Public Storage - Parker - 16840 Northgate Dr

Great price, friendly people

The space itself was great. Well lit, clean and temp controlled. Price was great and location is convenient for our needs.

Recommended: Yes

Nice Facility and Excellent Customer Service

Nice facility and great customer service. There is an admin. and lock fee in addition to the posted price online. Overall, I am very happy with the value received.

Recommended: Yes

So easy to reserve!

Very clean, easy to use, did all the paperwork online and ready to move in same day. Thank you!

Recommended: Yes

No staff on duty to handle urgent need.

Had a five-man professional move crew doing a full household move into storage. For starters, only one of two freight elevators was operational. This was a disaster for my crew as well as other patrons. Had a crisis when became apparent I needed additional storage unit, no staff there to assist, and nothing but voicemail when trying to contact facility manager. Talk about stressful! Had to take drastic action. Not a positive experience; could have been a disaster. Fortunately, was able to reconcile the following day. Property manager was extremely helpful with resolving the additional unit rental situation.

Recommended: Yes

Nice facility and customer service

Clean, well priced, good service

Recommended: Yes

Excellent service!

Jeremy was extremely professional during the leasing process.

Recommended: Yes

Amazing storage unit

Great place to get the job done.

Recommended: Yes

Changed pricing on me from what I saw on line

Enjoyed the managers conversion

Recommended: Yes

Great place to store

Great place to store belongings

Recommended: Yes

Great place to store.

Would recommend this location highly.

Recommended: Yes

It was easy as it gets

If your looking for a great place and good people go here its be great

Recommended: Yes

Great service. Thanks Jennifer!!

So far this public storage has met and exceeded my expectation. Jennifer was amazing very helpful and knowledgeable

Recommended: Yes

Impressive

Very impressed with the facility and the unit. Easy access and plenty of dollys to move boxes. And the location makes for easy access. What’s not to like?

Recommended: Yes

Very clean and convenient

Check in was easy and quick. Great security, including when using the elevator. Plenty of carts available for use.

Recommended: Yes

Solid Facility

Helpful Staff, clean space, reasonable price for the area

Recommended: Yes

Simple and fast

This was my first time renting a storage unit. It was easy to reserve on sparefoot, public storage contacted me within minutes, and I moved in the same day. I’m amazed with how smooth the process was and all fees were explained.

Recommended: Yes

Great exciting

Jessica was very helpful and walked me through the process as this was my first time ever renting a storage unit. She was very thorough with everything. Her great customer service was very much appreciated!

Recommended: Yes

Best prices in town, clean and well kept facility

Great prices and clean facility, only knock is the cost of admin fees, lock fee and insurance fee. All tends to add up quickly. Arrived around 11am for check-in and the doors were locked. We had to wait in the parking lot until an employee came back from lunch, just wish lunch hours were noted on the website or staff two people to rotate. Minor things but something to consider. Once we were finally able to check-in and get out until the move in process was seamless. Nice carts for easy transport.

Recommended: Yes

Easy and painless

Easy move in, everything done electronically, was great

Recommended: Yes

Great Value. Excellent customer service.

So far, so good! Thanks for making my transition go smoothly!

Recommended: Yes

Easy process to secure a unit.

The process was easy and fast. The facility is clean, easy to navigate. I love there are carts to move items in and out. So helpful.

Recommended: Yes

Happy with our choice

Everything went very smoothly and with double coded access points we're confident in our choice.

Recommended: Yes

Friendly customer service and great pricing

Friendly customer service and great pricing. Diana was a pleasure to work with. She helped my moving into the storage unit very easy and helpful.

Recommended: Yes

The facilities are nice and clean

The facilities are nice and clean. The elevators are a pain if you have to make several trips. You have to put in your code and sometimes twice before the elevator goes to your floor. The admin fee seems a bit excessive if you have two units ($32 each to get a unit).

Recommended: Yes

Great location

Great location, optional space sizes, good/respectful prices, excellent security!

Recommended: Yes

Great security

Great security, the staff are phenomenal

Recommended: Yes

Every thing Public Storage has done has...

Every thing Public Storage has done has been professional. The storage units are clean, the staff is more than helpful. I am so happy we found them.

Recommended: Yes

Very easy and convenient move in

Move in was a breeze! We were able to do all of the paperwork and payments right on our phone and were able to move in immediately with our code that was sent to us! Didn’t even have to go into the office, very nice and clean facility as well.

Recommended: Yes

Great price for really good storage!

This storage is new, modern, safe and has great pricing which nobody can say no to. Their staff was professional and knowledgeable. Its located close to the main street which makes it easy for anyone to get the access to.

Recommended: Yes

Our experience was amazing and Holly...

Our experience was amazing and Holly was super attentive even with all that's going on, took great care of us and got us going. We are super happy with everything ! Thank you

Recommended: Yes

Excellent local service

Service at property was excellent, but I was subjected to three rent increase in 16 months, with no appeal.

Recommended: Yes

Very safe process

Very fast process and very safe.

Recommended: Yes

Everything I needed...

