Julie Snow
Jul 11, 2024
Very helpful staff, and great prices
I was very pleased with the help that I received. Melissa has been awesome and I have since rented multiple units here.
Recommended: Yes
Josh Perkins
Feb 24, 2023
Great location, very nice crew!
Great experience. Nice people.
Recommended: Yes
Debbie
Jan 24, 2023
Very easy to reserve by phone. Friendly customer service.
We were on our way to daughter's house in Parker and realized our motorhome would not fit on her driveway and the HOA would not allow us to park on the street. We called from the road (about 60 minutes away) to make the reservation. The corporate customer service was very helpful and found us a place where we could fit. It wasn't the original place we were looking for, but he got us into a place that had space for us. After we arrived, the customer service continued to be top notch. The place is clean and very secure. The pricing was surprisingly very reasonable. Next time we're in town, we will certainly use this facility again.
Recommended: Yes
Vee
Sep 26, 2022
Great place to get a storage unit.
Signing up for the storage was super easy. They even called to make sure I had everything I needed prior to my visit. The staff was very friendly and efficient.I was in and set up quickly.
Thanks for your help.
Recommended: Yes
Charlene
Nov 10, 2020
It was easy to do everything online.
Thank you. I had a great experience. The customer service is great.
Recommended: Yes
Leslie
Oct 02, 2020
Very Nice & helpful.
We are so thankful to you all at Sparefoot.com. You went above and beyond to help us find the right place for us and at the right price too. Arianna is so sweet and so helpful at StorQuest. She really confirmed that we had made the right choice!
Recommended: Yes
Jon
Apr 30, 2020
Good price good customer service
Easy paperwork good customer service and fair price
Recommended: Yes
Patty McKernan
Mar 15, 2020
Fast, efficient and convenient
The whole process took 2o minutes. My unit was ready, you can email the declaration for your insurance and they were flexible in the date since we weren’t quite ready on the reservation date. Easy in and out access to our unit. I’m not sure if I did get my coupon/promo-code applied to my rental though—will check on that. The price seemed fair.
Recommended: Yes
Steve
Aug 03, 2019
Great customer service
The online pricing process was excellent, I knew all the costs before I went in. The promotion was a real money savings
Recommended: Yes
NATOSHA
Jan 21, 2019
Great Customer service !!!!
Dustin was great and it was simple and fast and he was very sweet and kind!!
Recommended: Yes
brett
Nov 06, 2018
Overall great experience.
Modified our reservation last minute to accommodate our additional storage needs. Great service!
Recommended: Yes
Blain_jj@msn.com
Oct 20, 2018
All Good
Be ready to present insurance coverage for everything you’ll store in the unit.
Recommended: Yes
Tina heim-peifer
Sep 21, 2018
Very good service
Customer friendly. Clean and easy in and out
Recommended: Yes
Janet
Sep 20, 2018
Convenient!
The staff at this facility were very nice, and helpful.
Recommended: Yes
Nicholas
Mar 07, 2018
Friendly and fast
I had a great experience renting a space a d returning a rental truck.
Recommended: Yes
milan
Sep 12, 2017
great!
Easy to get to the facility. Also clean and well maintained
Recommended: Yes
Kim
Jun 13, 2017
Awesome service!
The people were friendly, the location is extremely clean and it is Very accessible
Recommended: Yes
Liz
Jun 07, 2017
Great customer service and pretty good pricing for the size
The pricing for the units is probably the best in Parker. The place is clean, friendly staff, and easy to access.
Recommended: Yes
Sheri
Dec 07, 2015
Friendly staff
Friendly staff, easy access and close to home
Recommended: No
Josh
Oct 19, 2015
Wait time was ridiculous
Waited almost an hour to get checked in and get into my unit, had people sitting around waiting that were there to help. Service was good tho
Recommended: No
Lisa
Nov 13, 2014
Friendly staff, easy entry, good experience. Stephanie was awesome
Recommended: Yes
Nancy
Sep 11, 2014
Recommended: Yes
Mike
Aug 07, 2014
Recommended: Yes
Angela
Jul 04, 2014
Recommended: Yes
Carol
Jun 20, 2014
Recommended: Yes
Lisa
May 16, 2014
Great experience with Steffany! She is so friendly and was very knowledgeable!
Recommended: Yes
Marlin Erfman
Jul 26, 2013
ABSOLUTLY HORRIBLE
Things started out pretty normal as one would expect from a storage facility. Then one day I stopped by before the office had opened to pick up some tools that I needed for a job and the secuity gated would not operate. Several calls to the main office and assurnances the someone would arrive to correct the problem ended with no results and I had to leave for my job without what I needed. Then one day I stopped by my unit to get something to find that it was full of dust and dirt caused in the process of the lot being re-paved. Numerous complaints to the manager or whoever was on duty in the office got me no where. When I complained to the main office I was advised to call the district manager and he would be sure to resolve the problem. Two phone messages to him have never been returned. When I vacated the unit sometime later I ended up cleaning all of my things before loading. And last but not least, sometime after vacating the unit I was charged for another months rent even though I followed their check-out guidlines completety. Again, numerous calls and vistis to Twenty Mile Storage as well as phone call to the main office and converstions with "ML" have achieved nothing. The last time that I talked with "ML" he suggested that I call the district manager for a quick resolution. I informed "ML" that he does not returns calls but I would give it anouther try.
Recommended: No
Lisa
Jul 03, 2013
poor customer service/mislead on price
the boy working that day was rude and not helpful. He would not honor the 50% off first month and had horrible customer service skills. Also claimed he did not have the unit i was told over phone was avaiulable. Had to just walk away. Will NOT consider them.
Recommended: No
Adrian Samaniego
May 21, 2013
Very courteous staff
Recommended: Yes
Tonya Croissant
Feb 24, 2013
Great customer service
We were treated very friendly, we were assisted with respect and he went that extra step to help our move in day go smooth.
Recommended: Yes
Joseph
Dec 19, 2012
Easy to get too. Friendly staff. Well maintained and secure
Recommended: Yes
Paul B
Jun 30, 2012
Outstanding Customer Service
David, as well as the rest of the staff, at 20 Mile is outstanding when it comes to customer service. David went well beyond what could have been expected of him and made the move-in process extremely smooth. Cannot say enough about this facility!!!!
Recommended: Yes
Naomi Thomas
Jan 09, 2012
Best price I found, great service
Feels friendly and helpful. They remember who I am and the facilities are clean and organized.
Recommended: Yes
Donna
Dec 22, 2011
change in staff not so good
I have rented a unit at this facility for some time and the previous staff (John & Carol) were so helpful and thoughtfull. The current staff seem to be cold and impersonable. Granted it has only been a month, but the service and attention is lacking from the previous staff.
Recommended: Yes
Carol
Dec 21, 2011
Never had a problem; always helpful.
The staff were always helpful and friendly every time I had any dealings with them. I appreciated their personal touch.
Recommended: Yes
Randy Pidhayny
Dec 19, 2011
Good choice for us. Location and price
Had the correct storage size for us upon date requested. Billing has been accurate and trouble free. Communication has been very good.
Recommended: Yes
