CubeSmart Self Storage - Washington - 645 Taylor Street Northeast

I have been straggling to fund a good storage unit for more than 19 years

For 10 year, I have been moving from one storage to another. I had lost a lot of my belongings due to bad management storage and stuffs. I had dealt wit vandalization, water licking, mildew, mice, dust and order. I am very satisfied with .SpareFoot I can now forget all the bad experience I have going through. I am very happy with my new unit. This is my second unit and I am hopping to rent third unit. Thank you

Recommended: Yes

It's worth it just for the customer service!

I live in another state. Needed a safe place to store my child's dorm room items. Great location, good price and attentive service.

Recommended: Yes

The actual price isn’t explained to you until you commit..

The unit is much smaller than described and the real price isn’t pretty much a secret until you have committed. It’s a bait and switch situation. I’m only staying with them because the administration fee was so high.. will be leaving soon.

Recommended: No

Wonderful Staff!

I had a great time moving in. The staff remembered me and my name and were super helpful throughout. It was simple and straightforward.

Recommended: Yes

Clean, spacious, friendly

Pleasant staff, easy to use payments and entry system, spacious, well lit unit. Easy to park and load.

Recommended: Yes

Good affordable storage option

The booking process worked good. My only issue was that I confirmed a floor level unit but it wasn’t available even after I confirmed over the phone. Ended up with a unit that requires the elevator, but overall fine.

Recommended: Yes

Well organized & covenient

Well organized, very clean and conviniently located

Recommended: Yes

Good and simple

Big, clean and spacious. A lot of little fees though...

Recommended: Yes

Great staff!

Great staff, very welcoming! The unit is easily accessible as well.

Recommended: Yes

Good Security, clean, and easy to access

This storage facility is very very clean and easy to access with loading docks and they provide moving carts to use. Also nice music is playing which helps with any type of moving stress. Elevators are very large and easy to use. I highly recommend this storage facility.

Recommended: Yes

Super easy and super friendly

Storage unit is a bit further but also very cheap compared to most other storage units

Recommended: Yes

Great option with one downside

The move-in process was really easy. They even called the day before to remind me of their hours. Price for the location in town is good. It was very clean inside and there are dollies available to roll your stuff up to your unit. The only downside is a smell of mothballs. There are no moths, but I'm afraid my things will smell bad when I take them out of the unit. I'd recommend for people storing items that don't take up smells easily.

Recommended: Yes

Storage space nearby

Good storage space. Little hard to find. No issues with security.

Recommended: Yes

Reasonable storage in DC

Super friendly staff, super clean facilities. My only gripe is that for as large as this place is, they don’t have enough trolley carts or buckets. I waited almost 25 minutes for one when I moved in.

Recommended: Yes

Great storage facility

The facility was clean and had ample parking. Dollies we're readily available. Customer service was excellent and the terms of the contract were clearly explained to me.

Recommended: Yes

It’s great so far

I just moved my belongings into the unit. It seems fine so far. I will update my review of the need arises. As of now I recommend this facility.

Recommended: Yes

Perfect for Student Storage

This storage facility is very well kept and the service was prompt and helpful. (especially since I am a student who is using a storage facility for the first time) The location is perfect if you're a GWU student with access to a car, because the pricing is slightly lower than units closer to campus (albeit it is a bit of a drive to get there).

Recommended: Yes

Super easy move in process!

The people working the front were very easy to work with and made sure that I knew everything about storing my things and what that entails, along with helping me pick the right locks and insurance! Great service.

Recommended: Yes

Friendly, Clean, and Easy to Store!

I needed a unit at the last minute, and CubeSmart was able to provide exactly what I needed. They worked with me to find the right space, the store manager is extremely friendly and detailed when showing me around the facility, and I feel that my belongings are safe and secure. Make sure that you ask what all is included in the price of the unit - you will need to purchase additional things such as a lock, insurance, a one time admin fee, etc. which will change the price that you see online. Otherwise, I've had a very positive experience!

Recommended: Yes

Clean well located and efficient staff

Good place for car and other storage. The building is modern, secure and has a good staff who are friendly and efficient.

Recommended: Yes

A place for your things.

Got setup quickly and painlessly. Appears clean, well-maintained, secure. Reasonable rate as well.

Recommended: Yes

Good experience overall

Very professional and nice service. Thanks for all the help

Recommended: Yes

Great place

The facility is a bit weird to get to by car, but great prices for DC, and I appreciate the space.

Recommended: Yes

Very thorough

It was everything I expected! Everything was explained so I know what to expect.

Recommended: Yes

It's a quick and easy process.

Im content with cubesmart. I would recommend to another person.

Recommended: Yes

Convenient and clean

Moving out of my apartment was incredibly stressful but the process has been made so much easier thanks to this storage unit!

Recommended: Yes

Experience

Excellent moving experience. Great customer service and I’m now the ease of getting to my locker

Recommended: Yes

Features and affordable

The place had convenient features and was very affordable.

Recommended: Yes

Very clean and Roberto the Manager was great.