I think the ratings speak for themselves...the facility was clean & secure, the prices were low, the quality of services was good. That's all I ask in a storage facility.

Recommended: Yes

No hassle with friendly service.

Went in saw the size of my unit payed, moved stuff in unit . Very easy and hassle free.

Recommended: Yes

Holly was incredible in responding to...

Holly was incredible in responding to our needs and anxiety over moving and finding the perfect storage space. THis was in the Parker, CO location off of Northgate.

Recommended: Yes

Great service. Great price.

Excellent customer service - especially in light of Covid 19. Clean facility. Great price.

Recommended: Yes

Quick and easy and good price

Quick and easy to use and a great price!

Recommended: Yes

It is super clean and the process to...

It is super clean and the process to set up the account was easy and smooth. My biggest issue is that the bathrooms are closed because of this COVID 19 pandemic. I mean seriously not even one bathroom can be open?!?@?!

Recommended: Yes

Outstanding Service

The ladies in staff provided OUTSTANDING SERVICE especially during this time when safety, good hygiene and social distancing had to be followed. I was in need of renting two 10X20 units and the ones provided were immaculate. They did everything they could to find both units close together to ensure our rental experience as the best possible. The only regret was not remembering their names while composing this review!

Recommended: Yes

So far so good; good introduction.

With two layers of security and locked units, this place is going to keep my things safe. I thought Linda was very good at explaining things. She also went an extra step or three when my card was declined despite having the funds. I did use a different card and it went through. I was treated like they really wanted my business and Linda was professionally friendly. It's as clean as a storage facility can get and the carts were very handy to get my things to the second level. Thank you, Linda for a job well done!

Recommended: Yes

Service with a Smile

This Public Storage facility has a great staff! Jennifer, the manager, offers a pleasant personality and a friendly smile! It is a relatively new building, so the units are in excellent condition! The only reason I didn't provide 5 stars is due to policies which require a re-rate of the monthly lease amount after 6 months of storage. The price could go up (or down), but it may be difficult for those on a limited budget. If you anticipate long-term storage needs, keep that in mind. However, the actual facility and staff are awesome! Thanks, everyone!

Recommended: Yes

Almost perfect, minus a couple small details.

So, I have zero complaints about the facility itself, or the gentleman who checked me in and explained everything. Complete professional, and a nice, new facility. My only complaint is not having a key card. The automatic doors and elevators require a code to be entered in, every time, and give you about 4 milliseconds before they start automatically closing. Extremely inconvenient when moving a bunch of stuff. Anyway, still don't have major complaints, but a key card rather than a code would go a long way.

Recommended: Yes

Exceeded expectations

Jennifer was great, very happy with service and facility. Easy. Efficient. Impressed.

Recommended: Yes

I appreciate the high level of...

I appreciate the high level of security. Maybe a cart release like the airport would be a better option than getting a key from the office.

Recommended: Yes

Friendly staff

Friendly staff, decent prices, nice facility. Hours of operations could be expanded, insurance shouldn't be forced to buy but optional. Other than that, it's a great place.

Recommended: Yes

Initial lease procedures

It would be better if you were up front about the insurance requirement. The lock purchase was a surprise but not unexpected.

Recommended: Yes

This facility is clean

This facility is clean, easy and the staff are super friendly and responsive.

Recommended: Yes

Very helpful

Very helpful. The facility is.clean. the unit was clean. Brand new.facility. the renting process was.a.breeze. Got a.good.o line deal.

Recommended: Yes

Wonderful location and staff

Wonderful location and staff. Jennifer was very pleasant and went through all documents and access requirements to the storage. Highly recommended. Such a clean and safe location.

Recommended: Yes

Very and informing would rent from you...

Very and informing would rent from you again

Recommended: Yes

Was there an extra 20 minutes because...

Was there an extra 20 minutes because the entry door system was either offline or not functioning correctly. Otherwise, the manager was quite pleasant and tried her best to remedy the issue.

Recommended: Yes

The Best

Great assistance to someone who had never rented storage before. Both written and verbal instructions given, plus John walked me through the facility to make sure I had all the codes correct.

Recommended: Yes

Customers can't take advantage of discounts

I don't understand why existing customers are not able to take advantage of discounts when they are renting a second unit.....

Recommended: Yes

Great facility!

Great place! Jennifer and Ellie were awesome and helped me with every that I needed. Clean, organized, secure, competitively priced and close. I'd definitely recommend!

Recommended: Yes

Good experience with Ella and Ginnifer

Good experience with Ella and Ginnifer. Both ladies very knowledgeable

Recommended: Yes

Easy strait forward experience. Easy peasy

Easy strait forward experience. Rep had all the answers and easy to get signed up with IPad/electronic setup. Nice security, no worries about using a cumbersome lock; all built in to the door. Good experience all around.

Recommended: Yes

Jennifer is what made the difference...

Jennifer is what made the difference here! She was kind, courteous, and professional.

Recommended: Yes

Professional

Jennifer was very professional and knowledgeable. Answered all my questions. Made renting the storage unit easy! The place is also well kept and clean.

Recommended: Yes