Public Storage - New Castle - 3801 N Dupont Parkway

3801 Dupont Parkway
New Castle, DE 19720
35 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$30.00 - $214.00
Available Units: Show All
5' x 5' Unit

Roll up door, Floor 1, Drive up, Outdoor access

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $30.00
per month
$40.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Roll up door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $32.00
per month
$43.00
No CC Required
Reserve
5' x 8' Unit

Climate controlled, Roll up door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $47.00
per month
$62.00
No CC Required
Reserve
5' x 10' Unit

Roll up door, Floor 1, Drive up, Outdoor access

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $46.00
per month
$61.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Roll up door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $54.00
per month
$71.00
No CC Required
Reserve
5' x 15' Unit

Roll up door, Floor 1, Drive up, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $51.00
per month
$67.00
No CC Required
Reserve
10' x 10' Unit

Roll up door, Floor 1, Drive up, Outdoor access

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $87.00
per month
$116.00
No CC Required
Reserve
10' x 15' Unit

Roll up door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $105.00
per month
$139.00
No CC Required
Reserve
10' x 15' Unit

Climate controlled, Roll up door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $132.00
per month
$176.00
No CC Required
Reserve
10' x 20' Unit

Roll up door, Floor 1, Drive up, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $136.00
per month
$181.00
No CC Required
Reserve
10' x 30' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $214.00
per month
$285.00
No CC Required
Reserve

About

Features

  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - New Castle - 3801 N Dupont Parkway at 3801 Dupont Parkway?
On a scale of 1-5 the Public Storage - New Castle - 3801 N Dupont Parkway at 3801 Dupont Parkway receives 4.5 out of 5 stars based on 35 reviews.
Does Public Storage - New Castle - 3801 N Dupont Parkway at 3801 Dupont Parkway offer climate Control Storage?
Yes there are 4 size options for climate control storage units at the Public Storage - New Castle - 3801 N Dupont Parkway at 3801 Dupont Parkway.
What is the cheapest storage unit option at the Public Storage - New Castle - 3801 N Dupont Parkway at 3801 Dupont Parkway?
The cheapest storage unit option is $30.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 9:00 PM
Is the Public Storage - New Castle - 3801 N Dupont Parkway fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - New Castle - 3801 N Dupont Parkway?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - New Castle - 3801 N Dupont Parkway?
Yes, there are moving supplies available for sale at Public Storage - New Castle - 3801 N Dupont Parkway
What type of payments are accepted at Public Storage - New Castle - 3801 N Dupont Parkway?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - New Castle - 3801 N Dupont Parkway?
No, handcarts are not available.
Is there a military discount at Public Storage - New Castle - 3801 N Dupont Parkway and if so how much?
No.
Is there an elevator at the Public Storage - New Castle - 3801 N Dupont Parkway?
No, there isn't an elevator available.

Customer Reviews

4.5 out of 5 stars - based on 35 reviews
Cynthia Miller Mar 02, 2023

Easy as 1,2,3

It was an easy online no contact process

Recommended: Yes

Raphael Rosa Jul 27, 2022

great explanation of policies, etc., very pleasant staff.

staff was very good at explaining everything. The storage unit was clean, with easy access. The facility seems very security conscious and I felt the locker itself was very secure once the lock was set.

Recommended: Yes

Devereaux Jones Mar 14, 2021

The facility that I was shown by Stephanie was clean.

Overall, the location was easy to find. And, Stephanie did an awesome job with her customer service skills.

Recommended: Yes

Mary J. Feb 06, 2021

Pretty standard for a public storage

Not the best but definitely not the worst ive seen

Recommended: Yes

Pat Jan 05, 2021

I had a great experience with Public...

I had a great experience with Public Storage personnel. They were very helpful my getting me the unit I wanted and I like that the area was clean and the unit was just what we wanted, very easy to access.

Recommended: Yes

Rob Clark Jan 02, 2021

I have already reccomend them

Susan and Kristen were very knowledgeable and friendly. they took care of business with great customer awareness.

Recommended: Yes

Latonya Ashley Nov 17, 2020

Love it

Love it.. Completely excellent

Recommended: Yes

Gina Jun 29, 2020

I can trust this place with my stuff.

Conveniently located and the customer service is tops.

