
Recommended: Yes
Hayley Woodward
Jan 02, 2019
Lou was very helpful and kind!
Lou was very helpful and kind to me during a really difficult time I'm going through and made it as simple as possible. She also made sure I had everything I needed and confident in the size of the unit. I feel safe with my stuff being there and that I'm in good hands.
Recommended: Yes
Ricky George
Oct 03, 2018
Lu was very outgoing .she made sure...
Lu was very outgoing .she made sure that I had the proper size unit.
Recommended: Yes
Steve Yurchick
Sep 27, 2018
Very pleased with Public Storage and...
Very pleased with Public Storage and their great staff who always takes care of any issues efficiently with utmost courtesy. Access is easy and the hours really fit my schedule. The on-site managers know their stuff.
Recommended: Yes
Patrick K.
Sep 26, 2018
It was a painless process
It was a painless process. And they proactively offered moving solutions to help. Great guys!!
Recommended: Yes
Ray Vogler
May 01, 2018
Everything was fine
Everything was fine, the only problem was is that I was unable to get extra copies of keys for my lock. The standard places like Ace and Home Depot did not the the blank key available.
Recommended: Yes
Clay
Apr 05, 2018
A good experience
A good experience, yet a bit high pressure on the insurance option. No should mean no. The ancillary products are quite pricey. The good: well maintained, clean, secure, and very accessible.
Recommended: Yes
Paige Maslow
Aug 17, 2017
$19.99 for a lock?????
The only issue I had was I had to purchase a lock for $19.99. When am I going to use this lock again? If it weren't for the first month $1 - I would have gone somewhere else. But the gentleman I worked with was very friendly and efficient.
Recommended: Yes
Irene Cortez
Jul 11, 2017
5 stars
5 stars: Excellent - no reservations, I would recommend this company to anyone.
Recommended: Yes
Randy Piper
Jun 03, 2017
This 5 star review is for the customer service I received from Chelsie, not from Public Storage as a company for I found other employees at other locations to be less than impressive. I have always rented or owned homes with adequate storage so in my first foray into renting storage space I was stunned at the cost in the metro Denver area. Chelsie was by far the most helpful, knowledgeable person I spoke with at any storage company, and she offered the best advice to get the best value for the money, so SHE earned my business for her company. Upon meeting her, she was thorough - even staying late to ensure I had all I needed to gain access that very evening. Chelsie was so enthusiastic in promoting her company and location that I inquired as to whether people in her position were rewarded with commissions and bonuses... she told me no...
It is a pity that large company's like Public Storage do not apparently appreciate the hard work and extra mile taken by exceptional performers.
Recommended: Yes
Aaron Taylor
May 30, 2017
Easy in and out. Randy was very helpful and friendly.
Recommended: Yes
Eric Garcia
Apr 03, 2017
I stored with this location for over a year. Clean, easily located, great staff. Especially Lu at the front desk, she was a joy and a delight to deal with. Thank you Lu for being awesome!
Recommended: Yes
Dennis Swan
Mar 06, 2017
Dennis Swan likes
Very good thank you.
Recommended: Yes
Gena Hawkins
Feb 17, 2017
Great!
Professional and exactly what I had hoped for. Drive u storage is the way to go!
Recommended: Yes
Chantalle Chollet
Feb 08, 2017
Tv box not worth it!
The TV box advertises frames up to 41" and flat screens up to 65'. My 42" plasma didn't fit in anyway. Couldn't even use the inner liner or fit the stand.
Recommended: Yes
steve vanslager
Jan 24, 2017
Great service and friendly people!! Very attentive and helpful, made sure I had everything I needed. I highly recommend them!!
Recommended: Yes
Elizabeth Rodriguez
Nov 08, 2016
Go to this Public Storage
Had a great check in, quick, easy, no hassle. He even showed us the unit. My family has had issues with theft in the past and this location has never had any issues with that. Very secure. I trust our stuff will be safe while it's stored there.
Recommended: Yes
Amy Pacheco
Sep 20, 2016
Great and friendly!!!
I was welcomed and helped with great customer service!
Recommended: Yes
Jenn
Jul 27, 2016
Very friendly
Very friendly guy who helped me get a storage unit, very knowledgeable, only took about 20 minutes from walking in to walking out!
Recommended: Yes
Miroslav Konvicka
Jul 24, 2016
Very clean and organized store, Chelsie the company representative is a credit to the organization, she was very professional even with irate customers that were present at the time of my visit. She seemed to know how to clam customers down and get them to understand that the contract rules are not her rules but the companies. The property is well maintained, clean and busy. The packing and moving supplies, were easily accessible and in ample supply. Chelsie was very friendly and knowledgeable.
Thank you for the great service.
Recommended: Yes
Gerald Hammett
May 25, 2016
Simple Straightforward Secure Storage
Same as the subject ?
Recommended: Yes
Tina Johnson
Jan 19, 2016
Top notch customer service
Celia went above and beyond to meet our needs. She is truly an asset to your company. Prices were great and we are very pleased.
Recommended: Yes
Nancy Griggs
Aug 04, 2015
Nice clean place nice people
great location clean and nice people to work with.
Recommended: Yes
Katherine Brownrowe
Jan 06, 2015
better than most
congenial when there, there were two times I tried the office to find the "will return at ____. Otherwise okay. I did have locks to used but suggestive selling told me they preferred the locks they use, I thought the cost was high.
Recommended: Yes
Dani Juras
Aug 18, 2014
Quick and Easy
I was able to get a great rate for a change and access to my things most of the time. I would have liked 24 hour access, since when you move you often move late into the evening, however the property was clean, easy and safe for me to access my things and the staff was very helpful.
Recommended: Yes
Adrian Leyva
May 08, 2014
great no problems
They treated me fair and had no problems so far
Recommended: Yes
Dwaine Davis
Mar 22, 2014
Quick and easy check in.
I reserved my units online and also set up my account. Once at the office for checkin the process went very smoothly and quickly.
Recommended: Yes
