Lee Mickle
May 01, 2024
This Store Represents Very Well
AWESOME,AWESOME,AWESOME,FLAWLESS!!
Recommended: Yes
Margarette Barber
Feb 27, 2023
It was a good experience looking at units
The manager was very pleasant and welcoming. The location is great.
Recommended: Yes
Patrice S.
Mar 01, 2022
Clean and convenient location
I was looking for a storage unit in the city that is clean and easy to access. Although the location is on the outskirts of the city, it's still close to the Hill and easy to access. The location is clean and safe.
Recommended: Yes
Tori Goldhammer
Sep 09, 2021
Great customer service
Only issue I noticed is that someone had dumped quite a bit of furniture and construction debris outside the facility. I don't how long it had been there and I know it is not the fault of the facility, but I hope it is cleaned up soon.
Recommended: Yes
Ora Wright
Feb 08, 2021
Kudos to Ashley great associate for assistance
Ms.Ashley from Bladensburg Rd PS.helped me through my process of making auto pymt.setup she's very polite professional speaking manners courteous and patient she needs a raise not elevated shoes!$$$
Recommended: Yes
Libra Pixie
Jun 12, 2020
Best Storage Place ever
Very nice, clean, safe, great customer service. I forget to mention the customer service was awesome. They definitely adhered to the Covid -19 guidelines. The person that checked me in (Ashley) was super awesome.
Recommended: Yes
Christopher
May 26, 2020
Nice place as advertised
Nice place as advertised. No issues..
Recommended: Yes
Disappointed customer
Mar 13, 2020
We made the reservation online and set...
We made the reservation online and set up for auto pay. When we arrived at the location - the first floor unit was not available. Now, after one month rental the rental fees are going up:-(
Recommended: No
Deborah
Dec 13, 2019
Outstanding!
Over the years, Public Storage consistently provides excellent, professional and courteous customer service as I've used their Takoma Park, MD location in the past and now the Bladensburg Road NE in D.C. location. Outstanding service. They're always working to provide the best security features and very clean. I greatly appreciated the recent help received through Victoria, property manager and Taquetta is the best!
Recommended: Yes
Adam Cohen
Jun 24, 2019
Friendly staff
Friendly staff, outstanding service, clean and safe facilities, and economic solutions for storage - Public Storage delivers it all!
Recommended: Yes
Dezae Precia
Apr 02, 2018
Everything overall was awesome.
Everything overall was awesome, but I really would like more to see more cameras in this security.
Recommended: Yes
Matthew J Eldred
Sep 17, 2017
I used this storage unit for two plus years to store some furniture and other goods, including an upright piano. Piano storage must be climate controlled to protect the instrument. Every time I visited the unit the temperature was consistent, the building was clean, and the managers were pleasant and helpful. I just vacated my unit and the piano was in good shape. The building managers checked me out very quickly and, as always, were pleasant. I recommend this site to anyone who needs to store items for a short while or for a longer period.
Recommended: Yes
Linda Haynes
Sep 11, 2017
Meena has been very helpful. Customer service is outstanding!! Highly recommend this property!! Helped keep my mind at ease.
Recommended: Yes
Michael Newby
Sep 02, 2017
The service was very exemplary. Me and my brother were under very stressful circumstances that Meena and Myana were very successful in helping us circumvent. They were as welcoming and understanding as either of us could've wished for them to be. I've never felt more valuable as a customer in my life.
Recommended: Yes
Arthur Wright
Aug 15, 2017
Clean and hospitable facility. Manager Myana/Meena is accommodating, knowledgeable, fast and friendly. She helps customers find the best rental bargain to accommodate their needs. The only reason the site doesn't receive 5-stars is in light of limited access hours (Not 24-hours), and location -- if you aren't moving to or from NE DC -- traffic can be a beast.
Recommended: Yes
Mya Ferguson
Aug 10, 2017
Everyone is extremely helpful and friendly. They went above and beyond helping me find the best unit at the right price. I highly recommend them when you need to store your things. Also, the facility was always clean and safe.
Recommended: Yes
Retta Robinson
Apr 26, 2017
The staff was very professional and ...
The staff was very professional and courteous. I would recommend friends and family to use the location on Bladensburg Rd. NE
Recommended: Yes
Sharronda Marbley
Jul 06, 2016
I would definitely recommended this company.
Mayana has great customer services and a beautiful personality. She gave very good direction and broke everything down step by step and, she even allowed me to be hands-on as far as demonstrating with my lock.
Recommended: Yes
Z.L.
Jul 04, 2016
Great customer service!
The lady at the front desk was so helpful, I was amazed. I was having such a difficult day and moving and running late, but she took time with me even though they were about to closed. I was so impressed.
Recommended: Yes
Ruth Atkinson
Jun 01, 2016
Would be better for me.If you consider senior and fixed income.
My time so for being great customer service. And very helpful. Thanks,
Recommended: Yes
Amanda Hursen
May 20, 2016
Excellent experience
This was my first time renting a storage space. The representative was so professional and helpful and informative....she made it really easy to pick the right one and complete the paperwork. I've had it for a week now and have been there several times. Very easy and accessible.
Recommended: Yes
J Bell
Apr 07, 2016
Moving on Easter Sunday
I needed a storage unit and on a Sunday (Easter weekend at that) Public Storage came through.
Recommended: Yes
Quinton
Oct 27, 2015
Monica is the best
My experience at Public Storage were amazing largely due in part to the friendly, helpful, and knowledgable staff. Ms. Monica who oversees the DC store was so polite and did everything possible to make sure the transaction was smooth and simple.
Recommended: Yes
Nathaniel Sligh
Sep 21, 2015
Great Service/Facility, Bad Location
The customer service is great at the facility is clean. The parking lot is really small and off of a main street (Bladensburg Road) with makes accessibility an issue.
Recommended: Yes
Eric Deigert
Sep 15, 2015
My review
I had a great experience
Recommended: Yes
Laura Haller
Dec 20, 2014
very good service
Staff is excellent.
Recommended: Yes
Bonnie Andrews
Apr 09, 2014
Awsome Manager
Last night I arrived to unload some of my household belongings at the Public Storage on Bladensburg Rd. NE. I did not realize we arrive that the Storage Facilty closed at 7pm. The manager patiently waited to make sure we could use the elevator and until we unloaded ALL my household items. I was so impressed by her professionalism and laid back affect. I highly recommend this Storage Facilty all of the contact I have had with the staff has been exceptional!
Recommended: Yes
