Steve Terrazi
Oct 24, 2024
The pricing is very reasonable
The storage area is spot less ,also very easy to get in and out if you’re in a hurry
Recommended: Yes
Walter Andreis
Aug 09, 2024
No summary
Theres nothing to review okay okay okay okay oakau okay…
Recommended: Yes
Dan Greenberg
May 09, 2024
We had a great move -in experience.
The facility is very clean and professionally run. We found the experience very easy to navigate.
There was some confusion over the type of unit we required, but we were able to change to a climate controlled unit.
Recommended: Yes
Janice Belcher
May 03, 2024
Nice storage unit
Nice storage unit, easy access.
Recommended: Yes
Julia
Mar 28, 2024
Very convenient to move.
I set my storage on line. Leo who help me to do all the set up he was very polite and helpful. Thx
Recommended: Yes
Miguel Ruiz
Dec 21, 2023
great - facility
Great service, all done online and very easy access and great service at the facility
Recommended: Yes
Lori Alessandreli
Aug 04, 2023
Wonderful experience
My experience with renting a storage unit in this location was easy, cost efficient and feel comfortable that my belongings will be safe
Recommended: Yes
Shayna Satzman
Jan 09, 2023
Still no seems nice.
I've been in there less than a month but I do like that high security. It seems to be a nice facility...
Recommended: Yes
Sandy Armstead
Aug 06, 2022
Rental
Easy process and clean facilities. Close to my daughter's school.
Recommended: Yes
John Lawson
Aug 01, 2022
Well Kept Storage Area
Everything went as promised other than the codes sent did not work, front desk was helpfull
Recommended: Yes
maryann rodriguez
Nov 08, 2021
to confution
to much stragglers stragglersxxxxx
Recommended: No
Jill salamone
Sep 07, 2021
Great storage
Nice location, very clean. Very secure.
Recommended: Yes
AG
Mar 19, 2021
Easy access, clean
Easy access. A little bit hard to find my around the first time though.
Recommended: Yes
John Straub
Dec 21, 2020
Easy access and very clean
My interaction with Tasha and Tiffany was quick and went very smoothly. Both ladies were friendly and professional!
Recommended: Yes
Patricia Becker
Dec 15, 2020
Margaret was very nice
Margaret was very nice, professional, and understood my needs. The facility is clean and while quite large, easy to navigate. The only problem I had was a lack of dolly's. I don't know where they all went but none could be located on the day I needed one.
Recommended: Yes
John Gentile
Oct 14, 2020
Public Storage Boca Review
Thank you to staff members Margaret and Bianca from Public Storage Boca. Professional and helpful. Service with a smile. Thank you! Facility is clean and staff is always available for assistance.
Recommended: Yes
SteveK
Oct 12, 2020
Kyle was excellent
Kyle was excellent. Very knowledgeable and helpful.
Need sanitizer in office for customers.
Need sanitizer near the elevators--on each floor.
Recommended: Yes
Johana
Jun 19, 2020
Facilities with a/c, well illuminated and clean.
Facilities with a/c, well illuminated and clean.
Recommended: Yes
Oscar
Jun 19, 2020
So rare to find “World Class” customer service, and here it is!!
I don’t know what but staff at these things is usually sub par.... At this specific location and company it was a SUPERIOR experience. Initially I had an issue but the response was world class and eliminated it completely!
Recommended: Yes
Harvey Katz
Jun 09, 2020
Fast and Professional
. I have rented storage in various states and this was a very, The storage was clean and easy access. The experience was a very easy and fast process and professional
Recommended: Yes
Corris
Jun 02, 2020
Good Rate for Small Unit
Needed a low priced small unit for college dorm room storage until fall semester. Public Storage had the best rates available, though location is a little farther from FAU than we had hoped for. But easy to get there and the facility looks brand new. Staff was extremely friendly and helpful both before and during our checkin. Would definitely recommend to friends.
Recommended: Yes
H
May 25, 2020
It’s awesome
It’s great and we love it a lot
Recommended: Yes
Jeff
May 01, 2020
Great Location
Large unit for a great place. Friendly service
Recommended: Yes
Nilsa Fleury
Mar 31, 2020
I am happy with your service
I am happy with your service , only the insurance is a little high in this moment
Recommended: Yes
Rafael Dalmau
Mar 14, 2020
Great Customer Service
Great Customer Service
Recommended: Yes
Gayle Denney
Mar 02, 2020
Excellent experience
Excellent experience. Gave me the advertised price. Very friendly staff. Immaculately clean facility.
Recommended: Yes
Jeff
Feb 20, 2020
Great experience
As a first time renter, I was impressed by the personal service and attention that was given to me. It made the entire process simple and enjoyable.
Recommended: Yes
Aaron Auster
Oct 08, 2019
Efficient and friendly and patient...
Efficient and friendly and patient staff- clean and secure facilities
Recommended: Yes
CCC Designs
Sep 12, 2019
Rental Agreement section 3.2 locking/securing your space.