Recommended: Yes

Nick Vannicola Apr 11, 2020

Staff is extremely helpful

Staff is extremely helpful, but the prices are steep

Recommended: No

Charnae Demby Mar 31, 2020

Sunshine on a cloudy day!

The lady that helped me was nice showed me the unit prior to opening it. She was very knowledgeable and funny. Even with the tough time I was going through she made my day! Moving my stuff was a breeze!

Recommended: Yes

Kim Lacey Oct 29, 2019

Have used Public storage in the past

Have used Public storage in the past. Friendly associates well lit and clean Would definitely recommend

Recommended: Yes

Christianna Floyd Sep 13, 2019

Great so far

Great so far! Happy with the rate, employees, space and convenience.

Recommended: Yes

Sandy Jun 11, 2019

Very satisfied

I went to two locations...Kirkwood Hwy and Dupont Hwy and both were excellent. Customer service was awesome. I would definitely recommend.

Recommended: Yes

Anthony Mason May 14, 2019

Mason

It was a great experience. All the information need , price , hours of operation. Everything was easy

Recommended: Yes

JEANINE Apr 24, 2019

Great Experience

Found all at the facility helpful and was a great experience all around. The facility is immaculate and we are very happy with the location.

Recommended: Yes

Jerome Powers Mar 11, 2019

Susan and Stephine were EXCELLENT

Susan and Stephine were EXCELLENT! Very customer oriented, service with a smile!

Recommended: Yes

Taneesha Jackson Mar 01, 2019

Service

Great service

Recommended: Yes

Timothy Jefferson Jan 11, 2019

So far so good!!!

So far so good!!!

Recommended: Yes

Dawn Dec 12, 2018

Your service rep was excellent and...yes I recommend Public storage

Your service rep was excellent and knowledgeable and totally helpful.

Recommended: Yes

EB Oct 10, 2018

New customer

New customer, but everything has been great so far.

Recommended: Yes

Ashley Singletary Aug 02, 2018

I appreciate the customer service...

I appreciate the customer service provided by Susan in Newcastle Delaware.

Recommended: Yes

Tekeshia Bunch Jul 03, 2018

Susan was awesome!

Susan was awesome!! The internet crashed while she was starting my rental process and she had to do everything by hand. She was patient and explained step by step everything she was doing.

Recommended: Yes

Mike Taylor Apr 05, 2018

The facility and staff are A++ Well...

The facility and staff are A++ Well maintained and a professional staff and manager that keep everything on the up and up!!!!!

Recommended: Yes

Thomas Passwater Jr Apr 04, 2018

It is a clean place

It is a clean place, ...............

Recommended: Yes

Raymond Rosario Mar 26, 2018

Super nice service

Super nice service quick to find exactly for what i was looking for.

Recommended: Yes

G. Lee Feb 27, 2018

Very knowledgeable

Very knowledgeable, professional, friendly staff. The only downside is I made a reservation for a "climate controlled" unit on the internet but it was not available when I went in..

Recommended: Yes

Adam Davey Oct 12, 2017

Susan and Andrea provided exhilarating one stop shopping. Best storage rental experience ever.

Recommended: Yes

Wayne Brittingham Sep 08, 2017

Susan was helpful with my rental. Was very negotiable with my needs. Price was great

Recommended: Yes

Angelika Keith Aug 11, 2017

Process was easy! In and out in no time. Great pricing and excellent customer service! Susan was amazing to work with!!!

Recommended: Yes

Tamika Arnold Aug 02, 2017

Susan was a great help. Answered all my questions and addressed my concerns.

Recommended: Yes

Karen May 25, 2017

Great serv

Great service

Recommended: Yes

Kelly Gallagher May 01, 2017

Sue and staff at this location were very helpful and professional. We are storing items from a dorm room for the summer and feel comfortable with the location. I would recommend this place to all who are in need of storage.

Recommended: Yes

Jennifer Kelly Feb 02, 2017

Excellent customer service

This was my first time with having to rent a storage place. I was grateful for the personal care I received from both ladies in the office! I will always recommend this facility.

Recommended: Yes

Karen Wheeler Dec 15, 2015

Susan is great

She helped me

Recommended: Yes

Dirl Faulk Apr 08, 2014

Very willing to help you get just what you need.

I chose Public Storage because they were close by and very convient for me and I would recommend anyone to try them.

Recommended: Yes

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