This place is nice and clean, but it's tricky to get to if you're coming from the NW/SW of town. Taking a left off the bridge onto puerto rican ave doesn't initially look possible, so heads up. The one guy wasn't very personable, but the manager Roberto killed it. Offered options based on what we had without trying to upsell. He even helped get a few things off the truck to make sure the next customer would have it on time. Only thing I didn't like was that there weren't many carts available or out of the closet. Being close to a university, this facility seems to be used regularly. Having an abundance of carts would help.

Recommended: Yes

Clean Facility

The facility is easy to access, has a lot of loading space, is very clean, and the move-in procedure was quick.

Recommended: Yes

Great Car Storage

Friendly people and great prices.

Recommended: Yes

Storage for daughter attendin cua

Super helpful staff. Only thing better would be to have free transportation for Cua students who live on campus and don't have a vehicle to move their items for summer storage.

Recommended: Yes

just what i needed

i could not of asked for better help.

Recommended: Yes

Move in was easy and quick

The young man at the service desk (Roberto?) was extremely polite and helpful in assisting me with my move in needs.

Recommended: Yes

Clean, bright, easy

Fast, helpful service, clean and well-lit facility. The loading area doesn't have a ramp though so if your truck isn't tall enough, you'll have to go up stairs or use the elevator to go up one floor to the main level. That was the only funny thing.

Recommended: Yes

Really great experience

The representative there was extremely helpful and nice

Recommended: Yes

Fine for what it is

Good enough all around. Some false advertising. They say you can use their truck for free by you can't. After I signed the lease I was told they were closing the parking lot for the next 48 hours. The guy helping me was very new and not very informative.

Recommended: Yes

You get what you pay for

Customer service agent extremely accommodating. Noticed lots of pest traps which did not sit well with me. One hand cart in loading dock is unacceptable.

Recommended: Yes

Clean/affordable spot near the heart of downtown DC

This is a great storage option for DC dwellers who need extra space. The facility is easily accessible and fairly priced. Highly recommend.

Recommended: Yes

Clean, efficient, but annoying elevators

Quick process for check-in / signing lease. Weird issue was that the alarm on the elevator starts going off after about 20 seconds (not nearly enough time to load in a full load). The manager actually came out and told us we couldn't hold the door open and gave us angry looks the entire time. There wasn't even anybody else waiting for the elevator...what does he expect for a storage facility?

Recommended: Yes

Not enough carts or supplies to help customers

The facility is clean and climate controlled. Only 1 slow elevator to access upper floors. More customer service could be available in carts and dollies 2 make getting to the units easier. The units do not have individual lighting.

Recommended: No

Great!

Good attendant who took care of me very quickly

Recommended: Yes

Clean, affordable storage facility with excellent access.

I called early in the afternoon and spoke with a customer service representative about my storage options. The rep was helpful and kind and within hours I was at the facility moving my things in. Easy process from start to finish.

Recommended: Yes

great service

fantastic - manager stayed late to help me sign lease one night

Recommended: Yes

Great facility & location.

Staff is super friendly & helpful. Facility looks brand-new.

Recommended: Yes

Friendly staff, clean facility

Great staff; clean facility; convenient and free truck rental.

Recommended: Yes

Cube Smart is an excellent storage facility with superb management.

I would highly recommend Cube Smart for everyone's storage needs. The facility is clean, well lit, and has great security,

Recommended: Yes

Friendly, with good prices for DC

No complaints. Good experience with the facility.

Recommended: Yes

Great Service and Flexibility

We were moving from overseas and needed a storage facility to put most of our stuff. Not knowing what size room we would need, I made a educated guess based on research. I underestimated, but luckily the facility was very nice and accommodating and got us in a bigger unit with no problems.

Recommended: Yes

Solid service and cheap facility.

Great overall service. Would recommend they focus more on customers who are present in person, rather than those on the phone. One person told me to stop talking to him while he took a call from a potential client and then wrote my unit number wrong, so we had to backtrack and go check the number again. Otherwise good service and the people at the desk worked hard to help me and answer my questions.

Recommended: Yes

5 out of 5

Great storage facility with great staff!

Recommended: Yes

Pleasant

Recommended: Yes

Pretty good

Good, clean and fast service. A bit more expensive than I expected since they charge you an admin fee, a lock and mandatory insurance.

Recommended: Yes

Friendly staff, clean facility.

I easily found this facility and was able to pay for my storage space and move my items in within an hour.

Recommended: Yes

Recommended: Yes

Hands down amazing!

I'm coming from out of town and had to move in on a day that cube smart was closed. The manager worked things out for me and went above and beyond. He did my paperwork over the phone, gave me detailed directions, prepped my locker for me, and put my lock inside. He was friendly, trustworthy, and a man of his word. When I arrived, the directions I was given were right on point. There are carts and trolleys available too! The facility was VERY clean, no trash or junk lying around. Security cameras every where. I feel as though my stuff is very secure especially since a code is needed to even work the elevator. I'm extremely happy with my choice.

Recommended: Yes

Management was extremely helpful getting me set up with my move. The unit was clean and spacious enough for all of my belongings.

Recommended: Yes

Great Place.

Convenient. Close to metro. Clean, secure.

Recommended: Yes