Brendon Commissiong
May 22, 2024
Needs to be a little cleaner
Walls are very dusty and rope on door is too short.
Recommended: Yes
Brendon Commissiong
May 05, 2024
Anyone
Not happy about having to pay $19.99 for a lock that I don't keep after move out.
Recommended: Yes
Sean stafford
Jun 13, 2023
Close to home
Love it it’s close to home the price is right
Recommended: Yes
T
Apr 25, 2023
Good facility
Great pricing and facility. Facility worker was very present
Recommended: Yes
Barnes
Feb 28, 2021
Overall good
Good service overall, there was no employee at the location we had our unit it despite having a reservation. When we called the number on the door the first question that was asked was if we wanted to reschedule. We said no, after a few mins we were asked to go the location literally right next door and it was pretty smooth from there. Employees were very nice. After leaving I just found it strange that the first question asked was if I wanted to reschedule when they were literally right next door. Aside from that, service and unit was fine.
Recommended: Yes
Sam Grier
May 22, 2020
Accommodating and helpful.
Facility is clean. Manager was very helpful, as was his assistant. My first experience with a storage unit, and I came away impressed.
Recommended: Yes
Patrick Conaway
Jan 08, 2020
Excellent manager and very informative
Excellent manager and very informative. He was a joy to speak with.
Recommended: Yes
T.K. of Parker
Dec 06, 2019
Well-rounded storage location
Knowledgeable, friendly staff. Ample offerings of storage options.
Recommended: Yes
Joel Schwartz
Jul 22, 2019
Great experience
Louie was great to work with and was very professional!
Recommended: Yes
Jim P
May 15, 2019
It has only been one day
It has only been one day, but so far so good. John at the facility was very nice, very helpful.
Recommended: Yes
John
May 03, 2019
I was totally shocked by the following:
I was totally shocked by the following 1) Buying a lock from your company was mandatory. Your competitors do not require that...I already own my own lock. 2) The locker space is not 5 x 10 as advertised. 3) Too high pressure to buy insurance from you when our homeowners covers us.
Recommended: Yes
Mike
Jan 14, 2019
Great Company
Great staff, fair rates & secure facility. What more can you ask for?
Recommended: Yes
Hugo Barraza
Dec 11, 2018
5 star
Great costumer service and clean location.
Recommended: Yes
Tiffany Woodall
Jul 05, 2018
The customer service was excellent.
The customer service was excellent.. even though there system was down they walked me through everything. Very personalized they remember my name when I was moving my stuff in stuff in to storage.
Recommended: Yes
Sarah Merrill
Mar 27, 2018
have rented 2 units here
have rented 2 units here. most staff is friendly and helpful. Only issue was when they locked all dollies on first floor and I am on second so did not have access to dollies. The new employee seemed put off when i had to ask for a dolly and her reply was that she had seen them on her walk through. did not seem happy that she had to go get one for me. This was quickly fixed by another employee who gave me the code to the first floor so i can retrieve dollies if they are locked up inside. Jennifer and Becky are awesome and know what they are doing! they will go out of their way to help you and make sure you have a pleasant experience!
Recommended: Yes
Marcellus Brinkerhoff
Jun 25, 2017
I reserved a unit here and Jennifer called me shortly after..then when I went in, we got the unit rented quickly. Facility is well maintained as well. Tyler was also friendly too!
Recommended: Yes
Gary Griffith
May 02, 2017
Very satisfied with the facility and staff. I have rented space several times from this Public Storage over the years. They are price competitively, neat and clean, with easy access.
Recommended: Yes
derek bannias
Apr 29, 2017
Jennifer was great! This is the second time I have used this facility and both times she made sure I had what I needed to make my stressful move not so stressful! I came back because she made it so easy. Top notch customer service. Thanks Jennifer!
Recommended: Yes
Narka Mimi Kaplysh
Mar 28, 2017
easy, clean but with a cart bump
The cement bump at the loading area makes it difficult to roll the loading cart into the hallway. Other than that, the unit and process seem to be pretty easy.
Recommended: Yes
Sandra Walker
Feb 28, 2017
Great facility!
Have had a very good experience with our Public Storage facility.
Recommended: Yes
Robert Grimmett
Jan 18, 2017
Great place
Great storage place, clean, very professional and helpful
Recommended: Yes
Barry Donelson
Jan 05, 2017
storage unit
we had a great experience renting our storage unit.
Recommended: Yes
Shelly Manning
Nov 26, 2016
Jennifer was an excellent representative from the time I called, rented my unit, went in and unloaded my rental truck! She explained all that my move entailed in a succinct and comprehensible manner and was very pleasant. She made sure I understood all the details and made sure I knew how to get through the gates, into the building, my storage unit and back out through the gates. Great knowledge of how customer service should be. Kudos for Jennifer!
Recommended: Yes
Liesl Osborn
Apr 03, 2015
Absolutely WONDERFUL location and staff, but disappointed with the price raises
My ex and I had a large space for about a year. In that time the price jumped well over an additional $100/mo. After our recent breakup I moved my things into a slightly smaller unit, which I am still paying a lot for. I feel like I am paying too much for a place to put my stuff. However, the staff is wonderful. The location is secure and well maintained, which I expect it to be with what I pay. When I showed up to open a new unit and move move my things the woman at the desk was very kind and compassionate when I broke into tears multiple times. I will continue rent space here, and suggest to others a well. But it would be great if they would consider a set price rather than hiking it up every month.
Recommended: Yes
