Brett Bodofsky
Nov 02, 2021
So far so good
Seems like a good facility so far. When I first showed up nobody was in the office and there was a sign saying they wouldn’t be back for an hour. That was unexpected, but luckily we were able to track down the manager and she helped us out. They can provide a lock if you don’t have one.
Recommended: Yes
Paulette Valentine
Feb 04, 2021
Awesomeness
My unit was easy to get to, it was clean and Lana was awesome. Great customer service skills
Recommended: Yes
E Moldenhauer
May 23, 2020
Check-in staff member was SUPER!
Check-in staff members was frequently and welcoming. Easy location for a short-term rental for storage of college "stuff".
Recommended: Yes
Ayesha
Mar 16, 2020
Awesome workers, clean storage
Very great! Was fast and simple.
Recommended: Yes
Martin Mclaughlin
Mar 03, 2020
The sales person Keyi was very helpful
The sales person Keyi was very helpful
Recommended: Yes
Brittany F.
Oct 02, 2019
Friendly and efficient
I had the pleasure of checking in with Chris. The was friendly, personable and helpful. The process was quick and easy.
Recommended: Yes
Carey Shea
Jul 22, 2019
Thank you.
Thank you. The storage shed will work for us.
Recommended: Yes
Caitlyn Mount
Jul 22, 2019
Chris was great
Chris was great, he made sure I understood everything by walking me through it step by step. 10/10 would rent again
Recommended: Yes
Laurie Lane
Jun 17, 2019
Awesome
When I rented the space, the manager walked me to it and explained the contract minutely. When I went to start putting things there, I had no problem at all. It is early stages, but up until now, everything has been upfront and concise.
Recommended: Yes
Chao Pan
Apr 15, 2019
Didn't know I have to have a lock at...
Didn't know I have to have a lock at the time of checkin. I had to purchase the lock even though I have one at home.
Recommended: Yes
Allan Dunn
Apr 01, 2019
The property manager Chis was extremely...
The property manager Chis was extremely helpful making sure I had the correct storage unit to fit my needs.
Recommended: Yes
Robert Murphy
Feb 11, 2019
Chris was very helpful
Chris was very helpful, pleasant & knowledgeable. He explained everything to me (sometimes twice) as I am considered elderly. He treated me with respect & like family. He did not pressure me in any way. This is my second time renting here & I'll always come back if I need storage space. Thank you.
Recommended: Yes
William B
Jan 21, 2019
Chris was excellent to work with
Chris was excellent to work with
Recommended: Yes
Milesa Harris
Dec 10, 2018
I had a pleasant experience getting a...
I had a pleasant experience getting a storage unit. The manager Chris was very helpful and insightful when answering my questions.
Recommended: Yes
Daniel
Oct 02, 2018
Great place
Great place. Clean, neat, friendly and professional.liked having plenty of flat beds available and longer evening hours.
Recommended: Yes
Sonia Giuliani
Sep 29, 2018
This was my first time renting storage
This was my first time renting storage. Chris who signed me up was a sweetheart. However I am finding the hours 930-6 pm are not working for us. It took my son 45 minutes to drive to the storage and as soon as he got there he said the fence closed on him at 550 pm 2 days in a row. By the time he gets off work and coming from Hockessin it's not working out. I will call and talk to Chris about it but we will probably have to find a new place with hours that will work better for us.
Recommended: Yes
Nikoletta Klezaras
Apr 18, 2018
Very courteous employees.
Very courteous employees.
Recommended: Yes
Andrew
Apr 12, 2018
Very helpful and friendly service
Quick check in and very friendly staff
Recommended: Yes
Michael Lulay
Oct 04, 2017
Excellent pricing, Knowledgeable management
The manager who worked with me, Chris, was very knowledgeable and professional! He helped me look at all my options and find a unit that was perfect for what I need. I'm very satisfied. :)
Recommended: Yes
Steve Long
Sep 07, 2017
Chris the property manager was perfectly professional, efficient, and personable while checking in and reviewing the documents to be signed. The storage space itself was on Labor Day sale and it appeared to be very well suited for my needs. The neighborhood was nice as well with regular patrols at night and a robust security system present. I give it 5 stars and recommend it.