This particular Public Storage location, located on Boca Rio Road, can set some of their own policy as it relates to locking/securing your space. They require you to purchase a special cylinder lock at a cost of over $20. This policy is not stated in section 3.2 of the rental agreement, where it states you are responsible to secure your own space. This $20 lock cost, as well as the $25 admin cost to rent a space, negates their sales pitch of "1st month for $1.00. "Renter beware."
Recommended: No
Todd Newman
Sep 11, 2019
People were nice
People were nice, informative, and kind. There was a dispute over costs not being as advertised.
Recommended: Yes
Danielle Steggerda
Aug 20, 2019
Crystal & Hannah were awesome
Crystal & Hannah were awesome. They were both very helpful and knowledgeable. They went out of their way to welcome me into storing my belongings there.
Recommended: Yes
Vacillo Prousalis
Jul 02, 2019
Excellent service !
Excellent service !! Will recommend to family and friends
Recommended: Yes
Jorge Aragon
Jun 24, 2019
The units were full of bugs and...
The units were full of bugs and extremely hot. Customer service at the counter was excellent
Recommended: No
Steven Mcneeley
May 10, 2019
Nice easy experience
Nice easy experience. Very helpful and very clean and new facility.
Recommended: Yes
Lisa Shaw
May 01, 2019
Excellent customer service
Excellent customer service. Fast check-in process and we'll lit, safe and climate controlled unit.
Recommended: Yes
Patricia Selin
Jan 03, 2019
Staff was knowledgeable and very...
Staff was knowledgeable and very courteous
Recommended: Yes
Betty Ann Ruotolo
Dec 14, 2018
I have done 2 reviews for this location...
I have done 2 reviews for this location in the past 4 days, and now this is the 3rd request for a review.
Recommended: Yes
Jay Rich
Nov 13, 2018
Great staff
Great staff, clean facility, great price.
Recommended: Yes
Alexander Castle
Jun 03, 2018
Efficient and very cordial professional...
Efficient and very cordial professional staff. All the accessories needed to move at good prices. Website very well structured, providing all the necessary information for a quick selection.
Recommended: Yes
Adam Brown
Feb 26, 2018
it is easy to sign up and everything...
it is easy to sign up and everything was electronic. a copy of the. documents were e-mailed to me and the lady made sure everything from the storage locker to making sure the entrance codes worked. It was a pretty good experience . Thanks!
Recommended: Yes
Doug Roberson
Oct 01, 2017
Nia was very friendly and patient today as she helped my wife and I secure the last 5 x 15 unit in the universe. My wife had dozens of questions, which Nia navigated flawlessly. The site is easily accessed by Glades or Palmetto.
Recommended: Yes
Miguel Mendo
Aug 31, 2017
Been a customer for some months and got into financial issues in between. The manager Neasy has always been patient and went above and beyond to give me info that helped me pay for my storage. Best customer service
Recommended: Yes
MARILYN WILSON
Aug 11, 2017
My 5 star review is for both NIA & NEASY at the Boca Rio location in Boca Raton, FL. They are both professional and supportive. It is not always easy to have everything you hold dear to you in storage due to home unexpected home renovations. The expense of other living arrangements alone is stressful not to mention that your family photos and everything you can imagine is in a storage unit. I appreciate beyond mention the kindness & consideration from both of these employees at this location. I truly wish that other employees throughout Public Storage would learn the same considerate human contact. I have dealt with several employees in the past that should take a moment and reconsider their treatment of customers. Again, I hope that Public Storage strongly considers advancement and support of these two employees as they have shown over and over their support for Public Storage with their care of your customers. Thank you NIA & NEASY!
Recommended: Yes
Dalyell Young
Jul 24, 2017
This place is great!
When we first arrived, we were warmly welcomed by Nia. She was very friendly and knowledgeable. Since this was the first time I was renting a storage unit, I had a lot of questions and Nia was very patient and understanding, exlplaining everything I needed to know, with a smile.
Thank you Nia!!
Recommended: Yes
Michael Perlin
Feb 21, 2017
Facility & Staff
Facility was clean and neat. Staff was helpful and courteous.
Recommended: Yes
Chanin Holland
Jan 12, 2016
Great people at a great location!
If you need storage space in central Boca Raton, look no further...
Recommended: Yes
Nancy Troy
Nov 16, 2014
Good service, clean
Need to inform people of what lock is needed at the site. I have used your company in N J and have 3 of your locks, but was told I had to use one that I didn't have with me, I had to B somewhere and did not have time to go and get it. I had to buy the one they had even thro others had the same lock I had. I was told the company switch to a new lock.
Recommended: Yes
Keith Quick
Sep 16, 2014
Great Service
Public Storage is ver safe and trusting no better storage facility and Public Storage.
Recommended: Yes
Paul Whitehead
Mar 19, 2014
BEST STORAGE AVAILABLE
I went to the office as i had seen the business on the internet. i was met by two friendly and knowledgeable staff members. I was taken to view the space available and given a choice regarding cost and position of the space i was looking for, My reservation written up and explained to me in full. I later received a call from one of the staff members asking if I needed anything. How does it get any better than that? THANK YOU PUBLIC STORAGE!
Recommended: Yes
