Michael Ostrander
Nov 03, 2024
Amazing Customer Service
Ebony, is absolutely amazing does great customer service goes above and beyond for every customer that she works with one of those people that when you meet her, you know instantly you like her and she’s going to help you
Recommended: Yes
Ami
May 07, 2024
Great value & service
Elliott and the staff maintain an excellent facility. The price can not be beat.
Recommended: Yes
Sonya Fernnadez
May 06, 2024
The staff is amazing - I can't say enough good things. Great facility!
Great experience. Clean facility, great staff
Recommended: Yes
Yamesha
Jan 28, 2024
Great experience
The manager Elliott at this location is absolutely amazing. He was extremely communicative he checked on me the entire way throughout my move. He went above and beyond to ensure I moved into the storage effortlessly.
Recommended: Yes
KARYSSA
Nov 22, 2023
10/10
STORAGE FACILTY IS VERY NICE AND CLEAN. LOVE THAT THEY HAVE THE CARTS YOU CAN USE TO BRING ITEMS TO YOUR UNIT IN ELEVATOR. EBONY IS SO SWEET AND AN ASSET TO COMPANY AS WELL. ALSO PRICES WERE LESS THAN HALF OF OTHER PLACES I CALLED. 10/10 FOR ME.
Recommended: Yes
Terry Johnson
Nov 19, 2023
Great Staff
Outstanding a Staff and Service
Recommended: Yes
Shannon Prachniak
Jun 19, 2023
Great place, highly recommend
Fair price, was better than others, employee was very helpful and gave me a more acceptable unit due to size of my contents. Nice new place and great location.
Recommended: Yes
Alejandro Cajucom
Apr 03, 2023
April 1st Move
We appreciate Elliot's professional and kind managing of our application. He took time to explain the tenure and walked us to the facility. We highly recommend Prime Storage.
Recommended: Yes
Shan P
Jan 25, 2023
The facility is nice, very clean and staff is great.
Nice, clean and I love it is climate controlled. I don’t have to worry about my things staying cool and getting mildew or mold.
Recommended: Yes
Rene Cara
Jan 13, 2023
Outstanding
Ebony and Omar were professional and friendly. The process was quick and painless. Ebony took time to explain everything, and made sure I understood what I was signing. I appreciate that the facility was very clean and neat.
Recommended: Yes
Barbara beatty
Dec 29, 2022
Appreciate the 8ndividual attention
Excellent customer service. Covered all questions
Recommended: Yes
Glorimi Manney
Nov 04, 2022
Great
Got a great deal, and customer service was great!
Recommended: Yes
Judy
Oct 15, 2022
Great customer service
This place is clean and the customer service is a breath of fresh air compared to the previous facility I just moved from.
Recommended: Yes
Erica N
Oct 05, 2022
Good storage company
I made a last minute reservation and Elliot made sure to take his time and do all the paperwork and show me to my unit. It didn’t feel rushed. I like that it’s clean and easy to navigate around.
Recommended: Yes
Carol
Oct 03, 2022
Excellent staff support.
BUILDING IS VERY CLES AND STAFF SUPPORT IS EXCELLENT. I HAVE NOT FOUND ANY STORAGE THAT MEETS THE ABOVE CRITERIA.
A very happy customer.
Recommended: Yes
Kimberly E.
Sep 16, 2022
Room to grow
I was happy with the i initial service received. I did the majority of everything online, but was thankful for the call to confirm and the option to ask question by Ebony. She even offered to stay later to accommodate me after work to get things started. I am sure it will continue to go as good as the start for the remainder of my needs with Prime Storage.
Recommended: Yes
Latasha Bridges
Sep 14, 2022
I would highly recommend!!
Mr. Elliot and his co-worker was nice and friendly. Everything was clean and well put together.. They price match the online price so I got a amazing deal.
Recommended: Yes
Mikael Edstrom
Aug 17, 2022
Helpful Staff
Very helpful staff. The facilities are nice and clean.
Recommended: Yes
Stephen Todd Gividen
Jul 21, 2022
Great place great prices And friendly staff.
The pricing is excellent, the cleanliness is excellent, they have very good customer service and front desk employees as well. There is excellent Access points at the facility and the climate is very suitable for delicate objects by nature. I would recommend this storage facility to anyone. My only complaint is that there are not enough moving carts for the facility. There are only four carts for the entire place. I noticed people waiting around for carts while I was there..
Recommended: Yes
Kevin Walker
Jun 06, 2022
Excellent All-Around Storage Facility
Overall, this is an excellent storage facility. I was highly impressed by how kind, professional and helpful the staff person was! (I can't remember her name at the moment - she helped us on 5/25/2022). It is a great price to quality value for a storage facility. Also, the third floor is much drier and better climate controlled than I expected it to be. I highly recommend this facility!!
Recommended: Yes
Gregory Ogan
Jun 05, 2022
Good facility, also has its own app which is nice,
Good facility so far, haven’t had any issues. Management seems nice and the place is clean. Has bathroom which is also clean and well stocked. Would recommend. Pricing is decent as well.
Recommended: Yes
OsbornBromfield
May 30, 2022
Good price
Good price and space easy access clean cool
Recommended: Yes
Lisenie Mayard
May 28, 2022
I will definitely lease again and refer friends and family
Price is right and the place is very clean!
Recommended: Yes
Stacy Melchiorre
May 23, 2022
Great facility, location and customer service
Great facility, location and customer service
Recommended: Yes
Alicia
Apr 14, 2022
Got a good deal but it's still just ok
Administrative fees, forced protection plan that is not insurance, extra paperwork after registration, and an unhelpful know it all man at the desk.
Recommended: No
AJ
Apr 04, 2022
Worth it!
This is my second time renting from this facility and both times have been pleasurable. Elliot is very knowledgeable and friendly. No complaints and will definitely rent again.
Recommended: Yes
Sandy M
Mar 15, 2022
The place is spotless, peaceful, and the service was great!
It was easy to book. The price was very competitive. Elliot was thorough and helpful. Getting in and out was easy. Well lit.
Recommended: Yes
Oleta
Jan 23, 2022
Great Staff!
This facility has a great staff. It is clean. It is much more secure than my previous facility. So far a great experience.
Recommended: Yes
Kay C
Dec 12, 2021
Very efficient
excellent service. Lady was efficient and friendly.
Recommended: Yes
Martha Cecilia Jativa
Nov 23, 2021
Convenient and excellent customer service skills
Front Desk associate DEYONCA is a pleasure to deal with, very informative, knowledgeable, courteous and friendly. Excellent Customer Service skills. Will definite recommend to family and friends.
Recommended: Yes
W.R.
Nov 22, 2021
The manager Elliot was fantastic.
I reserved a 10x7 on line with first month free. While doing the facility walk through with Elliot I decided to upsize to a 10x 10 for $4.00 more. Elliot the facility manager was excellent. He was professional, knowledgeable and polite. Thank you very much Mister Elliot.
Recommended: Yes
Joanne Perez
Oct 27, 2021
Excellent prices and customer service!
Elliott was amazing..he called to confirm timing and unit picked. Made sure that it was big enough for my needs. Had everything ready when I got there. Very friendly. Pricing was amazing and cheaper than most places.
Recommended: Yes
Alexisz
Sep 26, 2021
Storage nice and clean
Had just paid for storage First day moving my stuff in left to grab some more stuff 5 mins away and lock left with my storage closed and came back and the manger had my storage wide open with the stuff I had put in there was not happy about this at all because he seen me going up and down stairs putting stuff in storage other then that it’s really clean I just didn’t like how he did that and didn’t apologize or nothing as a new customer
Recommended: No