Recommended: Yes
Lola Lister
Jul 04, 2017
The manager at this site, Chris, was so much more knowledgeable about the promos than another site I called first. He went through the paperwork quickly and thoroughly. Which I appreciate. I would definitely recommend this site to family and friends.
Recommended: Yes
Tiffany McGill
Jun 02, 2017
I was helped by Chris- he was a friendly manager, really easy to talk to and very informative. The location was convenient for me and very secure. I felt like my belongings were safe. Go check them out!
Recommended: Yes
Justin Bitter-Czerwinski
May 23, 2017
5/22/17 = The site manager - Chris - gave me a 5-star service experience today. He helped me in several ways to create a path for me to regain access to a storage unit that I have been ignoring for years. (I had lost the key to the lock on my unit and the access code that opens the gate.) Chris was patient and professional in getting me on the paperwork path to being able to access my unit. The office was extremely busy today and I observed him helping (by phone or on site) five other customers for different issues during the hour that I was there in the same proactive, helpful way that he helped me. IMHO, that's 5 stars times six people!!
Recommended: Yes
Joanne Canizaro
May 22, 2017
We arrived at the storage unit two hours earlier than our appointment, and we had just booked the unit the day before. Chris took us right away. He could not have been more helpful. He is extremely knowledgeable, professional, courtesous, and just downright nice! Chris walked us through the entire process and made sure that the unit we rented was the right size for what we needed. It was so refreshing to find someone in the service industry who enjoys his job and understands what the word "service" means. I would recommend Public Storage to anyone!
Recommended: Yes
John Christian
Sep 06, 2016
quick and friendly staff.
Very friendly staff good security.
Recommended: Yes
Justin Belk
Mar 01, 2016
Needing propoer
Everything went smoothly & easily, but I feel because most renters, or at least I wasn't aware of extras involved...I feel I was overcharged for the lock needed for my unit, I also looked online & saw a lower price...that I would still like to get. Just a side note...ALL of your reps over the phone & in person where very courteous & polite.
Recommended: Yes
Martha Kendall
Nov 04, 2015
Renting a storage space
Lauren and Christina. Work at the Newark De. site.both ladies are very knowledgeable. Friendly and helpful they may sure you get the right size storage and let you know the difference in them , they take time to show you. KEEP UP THE GOOD WORK LADIES.... This was my first time every renting a storage..
Recommended: Yes
Bonni Jones
Oct 02, 2015
Affordable convenience
I got my storage unit to simplify my long commute. Now I don't have to worry that I left something a hundred miles away when I come to work. The location and security make my access quick and safe. And I'm not paying too much for the convenience.
Recommended: Yes
Marc Lano
Jul 07, 2015
Great!!
The hours are good and the units are clean.. Easy gate entrench!!
Recommended: Yes
Courtney Protack
Jan 26, 2015
convenient and decently priced
Overall the price is affordable and it is close to my home...the receptionist was helpful and polite when i was signing up for my unit. I was surprised to find a mandatory insurance fee but at the time i just didnt have a choice but to sign a month to month lease.
Recommended: Yes
Linda Mccoskey
May 07, 2014
Terrific!
Everyone was very helpful. I just wish you could reserve & do the paperwork online like I used to be able to do. However, the women that helped me over the phone were pleasant & very accommodating.
Recommended: Yes
CRoman
Mar 19, 2014
we had amazing service! Fantastic young lady!
Our service was great, a friendly and out going young lady helped us look at open units. The only issue that I had was the price! This storage unit was quoted at a lesser price online, but after we got all said and done with our first payment was almost $80 more than the online quote! Had it not been getting ready to snow, I would have shopped around for another place to store my "toys".
Recommended: Yes
